Diploma of Management (BSB51107)

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1 Diplma f Management (BSB51107) Abut the curse This qualificatin reflects the rle f individuals wh are engaged t manage the wrk f thers r t add value t r review management practices. Their rle may be in any industry r rganisatinal setting. Typically peple in these rles will have cnsiderable experience in their respective industries r vcatinal areas and will learn t cuple an infrmed perspective f the specific wrk requirements with best practice managerial appraches. In particular yu will learn t plan, carry ut and evaluate yur wn wrk and the wrk f thers in yur team. Abut River Murray Training RMT has been a registered training rganisatin (RTO) in business/administratin since RMT has a reputatin as an innvative prvider in wrk-based learning and the use f flexible delivery methds t meet enterprise and individual client needs. Quick Facts Duratin f Curse 12 mnths full time; 2 years part time. The average prgram is apprximately 520 nminal hurs, undertaken as 4 cntact hurs per mnth, and up t 8-10 hurs per week independent learning using nline and print based resurces, and applying skills in the wrkplace. Cntact River Murray Training abut yur preferred learning ptins a) Face t face (Adelaide and Riverland) r ther places by flexible delivery; and b) whether in a grup r individual. Pathways int this qualificatin After achieving BSB40812 Certificate IV in Frntline Management r ther relevant qualificatin OR With vcatinal experience equivalent t a Certificate IV level r higher, but withut a frmal supervisin r management qualificatin Recgnitin f Prir Learning (RPL) Cmpetence in units can be fully r partially awarded thrugh recgnitin f prir experience and/r learning. RPL reduces the time required t cmplete the curse, and reduces the cst f a qualificatin. Indicate yur interest in RPL n the Enquiry Frm. Natinal Recgnitin River Murray Training recgnises the AQF qualificatins and Statements f Attainment issued by ther RTO s where a certified statement f Attainment/Qualificatin and statement f results is prvided. Cst f Curse $3750, $750 n cmmencement, $1500 at 3 mnths & 6 mnths RPL $250/unit Fr refund and fees in advance plicy and fee breakdwn please refer t website. All learning materials are included in the fees. GST additinal when inviced t an ABN. Skill Develpment This prgram utilises pprtunities t develp skills in a wrk envirnment P: (08) F: (08) E admin@r-m-t.cm.au W Versin 2.1, 28/04/2014

2 Career Opprtunities Jb rles and titles vary acrss different industry sectrs. Pssible jb titles relevant t this qualificatin include: Manager. Enrlment prcess Prir t enrlment please read the RMT Cde f Practice, Fees in advance and refund plicies and service guarantee advice fund n 1. Indicate yur interest in the prgram by cntacting RMT by phne, r Frm enquiry 2. Participate in a pre-enrlment interview t discuss yur requirements and learning cntext such as reasn fr study, flexible delivery, Recgnitin f Prir Learning, enterprise arrangements and learning supprt needs. Fees, advance fee plicy, refund plicy and service guarantee is dcumented in a Client Services Agreement. 3. Cmplete an enrlment frm, select units f cmpetency and apply fr RPL. There may be an RPL fee payable. 4. An RMT Facilitatr will guide yu thrugh the RPL prcess, and prvide feedback n nt yet cmpetent units 5. An individual learning prgram is develped and included in the Client Services Agreement 6. Other arrangements are negtiated and dcumented in the Client Service Agreement - Fees; Delivery and Assessment; Enterprise; Client supprt plan; and learner/rto/enterprise rles and respnsibilities. Learner (and enterprise) rientatin is arranged and undertaken. The Client Service Agreement is signed by relevant parties. Learner is given lgin and passwrd t access t wwwr-m-t-nline.cm. Online Delivery Online delivery prvides a flexible way t study. Learn at a time cnvenient t yu and stay in cntact with yur facilitatrs using internet cmmunicatin technlgy and nline meeting sftware. Regular weekly nline sessin (1-2 hurs) either 1:1 r part f a small grup elearning accessible frm supplements facilitated nline sessins alng with print-based resurces which are supplied t the learner in hard cpy, and dwnladable frm the website. Facilitatr is accessible via , Internet chat r phne fr additinal supprt if required. Arrangements can be made fr self-directed study at RMT Cmputer Suite at 18 Strawbridge Street, Berri where additinal tuitin supprt is available. Yur chice f units Because f ur flexible delivery strategy we are able t ffer clients their chice f units within the qualificatin rules. If there is a skill nt listed we may be able t imprt an apprpriate unit frm anther industry Training Package. Please raise this at the pre-enrlment interview with the RMT business facilitatr. Client supprt The need fr additinal supprt is discussed during the pre-enrlment interview and where agreed, a client supprt plan is develped, dcumented and included in the Client Services Agreement. This will be reviewed with the client n a regular basis. River Murray Training can prvide additinal tutring supprt and cunselling n ther supprt ptins. Page 2

3 RMT ffers reasnable adjustments in hw assessment is undertaken t accmmdate a client s special needs where a client has indicated he/she has special needs. A list f lcal supprt services and cntacts is prvided t clients in their inductin pack. Please discuss yur needs with ur Business Prgram Crdinatr r yur Facilitatr. Assessment Assessment f cmpetence is demnstrated thrugh applicatin f skills and knwledge in a wrk cntext. This culd be the student s wrkplace r ther negtiated arrangements, which will be dcumented in the Client Services Agreement. Assessment methds will vary per unit but generally include: Wrk jurnal Self assessment Frmative exercises and case studies in Learner Guide Questining (ral & written) and interviewing Demnstratin Prtfli f wrk related dcuments Third Party verificatin and/r testimnial River Murray Training mderates and validates its assessment prcesses, tls and utcmes regularly with staff, ther RTOs, emplyers, and learners. Cntinuus imprvement strategy River Murray Training regularly seeks feedback frm its learners and emplyers and gathers data frm its RTO activities, natinal training system data, natinal e-learning participatin data, and industry-based surveys. Data and feedback are reviewed at management meetings and pprtunities fr imprvement recgnised and acted upn. RMT clients can submit feedback t us anytime using ur Stakehlder Feedback Frm. Cde f Practice River Murray Training makes a cmmitment t prviding high quality training and has a recrd f excellent utcmes frm its training prgrams. Hw we achieve this and ur cmmitment t ur clients is set ut in ur Cde f Practice which is n ur website at: and in ur Business Inductin Pack. Accreditatin Upn successful cmpletin f this curse students will be awarded a BSB51107 Diplma f Management. This qualificatin is recgnised natinally under the Australian Qualificatins Framewrk (AQF 5). A statement f attainment is issued where there is partial cmpletin nly. Pathways frm the Qualificatin After achieving the BSB51107 Diplma f Management, students may undertake the BSB60407 Advanced Diplma f Management r ther Advanced Diplma qualificatins. Many f the skills in the Diplma are transferable int ther industry sectrs. Subsidised training At the time f publishing, we are nt aware f any subsidies fr this training. Resurces Resurces are a blend f cmmercial and RMT custmised learner guides. Page 3

4 Prgram Qualificatin Rules Ttal number f units = 8 8 elective units (5 elective units must be selected frm the Grup A units listed belw. 3 elective units may selected frm Grup A r Grup B units listed belw, frm this training package r frm any current accredited curse r endrsed Training Package at the same qualificatin level. If nt listed belw 1 f the elective units may be selected frm a Certificate IV r Advanced Diplma qualificatin) Grup A BSBCUS501C (40) Manage quality custmer service t develp strategies t manage rganisatinal systems that ensure prducts and services are delivered and maintained t standards agreed by the rganisatin. Operatrs may have staff invlved in delivering custmer service and are respnsible fr the quality f their wrk. In many instances the wrk will ccur within the rganisatin s plicies and prcedures framewrk. At this level, the exercise f cnsiderable discretin and judgement, using a range f prblem slving and decisin making strategies, will be required BSBFIM501A (70) Manage budgets and financial plans t undertake financial management within a wrk team in an rganisatin. This includes planning and implementing financial management appraches, supprting team members whse rle invlves aspects f financial peratins, mnitring and cntrlling finances, and reviewing and evaluating effectiveness f financial management prcesses in line with the financial bjectives f the wrk team and the rganisatin. BSBINM501A Manage an infrmatin r knwledge management system t rganise learning t use an infrmatin r knwledge management system and t manage the use f the system. BSBLED501A Develp a wrkplace learning envirnment t encurage and supprt the develpment f a learning envirnment in which wrk and learning cme tgether. Particular emphasis is n the develpment f strategies t facilitate and prmte learning, and t mnitr and imprve learning perfrmance. BSBMGT406A Plan and mnitr cntinuus imprvement t plan and mnitr the rganisatin's cntinuus imprvement systems and prcesses. Particular emphasis is n using systems and strategies t actively encurage the team t participate in the prcess, mnitring and reviewing perfrmance, and identifying pprtunities fr further imprvements BSBMGT502B (70) Manage peple perfrmance t manage the perfrmance f staff wh reprt t them directly. Develpment f key result areas and key perfrmance indicatrs and standards, cupled with regular and timely caching and feedback, prvide the basis fr perfrmance management BSBMGT515A Manage peratinal plan t develp and mnitr implementatin f the peratinal plan t prvide efficient and effective wrkplace practices within the rganisatin's prductivity and prfitability plans. Page 4

5 BSBMGT516C BSBWHS501A Facilitate cntinuus imprvement Ensure a safe wrkplace t lead and manage cntinuus imprvement systems and prcesses. Particular emphasis is n the develpment f systems and the analysis f infrmatin t mnitr and adjust perfrmance strategies, and t manage pprtunities fr further imprvements t establish, maintain and evaluate the rganisatin s wrk health and safety (WHS) plicies, prcedures and prgrams in the relevant wrk area accrding t WHS legislative requirements. This unit applies t managers wrking in a range f cntexts. It takes a systems apprach and addresses cmpliance with relevant legislative requirements. BSBPMG522A Undertake prject wrk t undertake a straightfrward prject r a sectin f a larger prject. This unit addresses the management f prjects, including develping a prject plan, administering and mnitring the prject, finalising the prject, and reviewing the prject t identify lessns learned fr applicatin t future prjects. The unit fcuses n the applicatin f prject-management skills and the requirement t meet timelines, quality standards, budgetary limits and ther requirements set fr the prject. The unit des nt apply t specialist prject managers. Fr specialist prject managers, the ther units f cmpetency in the prject management field (BSBPMG) will be applicable. BSBRSK501B Manage risk t manage risks in a range f cntexts acrss the rganisatin r fr a specific business unit r area. BSBWOR501B Manage persnal wrk pririties and prfessinal develpment t manage wn perfrmance and prfessinal develpment. Particular emphasis is n setting and meeting pririties, analysing infrmatin and using a range f strategies t develp further cmpetence BSBWOR502B Grup B Ensure team effectiveness t facilitate all aspects f teamwrk within the rganisatin. It invlves taking a leadership rle in the develpment f team plans, leading and facilitating teamwrk and actively engaging with the management f the rganisatin BSBCOM503B (30) Develp prcesses fr the management f breaches in cmpliance requirements t identify and interpret the range f internal and external cmpliance requirements and bligatins that must be fulfilled by an rganisatin. A range f legislatin, rules, regulatins and cdes f practice may apply t this unit at the time f endrsement, depending n jb rles and jurisdictins. BSBDIV501A Manage diversity in the wrkplace t manage diversity in the wrkplace. It cvers implementing the rganisatin's plicy n diversity, fstering diversity within the wrk team, and prmting the benefits f a diverse wrkplace BSBFRA502B Manage a franchise peratin t manage a franchise peratin. Page 5

6 (120) BSBHRM405A Supprt the recruitment, selectin and inductin f staff t execute tasks assciated with the recruitment cycle. Perfrmance f the wrk described in this unit will be underpinned by in-depth knwledge f the wrk f the rganisatin, and hw recruitment and selectin practices fit with ther human resurces functins. This unit applies t thse with a supprting rle in recruitment, selectin and inductin functins wh wrk under the directin f a human resurces manager. BSBHRM512A BSBHRM513A Develp and manage perfrmancemanagement prcesses Manage wrkplace planning t design, implement and versee perfrmance-management prcesses. The unit als includes specific interventin assciated with underperfrmance r miscnduct and develping appraches t address skill and perfrmance gaps. This unit applies t thse with a well-established theretical knwledge f human resurces management and perfrmance management wh are prficient in using a range f specialised technical and managerial techniques t plan, carry ut and evaluate their wn wrk and the wrk f a team. They may r may nt have staff wh reprt t them, but they are authrised t establish effective perfrmancemanagement prcesses fr an rganisatin. t plan wrkfrce strategies t achieve rganisatinal gals and bjectives. It includes assessing factrs that may affect the supply f wrkers, aligning wrkfrce bjectives with business plans, and designing strategies and successin plans t ensure a cmpetent and apprpriately diverse wrkfrce is available t meet anticipated changes. The unit cvers the research assciated with labur markets and the requirement t match rganisatinal needs with emplyee skills and cmmitment. This unit applies t human resurces managers r staff members with a rle in a plicy r planning unit that fcuses n wrkfrce planning. BSBINN501A Establish systems that supprt innvatin t cnceptualise and establish new systems that supprt and encurage innvatin in the wrkplace. BSBINN502A Build and sustain an innvative wrk envirnment t create an envirnment that enables and supprts the applicatin f innvative practice BSBIPR501A Manage intellectual prperty t prtect and grw business t prtect, secure and effectively use intangible assets f value t an rganisatin. It fcuses n establishing and maintaining systems t prtect and explit an rganisatin's intellectual prperty t ensure business grwth BSBHRM511A Manage expatriate staff t manage Australian staff wrking in ther cuntries. It cvers planning fr ffshre wrk, supprting expatriate staff and arranging fr the repatriatin f expatriate staff. BSBSUS501A Develp wrkplace plicy and prcedures fr sustainability t develp and implement a wrkplace sustainability plicy, including the mdificatin f the plicy t suit changed circumstances. This unit requires the ability t access industry infrmatin, applicable legislative and ccupatinal health and safety (OHS) guidelines. Page 6

7 BSBWRK510A (80) Manage emplyee relatins t manage emplyee and industrial relatins matters in an rganisatin. It invlves using a range f specialised technical and managerial techniques t plan, carry ut and evaluate wn wrk and/r the wrk f a team. It includes planning and plicy develpment fr emplyee relatins as well as negtiatin, cnflict management, dispute reslutin and managing industrial relatins. This unit applies t thse respnsible fr wrking acrss an rganisatin t ensure that there is a plicy infrastructure that ensures legislative cmpliance and clarifies issues. It applies t thse wh respnd t industrial cnflict and grievances, with a well-established, sund theretical knwledge base in human resurces management and industrial relatins. They may r may nt have respnsibility fr supervising the wrk f thers but are authrised t versee industrial relatins in the rganisatin. Hwever they will have knwledge f current industrial relatins trends and legislatin. Page 7

8 Emplyability Skills The fllwing table cntains a summary f emplyability skills fr this qualificatin. Emplyability Skills are defined as "skills required nt nly t gain emplyment, but als t prgress within an enterprise s as t achieve ne's ptential and cntribute successfully t enterprise strategic directins". Emplyability skills are embedded in units f cmpetency and assessed as part f the unit. The Emplyability Skills fr this qualificatin are listed belw. Cmmunicatin cmmunicating with business cntacts t prmte the gals and bjectives f the business btaining feedback frm clleagues and clients Teamwrk leading, planning and supervising the perfrmance f team members t develp team chesin and t fster innvative wrk practices Prblem Slving accessing and assessing infrmatin fr accuracy and relevance develping strategies fr minimising risks Initiative and Enterprise identifying netwrking pprtunities and develping peratinal strategies t ensure the viability f the business instigating new r different wrk practices t imprve prductivity r service delivery Planning and Organising allcating wrk t meet time and budget cnstraints develping plans and schedules Self-management priritising tasks Learning participating in prfessinal netwrks and assciatins t btain and maintain persnal knwledge and skills systematically identifying learning and develpment needs Technlgy using business technlgy t access, rganise and mnitr infrmatin Page 8

9 Registratin f Interest - Diplma f Management (BSB51107) Name: Address Phne Mbile Details f ther Training Qualificatins cmpleted Study intentins Study reasns Emplyer supprt D yu have internet access at wrk and at hme? If yes, what type f internet access d yu have? Other infrmatin: FAX OR t RIVER MURRAY TRAINING Fax: (08) admin@r-m-t.cm.au Page 9

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