Duration of job. Context and environment: (e.g. dept description, region description, organogram)

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1 Rle Prfile Jb Descriptin Jb Title Ref n: Prgramme Manager, Services fr Internatinal Educatin Marketing Directrate r Regin East Asia Department/Cuntry Indnesia Lcatin f pst Jakarta Pay Band G Reprts t Senir Prgramme Manager SIEM Duratin f jb 1 year fixed term, renewable Purpse f jb: T manage the successful implementatin f agreed multiple lcal and reginal prjects and undertake market scping activities and delivery f educatin services by wrking with partners, stakehlders and wider target audiences in Indnesia and the UK t meet the British Cuncil s strategic bjectives. The pst hlder will play a key rle in supprting business develpment fr UK educatin in Indnesia and wrk within a team t successfully deliver educatin services t institutinal clients. The rle will reprt t Senir Prgramme Manager SIEM. Cntext and envirnment: (e.g. dept descriptin, regin descriptin, rgangram) Our wrk is structured int 3 main areas: Arts, Educatin/Sciety and English language. Prgrammes teams cmprise staff whse skill and experience are drawn frm all sectrs with clse wrking relatinships with teams frm all ver British Cuncil peratins in East Asia and glbally. British Cuncil Services fr Internatinal Educatin Marketing (BC SIEM) is a service based upn a reginal mdel f delivery with clear financial and delivery targets based arund 4 cre service strands - Partnering and Cnsultancy, Marketing, Training and Develpment as well as Educatin Intelligence. Accuntabilities, respnsibilities and main duties: (including peple management and finance) Duty: T lead n the delivery f educatin services under SIEM and prvide timely supprt t market intelligence and cnsultancy, marketing activities and in-cuntry market develpment t develp student recruitment and partnership wrk in Indnesia fr UK institutinal clients. Key Deliverables: Wrk with cuntry and reginal teams t prmte and manage the range f educatin services in Indnesia and ensure high quality delivery f all SIEM prducts and services t UK educatin sectr in Indnesia. Undertake market develpment activities as required by SIEM lead in-cuntry fr the respnsible areas t supprt the identificatin f business and partnership pprtunities fr the UK as well as t raise the prfile and increase the impact fr Educatin Marketing prgrammes in the identified areas. Supprt the management and demnstrate initiative t build effective relatinships with 1 f 7 Recruitment Team June 2011

2 custmers/clients/partners/stakehlders/agentsand spnsrs cntributing t prducts and service develpment. Supprt the prvisin f market intelligence, stakehlders needs analysis and cnsumer/cmpetitrs insights analysis fr the respnsible markets in and demnstrate cnfidence t prvide regular insights n implicatins f key intelligence t institutinal clients as well as t supprt internal business decisin-making. Other Respnsibilities and main duties T develp and maintain an understanding f issues in Indnesia and the UK in all relevant wrking areas; T ensure accurate recrding f all new business cntacts and manage accunts as agreed with Directr Educatin and Sciety/Cuntry Directr; T be respnsible fr risk and pprtunity identificatin and business assurance acrss a prtfli f prjects; Line management supprt and prfessinal develpment f ne prgramme fficer T manage recruitment, selectin and inductin as required with Cuntry Directr and prmte Equal Opprtunities and Diversity as part f prject planning and delivery. Standards Active participatin and effective cntributin t strategic planning as part f the EA Educatin team Ensure the effective delivery f BC SIEM in Indnesia with a sund mnitring and evaluatin system fr services, effective custmer relatinship management and cntinuus develpment f innvative prducts and services Ensure relevant and up t date market intelligence is available and delivered t the satisfactin f UK clients Ensure business develpment and market develpment wrk Ensure apprpriate resurcing with the right skills t meet service delivery standards Psitive feedback frm UK clients and UK and reginal clleagues Key relatinships: (include internal and external) External: Key custmers / clients,/ partners / stakehlders / business spnsrs Internal: Cuntry Directr, prgramme managers, SBU leads, Marcmms team, cunterparts in the UK Other imprtant features r requirements f the jb (e.g. travel, unscial/evening hurs, restrictins n emplyment etc) Occasinal travel within Indnesia, East Asia and t the UK Regular weekend and evening wrk related t events Please specify any passprt/visa and/r natinality requirement. Must have the right t wrk in Indnesia 2 f 7 Recruitment Team June 2011

3 Please indicate if any security r legal checks are required fr this rle. Plice check (Indnesia) 3 f 7 Recruitment Team June 2011

4 Persn Specificatin Essential Desirable Assessment stage Behaviurs 1.Being Accuntable (Mre Putting the needs f the team r British Cuncil ahead f my wn 2. Creating Shared Purpse (Mre Creating energy and clarity s that peple want t wrk purpsefully tgether 1.Interview 2. Interview 3. Interview 3.Shaping the Future (Mre Explring ways in which we can add mre value 4-6. nt assessed at recruitment stage 4. Making it Happen (Mre 5.Wrking tgether (Mre 6.Cnnecting with thers (Mre Skills and Knwledge Prject and Cntract management Excellent presentatin skills Excellent cmmunicatin skills in English and Indnesian (at least CEF C1 r equivalent in bth languages) Rigrus research skills and ability t present results effectively and with clarity Demnstrate an understanding f the Indnesia and UK Educatin systems, gvernment strategy and latest develpments. Demnstrate an awareness f latest trends and knwledge n Internatinal Educatin and the UK Educatin system and institutins Shrt listing, interview 4 f 7 Recruitment Team June 2011

5 Experience Experience f develping integrated market develpment strategy Ability t design and present effective educatin partnership prpsals Ability t prduce high quality analytical reprts n related subjects Experience in custmer management, meeting custmer demands, understanding custmer needs and service delivery management A minimum f 2 years experience wrking in a managerial psitin and/r experience in delivering large scale marketing and service delivery prjects with clear utcmes Shrt listing and interview Qualificatins University level educatin A recgnised degreelevel qualificatin in marketing r related subject. Shrt listing and certificates Submitted by Teresa Birks Date 10 March f 7 Recruitment Team June 2011

6 Guidance n Preparing a Rle Prfile (a) Jb Descriptin Cmplete the jb descriptin sectin f the rle prfile Purpse f jb What is the verall aim f the jb? Why des it exist? (One r tw sentences are usually enugh fr this). Cntext and Envirnment what des the department d? Which regin des the jb sit in? Are there any particular challenges r attractins f the regin r area? Is it part f a team, if s hw big is the team and where des the jb fit? Wh des it reprt t? Accuntabilities, Respnsibilities and Main Duties Accuntabilities - results fr which the pst hlder is held accuntable nt necessarily tasks they perfrm themselves. Mre senir rles ften have mre accuntabilities as they deliver results thrugh thers. Respnsibilities what actins r tasks is the jb hlder respnsible fr? e.g. management r administratin f finances, managing peple, delivering r cntributing t rganisatinal targets, delivering wn r thers wrk t agreed standards Main Duties the main specific duties that jb hlder has t d in rder t meet the respnsibilities e.g. prject planning, budget planning, event c-rdinatin, teacher recruitment. This is nt meant t be an exhaustive list f all the tasks in a jb, just the main nes. If there are ne r tw duties which frm the majr part f the jb e.g. recnciliatin f payments fr a finance rle it is helpful t indicate what percentage f the jb these activities take up. Key Relatinships What peple r rganisatins (internal and / r external) des the jb hlder have t interact with r influence and t what level? Fr example an Events C-rdinatr might have t maintain relatinships with venue prviders and participants externally and managers and PAs internally. Other imprtant features r requirements f the jb are there significant r unusual demands which are essential t the jb e.g. unscial / evening hurs, internatinal travel etc? Please be as specific as pssible n these and nly include thse which are essential. 6 f 7 Recruitment Team June 2011

7 (b) Persn Specificatin Cmplete the persn specificatin sectin. As part f the rle prfile, it is used fr recruitment purpses nly. It sets ut the selectin criteria used fr shrt listing and interview i.e. nature and level f the skill, knwledge and behaviur which will be assessed. These criteria are classed as either essential r desirable. Essential criteria are always used in assessment. Desirable nes are used t enable selectin fr interview where mre than five candidates meet the essential criteria. Candidates wh have declared a disability and wh meet the essential criteria are always interviewed. T increase pprtunity while minimising bureaucracy and the amunt f wrk fr applicants and recruiting managers, n mre than eight criteria shuld be listed as essential under the headings f behaviurs, skills & knwledge and experience. We recmmend that a maximum f fur desirable criteria can be added. Behaviurs List all 6 Behaviurs (link attached) and identify thse we suggest n mre than fur - which yu prpse t use as part f the selectin criteria and specify the required level i.e. essential, mre demanding r mst demanding. In the interest f minimising bureaucracy, please remember that yu can chse t assess Behaviurs at interview nly, thus streamlining the applicatin and shrt listing stage. Skills and Knwledge Select required skills and level frm the list f Generic Skills (link attached). Guidance is n mre than tw - fr example prject and cntract management, financial planning and management. Specify any additinal knwledge requirement (this may be nt always be applicable) fr example, knwledge f emplyment law. Experience What is the minimum experience (wrk r therwise) which is required r desirable fr the jb fr example, leading a dispersed team, implementing a new system r plicy, wrking in the public / private sectr. Qualificatins - Please list the minimum qualificatins r equivalent required fr this rle. Smetimes the "equivalent" culd be practical experience r a lcal qualificatin r ther similar accreditatin. Qualificatins shuld nly be listed as essential if abslutely necessary fr the jb. 7 f 7 Recruitment Team June 2011

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