Position Description

Transcription

1 Psitin Descriptin Administratin Officer Trainee Psitin Title: Business Unit: Reprts t (Title): Classificatin: Administratin Officer Trainee IRT Operatins Administratin Assistant- Facilities Management Trainee JOB ENVIRONMENT: At IRT, ur Facilities Management team prvides prfessinal maintenance services fr residents within ur Care Centres and assists in the general maintenance and upkeep f ther IRT prperties. JOB PURPOSE: T prvide high quality administratin supprt services and assist in the prvisin f maintenance services t internal and external clients T deliver high standard f services within the guidelines f IRT s plicies, prcedures and philsphy and t wrk as an effective member f the multidisciplinary team T ensure the achievement f the aims and bjectives f IRT as they relate t cmmunicatin with residents/clients, IRT emplyees and the general public. OUR MISSION T create cmmunities where senirs achieve their ptimum quality f life OUR VALUES Integrity we are pen and hnest Respect we value each individual Trust we deliver n prmises

2 JOB SPECIFIC RESPONSIBILITIES: (under supervisin) Infrmatin Handling: Receive and distribute incming mail Receive and dispatch utging mail Cllate and dispatch dcuments fr bulk mailing File and retrieve dcuments using manual and electrnic systems Cmmunicatin: Receive and relay verbal and written messages Cmplete rganisatinal frms and assciated dcumentatin Ensure effective cmmunicatin thrugh verbal and electrnic means Enterprise: Identify key functins and persnnel Apply ffice prcedures Technlgy: Operate ffice equipment and infrmatin technlgy systems and sftware apprpriate t the tasks t be cmpleted Open, retrieve, cpy and clse data files Use cmmunicatin sftware such as Windws, Outlk, Wrd and Excel Organisatinal: Plan and rganise persnal daily wrk rutine Custmer Service: Team: Ensure a high level f custmer service, aligned t IRT s Custmer Service Charter and Values Cmplete allcated tasks Business Financial: Recrd petty cash transactins Prepare business surce dcuments Use f IRT vehicles, prperty and equipment Mnitr traffic and vehicle cnditins t allw safe peratin Drive IRT vehicles Cmplete relevant dcumentatin in an accurate and timely manner Other duties as required by the manager/supervisr nt incnsistent with the rle. Administratin Officer Trainee Written: December 2012 Page 2 Reviewed: January 2016

3 ALL EMPLOYEE RESPONSIBILITIES: Actively supprt IRT s missin and values Fllw IRT s Cde f Cnduct Represent IRT in a psitive way at all times Wrk in line with IRT plicies and prcedures Attend relevant training and awareness curses as required Cperate with IRT Wrk Health & Safety Plicies and Prcedures and take all reasnable care t ensure that actins r missins d nt impact n the health and safety f yurself and/r thers in the wrkplace. All emplyees are respnsible fr ensuring that cntractrs carry ut their tasks in a safe manner and d nt impact n the health and safety f thers in the wrkplace. Any unsafe activities must be reprted t the emplyee s supervisr and/r manager immediately Cmply with all recrds management systems, prcedures and relevant legislatin t ensure prcesses are in place t capture and maintain evidence f and infrmatin abut business activities and transactins in the frm f recrds Maintain cnfidentiality arund IRT business infrmatin and dn t share it with ther peple wh aren t directly invlved whether they are internal r external via face t face, r scial media (e.g. Facebk and Twitter) At IRT we are wrking hard t becme a sustainable rganisatin and t reduce ur envirnmental ftprint. All f ur emplyees have a significant rle t play in ur campaign fr a mre Green future. MAJOR CHALLENGES: Managing varied and cnflicting t meet agreed standards and timeframes Establishing and maintaining effective, prfessinal wrking relatinships whilst maintaining a high standard f custmer service. DECISION MAKING AUTHORITY: This psitin will receive rutine directin frm the relevant Manager. The incumbent: Priritises individual wrklads and requests within agreed standards and timeframes Identifies emerging issues and initiates apprpriate actin Wrks independently and gathers and disseminates infrmatin t ensure ther emplyees are infrmed abut nging issues Will use initiative, research, analytical, interpersnal and cmmunicatin skills t achieve effective utcmes. Administratin Officer Trainee Written: December 2012 Page 3 Reviewed: January 2016

4 IRT plicies and prcedures will guide decisins and recmmendatins and influence the develpment f new plicies and prcedures. The incumbent will clarify and reslve prblems using current plicies, prcedures and legislatin. Prblem reslutin is the respnsibility f the psitin incumbent, but may be escalated where the issue exceeds the delegatin r scpe f practice. WORKING RELATIONSHIPS: Internal: IRT Management IRT Emplyees IRT Residents IRT Vlunteers/Students External: Families/friends f residents Gvernment Agencies Other External Agencies Cntractrs Suppliers Nn IRT Vlunteers/Students ESSENTIAL CRITERIA: Willingness t undertake Certificate III in Business Administratin Sund verbal and written cmmunicatin skills Demnstrated willingness t wrk as part f a multidisciplinary team A genuine interest in Aged Care and/r administratin Demnstrate an awareness f cmputer systems including Micrsft Outlk, Wrd and Excel perating in a Micrsft Windws envirnment DESIRABLE CRITERIA: Excellent rganisatinal skills Prven attentin t detail and accuracy The ability t plan and priritise wrk t meet deadlines Current prvisinal driver s licence r willingness t btain Access t a registered and insured vehicle. INDUSTRIAL INSTRUMENT: IRT Enterprise Agreement Administratin Officer Trainee Written: December 2012 Page 4 Reviewed: January 2016

5 CONDITIONS OF EMPLOYMENT: Have relevant wrking rights in Australia Natinal Plice Histry Check Pre-emplyment medical Apprpriate referee checks. Administratin Officer Trainee Written: December 2012 Page 5 Reviewed: January 2016