WHAT YOU NEED TO KNOW ABOUT. Protecting your Privacy

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1 WHAT YOU NEED TO KNOW ABOUT Prtecting yur Privacy YOUR PRIVACY IS OUR PRIORITY Credit unins have a histry f respecting the privacy f ur members and custmers. Yur Bard f Directrs has adpted the Credit Unin Cde fr the Prtectin f Persnal Infrmatin. We have plicies and prcedures in place t prtect yur privacy and yur right t cntrl the cllectin, use, and disclsure f yur persnal infrmatin. WHY DO WE COLLECT YOUR PERSONAL INFORMATION? We use yur persnal infrmatin t help us prvide the highest standards f financial service. We cllect this infrmatin frm yu directly, with yur cnsent, and accrding t the terms f the prduct and service arrangements yu have made with r thrugh us. Infrmatin is als btained with yur cnsent frm credit bureaus, ther financial institutins, and frm the references yu prvide t us. Yur persnal infrmatin is cllected fr ne r mre f the fllwing purpses: t verify yur identity; t understand yur needs and eligibility fr prducts and services; t pen, maintain and administer yur accunts and prvide financial services that meet yur needs; t btain credit reprts, evaluate yur credit rating and credit wrthiness, and check references; t administer and manage security and risk in relatin t yur accunts and the financial services prvided t yu; t cmply with legal and regulatry requirements; t assist in dispute reslutin; and t ffer and prvide yu with ther prducts and services f the credit unin and f ur affiliates and service suppliers. WHAT PERSONAL INFORMATION DO WE COLLECT? The infrmatin we cllect may include, but is nt limited t: yur cntact infrmatin, date f birth, gender, incme, marital status, emplyment histry, financial recrds, Scial Insurance Number (SIN) r ther gvernment issued identificatin numbers, and credit histry.

2 The law requires us t ask fr yur SIN when yu pen an interest bearing accunt. We als may use it t identify yu with credit bureaus and ther financial institutins fr credit matching purpses. Hwever, prviding yur SIN is nt a cnditin f service. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? We nly share yur persnal infrmatin with yur cnsent r where we are required r permitted t d s by law. We never sell, rent, r lease persnal infrmatin t third parties. When yu becme a member r pen an accunt with us, yu agree t the terms f ur Financial Services Agreement and an accunt agreement. Bth require yur cnsent t allw us t share infrmatin with ur suppliers and affiliates. We use trusted, reputable suppliers t prvide cheque and statement printing, data prcessing, member and custmer research and surveys, and payment clearing services. We prvide partners and suppliers with nly the infrmatin necessary t perfrm the required services. T ensure cnfidentiality, persnal infrmatin is remved frm market research and survey reprts prvided t the credit unin. We ensure ur partners and suppliers implement security standards fr infrmatin handling that are equal t ur wn, and we require them t prtect yur infrmatin in a manner that is cnsistent with ur Privacy Cde. In the event ur partners and suppliers are lcated utside f Canada, they are subject t the laws f the freign jurisdictin and may be required t disclse persnal infrmatin in accrdance with thse laws. Yur infrmatin is smetimes shared with ur affiliates t ensure we ffer yu a full range f financial prducts and services. Our affiliates are als required t prtect yur infrmatin in a manner that is cnsistent with ur Privacy Cde. T see a list f ur affiliates visit the Partners sectin f r ask yur credit unin. YOUR RIGHT TO ACCESS AND VERIFY PERSONAL INFORMATION Yu have the right t access, verify and update yur persnal infrmatin at any time. Fr mre infrmatin, cntact yur credit unin.

3 The 10 Principles f the Credit Unin Cde fr the Prtectin f Persnal Infrmatin 1. Accuntability: We have designated a Privacy Officer wh is accuntable fr ur cmpliance with the principles f the Cde. 2. Identifying Purpses: When we ask yu fr persnal infrmatin, we will identify the purpses fr which it will be used r disclsed. 3. Cnsent: We require yur knwledge and express r implied cnsent fr the cllectin, use r disclsure f persnal infrmatin, except in specific circumstances as described in the Cde. 4. Limiting Cllectin: The cllectin f persnal infrmatin is limited t the purpses we have identified fr yu. 5. Limiting Use, Disclsure, and Retentin: We will use r disclse yur persnal infrmatin nly with yur express r implied cnsent, r as required by law. We will retain yur infrmatin fr nly as lng as is necessary t fulfill identified purpses. 6. Accuracy: We will keep yur infrmatin accurate, cmplete and up-t-date as is necessary fr the purpses fr which it is t be used. 7. Safeguards: We will prtect yur persnal infrmatin with apprpriate security safeguards. 8. Openness: We will make specific, understandable infrmatin readily available t yu abut ur persnal infrmatin plicies and practices. 9. Individual Access: Upn request, we will give yu access t yur persnal infrmatin, and infrmatin regarding hw it is used r disclsed. Yu are entitled t questin its accuracy, its cmpleteness, and hw it is used. 10. Challenging Cmpliance: Yu are entitled t questin the Privacy Officer abut ur cmpliance with any f these principles. YOUR CONSENT We cllect, use and disclse yur infrmatin nly with yur cnsent, unless we are bliged t d s by cntractual requirements, by law, r in rder t prvide ur financial services t yu. When yu becme a member r custmer, r when yu apply fr a new prduct r service, we will btain yur cnsent in writing. Yu may change, limit, r withdraw yur cnsent at any time by cmpleting the Withdrawal f Cnsent frm n this brchure and returning it t yur credit unin. Withdrawal f yur cnsent t use yur persnal infrmatin is subject t legal r cntractual

4 bligatins. Fr example, yur credit unin is required by law t prvide a recrd f yur interest earning infrmatin t the Canada Revenue Agency. Further, if yu have been granted a credit prduct, yur credit unin is required t cllect and exchange yur persnal infrmatin n an nging basis with credit bureaus, credit insurers, and ther lenders. If yu d nt withdraw yur cnsent, yur persnal infrmatin will cntinue t be used fr the purpses described in this brchure, including disclsure t affiliated rganizatins. QUESTIONS? ASK OUR PRIVACY OFFICER The Privacy Officer is respnsible fr mnitring infrmatin cllectin and data security, and ensures credit unin emplyees receive apprpriate training n privacy issues and their respnsibilities under the Privacy Cde. The Privacy Officer als handles all privacy inquiries and persnal infrmatin access requests under the Privacy Cde. Ultimate respnsibility fr ur cmpliance with the Privacy Cde rests with the credit unin Bard f Directrs. Fr further infrmatin, questins r cncerns abut privacy, yu may cntact yur credit unin r ur Privacy Officer at: Privacy Officer TCU Financial Grup 307 Ludlw Street PO Bx 5050 Saskatn SK S7S 1N

5 WITHDRAWAL OF CONSENT I wish t withdraw cnsent t use my persnal infrmatin fr the fllwing purpses*. Please check all that apply. Please d nt: mail, r telephne me abut credit unin prducts and services that the credit unin believes may be f interest and value t me. mail, r telephne me abut the prducts and services f affiliates, partners and service prviders that the credit unin believes may be f interest t me. use my scial insurance number fr credit matching purpses. *I understand that if I withdraw my cnsent fr any f the purpses nted abve, the services prvided t me by my credit unin will nt be affected. I understand I can change my mind regarding these chices at any time. Accunt Number: Name: (please print) Address: Telephne Number: Date: Signature: Fr further infrmatin n yur withdrawal f cnsent ptins, please cntact yur credit unin. Please return this frm t yur nearest credit unin branch r mail t the address listed belw: TCU Financial Grup 307 Ludlw St PO Bx 5050 Saskatn SK S7S 1N6

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