Davin Shellshear, B.E. (Chem), CPEng, MIEAust, MIAM. Engineer (Water and Wastewater)

Transcription

1 Name f Cmpanies: Name f Staff: Prfessin: Shellcm Services Pty Ltd Management Drives Australia Pty Ltd Davin Shellshear, B.E. (Chem), CPEng, MIEAust, MIAM Engineer (Water and Wastewater) Date f Birth: 12 Octber 1948 Natinality: Australian Membership in Prfessinal Scieties: Member Institute f Engineers, Australia Member Internatinal Water Assciatin Member Australian Water Assciatin Member Institute f Asset Management Member Asset Management Cuncil Key Qualificatins: a) Prvisin f specialist cnsultancy and advice in water and sewerage infrastructure and service delivery: Davin Shellshear has ver 40 years prfessinal engineering experience including ver 20 years with ne f Australia s largest lcal gvernment integrated water utility, Brisbane Water. Mr Shellshear has extensive experience in the management f water utilities, the transitining f water utilities frm traditinal public sectr structures t efficient, cmpetitive and well-gverned market ecnmy rganizatins, the refrm f the water industry in Australia thrugh perfrmance and cmpetitive regulatin, and alliance cntracting f infrastructure develpment and peratin, maintenance and asset management services. Fr the last 9 years, Davin has been wrking bth independently and with a netwrk f skilled and experienced engineers and ther prfessinals in the fllwing areas: Cnsulting t ACTEW determine if ACTEW OPEX csts are reasnable in cmparisn t ther utilities, identify key drivers fr significant cst differences, and assist with the prductin f the next ACTEW Regulatry Submissin. Cnsulting t Suth Australia s Department f Transprt, Electricity and Infrastructure n Asset Management & Operatins fr the electrificatin phase f the Rail Revitalisatin Prject. The cnsultancy included frmulatin f prject bjectives, scping and mapping interfaces between the ECI (design and cnstructin prcess) and the subsequent O&M phases, advice n the Davin Shellshear CV 2012.dc 1

2 develpment f a cmprehensive asset management framewrk, risk analysis f the interfaces between asset creatin and service delivery, advising n ptins fr O&M service prvisin, and assistance in building relatinship bridges between the Prject team and O&M teams within PTS. Cnsulting t Suth Australia Water in the establishment and frmatin f a new alliance cntract fr the prvisin f Water and Wastewater services in Metrplitan Adelaide. This was a cmprehensive prject ver 18 mnths and included the fllwing: Selectin f the ptimal prcurement mdel; Facilitatin f and prvisin f technical advice t multiple technical teams acrss SA Water t define the cntract interfaces fr the new Alliance Cntract, including asset management, Infrmatin Systems, Call Centre, regulatry interfaces, SCADA, Operatin, Maintenance and Management f Water and Wastewater treatment and transprtatin systems, water quality management, and labratry services; Prcess mapping f functinal activities; Preparatin f the Technical Specificatin fr the new Alliance Cntract, including service delivery requirements, interface statements, backgrund dcumentatin, perfrmance requirements, verhead structures, etc.; Develpment f the evaluatin methdlgy, evaluatin plan, evaluatin risk framewrk, etc.; Preparatin, implementatin, facilitatin and training f SA Water persnnel in the cultural alignment evaluatin methdlgy, analysis and reprting f the cultural alignment risk issues; Facilitatin f the evaluatin prcess, including wrkshps, meetings, assessr evaluatin and reprting, and designing and managing the scenari wrkshps; Preparatin and presentatin f evaluatin reprts. Cnsulting t Gld Cast Water, prviding transactin management services and wrkshp facilitatin t the Gld Cast Majr Prgrams Alliances fr Cmbabah/ Stapyltn and fr Merrimac Stage 2. Cnsulting t LinkWater including filling the rle f General Manager Operatin Services fr 8 mnths. The wrk supprted the change frm the traditinal Suth East Queensland Lcal Gvernment structure t the new Water Grid arrangements implemented by the Queensland Gvernment and included specific activities such as: develpment f the risk framewrk and risk register fr LinkWater Davin Shellshear CV 2012.dc 2

3 Develpment f the emergency management system t address water quality if the SE Queensland water grid Develpment f perating prtcls t facilitate integratin and crdinatin between water authrities in the water Grid, etc Cnsulting t Mackay Water Services undertaking a risk assessment f the Sarina sewerage system as part f the TEP submitted by Mackay Reginal Cuncil t EPA. Develping an Inflw/ Infiltratin strategy fr the Mackay Regin. As part f the SPAN team, facilitatin f a prgram alliance fr Mackay City Cuncil t prvide water, sewerage and ther municipal gvernment infrastructure. As part f the SPAN team, cnsulting t Gld Cast Water t enhance its service delivery capability thrugh an in-surcing alliance. Cnsulting t SRWP Cmpany Pty Ltd t develp the scpe f wrks fr the peratins, maintenance and asset management f the Suthern Reginal Water Pipeline, preparatin f the RFP and evaluatin methdlgy, transactin management f the prcess f evaluatin and awarding f the O&M Alliance cntract As part f the SPAN team, Cnsulting t SRWP Cmpany Pty Ltd t develp the scpe f wrks fr the design and cnstructin f the Suthern Reginal Water Pipeline and transactin management f the prcess f evaluatin and awarding f the D&C Alliance cntract As part f the SPAN team, cnsulting t the Gld Cast City Cuncil t develp the scpe f wrks fr the design and cnstructin f the Hinze Dam Stage 3 raising f the dam wall and assciated wrks Develpment Risk Management system and assessment f the existing risk prfile fr Mackay Water Cnsulting t the water regulatr fr Mzambique in the review f regulatry arrangements, and develpment f mnitring and benchmark systems, fr the privatised water and sewerage services in Mzambique Assessment f existing systems and develpment f perfrmance management and benchmarking systems in Ga, India fr the Wrld bank Frm September 2001 t April 2003, he represented BCE as Cntract and Operatins Manager fr tw large utsurced peratins and maintenance cntracts fr the mainland sewerage system, Municipality f Abu Dhabi in the United Arab Emirates. These cntracts were amngst the first in the prgram f the Abu Dhabi Municipality t privatise sewerage system peratins and maintenance Davin Shellshear CV 2012.dc 3

4 Mr Shellshear previusly held varius senir management psitins in Brisbane Water including Divisinal Manager (6 mnths) and Operatins & Maintenance Manager (12 years). As Divisinal Manager he was respnsible fr the management f Brisbane Water, which is a large vertically integrated water business, which plans, cnstructs and perates the water and sewerage infrastructure fr Brisbane and sme surrunding areas. Brisbane Water in cnjunctin with the City Cuncil and State Gvernment has develped effective regulatry and perfrmance standards fr peratin f this majr water utility. During the last five years f his time with Brisbane Water, the rganisatin underwent cnsiderable rganisatinal refrm t drive twards being an efficient prvider f urban water peratins. In his capacity as Operatins & Maintenance Manager, Mr Shellshear was actively invlved in the rganisatinal restructure including change management, cultural change prgrams, and the develpment and implementatin f apprpriate systems and prcesses t ensure rganisatinal efficiency and effectiveness in relatin t the delivery f water and wastewater services. He has cnsiderable experience in regulatry prcesses, capacity building and institutinal strengthening, change management, benchmarking, quality mnitring, perfrmance management, stakehlder relatinship management and was respnsible fr initiating and develping rganisatin training and develpment prgrams in the Brisbane Water utility. b) Prvisin f specialist cnsultancy and advice in cultural management and perfrmance ptimisatin fr alliances and rganisatins: Mr Shellshear has cmpleted extensive studies in The Netherlands in the Management Drives apprach t cultural management. The prcess distinguishes itself by fcusing n bjective measurements and basing its apprach n thse measurements r, in ther wrds, a transparent and verifiable apprach. The prcess intrduces a language fr understanding culture in rganisatins which is bth simple t use, and based n well researched and highly develped cnceptual framewrks. The apprach is ideally suited t perfrmance imprvement in Organisatins and Alliances, change management, relatinship management, and mergers. The methdlgy has been extensively and successfully deplyed acrss Eurpe in thusands f rganisatins with sizes varying frm 5 t 10,000 peple. Davin hlds the franchise fr this methdlgy in Australia and New Zealand and has prvided cnsultancy services in behaviural management, cultural alignment, Bard and Senir Management Team perfrmance enhancement, emplyee engagement, perfrmance management, cultural risk management, individual perfrmance, leadership, and team develpment t a range f small t large businesses. Davin Shellshear CV 2012.dc 4

5 Educatin: Tertiary Bachelr f Engineering (Chem Hns),University f Queensland, 1971 Other MBTI training and accreditatin TQM fr management, TQMI Quality Functin Deplyment training, AOQ Qualtec Managing Quality Imprvement - training, instructr training & accreditatin Qualtec Team Leader Training, Instructr Training & accreditatin Qualtec Facilitatr Training, Instructr Training & accreditatin Qualtec Prcess Imprvement Training and accreditatin Qualtec Statistical Prcess Cntrl accreditatin Cvey Seven Habits f Highly Effective Peple, training, instructr training and accreditatin Mtrla Organisatinal Mapping and Analysis training AQAF Organisatinal Self- Diagnsis Curse AIRET Paraprfessinal Training in REBT Thery and Techniques. Quality Auditr training Envirnmental Auditr training and accreditatin Cmpany directrs prgram with AICD - passed with Order f Merit Facilitatr and relatinship skills using Gestalt principles Management Drives cultural analysis and management Management Drives individual assessment Management Drives rganisatin, grups and teams cultural management Management Drives trainer accreditatin Emplyment Recrd: Mid 2011 Present Cnsulting t ACTEW, Canberra Cnsulting t ACTEW determine if ACTEW OPEX csts are reasnable in cmparisn t ther utilities, identify key drivers fr significant cst differences, and assist with the prductin f the next ACTEW Regulatry Submissin. Mid 2011 Present Cnsulting t Department Transprt, Electricity and Infrastructure, Suth Australia Cnsulting t Suth Australia s Department f Transprt, Electricity and Infrastructure n Asset Management & Operatins fr the electrificatin phase f the Rail Revitalisatin Prject. Oct 2009 t Feb 2011 Cnsulting t SA Water Cnsultancy and supprt in the frmatin f a new alliance services cntract fr SA Water t replace the existing Lng Term Service Cntract with United Water. Davin Shellshear CV 2012.dc 5

6 2008 t end 2009 Cnsulting t Gld Cast Water Prvisin f transactin management services and wrkshp facilitatin t the Gld Cast Majr Prgrams Alliances fr Cmbabah/ Stapyltn and fr Merrimac Stage t end 2010 Cnsulting t Mackay Reginal Cuncil undertaking risk assessment f the Sarina sewerage system as part f the TEP submitted by Mackay Reginal Cuncil t EPA. Develping an Inflw/ Infiltratin strategy fr the Mackay Regin. Perfrmance ptimisatin f the Mackay Water Services senir management team 2007 t Present Franchise hlder fr the Management Drives methdlgy in Australia and New Zealand. Cnsulting t a range f small t large businesses in behaviural management, cultural alignment, Bard and Senir Management Team perfrmance enhancement, emplyee engagement, perfrmance management, cultural risk management, individual perfrmance, leadership, and team develpment t Cnsulting t the Queensland Bulk Transprt Authrity (trading as LinkWater) Cnsulting t LinkWater including filling the rle f General Manager Operatin Services fr 8 mnths. The wrk supprted the change frm the traditinal Suth East Queensland Lcal Gvernment structure t the new Water Grid arrangements implemented by the Queensland Gvernment. In particular, the rle included: the develpment f the asset management systems (in cnjunctin with the alliance Partners - United Utilities Australia and Transfield Services), develpment f risk management and emergency management systems, managing the transfer f existing bulk water assets frm Lcal Gvernment t LinkWater, develpment f capability t perate and maintain thse assets frm the Transfer Date, review f LinkWater s risk register, and develpment and implementatin f new risk analysis systems, develpment f a new rbust risk register, managing relatinships with Queensland Treasury, the Queensland Water Cmmissin and the Grid Manager, and ensuring the Alliance frmed between the Bulk Transprt Authrity (BTA) and its alliance partners was effective and successful t Cnsulting t Mackay City Cuncil, Queensland Facilitatin f a prgram alliance fr Mackay City Cuncil t prvide water, sewerage and ther municipal gvernment infrastructure. The facilitatin included scpe develpment, dcument preparatin (including Request fr Tender, Prgram Alliance Agreement, Tender Evaluatin Plan, etc), tender evaluatin, startup management, relatinship management, and TOC develpment t Cnsulting t Mackay City Cuncil, Queensland Cnsulting t Mackay City Cuncil t imprve the perfrmance f Mackay Water Services thrugh the develpment and implementatin f rganisatinal mapping, prcess imprvement, BPR, stakehlder and risk analysis systems, analysis f the Davin Shellshear CV 2012.dc 6

7 existing risk prfile, the develpment f a risk register, and the develpment f strategic plans. Risk analysis f Sarina Sewerage System as part f MRC bligatins under a TEP submitted t EPA t Cnsulting t Gld Cast Water fr the establishment and implementatin f an insurcing alliance Cnsulting t Gld Cast Water t enhance its service delivery capability thrugh an insurcing alliance. Facilitatin included prcurement methdlgy selectin, scpe develpment, risk analysis, prcess analysis, transactin management, dcument preparatin (including Request fr Tender, Prgram Alliance Agreement, Tender Evaluatin Plan, etc), tender evaluatin, cmmercial negtiatins, etc t Cnsulting t Gld Cast City Cuncil fr the enhancement f the Hinze Dam, Queensland Cnsulting t the Gld Cast City Cuncil t develp the scpe f wrks fr the design and cnstructin f the Hinze Dam Stage 3 raising f the dam wall and assciated wrks - (value $650 millin), preparatin f the RFP, transactin management f the prcess f evaluatin, cmmercial negtiatins, and awarding f the D&C Alliance cntract t Cnsulting t Suthern Reginal Water Pipeline, Queensland a) Operatins, Maintenance and Asset Management Alliance Cntract Cnsulting t SRWP Cmpany Pty Ltd t develp the scpe f wrks fr the peratins, maintenance and asset management f the Suthern Reginal Water Pipeline, preparatin f the RFP and evaluatin methdlgy, transactin management f the prcess f evaluatin and awarding f the O&M Alliance cntract and member f the evaluatin panel, cmmercial negtiatins, cnducting and participating in startup, scping, risk management, value management, team building, HAZOP and cmmissining prcesses, and acting as O&M specialist during TOC develpment and start-up n behalf f SRWP Cmpany. b) Design and Cnstructin Alliance Cntract: Cnsulting t SRWP Cmpany Pty Ltd t develp the scpe f wrks fr the design and cnstructin f the Suthern Reginal Water Pipeline (value $650 millin), preparatin f the RFP, transactin management f the prcess f evaluatin and awarding f the D&C Alliance cntract and chairman f the evaluatin panel, cnducting and participating in startup, scping, risk, value management, team building, HAZOP and cmmissining wrkshps, and acting as O&M specialist during TOC develpment n behalf f SRWP Cmpany Cntracting as Water Utilities Specialist Shellcm Services Pty Ltd Cntracting t Water and Sanitatin Prgram, Wrld Bank Prvisin f technical advice and supprt t the Gvt. f Ga (GG), with assistance frm the Water and Sanitatin Prgram (WSP) Suth Asia, in the prcess f carrying ut: Assessment f the existing asset management, service delivery, data cllectin, analysis & reprting systems in the WSS sectr in Ga Assessment f the relevance f varius frms f benchmarking within the cntext f Ga. Davin Shellshear CV 2012.dc 7

8 Identificatin f suitable indicatrs, underlying data & the perfrmance management system required fr carrying ut benchmarking f WSS sectr in Ga Identificatin f the key requirements fr putting in place a state level benchmarking prgram and suggest an actin plan fr implementing the same The prject necessarily invlved wrking with WSP (Wrld Bank) n the structural refrm f the Public Wrks Department, with particular cnsideratin t Gvernance, asset wnership, the rle f the regulatr, use f internatinal cntracting partners t mdernize the O&M practices, and the rles f Panchayats, GP s, ZP s, PRI s and ULB s in the new structures. Prvisin advice n the frms f cntracting ut that culd be used t prvide effective and efficient water and sewerage service prvisin. Of particular interest was the ptin f using alliance cntracting fr peratin and maintenance t prvide fr superir utcmes and t cntain csts t Cntracting as Water Utilities Specialist Brisbane City Enterprises Pty Ltd, Brisbane, Australia Respnsible fr the prvisin f specialist cnsultancy and advice in water and sewerage utility peratin, frm regulatin t service delivery. Mr Shellshear is invlved in prject delivery frm feasibility and design, preparatin f prpsals and tenders and cntract negtiatin thrugh t implementatin and n-ging management. A key aspect if his rle is the develpment and maintenance f strng relatinships with key partners and client and stakehlder management. Prjects undertaken include: Water and sanitatin appraisal, Oecusse, East Timr Design and cnstructin f slw sand filter, Oecusse, East Timr Technical Assistance fr Service Mnitring fr Capacity Building f Water Regulatry Cuncil (CRA), Mzambique. This prject included a review f the regulatry arrangements, water plicies, cntractual relatinships between FIPAG and the cntractr AdeM, data management, develpment f a PI and KPI framewrk, and a majr benchmarking cmpnent. Definitin Of A Strategy Fr The Prmtin And Supprt T The Setting Up Of Small And Medium Enterprises In The Rural Water Supply Sectr Pilt In Inhambane Prvince, Mzambique. Assisting CRA in Reviewing the Prcesses fr Service Delivery in the Mzambique Water Industry. Review f water lss management and water lss perfrmance in Maput, Mzambique, develpment f risk management and perfrmance management systems, and develpment f mnitring and benchmark systems, fr the privatised water and sewerage services in Mzambique September 2001 April 2003 Cntract and Operatins Manager Tamas-Brisbane Jint Venture, Abu Dhabi, United Arab Emirates Respnsible fr the ut-surced service prvisin f the Abu Dhabi waste water systems in accrdance with the regulatry and perfrmance standards established by the Municipality. Mr Shellshear cnducted the initial assessment f the Abu Dhabi infrastructure and cntract prvisins, tendered fr and then cntract managed the peratin and maintenance f the Abu Dhabi Mainland sewage and drainage pumping statins. Similarly, assessed, tendered fr and managed the mbilisatin and initial start- Davin Shellshear CV 2012.dc 8

9 up f the cntract fr the peratin and maintenance f the sewage, drainage and irrigatin netwrks n the Abu Dhabi Mainland Acting Divisinal Manager Brisbane Water, Brisbane City Cuncil Respnsible fr all aspects f the management f, and the prvisin f essential water and sewerage services t the peple f Brisbane by Brisbane Water. Respnsibilities included strategic planning, financial management, delivery f services, asset management, capital investment, HR management, perfrmance management Manager Operatins Brisbane Water, Brisbane City Cuncil Respnsible fr all aspects f the peratin and maintenance f Brisbane s water and sewerage systems frm catchment management, thrugh water treatment, distributin and service delivery, cllectin and transprtatin f waste water, t waste treatment and dispsal in a highly regulated envirnment. Key activities: Senir member f Brisbane Water Senir Management Team wrking with the new Australian Gvernment trades practice, prices versight and cmpetitin refrm regulatins, and the transfrmatin f Brisbane Water frm a public service int a dynamic cmpetitive business unit.. Accreditatin t ISO14000, ISO 9002 and State Gvernment safety regulatins achieved fr all Sectins f the Branch, and HACCP fr the water supply system. Successful develpment f high perfrming rganisatins in Sewage Treatment and Sewer Netwrk Maintenance thrugh: restructuring via Sci Technical Analysis, develpment and implementatin f semi-autnmus wrk teams, implementatin f pay fr skills remuneratin systems, significant dwnsizing thrugh team and self de-selectin f nn perfrming individuals, and majr prgrams f relatinship and individual develpment thrugh Gestalt methdlgies t: imprve team perfrmance, reduce self limiting behaviurs, imprve cnnectivity, imprve invlvement, wnership and cmmitment, and facilitate effective meetings and planning prcesses that result in achievable, significant and real change. Develpment, accreditatin and cmmercialisatin f assciated training packages thrugh the Brisbane Water Training Schl. Develpment f Asset Management systems fr water and sewerage infrastructure, aimed at meeting State Gvernment regulatin fr asset valuatin and management systems, ptimizatin f maintenance practices and achieving desired perfrmance f the assets. Intrductin f RCM principles t the maintenance f buried assets. Develpment f cmprehensive data recrding and reprting systems fr all aspects f the peratinal perfrmance f the water and sewerage systems. Extensive Davin Shellshear CV 2012.dc 9

10 benchmarking f perfrmance against ther Australian Water Authrities, including the develpment f benchmark parameters. Significant prductivity imprvement prgrams successfully intrduced fr water system peratin and maintenance. Develpment f management systems, skill develpment prgrams, reprting systems, audit prcedures and accuntability trails fr Operatins Branch t ensure delivery f custmer services required by Brisbane City Cuncil, and in cmpliance with Envirnmental, Trades Practice, and Wrkplace Health & Safety legislatin/ regulatin intrduced by State Gvernment. Cmmercialisatin f the struvite technlgy (recvery frm wastewater effluent streams) develped in Brisbane Water under an Achaeus Prgram, invlving financial analysis, primary and secndary market research, business planning, and develpment f the small business pprtunity Directr Sewerage Operatins Brisbane Water, Brisbane City Cuncil Respnsible fr the peratin and maintenance f Brisbane s sewerage system frm cllectin and transprtatin t treatment and dispsal. Key activities: As part f the Senir Management Team fr Brisbane Water, and wrking under the Water Industry Refrm initiatives f Gvernments in Australia, undertk restructuring f Brisbane Water twards a fully cmmercial business, expsed t nrmal cmmercial pressures. Majr rle in Benchmarking Brisbane Water s perfrmance against ther majr water authrities under the umbrella f WSAA. Wrking clsely with State Gvernment in the intrductin f new trade waste management regulatin including all aspects f the transprtatin, treatment and dispsal systems. Intrductin and develpment f a training schl fr Brisbane Water, develping curses and training packages fr the range f peratinal and maintenance matters acrss the Branch. Negtiating with TAFE cllege f advanced educatin fr frmal recgnitin f the training packages. Intrductin f Quality Assurance and Envirnmental Management systems fr the Operatins Branch t ensure cmpliance with new State Gvernment laws. Invlved in negtiating with the State Gvernment in the setting f the envirnmental laws and regulatins. Respnsible fr regulatin and inspectin f plumbing and drainage in private premises in Brisbane, regulatin and management f Brisbane s trade waste system. Intrductin f significant prductivity imprvement prgrams fr sewerage cllectin, transprtatin and treatment system peratin and maintenance (see abve). Develpment f a jint venture business pprtunity between Brisbane City Cuncil and a private technical cmpany t cmmercialise technlgy fr investigating vids utside sewers. Member f the Bard f Directrs f the newly frmed cmpany.. Davin Shellshear CV 2012.dc 10

11 Directr Quality Imprvement Brisbane City Cuncil Respnsible fr the implementatin and management f the Quality Imprvement Prgram (QIP) acrss all Departments f Brisbane City Cuncil. Prvided Quality Management design & implementatin cnsultancy t all Departments & Divisins, develpment and delivery f training in all phases f QIP. Develped, delivered and facilitated supprt f a Prcess Imprvement package, intrductin f and delivery f training in Mtrla s Organisatinal Mapping & Analysis Intrductin and delivery f the Cvey Seven Habits prgram in Cuncil. Intrductin and delivery f Australian Quality Cuncil s prgrams in quality assurance, quality systems and quality assessment. Facilitatin f business planning and strategic planning wrkshps in the varius departments f Brisbane City Cuncil Directr Quality Imprvement Department f Water Supply and Sewerage, Brisbane City Cuncil Selectin, implementatin and management f a Quality Imprvement Prgram (QIP) fr the Department f Water Supply and Sewerage, and respnsible fr the Human Resurce Unit fr the Department. Respnsible fr training and facilitating large numbers f emplyees in quality imprvement teams - thrugh team member, team leader and facilitatr stages. Develpment f specialist training prgrams. Develpment f a Cmpetency Based Framewrk fr Cuncil, and particularly fr Dept. WS&S, under the structural efficiency principle. Develpment f a Custmer Service Charter and measurable cde f behaviur fr Department f Water Supply and Sewerage Branch Head, Sewerage Operatins Branch, Department f Water Supply and Sewerage, Brisbane City Cuncil Key activities: Respnsible fr peratin and maintenance f Brisbane s sewerage system, including cllectin, transprtatin, treatment and dispsal f sewage, regulatin and inspectin f plumbing and drainage in private premises in Brisbane, management f liquid hazardus waste fr the city f Brisbane including treatment and dispsal at a secure land fill in west Queensland, regulatin and management f Brisbane s trade waste system. Member f Queensland Gvernment Jint Cmmittee respnsible fr the regulatin f plumbing standards acrss Queensland. Intrductin f a range f new technical innvatins, systems and structures t imprve Branch perfrmance and financial management. Benchmarking f perfrmance against UK water authrities. Assessment and selectin f Quality Management prgram fr the Department WS&S. Davin Shellshear CV 2012.dc 11

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