Dr. TOM C. HOGAN, SPHR, GPHR 76 Emma Court, Boalsburg, PA (O) (C)

Transcription

1 76 Emma Curt, Balsburg, PA (O) (C) TEACHING AND RESEARCH INTERESTS: Strategic Human Capital Management Glbal Human Resurce Management Glbal Leadership Develpment Business Ethics, Scial Respnsibility and Sustainability CORE COMPETENCIES: Teaching, new curse develpment and creating and delivering prfessinal develpment prgrams Marketing and Outreach Presentatins and Public Speaking Building Alliances and Partnerships PROFESSIONAL EXPERIENCE: 6/09 Present Prfessr f Human Resurce Management The Pennsylvania State University, Schl f Labr and Emplyment Relatins 5/14 Present Prfessr-In-Residence The Pennsylvania State University, Sustainability Institute Teach undergraduate and graduate level curses n Human Resurces Management in-residence and n-line Architect f and respnsible fr managing the Academy fr Human Capital Develpment fr the Schl invlving creating and delivering prfessinal develpment prgrams (e.g., webinars, wrkshps and n-line mini curses) fr alums, students and HR practitiners and creating and cnducting utreach prgrams fr alums Primary interface and respnsible fr managing the Schl s relatinships with the Sciety fr Human Resurce Management and the Human Resurce Certificatin Institute Authred and launched the Capstne curse (HRER 894) fr ur Masters f Prfessinal Studies in Human Resurces and Emplyment Relatins Prgram, HR Ethics (LER 460-WD) curse nline and HR Ethics (LER 460-RI UP) in-residence Develped systematic end-t-end curse revisin prcess Develped and implemented an n-line exit interview prcess fr MPS in HRER and LER Prgrams Faculty adviser fr PSU Student SHRM Chapter and Chair f the Student SHRM Chapter Cmmittee f the Human Resurce Assciatin f Centre Cunty Member f the U.S. Technical Advisry Grup f the American Natinal Standards Institute (ANSI). In this rle, I m invlved with develping and representing the U.S. psitin n glbal HR standards t the Internatinal Organizatin fr Standardizatin (ISO). In Nvember 2011, I was elected t represent ANSI as a member f the U.S. Delegatin at the first ISO Technical Cmmittee 260 Human Resurce Management plenary meeting. 7/07 5/09 INTERIM ASSOCIATE PROVOST Office f Faculty Affairs, University f Maryland University Cllege Respnsible fr prviding glbal leadership and day-t-day management f the Office f Faculty Affairs Psitin reprted t Sr. Vice Prvst Managed the fllwing functins faculty plicy develpment, wrld-wide faculty recruitment, faculty training and prfessinal develpment, faculty cntracts, adjunct faculty payrll, faculty services and cmmunicatins, textbks and textbk supplier management, annual faculty survey administratin, faculty grievances, shared gvernance (Faculty Advisry Cuncil) and Oracle/PepleSft technical supprt Cllabrated with and supprted strategies and gals f the schl f undergraduate studies and the graduate schl Created and managed a $3.8 M budget Manage a team f 30+ prfessinal staff

2 PROFESSIONAL EXPERIENCE (Cntinued): 1/06 6/07 DIRECTOR, DEPT. OF WORLDWIDE FACULTY RECRUITMENT & FACULTY APPOINTMENTS Office f the Prvst, University f Maryland University Cllege Established and met glbal faculty recruitment targets (full-time and part-time faculty) Designed and implemented a cmprehensive faculty recruitment strategy that reinfrced the UMUC brand and included targeted (discipline specific) campaigns that made effective use f the web and interactive technlgies Managed the faculty appintments prcess ensuring that faculty cntracts, payrll, new hires, terminatins and jb updates are prcessed accurately and n-time Managed a 3 persn PepleSft Technical Unit in supprt f the Office f Faculty Affairs and the academic units Develped and maintained cmmunicatin links with academic administratrs Utilized varius management tls t ensure that the strategy and targets are realistic Develped metrics t better mnitr recruitment prcess Implemented business prcess imprvements and staff training that resulted in an imprvement in the quality f hire, faculty diversity and a reductin in cycle time Created and managed a $1.9 M budget Managed a team f 15 including assistant directrs, recruitment specialists, prgram specialists, technical specialists and supprt persnnel 10/04 12/05 DIRECTOR, STRATEGIC TALENT ACQUISITION & RETENTION, DIVERSITY & EO/AA AT&T Crpratin Managed the strategic acquisitin f culturally diverse talent (university recruitment and relatins & mid-career hires) fr the AT&T enterprise and ensured the develpment and retentin f an inclusive wrkfrce. Invlved strategy frmulatin and implementatin t identify, attract, acquire, engage, develp and retain culturally diverse management, prfessinal and technical talent in US and internatinally Interfaced directly with AT&T senir leadership team t understand their business needs and designed and implemented a sustainable mdel that infuses AT&T with diverse talent t meet current business needs and build talent pls fr the future Designed and implemented replicable appraches, initiatives and prgrams t meet business needs in partnership with the business leadership team and internal stakehlders including Emplyment, Leadership Develpment, Successin Planning, Learning Organizatin, Marketing, HR Leaders, Internatinal Leaders, Emplyee Affinity Grups, AT&T Fundatin and PR Managed the AT&T Glbal Emplyment Brand and represented AT&T with external stakehlders at key external events t demnstrate cmpany s cmmitment t diversity in the wrkplace and t recruiting/building a diverse culture and emplyee base Managed the Crprate Wrkfrce Diversity and EO/AA functins and ensure synergies were identified and implemented Established and manage metrics t measure success and t highlight areas in need f imprvement Managed a $1.6M budget, fur direct reprts and a team f recruiters 8/99 9/04 SENIOR EMPLOYMENT & TALENT ACQUISITION MANAGER, AT&T Crpratin Managed the Emplyment and Talent Acquisitin Prcess fr the AT&T enterprise. Invlved strategy frmulatin and implementatin t identify, attract and acquire executive, management, prfessinal and technical talent Develped and implemented Emplyment Marketing and Branding Strategy emplyment brand management, emplyment value prpsitin, university recruitment and relatins, diversity utreach and recruitment, events management, career website management, labr market and cmpetitive analysis, executive and emplyee referral, search firm management, emplyment marketing cmmunicatins and prmtin and candidate experience management 2

3 PROFESSIONAL EXPERIENCE (Cntinued): Managed the emplyment peratinal cmpnent f the HR Outsurcing Agreement as Functinal Lead, managed applicant tracking prcess, develped and managed emplyment and recruiting metrics and directed recruiting team Client Relatinship Manager respnsible fr prviding cnsultative strategic emplyment slutins t internal clients ensuring attainment f business bjectives and client satisfactin Managed AT&T s Cnsumer Leadership Develpment Prgram - prgram develpment, recruitment and retentin Lead Quality Imprvement Team respnsible fr re-engineering the Emplyment Eligibility Verificatin prcess t insure AT&T cmpliance with the U.S. Immigratin and Natinality Act. Imprved cmpliance rate regarding cmpletin, cllectin and strage f I-9s frm 16% t 99% Designed, develped and implemented an end-t-end Talent Acquisitin Prcess t identify, attract and acquire high ptential management and prfessinal talent Manage a $900K prgram budget, tw direct reprts and a team f twelve recruiters 5/97 7/99 MANAGER, MARKET & COMPETITIVE ANALYSIS AT&T SOLUTIONS Managed the market and cmpetitive analysis functin fr AT&T s Prfessinal Services and Netwrk Technlgy Outsurcing Divisin. Created and cnducted client win/lss interviews fr majr engagements valued ver $50M Delivered t executive management strategic analyses f cmpetitr service line develpments, mergers, acquisitins, and alliances and managed industry analyst prgram including relatinship management f key pinin influencers Prvided tactical cmpetitive intelligence t sales teams, supprting ver $500M in bid activity Managed a $750K budget and a team f tw 1/94 4/97 MARKETING MANAGER AT&T BUSINESS MARKETS DIVISION Managed cmpetitive intelligence and sales campaign management functins acrss the Middle Market Sales Channel Created, develped and managed sales campaigns t ensure revenue targets were met r exceeded (Sales campaigns generated $30M in revenue in 1997), created Sales Campaign Results Management Prcess and managed a $2M budget and a team f six 8/90 12//93 BUSINESS DEVELOPMENT MANAGER AT&T OPPORTUNITY MANAGEMENT Develped and negtiated slutins and sales strategies that resulted in retaining, win back and generating new revenue ttaling $118M; Achieved an 85% win rate 6/89 7/90 SALES COMPENSATION MANAGER AT&T EASTERN REGION Managed the incentive pay cmpensatin plan, sales recgnitin prgram and sales peratins team fr Eastern Regin 5/83 5/89 ACCOUNT EXECUTIVE INDUSTRY CONSULTANT AT&T SALES MAJOR MARKETS Managed the Cmmnwealth f Pennsylvania accunt and a natinal accunt that generated in excess f $25M annually 1/80 4/83 URBAN & REGIONAL PLANNER, Pennsylvania Department f Cmmunity Affairs Cmmnwealth f Pennsylvania Develped cmprehensive plans (cmmunity develpment, ecnmic develpment, land-use) in cnjunctin with and in supprt f municipal and cunty gvernments in Sutheastern PA 3

4 PROFESSIONAL EXPERIENCE (Cntinued): 9/78 12/80 BUDGET ANALYST, Pennsylvania Department f Public Welfare Cmmnwealth f Pennsylvania Managed the preparatin, develpment and mnitring f the budget fr the PA Department f Public Welfare, Cunty MH/MR Prgram and prepared briefing dcuments fr legislative apprpriatin hearings 6/77 8/78 CRIMINAL JUSTICE SYSTEM PLANNER, Central Reginal Planning Cuncil Gvernrs Justice Cmmissin Develped cmprehensive criminal justice system strategies and plans in cnjunctin with and in supprt f lcal law enfrcement, curts and crrectins fficials in a 16 cunty regin in central PA EDUCATION AND CERTIFICATIONS Dctr f Management Degree University f Maryland University Cllege M.P.A. Public Administratin Penn State University M.R.P. Urban and Reginal Planning Penn State University B.A. Behaviral Sciences Pint Park Cllege Glbal Prfessinal in Human Resurces Certificatin Sciety f Human Resurce Management (5/05) Senir Prfessinal in Human Resurces Certificatin Sciety fr Human Resurce Management (1/07) HR Certificate Prgram Crnell University (5/03) Executive Educatin MIT-Strategic Use f Infrmatin Technlgy (5/99) LEADERSHIP AND PROFESSIONAL DEVELOPMENT Schlarship and Technlgy Summit, PSU Cllege f the Liberal Arts, Aug Technlgy in Educatin Wrkshp, PSU s Wrld Campus and the Schreyer Institute fr Teaching Excellence, May 2011 Online Learning 4000, PSU s Wrld Campus and the Schreyer Institute fr Teaching Excellence, Summer 2011 Wrld Class Cnnectins: A panel discussin featuring nline students, PSU Wrld Campus, Feb Online Learning 2000, PSU s Wrld Campus and the Schreyer Institute fr Teaching Excellence, Aug Executive HR Netwrk Summit, HR and the Glbal Leadership Challenge, c-spnsred by SHRM and Harvard Business Schl Publishing, Washingtn, DC Sept. 20, 2007 AT&T Leading Leaders Prgram Participant, 2005 AT&T Human Resurces Leadership Develpment Prgram Participant, 2003, 2004 CURRENT AND FORMER DIRECTORSHIPS The Pennsylvania State University Educatinal Equity Advisry Bard (2007 present) Pennsylvania State University Elected Alumni Cuncil Member and Member f Executive Bard ( ) The Pennsylvania State University Graduate Schl Alumni Sciety, President ( ) HBCU Deans f the Business Schls Rundtable Crprate Advisry Bard ( ) Natinal Sciety f Hispanic MBAs Crprate Advisry Bard ( ) Stevens Institute f Technlgy Masters f Science Management Degree Prgram Advisry Bard ( ) PROFESSIONAL ASSOCIATION MEMBERSHIPS Sciety f Human Resurce Management Human Resurce Assciatin f Centre Cunty 4

5 PUBLIC SPEAKING ENGAGEMENTS 2013 Sciety fr Human Resurce Management Strategy Cnference, The HR Practitiner f the 21 st Century: Prfile f a Business Leader, Octber 2, 2013, San Dieg, CA HR Prfessinals f Central PA Mnthly Meeting, The HR Practitiner f the 21 st Century: Prfile f a Business Leader, July 23, 2013 Cambria-Smerset HR Assciatin Cnference, The HR Practitiner f the 21 st Century: Prfile f a Business Leader, April 30, 2013 Human Resurce Assciatin f Centre Cunty, The HR Practitiner f the 21 st Century: Prfile f a Business Leader, Jan. 16, 2013 PSU Student SHRM Chapter Meeting, Resilience and Thriving Amid Change in the Wrkplace, Octber 12, 2010 University Prfessinal & Cntinuing Educatin Assciatin 2010 Mid-Atlantic Cnference, Resilience and Thriving Amid Change in the Wrkplace, Octber 1, 2010 Presentatin t the Pennsylvania State University, Divisin f Develpment and Alumni Relatins, Creating a Glbal Mindset Implicatins fr University Recruitment, Nvember 20, 2006 Presentatin t the AT&T Custmer Service and Maintenance Emerging Leaders Prgram, Creating a Glbal Mindset Meeting the Wrldwide Multi -Culture Challenge, September 26, 2006 Presentatin t the AT&T Business Sales Team, Creating a Glbal Mindset Meeting the Wrldwide Multi - Culture Challenge, Nvember 15, 2005 Presentatin t the AT&T Leaders Engaged in Accelerated Develpment Prgram participants (AT&T High Ptential Leadership Develpment Prgram), Creating a Glbal Mindset Meeting the Wrldwide Multi -Culture Challenge, September 26, th Annual Recruiting & Staffing Summit, Creating a Glbal Mindset Meeting the Wrldwide Multi -Culture Challenge, September 20, 2005 Third Annual Natinal HBCU Schls f Business Summit, The Pwer f Partnerships: Leadership fr Change, Strategies fr Develping Multicultural Curses and Curricula Thrugh Strategic Glbal University Crprate Partnerships, June 6, 2005 Penn State University Diversity Cnference (Setting the Stage fr Culturally Inclusive Classrms), Strategies fr Develping Multicultural Curses and Curricula Thrugh Strategic Glbal University Crprate Partnerships, April 28, 2005 Chief Diversity Officer Frum at Bennett Cllege fr Wmen, CEO Cmmitment, March 2005 Mrgan State University Schl f Business and Management Brysn/Sawyer Distinguished Lecture Series, Business Ethics, Feb Sciety f Hispanic Prfessinal Engineers, Advancing Yur Career with AT&T, Jan Hamptn University Schl f Business Leadership Applicatin Prgram, Business Ethics, Nv Natinal Sciety f Hispanic MBAs Annual Cnference, Advancing Yur Career with AT&T, Oct th Annual Recruiting & Staffing Summit, Finding, Attracting and Hiring Great Sales Talent, Sept nd Annual Natinal HBCUs Schls f Business Summit, Strategic University Crprate Partnerships, Sept

6 UNIVERSITY TEACHING EXPERIENCE (ADJUNCT) Cllegiate Assistant Prfessr, University f Maryland University Cllege Graduate Schl f Management & Technlgy - The Manager in a Technlgical Sciety and Strategic Management fr Nnprfit Organizatins Schl f Undergraduate Studies - Marketing Principles and Organizatin The State University f New Jersey in Newark, Rutgers Executive MPA Prgram (ff-campus) Strategic Planning and Marketing fr Public Service Organizatins MPA Prgram (n-campus), Intrductin t Public Administratin Stevens Institute f Technlgy The Hwe Schl f Business, MSM Prgram, Strategic Management Rider University Cllege f Business Administratin, Marketing Principles and Practices and Business Marketing Systems Farleigh Dickensn University Cllege f Business, Strategic Planning and Management 6