FINAL DRAFT Association of College Unions International

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1 FINAL DRAFT Assciatin f Cllege Unins Internatinal Task Frce n the Develpment f Cre Cmpetencies in the Cllege Unin and Student Activities Prfessin Identificatin f Cre Cmpetencies Reprt March 2005 Task Frce Members: Barbara Delansky, Ph.D., Directr f Student Life and Leadership Develpment, Lane Cmmunity Cllege Jan Javinar, Ed.D., Directr f C-Curricular Activities, Prgrams & Services, University f Hawaii Mana Clarresa Mrtn, Ph.D., Vice President Student Affairs, Shenandah University Brett Perzzi, Ph.D., Assciate Executive Directr, ACUI Jel Zarr, Frmerly f the University f Mntana 1

2 Table f Cntents: Sectins Pages Intrductin 3 Cre cmpetencies identified 4 5 Cre cmpetencies identified with skill sets and ability descriptrs 6 9 Develpment prcess Validatin survey results Appendices Literature review n cmpetencies in student affairs and student activities Cre cmpetency input/feedback Assciatin-wide 2004 ACUI annual cnference Leadership Team input Educatin Cuncils (cre) cmpetencies brainstrming/discussins Cre cmpetency input via ACUI_NET Cre cmpetencies input via publicatins ACUI Educatin Cuncil Task Frce n the Develpment f Cre Cmpetencies minutes Status reprt n 1999 Task Frce

3 Intrductin The ACUI Task Frce n the Develpment f Cre Cmpetencies in the Cllege Unin and Student Activities Prfessin has met its charge. After a cmprehensive prcess including schlarly research, extensive prfessinal member input, and validatin f the identified cre cmpetencies by the prfessinal members f the Assciatin f Cllege Unins Internatinal we submit the fllwing reprt identifying the cre cmpetencies fr the unin and activities prfessin. It is ur hpe that these identified cre cmpetencies will becme the fundatin fr the educatin and training f thse individuals entering and/r already in the unin and activities prfessin. The prcess f peratinalizing the cre cmpetencies int the fabric f ACUI, the prfessin, and the academy will be the crnerstne that significantly enhances the image f unin and activities wrk as a prfessin in higher educatin. ACUI will need t lead the way if this wrk is t becme the educatinal and training fundatin fr the prfessin. The task frce strngly encurages ACUI t make the prcess f peratinalizing the identified cre cmpetencies the fundatin f its strategic directin. The prcess t peratinalize the wrk will need t include an internal plan and external plan fr it t be accepted by the prfessin and especially the academy. If the cre cmpetencies are nt accepted by the academy, they will never truly becme valid. 3

4 Cre cmpetencies identified and verified fr the cllege unin and student activities prfessin The cre cmpetencies are defined and presented belw. The cre cmpetencies are presented in alphabetical rder and there is n implied rder f imprtance. Cre cmpetency: Refers t a set f cmpsite skills, knwledge, and behavirs that prvide the basis and frms the fundatin fr successful prfessinal practice in cllege unin and student activities wrk. 4

5 CORE COMPETENCIES Cmmunicatin: Ability t successfully exchange infrmatin thrugh verbal and nnverbal symbls and behavirs. Facilities Management: Ability t successfully maintain attractive, safe, fully perable built envirnments. Fiscal Management: Ability t develp and manage financial systems thrugh respnsible stewardship f fiscal resurces. Human Resurce Develpment: Ability t interact with staff members and t manage staff resurces in a cnsistent and equitable manner. Intercultural Prficiency: Ability t successfully cmmunicate, understand, and interact amng persns with differing assumptins that exist because f ethnic and cultural rientatins. Leadership: Ability t develp and cmmunicate a visin s that thers cmmit t fulfilling the missin and gals f the rganizatin. Management: Ability t crdinate, versee, administer, and evaluate the daily peratins f ur facilities, prgrams, services, and activities. Marketing: Ability t identify primary markets and t develp and use effective prmtins, cmmunicatins, and infrmatinal pieces in a variety f media and frmats. Planning: Ability t identify rganizatinal needs and t initiate strategies aligned with the institutinal missin, strategic directins, and values. Student Learning: Ability t create educatinal envirnments and experiences that intentinally prvide students with pprtunities fr develping intellectual and interpersnal skills, beynd the traditinal time and place bundaries. Technlgy: Ability t understand the verall intent f and t chse frm apprpriate tls, equipment, and prcedures fr service delivery and prblem-slving. 5

6 Cre cmpetencies identified with skill sets and ability descriptrs The charge t the task frce was t identify cre cmpetencies fr the prfessin; hwever, during its wrk skill sets and ability descriptrs within the cre cmpetencies became evident but will need further validatin. Listed under each identified cre cmpetency are the ptential cmpetencies related t that particular cre cmpetency. Cmpetency: Refers t a cmplete set f skills, related knwledge, and exhibited behavirs that lead t the successful accmplishment f, and purpseful perfrmance in, cllege unin and student activities wrk. 6

7 COMPETENCIES: Cmmunicatin: Ability t successfully exchange infrmatin thrugh verbal and nnverbal symbls and behavirs. Diplmacy Facilitatin Listening Negtiatin Public speaking Meeting management Prfessinal cmmunicatin Written cmmunicatin Electrnic cmmunicatin Interpersnal cmmunicatin skills Facilities Management: Ability t successfully maintain attractive, safe, fully perable built envirnments. Transprtatin Grunds Rudiments f husekeeping. Maintenance and repair f furniture, fixtures and equipment Safety and security regulatins. State, lcal, and gvernment Cdes & regulatins Envirnmental impacts Hazardus wastes Risk Management fr patrns as well as emplyees. Rudimentary understanding f renvatin/cnstructin terminlgy, planning and supervisin/management Basic knwledge f current prducts and technlgy fr flr cverings, wall cverings, and ther fixed assets Energy and utilities management Energy cnservatin Use statistics Tenant relatinships Fiscal Management: Ability t develp and manage financial systems thrugh respnsible stewardship f fiscal resurces. Resurce allcatin Basic accunting Budget planning Budget management Purchasing Fundraising Cntracting Financial analysis Resurce investment strategies 7

8 Human Resurce Develpment: Ability t interact with staff members and t manage staff resurces in a cnsistent and equitable manner. Organizatinal develpment Vlunteer management Healthy lifestyles Perfrmance appraisal Supervisin Human resurces laws and institutinal plicies Training skills Cmpensatin and benefits management Intercultural Prficiency: Ability t successfully cmmunicate, understand, and interact amng persns with differing assumptins that exist because f ethnic and cultural rientatins. Glbal knwledge Cultural awareness and sensitivity Cultural symbls and artifacts Nnverbal cmmunicatin Skill in cmmunicating amng cultures Leadership: Ability t develp and cmmunicate a visin s that thers cmmit t fulfilling the missin and gals f the rganizatin. Visining Mtivating Empwering Integrity Accuntability/respnsibility Team building Cnflict management Decisin making Plitical adeptness Prblem slving Management: Ability t crdinate, versee, administer, and evaluate the daily peratins f ur facilities, prgrams, services, and activities. Assessment Cntracting Custmer service Administrative savvy Organizatinal develpment Plicy develpment and implementatin Knwledge f relevant laws/legal requirements Cllabratin and partnerships Prject management 8

9 Marketing: Ability t identify primary markets and t develp and use effective prmtins, cmmunicatins, and infrmatinal pieces in a variety f media and frmats. Principles f marketing Principles f public relatins Principles f advertising Understanding media utlets and primary markets Gvernment relatins Planning: Ability t identify rganizatinal needs and t initiate strategies aligned with the institutinal missin, strategic directins, and values. Risk management/liability Event management Gal setting Strategic planning Trend analysis Trend identificatin Establishing pririties Real estate develpment Student Learning: Ability t create educatinal envirnments and experiences that intentinally prvide students with pprtunities fr develping intellectual and interpersnal skills, beynd the traditinal time and place bundaries. Advising Identifying desired utcmes Assessing utcmes Student develpment thery Learning-fcused decisin making Understanding f educatinal prcesses Instructin and training Technlgy: Ability t understand the verall intent f and t chse frm apprpriate tls, equipment, and prcedures fr service delivery and prblem-slving. Desktp cmputer sftware skills Infrmatin technlgy knwledge relative t unin and activities peratins Custmer service equipment 9

10 Cre cmpetencies develpment prcess The fllwing prcess was adapted frm the Glf Curse Superintendents Assciatin f America: Phase 1: Determine hw yu will use the cmpetencies. Phase 2: Cultivate member buy-in. Phase 3: Cnduct an envirnmental scan f existing materials. Phase 4: Cnsistently validate infrmatin. Phase 5: Reprt findings establishing cre cmpetencies. Phase 1: Determine hw yu will use the cmpetencies. Basis t structure ACUI educatinal prgrams and the develpment f a purpseful curriculum. Identificatin f what skills and experience are needed fr the prfessin Refinement f psitin descriptins Develpment f campus training prgrams Enhancement f graduate prgram curriculum Assessment tl in the hiring prcess and perfrmance evaluatins Career ladder/prmtin tl Mentring new prfessinals Phase 2: Cultivate member buy-in. Initial task frce frmed with a diversity f prfessinals in the field Develped an initial framewrk fr discussin. ACUI Educatin Cuncil chairpersns established as a majr gal the cmpletin f the develpment wrk at their Summer 2001 meeting. ACUI Educatin Cuncil chairpersns discussed the framewrk needed t develp cmpetencies fr the prfessin at their summer meeting 2002 using the initial findings/reprt develped by riginal task frce. The Educatin Cuncils tk n the prject f advancing the task frce s wrk t develp cre cmpetencies fr the prfessin that will drive ur educatinal prgrams. Initial discussin amng the Educatinal Cuncil chairpersns identified the fllwing ptential cre cmpetencies needed by the unin and activities prfessin Student develpment Organizatin advising Interpersnal skills Fiscal management Teaching and training Slicited feedback n the wrk cmpleted by the Educatin Cuncil chairs during their summer 2002 meeting via the Nvember 2002 Unin Wire, ACUI_NET, reginal cnferences, and January 2003 Bulletin news article. Article by Clarresa Mrtn, Ph.D., frmer assciate directr, University Unins, Virginia Tech; What d we need t knw? Cmpetencies fr unin administratrs, January 2003 Bulletin. Rb Ruzer, ACUI president, , dedicated his presidential clumn t the tpic; January 2003 Bulletin. 10

11 Slicited feedback/discussin frm each Educatin Cuncil regarding (cre) cmpetencies during the 2003 ACUI annual cnference and via their respective listserves. Cmplied feedback received frm each f the Educatin Cuncils. Updated members n wrk dne t date in August Unin Wire referring them t the ACUI Frum site t cntinue the discussin. Reviewed (cre) cmpetency lists develped by each Educatin Cuncil and identified cmmn cre cmpetencies amng the fur Cuncil areas. Published news article f wrk dne t date in September 2003 Bulletin. Cnducted fcus grup discussins at the reginal cnferences with the general membership and/r amng the Reginal Leadership Teams regarding the identified cre cmpetencies. Presented t the ACUI Leadership Team the task frce s wrk; engaged them in a discussin f the findings, and identified cre cmpetencies. Discussed at each f the Educatin Cuncil meetings at the 2004 ACUI annual cnference. Discussed at the Educatin Cuncil chairs meeting during the 2004 ACUI annual cnference. Refined the cre cmpetencies after the cnference and sent them ut t the membership via ACUI_NET, ACUI Frum, Unin Wire, and The Bulletin fr final input. Presented t the Bard f Trustees during the July 2004 meeting final dcumentatin and slicited cnfirmatin f the wrk cmpleted. Phase 3: Cnduct an envirnmental scan f existing materials. Literature search cmpleted by Jan Javinar but is in the prcess f updating it since its cmpletin Phase 4: Cnsistently validate infrmatin. Leadership Team meeting, 2004 ACUI annual cnference ACUI Bard f Trustees and Educatin Cuncil chairs cnfirmatin Survey the prfessin n the identified cre cmpetencies (cllege unin and student activities staff, student affairs administratin, graduate prgram faculty) Incrprate as the fundatin in develping ACUI educatinal prgrams Develp materials t use cmpetencies at the institutinal level and graduate prgrams Review at least every five years Phase 5: Establish cre cmpetencies. Present a final reprt ACUI membership Student affairs administratrs Graduate prgrams Publish established cre cmpetencies ACUI Bulletin, Unin Wire, ACUI Web site, and ACUI_NET NASPA, NACA, ACPA Develp and print cre cmpetency brchure Next stage f develpment: Inventry f skill sets, related knwledge, and exhibited behavirs. Definitins fr each cmpetency identified within each cre cmpetency categry. 11

12 Cre cmpetencies validatin survey results The survey sample f ACUI members was queried using the scale belw t indicate the extent t which each cre cmpetency is imprtant fr prfessinals t be successful in unin and activities wrk. The results f the survey indicate that all cre cmpetencies scred greater than 3.5 n the graded scale. With statistical cnfidence and bjective analysis we can state that the cmpetencies identified by the Task Frce are the Cre Cmpetencies fr the cllege unin and student activities prfessin. Scale (5 pint graded): Nt imprtant, Smewhat imprtant, Imprtant, Very imprtant, Essential. Data summary Cmpetency Mean Median Mde Cnfidence Range Cmmunicatin Facilities Management Fiscal Management Human Resurce Develpment Intercultural Prficiency Leadership Management Marketing Planning Student Learning Technlgy Cnfidence range: Based n this sample we can say with 95 percent cnfidence that ur members affirmed these cre cmpetencies within the scres presented here in the cnfidence range clumn. Stated anther way, if we cnducted this same survey 100 times, 95 percent f thse times wuld yield scres within the ranges presented here. 12

13 The riginal survey characteristics were as fllws: Ppulatin: All prfessinal members f ACUI, withut students and assciate members Size: 2,932 Respnse rate: 24% Cnfidence level: p=.5 Cnfidence interval: +/- 3% Sample size necessary: 340 Anticipated respnse rate: 30% Number f surveys t distribute: 1,135 Survey Demgraphics Years in Prfessin Age Under Over Nt Reprted Nt Reprted Prfessinal Level Ethnicity Assistant/Assciate Directr 113 African American 23 Unin Directr 115 Asian/Pacific Islander 5 Senir Management 20 Hispanic/Latin 12 Central Administratin 21 Nrth American Native 0 Nt Reprted 3 Multi-Ethnic White/Caucasian 220 Other 7 Educatin Cuncil Area Nt Reprted 3 Administratin Prgram Management 98 Facility Operatins 64 Gender Auxiliary Service 28 Male 124 Nt Reprted 1 Female Nt Reprted

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