CSU STANISLAUS INFORMATION TECHNOLOGY PLAN SUMMARY

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1 CSU STANISLAUS INFORMATION TECHNOLOGY PLAN SUMMARY OFFICE OF INFORMATION TECHNOLOGY AUGUST 2008

2 Executive Summary The mst recent CSU Stanislaus infrmatin technlgy (IT) plan was issued in Significant prgress tward fulfilling the aspiratins f this plan has been achieved. Addressing unrealized bjectives and establishing a cmprehensive view f current institutinal pririties and technlgies is the task f the new plan. The rapidly changing nature f technlgy as well as the dynamic envirnment f higher educatin argues fr a plan that is cntinuusly reviewed fr relevance, fr alignment with evlving university and cmmunity needs, and fr fiscal apprpriateness. The plan is therefre intended t prvide guidance fr a rlling perid f three academic years. It will be reissued each year t take envirnmental changes int accunt, and t permit an annual assessment f prgress. OIT MISSION AND VISION The Office f Infrmatin Technlgy advances the university s missin thrugh the prvisin f technlgy services t all members f the university cmmunity. OIT strives t create a high-quality, reliable, secure and respnsive technlgy envirnment t supprt students, faculty and staff in the pursuit f their educatinal and wrk bjectives. We seek t enable innvative uses f infrmatin technlgy in instructinal, administrative and scial applicatins in harmny with the verall missin f the university. The staff and financial resurces required t prvide ur services must be sustainable ver time. Our cntributins t the life f the university will be respectful f ur differences while building upn ur cmmn best interests. OIT UNITS The Office f Infrmatin Technlgy is rganized int fur majr units reprting t the Assciate Vice President and Chief Infrmatin Officer (CIO). The CIO reprts t the president and hlds university-wide respnsibility fr prviding leadership fr all aspects f campus infrmatin technlgy including academic, instructinal and administrative technlgies and their assciated supprting infrastructure and services. Learning Services Learning Services nw incrprates the Faculty Multimedia Center, Mediated and Distance Learning, the televisin studi, and all distance and nline learning system administratin. Service Fcus Enable the develpment and delivery f fully nline curses and degree prgrams by prviding instructinal design and implementatin supprt t faculty 1

3 Enhance classrm instructin by prviding access t and supprt fr nline curse materials, cllabratin tls, assessment methds, and multimedia technlgy Prvide access t classrm-based instructin at strategic alternate ff campus lcatins using interactive audi / vide technlgies Increase ne-n-ne supprt fr faculty t assist in transitining existing curses t an nline frmat, r t develp entirely new curses fr the nline envirnment Enhance supprt fr making curse cntent fully accessible t students with disabilities Infrmatin Services Staff f the frmer Administrative Cmputing supprt grup prvide prgramming and data base management supprt fr PepleSft and ther administrative and academic systems. This area als incrprates the respnsibilities f the Infrmatin Security Officer (ISO). Service Fcus Understand and help t ptimize the administrative functins and wrkflw f university academic and business ffices, meeting needs fr prcess autmatin and recrd retentin by implementing vendr-written and custm-develped sftware slutins Help t define and prmte use f apprpriate security, accessibility and cmpliance plicies and prcedures Maintain the integrity f the university s data infrastructure and prmte effective and timely access t analytical management reprts Assess the impact and ptential value f new and emerging technlgies Supprt the implementatin f the Student Administratin mdules f the PepleSft sftware Help t define and implement campus-wide infrmatin security plicies and prcedures Begin implementatin f a campus-wide, shared dcument management system capable f supprting the full life-cycle f university business infrmatin Define an architecture and reprting strategy fr a data warehuse t serve as a repsitry f legacy Banner data as well as new management infrmatin derived frm the PepleSft system Evaluate available alternatives fr a campus-wide web cntent management system 2

4 Technlgy Services All cmputer rm, netwrk and telecmmunicatins peratins have been cnslidated int the frmer Netwrking and Cmmunicatins grup. Service Fcus Develp and sustain a technlgy infrastructure capable f prviding the fundatin fr campus-wide data, vide, and vice creatin, manipulatin, transmissin, strage, and reprductin Help t ensure the cntinuity f the university s educatinal missin in the event f a catastrphic disruptin f nrmal activity Plan fr and manage the evlutin f infrastructure technlgy t maximize its cntributin t the university s missin within a sustainable financial framewrk Fster academic creativity and administrative prductivity by enabling all faculty, students and staff t have access t adequate netwrk resurces t share infrmatin, stre data securely, and manage large files which cannt r, fr security reasns, shuld nt be stred n lcal cmputer strage media Prvide a cmmn netwrk backup system capable f replicating cpies f critical infrmatin in the event f a physical disaster Prvide 100% wireless cverage fr all campus facilities indrs and ut and upgrade existing netwrk equipment as needed thrughut campus t keep pace with grwth in netwrk usage Implement a campus-wide vide distributin capability Client Services The functins frmerly assigned t Academic and Instructinal Technlgy Services, the Help Desk, and the Instructinal Media Center have been cnslidated int a unified Client Services grup. Client Services is the public face f OIT, and is respnsible fr desktp technical supprt, classrm and cmputer lab supprt, training and cmmunicatins utreach, as well as crdinatin f all OIT web site cntent. Service Fcus Be a cmprehensive surce f easy-t-understand and reliable technical infrmatin Prvide in-persn and remte technical assistance fr bth sftware and hardware prblems encuntered by all members f the university cmmunity 3

5 Prvide academic prgram supprt thrugh management f multiple general-purpse student technlgy labs and classrms Implement a cmprehensive three-year replacement cycle prgram fr all faculty, staff, and OIT-managed lab and classrm cmputers, including equipment acquisitin and dispsal and sftware image management Imprve OIT cmmunicatins thrugh enhancement f the OIT web site and the develpment f specialty publicatins Enhance the prfessinal abilities f the Help Desk staff thrugh apprpriate training and access t enhance sftware prblem diagnstic and management tls CMS Prject As the Cmmn Management Systems (CMS) prject transitins frm its implementatin phase t nging-peratins, the executive spnsrship f the prject fr the Stanislaus campus has mved t OIT. Service Fcus Prvide prject management services t supprt implementatin f the PepleSft sftware suite Begin t evaluate the utility, pririty, and level f effrt assciated with future implementatin f ptinal licensed PepleSft cmpnents Cmplete implementatin f the remaining cre applicatin mdules Begin a gradual transitin t brader IT prject management respnsibilities in supprt f all OIT service areas FUNDING CLEARWIRE PARTNERSHIP The university has leased its licensed bradcasting spectrum t the Clearwire Crpratin fr use in its mbile Internet wireless netwrk. The annual cmpensatin received, when cupled with existing OIT budget resurces, is sufficient t meet the technlgy needs described in the 2003 Academic Technlgy Plan. Prviding central base funding fr all campus-wide infrmatin technlgy infrastructure requirements frm an external revenue surce will result in a reduced need fr increased IT funding frm the state general fund and relief t individual campus department budgets. Resurces which wuld have been needed fr IT supprt can be reallcated t ther institutinal pririties. 4

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