Fast Forward Your Talent Management Approach: A Guide to Succession and Talent Review

Size: px
Start display at page:

Download "Fast Forward Your Talent Management Approach: A Guide to Succession and Talent Review"

Transcription

1 Fast Frward Yur Talent Management Apprach: A Guide t Successin and Talent Review Sue Plaster, M.Ed. Sue Plaster Cnsulting Agenda: Accelerating Talent Management 1. Setting the Stage: Cntext and Views f Successin Planning 2. Successin Planning Mdels and Backgrund 3. The 7 Slide Successin Methd and Hw Diversity Fits 4. Exercises in Successin Planning 5. The Talent Review Cnversatin 6. Develpment Aspects f Successin Planning 7. Metrics fr Successin Planning and Diversity 8. Lessns f Experience MSSA 2015 Sue Plaster, M.Ed. Where Is Yur Mental Mdel On the Successin Cntinuum? Business Case? Never Had a Successin Plan That I Knw Of Lw Hanging Fruit Out f Date Plan In Smebdy s File Smewhere Taking Care f Business Tp Psitins Planned fr; Nt Organizatinwide Weathering Recessin Have Dne Successin Planning Within Past 3 5 Years Fr Mgt. Rles Asset Prtectin Successin Planning, Talent Review and Develpment Planned Annually fr Mgt. and Key Talent Cpyright Sue Plaster Cnsulting,

2 Where Leaders Fcus With Successin and Talent Review Cnnectin t systems: Talent Develpment Leadership Dvpt. Recruitment Diversity Perfrmance Management Cmpensatin Cnnectin t strategy: Cntinuity Planning Strategic Plan/Gals Peple Strategy Crisis Preparedness 4 Why Organizatins Plan Successin Timing r Preparatin Issues: Sudden leadership change results in uncertainty Nbdy grmed, r The nly ptential successr left Candr Missing: Successrs nt really ready t step in, r nt acceptable t decisin makers Depth Prblem: Nt enugh peple in the pipeline fr general leadership r fr a specific leadership categry (Nurse managers in healthcare) Leadership r Key Talent Cmpetency Shift: Functinal talent nt highly skilled r cntemprarily skilled enugh Gvernance bdy requires it Fur Views f Successin Planning 1. It s abut the data: frms, dcumentatin, talent database 2. It s abut the successrs win the lttery premise 3. It s abut rating and ranking talent fr future mves and develpment (the 9-blck, fr example) 4. It s abut cnversatin and cnsensus: feedback, develpment and actin planning that supprt the talent and the business plan Cpyright Sue Plaster Cnsulting,

3 Reminder: Successin Planning in Steps The key t successin, which t many verlk, the cncept f sustainability. Measuring, Fllwing Up and Reprting Assessing Rle Requirements and Talent Perfrmance, Character, Readiness and Capacity Making Judgments: Preparing Materials Frm Sbl, Harkins and Cnley, Best Practices in Successin Planning Decisins, Actins and Develpment Cnversatin, Often at Multiple Levels Cpyright Sue Plaster Cnsulting, The 7 Slide Talent and Successin Presentatin 1. Yur Organizatin Chart The Organizatin Being Reviewed 2. Key Business/ Strategic Issues Next 12 Mnths 3. Key Peple/Talent Issues Next 12 Mnths 4. Organizatin and Successin Chart (Ready Nw, 1 2 yr, 3 5 yr, 5 10 yr) 5. Key Develpment Mves and Actins (Underway & Planned) 6. Tp Talent (Yur area + line f sight) 7. Diverse Talent (Divide int categries managerial/ leadership, prfessinal/ supervisry, and early achiever/t sn t tell) + Prfiles f Incumbents and Successrs Cpyright Sue Plaster Cnsulting, Key Principles f the 7 Slide Methd 1. Simple frms fcus n rich cnversatin 2. Business strategies/gals and related talent issues are the centerpint 3. Think bradly abut ptential successrs 4. Diversity int every step: preparatin, cnversatin and fllw up 5. Discuss talent at multiple levels 6. Facilitated cnversatins, grund rules, actinriented. Cpyright Sue Plaster Cnsulting,

4 Hw Diversity Fits in the 7 Slide Methd 1. Business issues Hw are ur custmers changing? 2. Talent issues D ur emplyees and leaders reflect ur custmers? 3. Organizatin and successin chart Diversity cde fr incumbents AND ptential successrs? Diversity increasing as we mve ut 1 2 yrs, 3 5 yrs, 5 10 yrs? 4. Tp Talent Diversity in ur tp talent assets? 5. Diverse Talent Diverse talent in all categries? 6. Develpment Plans Equal access t pprtunities fr develpment? Imprtant feedback given prmptly and effectively? 7. Prfiles D we knw ur talent equally well r is sme talent less visible, its capabilities less well knwn? Cpyright Sue Plaster Cnsulting, Assessment 11 The Classic 9-Bx Assessment Ptential High 7 Understand circumstances, address with jb mve, plan supprt, etc. 4 Supprt fr rle and develp fr next rle 1 Shrt Term Mderate 8 Imprvement plan 5 Supprt in rle and challenge with new assignments 2 Lng Term Lw 9 Mve ut 6 Supprt in rle value 3 Special recgnitin Belw Target At Target Abve Target Perfrmance 12 4

5 My Preferred Assessment Methd Perfrmance Ptential Mst Recent Rating Hw Many Mves Up r Acrss Can He r She Make? Integrity/Ethics/ Org. Values Needs t be an A Tw keys t any assessment: 1. Reviewer credibility and data 2. Fit with jb, manager r rganizatin 13 Why An Alternative t the Nine-Bx? Management teams may be new t talent planning Small t mid-sized rganizatins may value a mre fluid apprach Leaders may want tight fcus n develpment actins Jb, leader and team fit are a huge cmpnent f what we view as talent when we rank and rate 14 Critical Assessment Questins 1. What des it take t d this jb? Specific certificatins and educatin, specific experience, specific capabilities r attributes. 2. Will the rle always be like this? What will it take in the near-term future t d this jb? 3. Wh tday has these unique cmbinatins f experience, educatin and skills/attributes? 4. Wh has capacity -- culd acquire these cmbinatins f experience, educatin and skills/attributes? 5. What wuld it take fr thse wh currently are nt ready t becme ready? 5

6 What Des It Take T D Yur Jb Well? Factr Educatin and Certificatins Yur Jb Wrk Experiences Skills Attributes r attitudes Netwrks, cnnectins, etc. 16 Successin Judgments 17 A Little Test Fr Us Replace Ourselves Skills, Experience and Educatin Required Immediate Successrs Ready in 1 2 Years , Ready in 3 5 Years Perfrmance Ptential Integrity/Ethics/ Org. Values Mst Recent Rating Hw Many Mves Up r Acrss Can He/She Make? Needs t be an A 18 6

7 Nw Think Outside the Bx Skills, Experience and Educatin Required Immediate Successrs Ready in 1 2 Years , Ready in 3 5 Years Perfrmance Ptential Integrity/Ethics/ Org. Values Mst Recent Rating Hw Many Mves Up r Acrss Can He/She Make? Needs t be an A 19 Nw D a Draft Successin Fr Yur Supervisr And Think Outside the Bx Skills, Experience and Educatin Required Immediate Successrs Ready in 1 2 Years , Ready in 3 5 Years Perfrmance Ptential Integrity/Ethics/ Org. Values Mst Recent Rating Hw Many Mves Up r Acrss Can He/She Make? Needs t be an A 20 The Successin and Talent Review Cnversatin 21 7

8 HR Rle in Successin and Talent Review Cnversatins Emplyee and Supervisr r Spnsr Managers with Peers and Leader, with HR Supprt Leaders with Peers and Tp Leader, HR Supprt Feedback Frm Leaders t Emplyees, with HR Supprt 22 Measuring, Fllwing Up and Reprting 23 Cmpnents f a Frward Lking Successin Based Develpment Plan 1. Nte feedback and infrmatin frm the successin cnversatins. Decide what t cmmunicate back t individuals. 2. Identify knwledge, skills r abilities t be develped. 3. Meet with emplyee; agree n actins, timing, respnsibilities. (Keep diversity in mind as yu prepare t give the feedback) a. Cnsider ptins fr develpment actins b. Determine key area f fcus fr develpment c. Fllw up and dcument results. 24 8

9 Metrics fr Successin and Diversity 25 Simple Ways t Analyze Diversity and Successin 1. Ethnic and gender diversity in Tp Talent list %, in Immediate psitin %, in Ready 1 2 psitin %. Prgress in diversity f Tp Talent list ver time. 2. Depth f diverse talent pl Change in %. (If 3 5 year successrs named, diversity numbers shuld increase) 3. What percent f verall talent prfiles indicate develpment plan in place, what percent fr diverse talent? 4. Percentage f wmen and ethnic diversity in each level f the successin pl: manager, directr, VP, EVP, etc. 5. Percentage f wmen and ethnic diversity in entire successin pl 6. Crss cmpare Successin Pl and Affirmative Actin Plan at Supervisr Manager, Directr and VP levels. Hw many in ur AAP are named in ur Successin Plan? 7. Cntent f successin: which psitins have diversity f successrs? 8. Strength f supprt fr diverse talent in leadership cnversatin Cpyright Sue Plaster Cnsulting, Lessns f Experience In Successin and Diversity Lessns fr HR Staff: Lessns fr Leaders: Knw diverse talent f every generatin, and wh is ready fr next psitin. Find mentrs fr thse wh have time and fcus t put int mentring. Make sure successin wrk, even the frms, vertly brings diversity frward. Bring grund rules t talent discussins Knw talent f every generatin, whether in yur immediate department r nt. Dn t spare the feedback use caring candr Watch hw we talk abut talent and abut diverse talent. Mentr 1:1 and in batches Think bradly abut talent fr pen psitins Attend netwrking events with diverse talent Cpyright Sue Plaster Cnsulting,

10 Sue Plaster, M.Ed. -- Sue Plaster Cnsulting Building Bridges Acrss Differences Sue Plaster has a brad career backgrund in diversity and intercultural cmmunicatins, with mre than 30 years experience leading, caching and advising in rganizatins. Her wrk ranges frm assessment and interventin in wrkplace diversity issues t custmer diversity, as well as successin planning and leadership develpment. She als wrks with individual clients n career develpment, mbility, and transitin. Sue served fr mre than 10 years as Directr f Diversity fr Fairview Health Services, with respnsibility fr diversity and cultural cmpetence plicy, practice and educatin in the 22,000-emplyee health system. Befre jining Fairview, Sue was Directr f Leadership, Mbility, and Successin Planning fr Hneywell Inc. At Hneywell she als held leadership psitins in Crprate Prmtin and Wrldwide Emplyee Cmmunicatins. Prir t that, Sue was the cmmunicatins manager fr a medical device manufacturing unit f Bstn Scientific. She taught in the Master s in Business Cmmunicatin Prgram at University f St. Thmas and has presented fr numerus lcal, reginal and natinal rganizatins

Conversations of Performance Management

Conversations of Performance Management Cnversatins f Perfrmance Management Perfrmance Management at Ohi State The Secnd Cnversatin ~ Develpment 2011 The Ohi State University Office f Human Resurces Cntents Intrductin Welcme t Develping Emplyees...

More information

Change Management Process

Change Management Process Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses

More information

Succession Planning & Leadership Development: Your Utility s Bridge to the Future

Succession Planning & Leadership Development: Your Utility s Bridge to the Future Successin Planning & Leadership Develpment: Yur Utility s Bridge t the Future Richard L. Gerstberger, P.E. TAP Resurce Develpment Grup, Inc. 4625 West 32 nd Ave Denver, CO 80212 ABSTRACT A few years ag,

More information

Labor Market Information Updates Healthcare Management

Labor Market Information Updates Healthcare Management 2012 Labr Market Infrmatin Updates Healthcare Management The Bstn Healthcare Careers Cnsrtium regularly gathers labr market data frm participating institutins and cmpiles ccupatinal briefs. These reprts

More information

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012 Army DCIPS Emplyee Self-Reprt f Accmplishments Overview Revised July 2012 Table f Cntents Self-Reprt f Accmplishments Overview... 3 Understanding the Emplyee Self-Reprt f Accmplishments... 3 Thinking Abut

More information

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT Plicy Number: 2.20 1. Authrity Lcal Gvernment Act 2009 Lcal Gvernment Regulatin 2012 AS/NZS ISO 31000-2009 Risk Management Principles

More information

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative

More information

Counselor in Training Program

Counselor in Training Program Tukwila Parks and Recreatin Cunselr in Training Prgram D yu want t be a camp cunselr in the future? Then the Cunselr in Training (CIT) prgram is just fr yu! CITs wrk alng side camp cunselrs where they

More information

Recognition of Prior Learning (RPL) TAE40110 Certificate IV in Training and Assessment

Recognition of Prior Learning (RPL) TAE40110 Certificate IV in Training and Assessment Recgnitin f Prir Learning (RPL) TAE40110 Certificate IV in Training and Assessment What is RPL? RPL recgnises that yu may already have the skills and knwledge needed t meet natinal cmpetency standards.

More information

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System ISO Management Systems Guidance n understanding the benefits f an ISO Management System Welcme & Intrductins 4031 University Drive, 206, Fairfax, VA 22030 3 Grant Square, 243, Hinsdale, IL 60521 www.radiancmpliance.cm

More information

RECRUITMENT & CAREER PATH PLANNING

RECRUITMENT & CAREER PATH PLANNING 2014 RECRUITMENT & CAREER PATH PLANNING Career Develpment & Successin Planning 1 Overview In rder t guarantee future innvatins and cntinual success, frward-lking rganizatins invest in recruitment prcesses

More information

Multi-Year Accessibility Policy and Plan for NSF Canada and NSF International Strategic Registrations Canada Company, 2014-2021

Multi-Year Accessibility Policy and Plan for NSF Canada and NSF International Strategic Registrations Canada Company, 2014-2021 Multi-Year Accessibility Plicy and Plan fr NSF Canada and NSF Internatinal Strategic Registratins Canada Cmpany, 2014-2021 This 2014-21 accessibility plan utlines the plicies and actins that NSF Canada

More information

How to Address Key Selection Criteria

How to Address Key Selection Criteria Hw t Address Key Selectin Criteria Yu've seen an jb pprtunity that yu're interested in, n a jbs bard r in the press and want t apply, but where d yu start? A key requirement fr jbs in Gvernment is t respnd

More information

Succession management in the Queensland Public Service

Succession management in the Queensland Public Service Successin management in the Queensland Public Service February 2009 Table f cntents Intrductin... 3 What is successin management?... 3 Why d successin management?... 3 Wh des successin management apply

More information

VET395- HUMAN RESOURCES

VET395- HUMAN RESOURCES VET395- HUMAN RESOURCES MODULE DESCRIPTION: This mdule is designed t prvide cmprehensive cverage f the human resurces (HR) functin as it fits in the rganizatin. This mdule is tailred t prvide training

More information

Business Plan 2014-15

Business Plan 2014-15 Cmmissin fr Lcal Administratin in England Business Plan 2014-15 All Business Plan activity is linked t ur fur Strategic Objectives LGO Business Plan 2014-2015 v web 3 Page 1 descriptin 1. Prvide a cmplaints

More information

Developing Expertise as Coaches of Teachers

Developing Expertise as Coaches of Teachers Develping Expertise as Caches f Teachers Presented by: Elaine M. Bukwiecki, Ed.D. Assciate Prfessr f Literacy Educatin Presented at: 11 th Internatinal Writing Acrss the Curriculum Cnference Savannah,

More information

Equal Pay Audit 2014 Summary

Equal Pay Audit 2014 Summary Equal Pay Audit 2014 Summary Abut the dcument The fllwing summary is an abridged versin f Ofcm s equal pay audit 2014. In the full versin f the reprt we set ut ur key findings, cmment n any issues arising

More information

Pay Strategy for Country- Appointed Staff

Pay Strategy for Country- Appointed Staff Pay Strategy fr Cuntry- Appinted Staff Cntents Overview...3 Audience...3 Respnsibilities...3 Glssary...3 Crprate pay philsphy...3 Plicy...4 Perfrmance-related pay...5 Cmmunicating pay infrmatin t staff...5

More information

WSI White Paper. Prepared by: Feras Alhlou Web Analytics Expert, WSI

WSI White Paper. Prepared by: Feras Alhlou Web Analytics Expert, WSI Optimize Yur Marketing Dllars During The Recessin WSI White Paper Prepared by: Feras Alhlu Web Analytics Expert, WSI Intrductin We have heard it many times, an ld management and marketing saying: Yu Can

More information

TAKING OWNERSHIP OF HEALTH CARE

TAKING OWNERSHIP OF HEALTH CARE TAKING OWNERSHIP OF HEALTH CARE TIPS FOR PARENTS AND CAREGIVERS Are yu ready fr the day when yu take yur sn r yur daughter fr a medical appintment and the dctr r medical staff says t yu, as the parent

More information

AMWA Chapter Subgroups on LinkedIn Guidance for Subgroup Managers and Chapter Leaders, updated 2-12-15

AMWA Chapter Subgroups on LinkedIn Guidance for Subgroup Managers and Chapter Leaders, updated 2-12-15 AMWA Chapter Subgrups n LinkedIn Guidance fr Subgrup Managers and Chapter Leaders, updated 2-12-15 1. Chapters may nt have an independent grup n LinkedIn, Facebk, r ther scial netwrking site. AMWA prvides

More information

CDE Data Governance Program - CDE-Specific and SLDS (P20+) Programs

CDE Data Governance Program - CDE-Specific and SLDS (P20+) Programs CDE Data Gvernance Prgram - CDE-Specific and SLDS (P20+) Prgrams On September 27 th and 28 th, State Supprt Team (SST) Members Crey Chatis and Jeff Sellers visited Clrad t help CDE begin a Data Gvernance

More information

Identifying and Using Leadership Competencies to Grow Leaders in Higher Education

Identifying and Using Leadership Competencies to Grow Leaders in Higher Education Identifying and Using Leadership Cmpetencies t Grw Leaders in Higher Educatin Lri Lamb, Vice Chancellr fr Human Resurces Anita Ris, Directr, Staff and Leadership Develpment Tdd Thrsgaard, Directr, Supervisry

More information

Lumension Connect: Online Customer Community FAQs

Lumension Connect: Online Customer Community FAQs Lumensin Cnnect: Online Custmer Cmmunity FAQs Cpyright 2009, Lumensin Lumensin Cnnect: Online Custmer Cmmunity FAQs Table f Cntents Lumensin Cnnect:... 1 Online Custmer Cmmunity FAQs... 1 What is Lumensin

More information

Online Learning Portal best practices guide

Online Learning Portal best practices guide Online Learning Prtal Best Practices Guide best practices guide This dcument prvides Micrsft Sftware Assurance Benefit Administratrs with best practices fr implementing e-learning thrugh the Micrsft Online

More information

Internet and E-Mail Policy User s Guide

Internet and E-Mail Policy User s Guide Internet and E-Mail Plicy User s Guide Versin 2.2 supprting partnership in mental health Internet and E-Mail Plicy User s Guide Ver. 2.2-1/5 Intrductin Health and Scial Care requires a great deal f cmmunicatin

More information

Chris Chiron, Interim Senior Director, Employee & Management Relations Jessica Moore, Senior Director, Classification & Compensation

Chris Chiron, Interim Senior Director, Employee & Management Relations Jessica Moore, Senior Director, Classification & Compensation TO: FROM: HR Officers & Human Resurces Representatives Chris Chirn, Interim Senir Directr, Emplyee & Management Relatins Jessica Mre, Senir Directr, Classificatin & Cmpensatin DATE: May 26, 2015 RE: Annual

More information

Captive outsourcing models

Captive outsourcing models Captive utsurcing mdels India TP hygiene wrkshp Presenter: Vishnu Bagri Octber 23, 2013 2013 Transfer Pricing Assciates Hlding B.V. BACKDROP + India has evlved as a premier utsurcing hub fr IT, ITES, engineering

More information

Request for Proposal (RFP) RFP HQ2015-01 Training Session and Leadership Program Development Consulting Services

Request for Proposal (RFP) RFP HQ2015-01 Training Session and Leadership Program Development Consulting Services technserve.rg Date: January 5, 2014 Request fr Prpsal (RFP) RFP HQ2015-01 Training Sessin and Leadership Prgram Develpment Cnsulting Services Subject: Request fr Prpsal TechnServe Inc. (TNS) invites yu

More information

University of Toronto Interprofessional Education Curriculum/Program

University of Toronto Interprofessional Education Curriculum/Program University f Trnt Interprfessinal Educatin Curriculum/Prgram The University f Trnt (UT), building n its rich histry f interprfessinal educatin (IPE), develped an IPE curriculum fr eleven f its health science

More information

A Walk on the Human Performance Side Part I

A Walk on the Human Performance Side Part I A Walk n the Human Perfrmance Side Part I Perfrmance Architects have a license t snp. We are in the business f supprting ur client rganizatins in their quest fr results that meet r exceed gals. We accmplish

More information

Professional Leaders/Specialists

Professional Leaders/Specialists Psitin Prfile Psitin Lcatin Reprting t Jb family Band BI/Infrmatin Manager Wellingtn Prfessinal Leaders/Specialists Band I Date February 2013 1. POSITION PURPOSE The purpse f this psitin is t: Lead and

More information

Internal Audit Charter and operating standards

Internal Audit Charter and operating standards Internal Audit Charter and perating standards 2 1 verview This dcument sets ut the basis fr internal audit: (i) the Internal Audit charter, which establishes the framewrk fr Internal Audit; and (ii) hw

More information

CO-OP/STUDENT INTERN: Standard Operating Procedure Manual

CO-OP/STUDENT INTERN: Standard Operating Procedure Manual CO-OP/STUDENT INTERN: Standard Operating Table f Cntents Purpse... 2 Cincinnati s Educatinal Histry... 2 Missin... 3 Cre Values f Prgram... 3 Scpe f Prgram... 3 Prgram Recruitment... 4 On-barding... 5

More information

Aim The aim of a communication plan states the overall goal of the communication effort.

Aim The aim of a communication plan states the overall goal of the communication effort. Develping a Cmmunicatin Plan- Aim Aim The aim f a cmmunicatin plan states the verall gal f the cmmunicatin effrt. Determining the Aim Ask yurself r yur team what the verall gal f the cmmunicatin plan is.

More information

Small Business Fraud Custom Study among Small Business Owners Conducted for SunTrust Banks/National Small Business Association/Edelman

Small Business Fraud Custom Study among Small Business Owners Conducted for SunTrust Banks/National Small Business Association/Edelman Small Business Fraud Custm Study amng Small Business Owners Cnducted fr SunTrust Banks/Natinal Small Business Assciatin/Edelman Octber 17, 2007 Objective & Methdlgy Objective In cllabratin with SunTrust

More information

INFRASTRUCTURE TECHNICAL LEAD

INFRASTRUCTURE TECHNICAL LEAD 1. PURPOSE OF POSITION This psitin is respnsible fr the delivery f peratinal supprt and maintenance f the TDHB IT infrastructure envirnment. This rle is als pivtal in the develpment and delivery f infrastructure

More information

The Ohio Board of Regents Credit When It s Due process identifies students who

The Ohio Board of Regents Credit When It s Due process identifies students who Credit When It s Due/ Reverse Transfer FAQ fr students Ohi is participating in a natinal grant initiative, Credit When It s Due, designed t implement reverse-transfer, which is a prcess t award assciate

More information

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd.

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd. Cmmittee: Date(s): Infrmatin Systems Sub Cmmittee 11 th March 2015 Subject: Agilisys Managed Service Financial Reprt Reprt f: Chamberlain Summary Public Fr Infrmatin This reprt prvides Members with an

More information

CEO Webinar. Leadership for Patient-Family Engagement Initiatives

CEO Webinar. Leadership for Patient-Family Engagement Initiatives CEO Webinar Leadership fr Patient-Family Engagement Initiatives Sue Cllier, MSN, RN, FABC Perfrmance Imprvement Specialist Patient-Family Engagement August 15, 2013 Objectives Review the 2013 Patient Safety

More information

ICD-10 Frequently Asked Questions: (resource CMS website)

ICD-10 Frequently Asked Questions: (resource CMS website) ICD-10 Frequently Asked Questins: (resurce CMS website) 1. Will ICD-9-CM cdes be accepted n claims with FROM dates f service r dates f discharge/through dates n r after Octber 1, 2015? N. ICD-9-CM cdes

More information

Research Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012

Research Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012 Research Reprt Abstract: The Emerging Intersectin Between Big Data and Security Analytics By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm Nvember 2012 2012 by The Enterprise Strategy Grup, Inc.

More information

Job Profile Data & Reporting Analyst (Grant Fund)

Job Profile Data & Reporting Analyst (Grant Fund) Jb Prfile Data & Reprting Analyst (Grant Fund) Directrate Lcatin Reprts t Hurs Finance Slihull Finance Directr Nminally 37 hurs but peratinally available at all times t meet Cmpany requirements Cntract

More information

Project Name: Herefordshire and Worcestershire Short Course Market Research Proposal. Andrew Corcoran

Project Name: Herefordshire and Worcestershire Short Course Market Research Proposal. Andrew Corcoran Prject Name: Herefrdshire and Wrcestershire Shrt Curse Market Research Prpsal Amendment Histry: Versin N. Date Reasn fr Amendment Prject Manager Andrew Crcran Business Partnerships Office Dcument Distributin

More information

Network Security Trends in the Era of Cloud and Mobile Computing

Network Security Trends in the Era of Cloud and Mobile Computing Research Reprt Abstract: Netwrk Security Trends in the Era f Clud and Mbile Cmputing By Jn Oltsik, Senir Principal Analyst and Bill Lundell, Senir Research Analyst With Jennifer Gahm, Senir Prject Manager

More information

CONTENTS UNDERSTANDING PPACA. Implications of PPACA Relative to Student Athletes. Institution Level Discussion/Decisions.

CONTENTS UNDERSTANDING PPACA. Implications of PPACA Relative to Student Athletes. Institution Level Discussion/Decisions. This dcument is intended t prvide NCAA member institutins with an infrmatinal guide regarding the ptential implicatins f the Patient Prtectin and Affrdable Care Act f 2010 (PPACA) when fully implemented

More information

ARE YOU INTERESTED IN THE PRIOR LEARNING ASSESSMENT (PLA) PROGRAM?

ARE YOU INTERESTED IN THE PRIOR LEARNING ASSESSMENT (PLA) PROGRAM? ARE YOU INTERESTED IN THE PRIOR LEARNING ASSESSMENT (PLA) PROGRAM? City University f Seattle recgnizes that learning ccurs in many different ways and under varied circumstances. As a result, the University

More information

Research Report. Abstract: Data Center Networking Trends. January 2012. By Jon Oltsik With Bob Laliberte and Bill Lundell

Research Report. Abstract: Data Center Networking Trends. January 2012. By Jon Oltsik With Bob Laliberte and Bill Lundell Research Reprt Abstract: Data Center Netwrking Trends By Jn Oltsik With Bb Laliberte and Bill Lundell January 2012 2012 Enterprise Strategy Grup, Inc. All Rights Reserved. Intrductin Research Objective

More information

Training, Consulting, Coaching & Mentoring for Sales & Business Development Teams

Training, Consulting, Coaching & Mentoring for Sales & Business Development Teams Training, Cnsulting, Caching & Mentring fr Sales & Business Develpment Teams Are yu wrestling with sme f these issues? Yur prspects keep delaying their decisins Yu have hired sales peple and they haven

More information

Grant Application Writing Tips and Tricks

Grant Application Writing Tips and Tricks Grant Applicatin Writing Tips and Tricks Grants are prvided by gvernment (lcal, state and natinal), charitable trusts, and by cmmunity rganisatins (eg Ltteries, Rtary, etc). Each grant has a specific purpse,

More information

Personal Selling. Lesson 22. 22.1 Objectives. 22.2 Meaning of Personal Selling

Personal Selling. Lesson 22. 22.1 Objectives. 22.2 Meaning of Personal Selling Persnal Selling Lessn 22 Persnal Selling When yu want t buy smething yu usually g t a cncerned shp and purchase it frm there. But, smetimes yu find peple bring certain gds r prducts and make them available

More information

Qualification Specification Level 3 Award in Effective Auditing and Inspection Skills

Qualification Specification Level 3 Award in Effective Auditing and Inspection Skills www.highfieldabc.cm Qualificatin Specificatin Level 3 Award in Effective Auditing and Inspectin Skills Highfield Place Unit 15 Shaw Wd Business Park Shaw Wd Way Wheatley Hills Dncaster Suth Yrkshire DN2

More information

Global Services in Education, Ltd

Global Services in Education, Ltd Glbal Services in Educatin, Ltd IF YOU COULD TEACH ANYWHERE IN THE WORLD, WHERE WOULD YOU GO? SOMEWHERE YOU KNOW WELL OR SOMEWHERE YOU VE NEVER BEEN BEFORE? IF YOU COULD TEACH ANYWHERE IN THE WORLD, WHERE

More information

Research Report. Abstract: Security Management and Operations: Changes on the Horizon. July 2012

Research Report. Abstract: Security Management and Operations: Changes on the Horizon. July 2012 Research Reprt Abstract: Security Management and Operatins: Changes n the Hrizn By Jn Oltsik, Senir Principal Analyst With Kristine Ka and Jennifer Gahm July 2012 2012, The Enterprise Strategy Grup, Inc.

More information

FINANCE SCRUTINY SUB-COMMITTEE

FINANCE SCRUTINY SUB-COMMITTEE REPORT FOR: PERFORMANCE AND FINANCE SCRUTINY SUB-COMMITTEE Date f Meeting: 6 January 2015 Subject: Staff Survey and Sickness Absence Mnitring Results and Actin plans Respnsible Officer: Scrutiny Lead Member

More information

IMPROVING ADVISING AND MENTORING

IMPROVING ADVISING AND MENTORING Advising and Mentring IMPROVING ADVISING AND MENTORING OF GRADUATE AND PROFESSIONAL STUDENTS Advising is a key cmpnent in the successful cmpletin f a graduate degree. A gd advising relatinship crrelates

More information

CCHIIM ICD-10 Continuing Education Requirements for AHIMA Certified Professionals (& Frequently Asked Questions for Recertification)

CCHIIM ICD-10 Continuing Education Requirements for AHIMA Certified Professionals (& Frequently Asked Questions for Recertification) CCHIIM ICD-10 Cntinuing Educatin Requirements fr AHIMA Certified Prfessinals (& Frequently Asked Questins fr Recertificatin) The transitin t ICD-10-CM and ICD-10-PCS is anticipated t imprve the capture

More information

SHRM CERTIFICATION PROGRAM

SHRM CERTIFICATION PROGRAM SHRM CERTIFICATION PROGRAM D Devn Cnley Human Resurces Manager SHRM member since 2005 1 New Expectatins fr HR Business has new and different expectatins f HR and its cntributins leader f peple strategy

More information

Accident Investigation

Accident Investigation Accident Investigatin APPLICABLE STANDARD: 1960.29 EMPLOYEES AFFECTED: All emplyees WHAT IS IT? Accident investigatin is the prcess f determining the rt causes f accidents, n-the-jb injuries, prperty damage,

More information

National Colleges. National Colleges a call for engagement JUNE 2014

National Colleges. National Colleges a call for engagement JUNE 2014 Natinal Clleges Natinal Clleges a call fr engagement JUNE 2014 Cntents The need fr a higher level vcatinal pathway... 3 The rle f Natinal Clleges... 4 Develpment f Natinal Clleges... 5 Illustrative characteristics

More information

Team Hpe Walk fr HD Where we have been. Where we are ging. 1 Welcme T Team Hpe Walk fr HD 2009! Jana Wilcx, Natinal Manager 2 Tday s Gals Gal #1: Share with yu The Visin f the Walk Initiative Prvide a

More information

FEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP

FEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP FEEDBACK FROM THE VICTORIA QUALITY COUNCIL INTERHOSPITAL PATIENT TRANSFER WORKSHOP Results arising frm the survey f Participants at the Victrian Quality Cuncil (VQC) Interhspital Patient Transfer Wrkshp

More information

Service Management - Framework 2013

Service Management - Framework 2013 Service - Framewrk 2013 Getting Started Right with Service System Netwrk Firewall Sftware Service App With the right framewrk, enterprises f almst any size small t large can implement effective functinal

More information

POSITION DESCRIPTION. Classification Higher Education Worker, Level 7. Responsible to. I.T Manager. The Position

POSITION DESCRIPTION. Classification Higher Education Worker, Level 7. Responsible to. I.T Manager. The Position Psitin Title I.T Prject Officer Classificatin Higher Educatin Wrker, Level 7 Respnsible t The Psitin I.T Manager The psitin assists with the cmpletin f varius IT prjects intended t enable the nging administratin

More information

Virtual Meetings and Virtual Teams Using Technology to Work Smarter

Virtual Meetings and Virtual Teams Using Technology to Work Smarter http://www.psu.edu/president/pia/innvatin/ INNOVATION INSIGHT SERIES NUMBER 9 Virtual Meetings and Virtual Teams Using Technlgy t Wrk Smarter Yu need t have a meeting. Sme f the peple yu d like t include

More information

CTF-ENDORSED NF CLINICS: PRINCIPLES OF OPERATION

CTF-ENDORSED NF CLINICS: PRINCIPLES OF OPERATION Pilt Guidelines 2006 CTF-ENDORSED NF CLINICS: PRINCIPLES OF OPERATION Backgrund Children s Tumr Fundatin supprts research directed tward finding treatments fr neurfibrmatsis (NF) as well as effrts fcused

More information

ITIL V3 Planning, Protection and Optimization (PPO) Certification Program - 5 Days

ITIL V3 Planning, Protection and Optimization (PPO) Certification Program - 5 Days ITIL V3 Planning, Prtectin and Optimizatin (PPO) Certificatin Prgram - 5 Days Prgram Overview The ITIL Intermediate Qualificatin: Planning, Prtectin and Optimizatin (PPO) Certificate is a free-standing

More information

FY 2014 Senior Level (SL) and Scientific or Professional (ST) Performance Appraisal System Opening Guidance

FY 2014 Senior Level (SL) and Scientific or Professional (ST) Performance Appraisal System Opening Guidance Office f Executive Resurces Office f the Chief Human Capital Officer U.S. Department f Energy FY 2014 Senir Level (SL) and Scientific r Prfessinal (ST) Perfrmance Appraisal System Opening Guidance Table

More information

The Importance of Delegation

The Importance of Delegation The Imprtance f Delegatin One f the mst imprtant lessns a student leader can learn is that the wrd leader des nt mean yu d everything. Cmmunicating yur visin t thers and empwering ther club fficers and

More information

Business Continuity Management Systems Foundation Training Course

Business Continuity Management Systems Foundation Training Course Certificatin criteria fr Business Cntinuity Management Systems Fundatin Training Curse CONTENTS 1. INTRODUCTION 2. LEARNING OBJECTIVES 3. ENABLING OBJECTIVES KNOWLEDGE & SKILLS 4. TRAINING METHODS 5. COURSE

More information

Cornwall Partners in Care

Cornwall Partners in Care Crnwall Partners in Care Mving Frward Versin 2.0 8 th January 2014 By Richard Mnk Crnwall Partners in Care August 2013 Page 1 f 6 CPIC mving frward This dcument has been created t help prvide a little

More information

Lean Continuous Process Improvement Training Strategy and Capacity Building Efforts at EPA

Lean Continuous Process Improvement Training Strategy and Capacity Building Efforts at EPA Lean Cntinuus Prcess Imprvement Training Strategy and Capacity Building Effrts at EPA July 1, 2015 Prepared by: United States Envirnmental Prtectin Agency Office f Plicy, Office f Strategic Envirnmental

More information

CCHIIM ICD-10 Continuing Education Requirements for AHIMA Certified Professionals (& Frequently Asked Questions for Recertification)

CCHIIM ICD-10 Continuing Education Requirements for AHIMA Certified Professionals (& Frequently Asked Questions for Recertification) CCHIIM ICD-10 Cntinuing Educatin Requirements fr AHIMA Certified Prfessinals (& Frequently Asked Questins fr Recertificatin) The transitin t ICD-10-CM and ICD-10-PCS is anticipated t imprve the capture

More information

Google Adwords Pay Per Click Checklist

Google Adwords Pay Per Click Checklist Ggle Adwrds Pay Per Click Checklist This checklist summarizes all the different things that need t be setup t prperly ptimize Ggle Adwrds t get the best results. This includes items that are required fr

More information

Maryland General Service (MGS) Area 29 Treatment Facilities Committee (TFC) TFC Instructions

Maryland General Service (MGS) Area 29 Treatment Facilities Committee (TFC) TFC Instructions Maryland General Service (MGS) Area 29 Treatment Facilities Cmmittee (TFC) TFC Instructins Lve And Service Facility Presentatin t Patients We are frm Alchlics Annymus (AA), fr AA, and ur service is fr

More information

ITIL Release Control & Validation (RCV) Certification Program - 5 Days

ITIL Release Control & Validation (RCV) Certification Program - 5 Days ITIL Release Cntrl & Validatin (RCV) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management

More information

Draft for consultation

Draft for consultation Draft fr cnsultatin Draft Cde f Practice n discipline and grievance May 2008 Further infrmatin is available frm www.acas.rg.uk CONSULTATION ON REVISED ACAS CODE OF PRACTICE ON DISCIPLINE AND GRIEVANCE

More information

St Andrews Christian College BOARD CONFLICT OF INTEREST POLICY

St Andrews Christian College BOARD CONFLICT OF INTEREST POLICY St Andrews Christian Cllege BOARD CONFLICT OF INTEREST POLICY April 2011 St Andrews Christian Cllege 2 Bard Cnflict f Interest Plicy Plicy Dcument Infrmatin Plicy Name Bard Cnflict f Interest Plicy Authr/Supervisr

More information

Basics of Supply Chain Management

Basics of Supply Chain Management The Champlain Valley APICS Chapter is a premier prfessinal assciatin fr supply chain and peratins management and wrking tgether with the APICS rganizatin the leading prvider f research, educatin and certificatin

More information

Business Intelligence and DataWarehouse workshop

Business Intelligence and DataWarehouse workshop Business Intelligence and DataWarehuse wrkshp Benefits: Enables the Final year BE student/ Junir IT prfessinals t get a perfect blend f thery and practice n Business Intelligence and Data warehuse s as

More information

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps:

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps: MAKING YOUR MARK 6.1 Gd Practice This sectin presents an example f gd practice fr firms executing plans t enter the resurces sectr supply chain fr the first time, r fr thse firms already in the supply

More information

Helpdesk Support Tickets & Knowledgebase

Helpdesk Support Tickets & Knowledgebase Helpdesk Supprt Tickets & Knwledgebase User Guide Versin 1.0 Website: http://www.mag-extensin.cm Supprt: http://www.mag-extensin.cm/supprt Please read this user guide carefully, it will help yu eliminate

More information

2013 Small and Medium Businesses Mobile Solutions Study

2013 Small and Medium Businesses Mobile Solutions Study 2013 Small and Medium Businesses Mbile Slutins Study April, 2013 Sanjeev Aggarwal Laurie McCabe 4/15/2013 Cpyright SMB Grup 1 Why is Mbility Slutins Imprtant? In the next 3-4 years the mbile internet traffic

More information

Revised October 27, 2011 Page 1 of 6

Revised October 27, 2011 Page 1 of 6 Keystne STARS Accreditatin Applicatin Philsphy The Keystne STARS prgram is Pennsylvania s QRIS which began in 2002. There are fur quality levels frm STAR 1 t STAR 4, each level building n the prir levels;

More information

Duration of job. Context and environment: (e.g. dept description, region description, organogram)

Duration of job. Context and environment: (e.g. dept description, region description, organogram) Rle Prfile Jb Descriptin Jb Title Ref n: Prgramme Manager, Services fr Internatinal Educatin Marketing Directrate r Regin East Asia Department/Cuntry Indnesia Lcatin f pst Jakarta Pay Band G Reprts t Senir

More information

Planning a Successful State LEADS Program

Planning a Successful State LEADS Program Planning a Successful State LEADS Prgram A Suggested Timeline fr State Federatins Spring State Cnventins Annunce the current year s LEADS candidate at the state Cnventin. Use the pprtunity t build enthusiasm

More information

PROMOTING THE USE OF VIDEO CONFERENCING. How to get the absolute best from Video Conferencing by encouraging and increasing usage.

PROMOTING THE USE OF VIDEO CONFERENCING. How to get the absolute best from Video Conferencing by encouraging and increasing usage. PROMOTING THE USE OF VIDEO CONFERENCING Hw t get the abslute best frm Vide Cnferencing by encuraging and increasing usage. A LITTLE BIT OF ENCOURAGEMENT GOES A LONG WAY Having invested in Vide Cnferencing

More information

INVESTOR PREFERENCES IN SELECTING A FINANCIAL ADVISOR. December 1, 2014

INVESTOR PREFERENCES IN SELECTING A FINANCIAL ADVISOR. December 1, 2014 INVESTOR PREFERENCES IN SELECTING A FINANCIAL ADVISOR December 1, 2014 1 Table f Cntents Page Objectives & Methdlgy. 3 Executive Summary 4 Detailed Findings... 6 Questinnaire. 14 2 Objectives & Methdlgy

More information

GUIDELINE INFORMATION MANAGEMENT (IM) PROGRAM PLAN

GUIDELINE INFORMATION MANAGEMENT (IM) PROGRAM PLAN Gvernment f Newfundland and Labradr Office f the Chief Infrmatin Officer Infrmatin Management Branch GUIDELINE INFORMATION MANAGEMENT (IM) PROGRAM PLAN Guideline (Definitin): OCIO Guidelines derive frm

More information

Typical Interview Questions and Answers

Typical Interview Questions and Answers Typical Interview Questins and Answers Why d yu want t wrk fr this cmpany? Why are yu interested in this jb? The interviewer is trying t determine what yu knw and like abut the cmpany, whether yu will

More information

Reporting to: Head of Centre Operations (South)

Reporting to: Head of Centre Operations (South) Jb Descriptin Pst: General Manager Centre: Lndn Grade: 11a Reprting t: Head f Centre Operatins (Suth) Main functin f the pst: T lead a multi functinal team t ensure the effective peratinal management f

More information

Patient Participation Report

Patient Participation Report Patient Participatin Reprt In 2011, Westngrve Partnership decided t establish a PPG (Patient Participatin Grup) that wuld allw us t engage with ur patients, receive feedback frm them and ensure that they

More information

Oakland Unified School District Impact Assessment Performance Management in Action

Oakland Unified School District Impact Assessment Performance Management in Action Oakland Unified Schl District Impact Assessment Perfrmance Management in Actin The perfrmance management system that has been built in this district prvides the systems that supprt ur cmmitment t scial

More information

NORTH CAROLINA STEM TEACHER EDUCATION PROGRAM (NC STEP) PROGRAM OF STUDY

NORTH CAROLINA STEM TEACHER EDUCATION PROGRAM (NC STEP) PROGRAM OF STUDY NORTH CAROLINA STEM TEACHER EDUCATION PROGRAM (NC STEP) PROGRAM OF STUDY NC STEP is an innvative alternative licensure teacher certificatin prgram administered by Nrth Carlina New Schls and apprved by

More information

STUDENTS Policv 2750. Student Welfare. Wellness

STUDENTS Policv 2750. Student Welfare. Wellness STUDENTS Plicv 2750 Student Welfare Wellness The District prmtes healthy schls, by supprting wellness, gd nutritin, and regular physical activity as part f the ttal learning envirnment. The District supprts

More information

FINANCIAL OPTIONS. 2. For non-insured patients, payment is due on the day of service.

FINANCIAL OPTIONS. 2. For non-insured patients, payment is due on the day of service. FINANCIAL OPTIONS 1. Fr thse patients wh carry dental insurance, all c-payments are due n date f service. We will file yur claim as a service t yu, and will d ur very best t maximize yur benefits. We accept

More information

3/2 MBA Application Instructions

3/2 MBA Application Instructions 3/2 MBA Applicatin Instructins IMPORTANT INFORMATION Deadlines fr admissin are psted t the 3/2 MBA website. Applicatins are encuraged t be submitted by Nvember 1 f the Junir year. Please nte that all required

More information

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days ITIL Service Offerings & Agreement (SOA) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management

More information