The Recruitment Process for field missions: a snapshot. Field Personnel Division Department of Field Support United Nations

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1 The Recruitment Prcess fr field missins: a snapsht Field Persnnel Divisin Department f Field Supprt United Natins 1

2 Applicatin prcess Searching fr jb penings Understand the psitin and lcatin Creating a prfile and preparing an applicatin Submitting a jb applicatin Evaluatin f the applicatin Assessment exercise Cmpetency-based interview Selectin r rstering ntificatin Backgrund checks 2

3 Befre yu start Understand the psitin and lcatin Imprves yur ability t psitin yurself t meet the needs f the hiring ffice Saves time and reduces frustratin that results frm applying fr jbs nt suited t yur strengths, aspiratins and persnal circumstances 3

4 Persnal Histry Prfile (PHP) Persnal Infrmatin Educatin and publicatins Emplyment histry Languages: read, write, speak, understand References Cver letter Pre-screening questins 4

5 Educatin Click n magnifying glass icn t lk up n UNESCO list Select advanced search Type keywrd, e.g. Texas Search resulting list fr the university name If university name is nt n list, select ther ptin and type name f university 5

6 Persnal Histry Prfile (PHP) (Emplyment histry) Descriptin f Duties Duties: What yu did in yur jb Describe yur respnsibilities with careful attentin t the vacancy fr which yu are applying Use Current jb: present tense Past jb(s): past tense Summary f Achievements Achievements: Hw well yu did in yur jb Prvide specific examples where yu made an impact/cntributin in the psitins fr yur Educatin and Publicatins 6

7 Cver Letter Describe hw yur experience, qualificatins and cmpetencies match the specific psitin Yu can distinguish yurself frm ther candidates by highlighting what makes yu a gd match fr the psitin Structure Open with a statement f interest Summarize yur qualificatins, experience and cmpetencies relating t the specific psitins Clse with a brief recapitulatin 7

8 Additinal Tips The UN will first get t knw yu thrugh yur applicatin/php Be truthful, accurate and specific Make yur wrds cunt Write/edit in wrd prcessr Prfread Print applicatin/php n screen r paper t check Save yur applicatins 8

9 Hw are candidates assessed? Fr Generic Jb Openings 1. Screen fr eligibility against the minimum criteria 2. Eligible applicants invited t written nline assessment usually a cmbinatin f multiple chice and essay questins 3. Applicants wh pass the written assessment will be invited t a cmpetency based interview cmpsed f current staff members wh are serving at that level r abve 4. May be assessed in multiple fficial and/r wrking UN languages as per the Jb Descriptin 9

10 Cmpetency-based interviews Past, demnstrated behaviur is the best indicatr f future perfrmance 10

11 Values and Cmpetencies Values: Shared principles and beliefs that underpin the Organizatin s wrk and guide actins and behavirs f staff Cmpetencies: Skills, attributes and behavirs directly related t successful jb perfrmance 11

12 Values and Cmpetencies Cre Values Integrity Prfessinalism Respect fr Diversity Cre Cmpetencies Cmmunicatin Teamwrk Planning and Organizing Accuntability Creativity Client Orientatin Cmmitment t Cntinuus Learning Technlgical Awareness Visin Managerial Cmpetencies Leadership Empwering Others Managing Perfrmance Building Trust Judgement and Decisin- making 12

13 Cntext: Actins: Results: CARL Principle Yu will be expected t give an verview f the situatin: what the situatin was abut, when it was, hw yu first gt invlved, what were the key events and the time frame Yu will be expected t cver significant events, specific instances, that were clearly attributable t yu rather than the team. What was the utcme, impact r results f yur actins: Yu may be asked questins such as: Hw did it turn ut? What was the final result? Learning: What learning did yu take away frm this experience? 13

14 Preparing and Practicing Be flexible and nn-demanding with timing Prepare fr the interview: learn as much as yu can abut the rganizatin (mandate, publicatins, rganigrame, strategic directins, news, etc.) understand the psitin and lk at the cmpetencies in the jb pening review yur applicatin/php and select real examples matching yur accmplishments t the cmpetencies (i.e. hw did yu wrk in a team, slve cnflict, mbilize resurces, etc.) Practice, practice, practice befrehand (refer t yur applicatin and the requirements f the jb pening) If a: face-t face, knw what yu are ging t wear and err n the side f cnservatism telephne (r Skype/VTC) make sure yu are in a private lcatin and equipment is wrking 14

15 During the interview: D Make a gd first and last impressin Dress apprpriately Maintain eye cntact with the persn wh asked the questin, if culturally apprpriate Even n the telephne, smile Listen carefully t the cmplete questin Keep t the pint. Be as specific as pssible Prvide cncrete examples that shw yu were able t handle a situatin and/r learned frm it Ask fr clarificatin if a questin is nt clear 15

16 During the interview: Dn t Answer in the hypthetical. Talk abut we, rather talk in the I Talk abut theries and values. ( waffling n ) Make blanket generalizatins r statements abut the future Interrupt the panel Ask questins abut benefits and entitlements 16

17 Nw, let s practice! 17

18 Teamwrk Describe t us a successful teamwrk wrk experience What was the situatin? Which was yur rle? What made the team successful? Hw did yu handle the disagreements within the team? What were the results? What did yu learn frm the experience? If yu had t d it again what wuld yu d differently? 18

19 Planning and Organizing Tell us abut a time where yu had a number f demands being made n yu at the same time? Hw did yu handle it? What was the situatin? Which was yur rle? Hw did yu plan and rganize the different actins t carry ut? What were the results? What did yu learn frm the experience? If yu had t d it again what wuld yu d differently? 19

20 Creativity Describe t us a situatin when yu had t be creative What was the nature f the situatin? Which was yur rle? What were the different actins t carry ut? What were the results? What did yu learn frm the experience? If yu had t d it again what wuld yu d differently? 20

21 Integrity Describe t us a situatin where yu felt pressured t act in a way that wuld cmprmise yur values r thse f the rganizatin What was the nature f the situatin? What were the implicatins f yur actins? Hw did yu respnd t the pressure? What was the results? What did yu learn frm the experience? If yu had t d it again what wuld yu d differently? 21

22 22

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