PROGRAM AND PROJECT MANAGEMENT GROUP (PPMG)

Transcription

1 In tday's highly cmpetitive, fast-paced business envirnment where prductivity and Return On Investment are critical, prject management has becme an integral part f Injazat s slutins t its custmer. The gal f the Prgram and Prject Management (PPMG) is t enable the client t realize their strategic visin, explit business pprtunities and surmunt their business prblems thrugh wrld-class delivery f prgrams and prjects. Whereas ther service prviders ffer "stvepipe" fferings, Injazat can prvide a cmplete Prject and Prgram Management slutin t ur clients. Injazat is keen nt t deliver prject deliverables alne, but t als partner with the clients t realize their business bjectives and benefits, which are effectively articulated and delivered. Injazat PPM Services g beynd client s triple cnstraint cncepts by adding quality advice, stakehlder management, risk management and timely issue reslutin. Cmmunicatin is taken very seriusly and is ne f the reasns why ur clients chse Injazat expertise t guarantee a prfessinal and successful prgram. Injazat has develped and retained a vast pl f PMP (Prject Management Prfessinal) certified prject management prfessinals. Arund 80% f ur Prject Managers are certified PMPs. Injazat PPMG is a Prject Management Institute Registered Educatinal Prvider. Our Prject Managers bring a huge

2 experience in the internatinal and Middle East regin and als cllabrate effectively t imbibe best practices and lessns learned frm the wrldwide EDS Prgramme and Prject Management cmmunity. Injazat PPMG has develped an industry-differentiating suite f prject and Prgram management (PPM) methdlgies and cnsulting capabilities. Injazat leverages the Quality Management System f EDS which is the prduct f 40 years f EDS experience wrldwide. The Quality Management System is assessed at CMMI Level 5 and IS0 9001:2000. Our Quality Management System is used by mre than 130 EDS rganizatins wrldwide which are n tp f ur Best Practices and Lessns Learned repsitry which has mre than 120,000 assets. We use ur Prject Definitin t ensure that we espuse right sized prject management based n the size, risk and cmplexity, team size and budget f the prject. Our mature PPM practices are autmated with apprpriate enabling tls designed t empwer prjects t deliver n-time delivery f prject scpe within the budget. Injazat understands why prjects and prgrammes succeed r fail and has internalized industry standards with lessns learned in the frm f prject and Prgram management methdlgies, specialized prjects, and Prgram management resurces. Injazat has implemented cuntless infrmatin technlgy (IT) prjects and prgrammes and brings experience gained frm a mature prject management envirnment. Our Services include: Prject Management Prgram Management Prtfli Management PMO Services Cnsulting and Operating Prject Management Prcess and Tls Integratin

3 Our Quality Management System enables Injazat t prvide cnsistent and reliable prject management capabilities t all clients. It ffers practical methds, prvides prven techniques, and suggests wrk prducts t supprt prject managers in decisin making t successfully cmplete a prject f any size r cmplexity. This methdlgy, based n industry standards, has evlved by incrprating years f experience and imprvements, prviding A cmmn system f prcesses, prcedures and ther related assets, used t manage quality Reinfrcement f cnsistent, repeatable prcesses and therefre allws cntinuus imprvement The means t assess changes and their impact n cst, quality, schedule, and resurces A structured envirnment necessary t realize the benefits f imprved methds and tls Prvides the framewrk fr cmpliance t industry standards such as ISO 9001 (2000) and CMMI-SE/SW Levels 2-5 Integrates ther crprate related assets such as Business Value Framewrk, Glbal Learning & Develpment, and Crprate plicies Additinally, ur direct client experience has evlved int the develpment f a Prgram and enterprise prject management methdlgy called Glbal Prgram Management Architecture (GPMA ), which we have leveraged frm EDS. This methdlgy cmprises the framewrk, prcesses, and U.S.- patented tlkits fr enterprise Prgram ffice (EPO) structures and Prgram ffice structures. The GPMA prvides a cmmn apprach and language fr Prgram management f multiple prjects. GPMA blends the rigrs f prject management with a strng fcus n custmer interface, gvernance, and interdependencies between cnstituent prjects and ther prgrams, enabling the delivery f client value n time and within budget. Injazat prvides a full suite f PPM Cnsulting Services designed t aide clients in delivery f current prjects, ptimize PPM prcesses, and prmte PPM rganizatinal best practices. Injazat can als assist with PPM tl selectin and deplyment t ensure that tls implemented cmpliment existing PPM practices. Whereas ther service prviders ffer "stve-pipe" fferings, Injazat can prvide a cmplete Prject and Prgram Management slutin t ur clients.

4 PROJECT/PROGRAM MANAGEMENT OFFICE Fr Years, IT departments have struggled t deliver prjects n time and within budget. Hwever, with mdern-day emphasis being n getting increased returns n their prject investment, IT has t rein in prjects mre clsely than ever. The challenge has led many cmpanies t turn t Prject/Prgram Management Offices (PMOs) as a way t bst IT efficiency, cut csts, and imprve n prject delivery in terms f time and budget. One f the mst significant develpments in recent years has been the frmalizatin f the implementatin f the Prject Management Office (PMO) and its increased imprtance t the rganizatin. While there are many different titles used fr a PMO, it is the rganizatinal entity with full-time persnnel t prvide a fcal pint fr the discipline f prject management. A fully develped PMO has the facility t prvide services and rganizatinal fcus in cre and supprting areas f prject management. The prject management ffice is the essential business integratr f the peple, prcesses, and tls that manage r influence prject perfrmance. Anther spelt ut need is the handshake between Prject Management and Service Management. PMO has prven t be an effective enabler t ensure that the Turnver t Prductin prcesses are duly cmpleted and the prject is handed ver t the Service Management fr n-ging supprt. In additin, EDS can perfrm Prject Management Office (PMO) Services in parallel t PPM Cnsulting Services. PMO Services advises clients n hw t ensure adequate prject, Prgram and enterprise versight via a PMO. The PMO enables clients t achieve perfrmance bjectives, manage grwth, and increase revenues thrugh the effective use f rganizatinal resurces. Increased business perfrmance due t the implementatin f PMOs traditinally enables clients t reduce annual infrmatin technlgy prject spend by: Aligning and identifying prjects t custmer s IT and business strategy. Delivery Assurance and versight f prjects identified. Identificatin f critical success factrs, issues, and risks Delivering prjects n time, within budget and with the desired result Prviding senir leadership with cncise and accurate reprting Optimizing resurces

5 Injazat PMO Apprach

6 Intrductin t Injazat Prject Management QMS Injazat prject managers use the Quality Management System (QMS) Methd Supprt framewrk t define prject definitin (OCE, SLC3, PM2, Estimating, etc prcess (PDP). This prcess defines the wrk management lifecycle (LCM) fr the prject. The PDP defines the Prcess Library Prcess Library GAD QMS cmmn prcesses and all their related activities. Fr each activity the PDP specifies the respnsibilities, inputs, Best Practice utputs, the standards t be fllwed, Repsitry (BPR) and the relevant prcess criteria that must be cmplied with. The cmmn prcesses in the PDP include Plan Prject Wrk, Execute Prject Plan and Manage Prject Suppliers. Prcess Library Functin and Prcess Library Functinal Supprt e.g. Change Management Cmpnent Reuse Repsitry Metrics Reference Library In additin and in rder t help the prject managers in managing the varius aspects f prject, Injazat used a web-based enterprise prject management tl (EPM) t track and reprt n prject schedule and resurce utilizatin. Prject team members use EPM t reprt task updates n daily r weekly basis t the prject manager wh in turn verifies the tasks update and has the privilege t accept r reject the update. Prject Gvernance Prject Gvernance will be implemented t prvide clarity arund the rganizatin and structure f the prject during the prject lifecycle. Prject gvernance will fcus n: Organizatin the rganizatin structures and crdinating mechanisms that will be established with the prject fr the management f change Management the rles and respnsibilities established t manage business change and the scpe f the pwer and authrity which they exercise Plicies & Prcedure the framewrk and bundaries established fr making decisins.

7 Prject Management Methdlgy The QMS system cntains the Wrk Management Life Cycle Mdule (WMLC) which cmprises prcess definitins fr prject management. It prvides a tailring tl t select the set f activities that match the wrk t be perfrmed fr a specific prject. The WMLC Mdule cntains three cmmn prcesses that are used in prject lifecycle: Plan Prject Wrk, Execute Prject Plan and Manage Suppliers. Plan Prject Wrk The Plan Prject Wrk cmmn Prcess is used t establish the prject envirnment and t develp and maintain an apprpriate wrk plan that will be used as the basis fr assigning, mnitring and cntrlling all f the wrk required t deliver the slutin t the client's requirements. This prcess will als be used when re-planning is required.

8 Execute Prject Plan The Execute Prject Plan cmmn prcess is used t implement the apprved prject plan t manage all wrk necessary t deliver the slutin t the client's requirements. This prcess directs cntinuus cycles f evaluating prgress and ther prject factrs, taking necessary crrective actins, and ensuring that the prject meets its bjectives. Manage Suppliers The Manage Suppliers cmmn prcess is used t select and manage the perfrmance f enterprise grups utside f ur rganizatin r external rganizatins that prvide prject wrk prducts and services. This cmmn prcess is tailred ut if n suppliers wrk is needed. The QMS methdlgy includes the fllwing eight prject management functins: 1. Scpe Management

9 2. Quality Management 3. Resurce Management 4. Schedule Management 5. Risk Management 6. Cmmunicatin Management 7. Cntract Management and 8. Financial Management QMS has been designed with a fcus n usability, scalability, and cnsideratin f industry standards. Apprpriate wrk elements (prcess steps r actins) and wrk prducts (prcess inputs and utputs) cntain cnditinal questins t enable individual prjects t be cnsistently custmized. QMS als enables prject teams t cmply with industry standards such as the Sftware Engineering Institute s (SEI) Capability Maturity Mdel Integrated (CMMI). QMS is Injazat s repeatable prject management apprach that enables prject teams t cnsistently and effectively engineer and cntrl prjects s that they meet client s requirements. The fllwing advantages can be realized by applying the prject management techniques and practices included in QMS: Teamwrk between the client and Injazat in managing scpe is prmted, thereby enabling infrmed decisins abut the prject s bjectives. Up-frnt planning is prmted and requirements are defined early in the prject. Cmmunicatin between the prject team and the client regarding status, issues, and decisins is imprved. Respnsiveness t changing business needs is imprved. A prven, defined prject management prcess is used t increase the prduct s quality. Efficient, effective resurce management is enabled. Befre the prject begins, awareness f the effrt, time, and mney required is increased. Risk management is used t imprve the stability f the prject s prgress

10 Injazat Prgram Management Framewrk Increasing cmplexity is a recgnized trend in almst every industry. In tday s glbal envirnment, innvative new business practices, and the infrmatin technlgy needed t supprt thse practices, ften transcends traditinal functinal and technical bundaries. With prgram interdependencies spanning as many functinal grups as gegraphies, it cannt be assumed that management f the prject pieces will translate int management f the Prgram whle. EDS' prgram management methdlgy, Glbal Prgram Management Architecture (GPMA), instills a cmmn apprach and language fr prgram management acrss Injazat. GPMA is a methdlgy fr Prgram management that applies t bth the Prgram and enterprise level and is designed t wrk with any prject methdlgy. It is aligned with the EDS standard Prject Management Methdlgy Versin 2, PM 2, and the PMBOK. GPMA cmprises tw key inities Guvernance and Disciplines. Guvernance Prgram Management Supprting Infrastructure