2008 BA Insurance Systems Pty Ltd

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1 2008 BA Insurance Systems Pty Ltd

2 BAIS have been delivering insurance systems since Over the last 15 years, technlgy has mved at breakneck speed. BAIS has flurished in this here tday, gne tmrrw sftware marketplace. In fact, BAIS have nw develped and deplyed applicatin technlgy that mst are still cntemplating as a pssible future. This psitin f strength has nly been achieved thrugh a cnstant prcess f re-investment in ur applicatins. Fr BAIS custmers, this represents a sund investment in applicatin excellence and als an nging cmmitment t prviding ur custmers with latest technlgical advancements. BAIS prduce tw cre prducts: Fully integrated insurance prcessing system fr: Insurance Cmpanies Brkers Underwriting Agencies Claim Management Brwser based. Available any where, any time. Intuitive, flexible and scalable. Cnnects yur business with yur custmers and yur suppliers: Prvides a standard interface fr public-grade web applicatins. Prvides a direct client-t-business engine that ensures data integrity. Prvides a cntent management framewrk that helps t ensure that yur custmers make infrmed decisins. Prvides fr crss-marketing pprtunities n the web. Cmbined, these prducts prvide a very pwerful, reliable and cmprehensive slutin fr any insurance related business. The multi-lingual capability at the fundatin f each applicatin ensures that all BAIS prducts can be deplyed any where in the wrld. BAIS Custmer Resurce Centre 2

3 Custmer Resurce Centre ASP Services In 1997, BAIS deplyed its first bureau custmer. Since then, this segment f the BAIS business has grwn t ver a hundred sites. Nwadays, the bureau is referred t as an Applicatin Service Prvider (ASP); and with the advent f the ibais technlgy, we nw deliver a true brwser-base ASP peratin, 24 hurs a day, seven days a week. This eliminates the requirement fr ur custmers t purchase and maintain in-huse systems. This als eliminates the requirement fr back-up and disaster recvery prcedures. In sme instances, this remves the high staffing csts assciated with systems management. BAIS are respnsible fr ensuring that regular husekeeping is perfrmed in all ASP accunts, ensuring data integrity and significantly imprving system availability. The ASP peratin is maintained and serviced by BAIS staff, ensuring quality f service and security. Security is f utmst imprtance in any ASP peratin. BAIS has implemented a number f industry standard security measures t ensure that every client s data is secure and nt pen t unauthrised interrgatin. The BAIS ASP service prvides a lw cst, rbust and high perfrmance slutin t yur insurance-based applicatin requirements, whether yur business has ne r thusands f users. ASP services infrastructure can be tailred t meet individual client s needs. Discuss with us tday as t hw yur insurance applicatin can be managed mre efficiently using BAIS ASP services. Webinar Training Prgrammes BAIS have recently intrduced webinar training prgrammes that prvide ur clients access t many n-line training prgrammes7 Regular training sessins cver a wide range f tpics and range frm beginner t expert level. The webinars will help yur staff get the mst ut f yur ibais r ibais intercnnect applicatin. Webinars are inexpensive t attend and staff nly need dedicate a small amunt f time fr each sessin, reducing the impact n yur ffice and significantly reduce the verall cst f staff training. Expert BAIS staff cnduct each sessin t ensure that cntent is f the highest quality. Discuss yu training requirements with an ibais representative and yu may discver that all f yur requirements can be satisfied by ur Webinar prgrammes. BAIS Custmer Resurce Centre 3

4 In-huse Training Services BAIS can prvide certified training resurces fr in-huse training sessins if required. Our training persnnel have expertise in all facets f the ibais and ibais intercnnect prducts. BAIS have a multi-media equipped, training facility in ur Sydney ffice that will accmmdate up t fifty peple. This prvides a great venue fr thse training sessins where yu want yur staff t avid the nrmal day-t-day ffice distractins. Cmbined with ur webinar prgrammes, BAIS prvide a cmplete ffering fr all yur applicatin training requirements Our training rates are extremely attractive, s if training yur staff is a cnstant surce f frustratin and high expense, then maybe BAIS can help. Pririty supprt Services BAIS pririty supprt service ensures that subscribing clients receive the highest pririty n all supprt issues and enhancement requests. A pririty supprt agreement prvides the fllwing services: Unlimited phne supprt. Pririty issue reslutin Free access t all ur Webinar training prgrams. Database administratin and maintenance. Dedicated prject management Service Level Agreement Perfrmance Reviews Cmmitted respnse times Fixed develpment rates Pririty supprt reduces the requirement fr yur rganisatin t maintain specialist staff t service yur end-users applicatin needs. BAIS Custmer Resurce Centre 4

5 Dcument Cntrl Service One f the mst challenging aspects f any insurance applicatin is ensuring the quality and crrectness f insurance dcuments furnished t yur custmers. Changes in cmpany banners, lgs, phne numbers, cntacts and address infrmatin can create a significant amunt f incnsistencies in yur dcument prductin. Als, changes in frmat requirements and the additin f new prducts can create a real dilemma fr nn-specialist persnnel, ultimately affecting the quality f dcumentatin prvided t yur custmers. BAIS have a specialist team f dcument writers that ensure that all dcumentatin prduced by ibais r ibais intercnnect applicatins reflect the quality standard f ur custmers. With many years f expertise in dcument prductin and management, ur team can prvide quality results in a fractin f the time that nn-specialist persnnel can. If keeping yur dcuments up with the changes in yur business is trublesme fr yur team, r yu are lking fr a mre cst effective way f managing yur dcument changes, then maybe yu shuld talk t BAIS abut ur dcument cntrl service ibais Develpment Services All ibais develpment is perfrmed by BAIS staff in Australia. Cmbined, BAIS staff has well ver ne hundred years system design, develpment and implementatin expertise in the insurance industry. With the advantage that lng-serving, lyal and cmmitted staff prvides, BAIS can prduce custm applicatins fr ur custmers in a cst effective and timely manner. Our extensive knwledge f the insurance industry allws BAIS t supply a technical slutin fr any applicatin-based business need that may arise. This als allws BAIS staff t cmmunicate with yu and yur staff withut all the jargn nrmally assciated with applicatin design. BAIS have invested heavily in a fundatin fr all develpment that ensures timely and cst effective turn arund fr all develpment tasks. This fundatin (develped and marketed by the BAIS grup) is being used by ver 60 develpment cmpanies wrldwide and is a key cmpnent f many successful applicatin implementatins. Fr ur custmers it means that we can respnd quickly and cst effectively t any applicatin develpment request. BAIS Custmer Resurce Centre 5

6 ibais Intercnnect Develpment Services Recently BAIS have released the ibais Intercnnect prduct range. This prvides BAIS the ability t develp high quality web-based applicatins that allw ur custmers t participate in e-cmmerce. The main advantage with ibais Intercnnect is that it cmmunicates directly t the ibais database schema. The result is that yur e-cmmerce applicatins utilise the same infrmatin and the same business lgic as yur in-huse ibais slutin. This significantly reduces the cst f develpment, imprves delivery times and ensures cnsistency within yur business data. This mdel ensures yur e-cmmerce data des nt crrupt yur business data integrity as the rule sets and business lgic are identical. This significantly reduces quality assurance prcesses and helps t ensure the success f yur e-cmmerce prject. Apart frm specific rating mdules, there is a significant re-use f cmpnents in any ibais intercnnect slutin. This ensures that each new e-cmmerce applicatin delivered is rbust, reliable and ready fr yur custmers. As ibais intercnnect is layered n the ibais database schema, there is significant ptential fr crss marketing activities. With ibais Intercnnect cntent management service, yur staff can ensure that yur custmers are always receiving up-t-date prduct and marketing infrmatin every time they visit yur e-cmmerce site. Built n a framewrk that supprts multiple languages, yur ibais intercnnect e-cmmerce applicatin can be custmized t be deliver any language, which may help yu expand yur market presence. BAIS prvide develpment resurces fr every stage f yur e-cmmerce develpment prject. BAIS speciality is insurance and this helps t ensure that every e-cmmerce prject undertaken is a success. If yu re cnsidering an e-cmmerce slutin fr yur custmers, talk t BAIS. We can ensure that yur e-cmmerce prject is successful and eches the standards f yur rganisatin. BAIS Custmer Resurce Centre 6

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