2. Compile the organisations training plan, through liaison with HR Business Partners and service managers.

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1 Role: Learning Partner Salary: 26,868 to 32,839 Responsible To: Location: HR & OD Manager Liverpool Purpose of the Role To support the growth and development of the business by delivering or sourcing quality learning opportunities for employees and promoting a learning culture within the organisation. Specific Responsibilities & Accountabilities 1. To be the central source of first line learning and development advice to employees, line managers and external customers. 2. Compile the organisations training plan, through liaison with HR Business Partners and service managers. 3. Be able to provide or source a full range of learning opportunities to enable the business to meet its objectives. 4. Ensure all policies are applied consistently and procedures and processes are up to date and adhered to. 5. Source training providers in line with procurement guidelines, agree training content and learning outcomes and measure the impact of the learning. 6. Design, deliver and evaluate training programmes for employees through a range of mediums including face to face training and e-learning. 7. To organise and / or facilitate staff conferences and team away days. 8. Ensure all certificates, qualifications and licences held by employees are renewed at the appropriate time. 9. Oversee the updating of employee records, issuing of certificates and ensure training facilities are set up for providers. 10. Measure the impact of all learning within the business and provide reports and data to show the return on investment to the business.

2 11. Encourage a learning culture within the organisation and promote and communicate opportunities to employees. 12. n conjunction with People Services colleagues coordinate, develop and facilitate employee inductions. 13. Coordinate and administer the Professional Development Scheme for employees. 14. Prepare and analyse HR metrics for regular reporting and make recommendations for business improvement. 15. To ensure that client information data is lawfully gathered, accurate, up to date and only divulged in accordance with the Data Protection Act To ensure a positive profile for the Group through effective business relationships with partners and stakeholders. 17. To deputise for the HR&OD Manager if required. 18. To carry out such other duties and responsibilities as are consistent with the concept of the role. Corporate Responsibilities 1. Have knowledge of LMH s vision and promote the values of the organisation at all times. 2. To maintain a comprehensive knowledge of LMH departments, services, policies and procedures in relation to the role & to be responsible for maintaining effective working relationships with internal services, external agencies and organisations. 3. Comply at all times with all LMH policies and relevant legislation including Data Protection, Equality & Diversity, Health & Safety and financial regulations. 4. To understand the key business priorities and performance indicators throughout LMH. 5. To have an understanding of equality and diversity, to enable the promotion of positive practices in all LMH activities. 6. Risk management is every member of staff s responsibility and everyone has a role in carrying out appropriate Risk Management by adhering to the LMH Risk Framework and contributing to risk identification, assessment and control exercises.

3 7. Support the delivery of value for money services, providing cost-effective, efficient, quality services to meet existing and potential customers needs. Continuous mprovement 1. Contribute to the development of the Service business planning process to ensure the vision and outcomes of LMH are delivered effectively. Signature of post holder: Date: Signature of manager: Date:

4 Role: Responsible To: Location: Learning Partner HR&OD Manager Liverpool Essential Desirable Method of Assessment (see list below) Education and Qualifications Good standard of general education to Level 3 minimum AF//CQ Training qualification or equivalent relevant experience AF/CQ Evidence of recent and ongoing CPD AF//CQ Experience, Skills & Knowledge Experience of providing advice and guidance to managers on a wide range of development issues. AF/ Experience of design and delivery of soft skills and technical training to all levels of employees AF/ Experience in the procurement and quality management of training providers AF/ Preparation and administration of all aspects of learning and development AF/ Excellent written and verbal communication skills with the ability to successfully communicate at multiple levels AF/ Ability to demonstrate a high level of influencing skills Excellent CT skills, proficient in the use of Word and Excel and the ability to adapt quickly to bespoke software AF/ Ability to work to strict deadlines with exceptional organisation and prioritisation skills AF/ AF/ Comfortable working in a changing work environment in a demanding and growing business AF/

5 Competencies Able to anticipate and respond to changing customer needs through consultation and by acquiring feedback. Able to proactively communicate by considering appropriate style for situation, actively listening and building report. Has ability to apply knowledge to practical decision making within own area of work in order to contribute to cost efficiencies business needs Able to consult with colleagues, encourage team cooperation and make positive contributions to team activities. Able to contribute to developing new concepts and approaches within own service area. Key AF Application Form nterview (may include presentation or occupational test where appropriate) CQ Certificate of Qualification R References