Job Description - Fundraising Database Training and Engagement Officer

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Job Description - Fundraising Database Training and Engagement Officer"

Transcription

1 Job Description - Fundraising Database Training and Engagement Officer 1. Main purpose of job The Fundraising Database Training and User Engagement Officer will fulfil the CRM learning needs of the organisation particularly across the Fundraising directorate and will be the main support contact for CRM. The post-holder will co-ordinate and deliver training to all CRM users at all levels throughout the Society, working closely with the Fundraising Database Executive to champion and extend the use of the CRM database across all departments and directorates. 2. Position in Organisation Reports to the Fundraising Database Executive Member of the Fundraising Database Team within the Fundraising Directorate Works with all users of CRM at all levels across multiple directorates 3. Dimensions and limits of authority Responsible for the design, creation, delivery and evaluation of learning opportunities for CRM Responsible for maintaining and developing strong working relationships with colleagues across the organisation in order to understand and fulfil their CRM training requirements Responsible for advancing data knowledge and implementing processes and reporting across the organisation within guidance from the Fundraising Database Executive 4. Duties and Key Responsibilities Strategy Key input into the CRM training and user engagement strategy Database Training To develop a deep understanding of how various teams use CRM and what their needs are in order to adapt training bespoke to each team Develop a suite of engaging and effective learning materials for delivery via faceto-face, online and offline methods Deliver induction training to all users of CRM and adapting where appropriate to suit the users needs

2 Develop and deliver refresher and advanced training to users to ensure continued practise of correct CRM usage Assist the Fundraising Database Executive in developing a strategy to fulfil the organisation s training needs Assist colleagues across the Society in optimising the use of CRM with regard to record-keeping Keep up-to-date with modern training methods and techniques to ensure training is delivered to the maximum effect Ensure that all changes to procedure are updated in training materials User engagement Be the main point of contact for colleagues with regards to the day to day use of the database Develop a strategy to recruit and maintain a CRM Champions programme in various teams to ensure a wide proliferation of best practices Support procedures for regular house-keeping; ensuring data is accurate and complies with the Society s business rules and Data Protection legislation To support users in assessing and developing how best to use the database without creating conflict to existing processes Database Support Assist in devising and implementing best practices for database support procedures Understand the needs of all teams and directorates and advise on proper use of the database To be prepared to stand in for other members of staff to complete day-to-day tasks in the fundraising database team To undertake any other duties or projects commensurate with the nature and grade of this post as required. This job may involve working outside normal office hours and at weekends to carry out database related tasks without affecting service to the users for which time-off in lieu will be given. Additional Responsibilities To adhere to all the Society s service standards, policies and procedures. To comply with the data protection regulations, ensuring that information on clients remains confidential. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

3 To work in a manner that facilitates inclusion, particularly of people with dementia. To implement the Society s health and safety policy and procedures, ensuring that all practices and procedures are undertaken in accordance with a healthy and safe working environment and that all staff and volunteers for whom you may be responsible are aware of their responsibilities in respect of their role, monitoring data and recommending action as required. To administrate and organise own work to ensure that it is accurate and meets quality targets, reasonable deadlines and reporting requirements. To follow the Society s management information guidelines and requirements, including ensuring appropriate monthly measures on service usage levels are collected and submitted on the services database or other systems in accordance with deadlines.

4 Person Specification All of the following requirements are essential, unless marked with a * when they are desirable, and will be assessed from a combination of information provided from the application form and interview process. Education and qualifications Numerate and literate, with a good standard of education up to degree standard Professional training qualifications* Skills and Experience Extensive experience of developing and delivering training programmes using a variety of mediums and techniques Experience of working closely with Database or IT system users to identify and detail processes and tasks Experience of independently identifying issues and inefficiencies, and proposing sound solutions Experience of supporting large, multi-user CRM databases Experience of working in a customer-facing environment Strong ability to interpret complex user requirements as database processes and articulate them in clear jargon free documentation Strong ability to adapt presentational style to suit target audiences of varying skill level Strong Microsoft Office skills; in particular Word, Excel, PowerPoint and Outlook Experience of working in the charity/not for profit sector* Experience of ASI Progress CRM* Personal attributes/qualities Strong negotiating and influencing skills Strong team working and interpersonal skills Excellent written and verbal communication skills Able to work effectively on own initiative and as part of a team, without close supervision Able to work to multiple deadlines and under pressure Strong attention to detail Ambitious, innovative, self-motivated and target driven Demonstrate flexibility in adapting to changing work conditions, including learning new tools and technologies as required

5 Value Based Behaviours Alzheimer s Society has a value-based behavioural framework which brings our values to life in everything we do. The framework is applied across the full employment (and volunteering) life-cycle. This includes individual objectives, appraisals, performance management, reward and recognition and personal and professional development. You will be given a full copy of the framework if appointed, as part of your induction. For this role, the key value based behaviours you will need to evidence in your application and which will be assessed during the recruitment process are: Adapt my communication style to meet the needs of those I m communicating with. Promote partnership and collaboration within and across teams Contribute constructively to changes, embracing these positively Use my initiative to anticipate and overcome problems and obstacles Engender a customer focused culture in my team or area of expertise Work within and contribute to the development of our policies and procedures Take responsibility for my own development by proactively seeking opportunities for learning and development. Actively seek and share knowledge, skills and expertise with colleagues.

Job description - Fundraising Database Reporting and Solutions Analyst

Job description - Fundraising Database Reporting and Solutions Analyst Job description - Fundraising Database Reporting and Solutions Analyst Main purpose of job The Fundraising Database Reporting and Solutions Analyst will lead on the requirement gathering, design and creation

More information

Strategy Key input into the fundraising database development strategy

Strategy Key input into the fundraising database development strategy Job Description 1. Main purpose of job The Fundraising Database Executive will implement and support the evolving strategy and best practice in the Society s use of its fundraising database. The postholder

More information

Job Description - Relationship Development Manager Dementia Friends

Job Description - Relationship Development Manager Dementia Friends Job Description - Relationship Development Manager Dementia Friends Main Purpose of job: Leads on and manages the relationships with key organisations across private, public and third sector. Manages the

More information

Job description Customer Care Team Leader (Engagement)

Job description Customer Care Team Leader (Engagement) Job description Customer Care Team Leader (Engagement) Main purpose of job The Customer Care Team Leader will manage the day to day running of the internal Customer Care engagement team, ensuring it provides

More information

Job Description - Regional Fundraising Manager

Job Description - Regional Fundraising Manager Job Description - Regional Fundraising Manager Main Purpose of Job The post-holder will lead on the co-ordination and development of fundraising activity and the delivery of a cost effective fundraising

More information

Works closely with all members of the Training and Consultancy team, and the wider Operations, Fundraising and Marketing directorate.

Works closely with all members of the Training and Consultancy team, and the wider Operations, Fundraising and Marketing directorate. Job description Training Officer Main purpose of job The main purpose of this role is to co-ordinate the department s training and marketing activities provide market intelligence to the Training team

More information

Job description Fundraising Database Analyst

Job description Fundraising Database Analyst Job description Fundraising Database Analyst Main purpose of job Alzheimer s Society has a supporter database of approximately 1 million records, including archived and legacy information. To increase

More information

Job description HR Operations Manager

Job description HR Operations Manager Job description HR Operations Manager Main purpose of job The HR Operations Manager is responsible for the effective operational management and delivery of the HR Service Centre, recruitment, people management

More information

Job description - Media Strategy and Planning Manager. Main purpose of job

Job description - Media Strategy and Planning Manager. Main purpose of job Job description - Media Strategy and Planning Manager Main purpose of job Design, develop and maintain a strategic, planned and proactive media approach across Alzheimer s Society, aligned to organisational

More information

Job Description - Internal Communication and Engagement Officer (Intranet)

Job Description - Internal Communication and Engagement Officer (Intranet) Job Description - Internal Communication and Engagement Officer (Intranet) Main purpose of job The Internal Communication and Engagement Officer (Intranet) is responsible for the ongoing creation, development

More information

Job description - Business Improvement Manager

Job description - Business Improvement Manager Job description - Business Improvement Manager Main Purpose of job The post has lead responsibility for optimising operational performance within the Operations directorate, and across the Society for

More information

Job description HR Advisor

Job description HR Advisor Job description HR Advisor Main purpose of job To work closely with colleagues in the HR Business Partner team along with the wider PDO directorate to ensure delivery of a first class, professional and

More information

Internal Communication and Engagement Manager (part-time)

Internal Communication and Engagement Manager (part-time) Internal Communication and Engagement Manager (part-time) Main purpose of job To develop and manage internal communication and engagement programmes to support Alzheimer s Society projects, activities

More information

Using the ITIL v3 lifecycle to improve existing and new IT service activities. The ability to understand the elements of the ITIL framework theory

Using the ITIL v3 lifecycle to improve existing and new IT service activities. The ability to understand the elements of the ITIL framework theory Job Description Job title: IT Service Management Coordinator Job family: IT Salary Grade: D2 Actual Salary: 24,661 Hours: 35 per week Main purpose of job: To provide continual improvement of IT services

More information

NSPCC JOB DESCRIPTION. Database Training and Support Manager. (Grade 5 - Senior Business Support Officer)

NSPCC JOB DESCRIPTION. Database Training and Support Manager. (Grade 5 - Senior Business Support Officer) NSPCC JOB DESCRIPTION Job Title: Database Training and Support Manager (Grade 5 - Senior Business Support Officer) Function: Department: Supporter Services and Database Administration Supporter Experience

More information

Job Information Pack. IT Service Management Officer Tower Hill, London. June 2014 ALZHEIMER S SOCIETY

Job Information Pack. IT Service Management Officer Tower Hill, London. June 2014 ALZHEIMER S SOCIETY ALZHEIMER S SOCIET Job Information Pack IT Service Management Officer Tower Hill, London June 2014 Alzheimer s Society, Devon House, 58 St Katharine s Way, London. Telephone +44 (0) 20 7423 3500. Fax 020

More information

Job description People and Organisational Development Business Partner (Operations)

Job description People and Organisational Development Business Partner (Operations) Job description People and Organisational Development Business Partner (Operations) Main purpose of job The purpose of the People and Organisational Development (POD) directorate is to ensure the Society

More information

Dementia Friends Digital & Marketing Executive

Dementia Friends Digital & Marketing Executive Job Description Job title: Location: Dementia Friends Digital & Marketing Executive Tower Hill - London Main purpose of job Operational support for Dementia Friends digital marketing activity, including

More information

Working as part of the team to manage social media activity across various channels

Working as part of the team to manage social media activity across various channels Job Description Job title: Location: Salary: Hours: Contract type: Digital and Marketing Executive Tower Hill London 27,363 35 per week Six month contract Main purpose of job Operational support for Alzheimer

More information

Job Information Pack. Trading Assistant Tower Hill, London. May 2014 ALZHEIMER S SOCIETY

Job Information Pack. Trading Assistant Tower Hill, London. May 2014 ALZHEIMER S SOCIETY Job Information Pack Trading Assistant Tower Hill, London May 2014 Alzheimer s Society, Devon House, 58 St Katharine s Way, London. Telephone +44 (0) 20 7423 3500. Fax 020 7423 3501 Email info@alzheimers.org.uk

More information

Job Description- SQL Database Administrator

Job Description- SQL Database Administrator Job Description- SQL Database Administrator Main purpose of job: The SQL Database Administrator will be responsible for the provision of high quality IS support for existing database applications, developing

More information

Dementia Support Worker - Portsmouth and South East Hampshire

Dementia Support Worker - Portsmouth and South East Hampshire Job Information Pack Dementia Support Worker - Portsmouth and South East Hampshire April 2014 Alzheimer s Society, Devon House, 58 St Katharine s Way, London. Telephone +44 (0) 20 7423 3500. Fax 020 7423

More information

MS National Centre, London

MS National Centre, London Job Title: Location: Reports to: Governance Officer MS National Centre, London Governance Manager Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we ve been providing

More information

Volunteering Development Manager, Greater London and Central Regions

Volunteering Development Manager, Greater London and Central Regions Job Information Pack Volunteering Development Manager, Greater London and Central Regions February 2014 Alzheimer s Society, Devon House, 58 St Katharine s Way, London E1W 1LB. Telephone +44 (0) 20 7423

More information

JOB DESCRIPTION. Procurement and Contract Management Advisor. Commercial Procurement, Property, and Contracts Team

JOB DESCRIPTION. Procurement and Contract Management Advisor. Commercial Procurement, Property, and Contracts Team JOB DESCRIPTION POST: SERVICE: SECTION: Procurement and Contract Management Advisor Solicitor to the Council Commercial Procurement, Property, and Contracts Team BAND: 8 MAIN PURPOSE 1. Provide support

More information

Community & Events Fundraising Manager. 35 (out of hours work is likely to be required)

Community & Events Fundraising Manager. 35 (out of hours work is likely to be required) JOB DESCRIPTION Job Title: Reporting to: Location: Travelling Requirements: Transportation Requirements: Contracted Hours: Referencing Requirements: Registration Requirements: Community & Events Fundraising

More information

Develop and maintain successful and positive working relationships with other community, statutory and voluntary agencies and partners in the area.

Develop and maintain successful and positive working relationships with other community, statutory and voluntary agencies and partners in the area. Job Title: Based at: Services Manager Bromsgrove Office Geographical area: Worcestershire Reports to: Operations Manager Job Purpose: To create, manage, develop and deliver successful Bromsgrove Rural

More information

POST TITLE: SCHOOLS AND EDUCATION SAFEGUARDING COORDINATOR

POST TITLE: SCHOOLS AND EDUCATION SAFEGUARDING COORDINATOR POST TITLE: SCHOOLS AND EDUCATION SAFEGUARDING COORDINATOR Job Description Department: Children s Post Number: SS Services Service: Children s Grade: I Services Section: Safeguarding Ref No: JOB PURPOSE:

More information

External Vacancy HR Officer Post Ref: hours per week, Permanent, 23,952 to 25,389 per annum

External Vacancy HR Officer Post Ref: hours per week, Permanent, 23,952 to 25,389 per annum External Vacancy HR Officer Post Ref: 5723 37 hours per week, Permanent, 23,952 to 25,389 per annum We are seeking to appoint a self-motivated individual to support an HR Manager in the provision of a

More information

JOB DESCRIPTION Facilities Manager Soft Services. RESPONSIBLE FOR: Team Leaders and Contract Support staff

JOB DESCRIPTION Facilities Manager Soft Services. RESPONSIBLE FOR: Team Leaders and Contract Support staff JOB DESCRIPTION Facilities Manager Soft Services DIRECTORATE: Merlin Works DEPARTMENT: Facilities Management SALARY: 44,880 RESPONSIBLE TO: Head of Facilities Management RESPONSIBLE FOR: Team Leaders and

More information

Job Description. Undertake clinical audit and healthcare service monitoring and review as required by the commissioner and CQC.

Job Description. Undertake clinical audit and healthcare service monitoring and review as required by the commissioner and CQC. Job Description Job Title Service Manager - Learning Disabilities Barnet Band and scale range SCP 53-56 Reports to Head of Integrated Care (Learning Disabilities and Mental Health) Service area Adults

More information

JOB DESCRIPTION. Develop and deliver the College s International Recruitment Division business plan;

JOB DESCRIPTION. Develop and deliver the College s International Recruitment Division business plan; JOB DESCRIPTION Post: Reports to: Responsible for: Salary: Hours of work: Director of International Recruitment Chief Operating Officer Senior International Officer Spot salary 50,000 pa inclusive 35 hours

More information

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources ROLE PROFILE Job Title Reports to Service area No. of staff responsible for Budget responsibility ( ) Performance Consultant (Fixed Term) Assistant Director for Human Resources HR 0 None Purpose of Job

More information

PROJECT MANAGER. Grade: Salary:

PROJECT MANAGER. Grade: Salary: PROJECT MANAGER Grade: Salary: Career Grade F/G* *see career grade structure 24,427 to 33,771 per annum Status: 12 months fixed term contract with potential for a further 12 months extension subject to

More information

LEVEL & SALARY Level 9 up to 39402 (Inclusive of 2% pay award effective 1 st April 2014)

LEVEL & SALARY Level 9 up to 39402 (Inclusive of 2% pay award effective 1 st April 2014) JOB DESCRIPTION: Human Resources Manager LEVEL & SALARY Level 9 up to 39402 (Inclusive of 2% pay award effective 1 st April 2014) RESPONSIBLE TO: Director of Human Resources and Organisational Development

More information

Customer Relationship Management (CRM) and Data Officer. Reference No: 0115 15. Grade:

Customer Relationship Management (CRM) and Data Officer. Reference No: 0115 15. Grade: Job Title: Customer Relationship Management (CRM) and Data Officer Reference No: 0115 15 Reports to: Access to Higher Education Manager Grade: D Working Hours: 37 hours per week Faculty / Service: Marketing

More information

Reports to: To lead on Active Surrey s marketing and communications implementation to effectively get messages to the public, partners and staff.

Reports to: To lead on Active Surrey s marketing and communications implementation to effectively get messages to the public, partners and staff. 1. JOB TITLE Job Title: Marketing and Communications Officer Reports to: Business and Marketing Manager Service: Active Surrey 2. JOB PURPOSE To lead on Active Surrey s marketing and communications implementation

More information

JOB DESCRIPTION. Executive Assistant to Director of Operations

JOB DESCRIPTION. Executive Assistant to Director of Operations JOB DESCRIPTION JOB TITLE: JOB HOLDER: DEPARTMENT: Executive Assistant to Director of vacant DIRECTORATE/NATIONAL OFFICE MSNC LOCATION: MANAGER S NAME: MANAGER S JOB TITLE: NW London Naudette Harvey Administration

More information

Division. Direct Reports 2/3 digital fundraising officers

Division. Direct Reports 2/3 digital fundraising officers Job Description Job Title Assistant Digital Fundraising Manager Job Band SAME Job Reference UKO52697 Department Individual Giving Direct Marketing Division Fundraising Location UK Office, London Duration

More information

Assistant Project Officer (PE & School Sport) Sport Hampshire & IOW. 20,000-22,000 per annum. Full Time 37 hours per week

Assistant Project Officer (PE & School Sport) Sport Hampshire & IOW. 20,000-22,000 per annum. Full Time 37 hours per week Job Summary & Person Specification Job Title: Organisation: Salary Range : Hours : Contract: Assistant Project Officer (PE & School Sport) Sport Hampshire & IOW 20,000-22,000 per annum Full Time 37 hours

More information

Direct Marketing Officer. MS National Centre, London. Individual Fundraising Manager

Direct Marketing Officer. MS National Centre, London. Individual Fundraising Manager Job Title: Location: Reports to: Direct Marketing Officer MS National Centre, London Individual Fundraising Manager Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953,

More information

Job Description. New Media. Cricklewood NW London. Sam McKenna, Head of Digital. Part 1: JOB PROFILE

Job Description. New Media. Cricklewood NW London. Sam McKenna, Head of Digital. Part 1: JOB PROFILE Job Title: Digital Producer Salary and Pay Band: Band F, Level 2 34,255-39,051 Hours: 35 Job Holder: Team (Directorate/ Nation): Location: Manager: Vacant New Media MSNC Cricklewood NW London Sam McKenna,

More information

Alderman s Green Community Primary School Learning Mentor Grade 5 Job Description

Alderman s Green Community Primary School Learning Mentor Grade 5 Job Description Alderman s Green Community Primary School Learning Mentor Grade 5 Job Description Term time only position Job Purpose Under the guidance and supervision of the lead Learning Mentor / Children and Families

More information

Job Description. Job Title: Social Worker Social Work Team for Children with Disabilities

Job Description. Job Title: Social Worker Social Work Team for Children with Disabilities Job Description Job Title: Social Worker Social Work Team for Children with Disabilities Grade: SWMS 33 40: The pay scale for qualified Social Workers ranges from 29898 through to 35772. Department: Children

More information

LINCOLNSHIRE COUNTY COUNCIL. JEM Number: 3209

LINCOLNSHIRE COUNTY COUNCIL. JEM Number: 3209 LINCOLNSHIRE COUNTY COUNCIL JOB DESCRIPTION DIRECTORATE: Resources Division/Section/Branch: Business Improvement Service/Sub-Division: Programme and Project Office JOB TITLE: Programme Manager JEM Number:

More information

SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION. CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016)

SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION. CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016) SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016) Salary: 18,558 22,485 (Grade D) Responsible to: Corporate Debt Manager Purpose of the job: To undertake

More information

JOB DESCRIPTION. Department: Human Resources Length of contract: Indefinite. Role type: National Grade: 8

JOB DESCRIPTION. Department: Human Resources Length of contract: Indefinite. Role type: National Grade: 8 JOB DESCRIPTION Job title: Human Resources Officer Location: London, UK Department: Human Resources Length of contract: Indefinite Role type: National Grade: 8 Travel involved: 5% Child safeguarding level:

More information

Central Services. Business Support Service JOB DESCRIPTION

Central Services. Business Support Service JOB DESCRIPTION Central Services Business Support Service JOB DESCRIPTION POST: GRADE: Grade: Band 12 RESPONSIBLE TO: A Head of Business Support STAFF MANAGED: Team Leaders. In some instance, a Business Support Manager

More information

Group Manager Line management of a local team of 5-7 fte staff

Group Manager Line management of a local team of 5-7 fte staff Practice Manager Children s Social Care Role Profile: Practice Manager Grade: Grade 12 Accountable to: Accountable for: Role Context & Purpose Group Manager Line management of a local team of 5-7 fte staff

More information

Role Profile. Our Values and Behaviours. Role Details: Role Purpose: Responsible for: Responsible to:

Role Profile. Our Values and Behaviours. Role Details: Role Purpose: Responsible for: Responsible to: Our Values and Behaviours Role Profile Calderdale Council should be a fulfilling and enjoyable place to work; we know this enthusiasm rubs off on our residents and customers, and we also recognise the

More information

JOB DESCRIPTION. Lawyer (Commercial & Contracts) Commercial and Contracts. Head of Commercial & Contract Law

JOB DESCRIPTION. Lawyer (Commercial & Contracts) Commercial and Contracts. Head of Commercial & Contract Law JOB DESCRIPTION Job Title: Office: Directorate: Reports to: Grade: Location: Hours: Lawyer (Commercial & Contracts) LGSS Law Limited Commercial and Contracts Head of Commercial & Contract Law Grade MB3

More information

JOB DESCRIPTION. Carrying a caseload of children looked after and those in care proceedings.

JOB DESCRIPTION. Carrying a caseload of children looked after and those in care proceedings. JOB DESCRIPTION POST TITLE: Social Worker Children Looked After Team GRADE: scp 32-41 DEPARTMENT: Children s Services SECTION: Children and Families, Children Looked After Service REPORTS TO: Deputy Team

More information

Job Description. The post-holder will be expected to implement and work within the University s Policies, Procedures and Guidelines.

Job Description. The post-holder will be expected to implement and work within the University s Policies, Procedures and Guidelines. Job Description Job title: IT Support Manager Department/School: Computing Services (BUCS) Grade: 7 Location: University of Bath Job purpose The IT Support Manager will be responsible for the day-to-day

More information

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( )

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( ) Role Profile template Job Title Service Desk Manager Barnet Band and scale range BBB 47-50 Reports to Head of IS Service area Corporate Services Directorate Number of staff responsible for 7 Budget responsibility

More information

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028 Job Description and Person Specification Job Title: Business Analyst Post Number: HCI.C24 JE Ref: JE028 Grade: PO1 (SCP 35 39) Other payments: Service: Progression: Hours per week: Accountable to: N/A

More information

JOB DESCRIPTION. 1. Management and day to day upkeep of our social media channels, website and other digital platforms (including video and audio)

JOB DESCRIPTION. 1. Management and day to day upkeep of our social media channels, website and other digital platforms (including video and audio) JOB DESCRIPTION Post: Reporting to: Hours: Digital Communications and Marketing Assistant Head of Communications and Marketing 36 hours/52 weeks per annum Salary: Circa 22k to 25k Primary Job Purpose:

More information

JOB SPECIFICATION. Service Support Manager ORGANISATION CHART: JOB PURPOSE:

JOB SPECIFICATION. Service Support Manager ORGANISATION CHART: JOB PURPOSE: JOB SPECIFICATION JOB TITLE: GRADE: Service Support Manager SMP ORGANISATION CHART: JOB PURPOSE: Management responsibility for the Service Support within the Trust delivering an efficient and cost effective

More information

Advancement Officers: Marketing Communications

Advancement Officers: Marketing Communications JOB DESCRIPTION Job Title: Service: Senior Advancement Officer: Digital Marketing Communications Advancement/Marketing Communications. The post is based at Preston, Lancashire, but with an occasional requirement

More information

1. To develop and maintain positive relationships with media agencies, employment agencies, universities, work placement coordinators, etc.

1. To develop and maintain positive relationships with media agencies, employment agencies, universities, work placement coordinators, etc. HR Officer (Recruitment & Selection) Job Description Accountable to: Responsible for: Main Objectives: Limits of Authority: Head of Human Resources and Training Ensuring that all established based aspects

More information

JOB DESCRIPTION. Lead specific research and analysis projects to deliver high quality insight to senior managers across the council and its partners

JOB DESCRIPTION. Lead specific research and analysis projects to deliver high quality insight to senior managers across the council and its partners JOB DESCRIPTION Job Title Business Intelligence Officer Barnet Band and scale range BBB points 36-39 Reports to Commissioning and Policy Advisor (Economist) Service area Policy Unit, Commissioning Group

More information

Quality Assurance Manager (Education)

Quality Assurance Manager (Education) Quality Assurance Manager (Education) Job Description & Person Specification Reporting to: Salary: Hours: Chief Executive 34,000 full time equivalent salary; ( 27,200 for 28 hours a week; 20,400 for 21

More information

Job Description. Membership Officer N/A

Job Description. Membership Officer N/A Job Description Post Location Responsible to Responsible for: Membership Officer London Business Director N/A Salary: Hours: Negotiable based on Experience Full time 35 hours per week over 5 days Main

More information

Job Grade: Band 5. Job Reference Number:

Job Grade: Band 5. Job Reference Number: Job Title: Business Analyst Job Grade: Band 5 Directorate: Job Reference Number: People and Transformation P01216 The Role: This is a challenging role working with and across all services to support the

More information

Job Description. Management Assistants, Team Administrators and Business Support Apprentice. Head of Integrated Governance

Job Description. Management Assistants, Team Administrators and Business Support Apprentice. Head of Integrated Governance Job Description Job Title: Reference No: Organisation: Department: Business Support Manager NHS Vale of York Clinical Commissioning Group Corporate and Governance Base: West Offices, Station Rise, York,

More information

Direct Marketing Officer, Regular Giving Acquisition. Assistant Agency Regular Giving Manager, Regular Giving Acquisition

Direct Marketing Officer, Regular Giving Acquisition. Assistant Agency Regular Giving Manager, Regular Giving Acquisition Job Description Job Title Direct Marketing Officer, Regular Giving Acquisition Job Band EP1G Ref UKO Department Individual Giving Direct Marketing Division Fundraising Reporting To Assistant Agency Regular

More information

Job Description. New Business Co-ordinator. Responsible For (Direct Reports Post Title): 1. Purpose of the Job

Job Description. New Business Co-ordinator. Responsible For (Direct Reports Post Title): 1. Purpose of the Job Job Description Post Title: Post Number: Delivery Unit: Directorate: Responsible To (Line Manager): Responsible For (Direct Reports Post Title): Grade: New Business Co-ordinator HS56147 Housing Management

More information

JOB DESCRIPTION. Tatchbury Mount base and other Southern Health Sites as required Lead Manager for Workforce Resourcing & Planning

JOB DESCRIPTION. Tatchbury Mount base and other Southern Health Sites as required Lead Manager for Workforce Resourcing & Planning JOB DESCRIPTION Job Title: Band: Hours: Department: Location: Accountable to: Workforce Planning & Information Manager Band 7 (TBC) 37.5 per week Tatchbury Mount base and other Southern Health Sites as

More information

OPERATIONS MANAGER (full-time) Job Description

OPERATIONS MANAGER (full-time) Job Description OPERATIONS MANAGER (full-time) Job Description Responsible to: Responsible for: Chief Executive Officer Operations Team Purpose of the job: The Operations Manager will lead, direct and manage service and

More information

STEVENAGE BOROUGH COUNCIL JOB DESCRIPTION. Head of Human Resources & Organisational Development. 0.65 million 135,000

STEVENAGE BOROUGH COUNCIL JOB DESCRIPTION. Head of Human Resources & Organisational Development. 0.65 million 135,000 STEVENAGE BOROUGH COUNCIL JOB DESCRIPTION Post Title : Post No : Head of Human Resources & Organisational Development CE50101 Grade : *HOS Grade 1 Strategic Director : Service Delivery Unit : Community

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N J O B S P E C I F I C A T I O N DIRECTORATE: Corporate Services DIVISION/SECTION/UNIT: Information and Business Change / ICT Services / Solutions Software UNIT MANAGER: POST TITLE: JOB FAMILY & ROLE PROFILE:

More information

Job Description. Senior Digital Fundraising Officer. Responsible for line managing (posts) n/a

Job Description. Senior Digital Fundraising Officer. Responsible for line managing (posts) n/a Job Description Job title Reporting to (post) Responsible for line managing (posts) Grade Department/section Hours of work Post covers Located at Type of contract Senior Digital Fundraising Officer Digital

More information

POSITION DESCRIPTION: NURSING IN GENERAL PRACTICE (NiGP) PROGRAM DIRECTOR

POSITION DESCRIPTION: NURSING IN GENERAL PRACTICE (NiGP) PROGRAM DIRECTOR POSITION DESCRIPTION: NURSING IN GENERAL PRACTICE (NiGP) PROGRAM DIRECTOR About APNA The Australian Primary Health Care Nurses Association (APNA) is the peak national body for nurses working in primary

More information

To liaise with other MSS departments and lead on the creative direction for their projects.

To liaise with other MSS departments and lead on the creative direction for their projects. Job Title: Location: Reports to: Creative Services Manager MS National Centre, London Head of Marketing and Brand Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we

More information

ROLE PROFILE & PERSON SPECIFICATION. Manchester Aquatics Centre Facilities Manager

ROLE PROFILE & PERSON SPECIFICATION. Manchester Aquatics Centre Facilities Manager Page 1 of 5 ROLE PROFILE & PERSON SPECIFICATION Manchester Aquatics Centre Facilities Manager 1. RESPONSIBLE TO: Manchester Aquatics Centre General Manager 2. RESPONSIBLE FOR : Developing schedules for

More information

BIRMINGHAM CITY UNIVERSITY. Job Description HELPDESK USER SUPPORT OFFICER

BIRMINGHAM CITY UNIVERSITY. Job Description HELPDESK USER SUPPORT OFFICER BIRMINGHAM CITY UNIVERSITY Job Description HELPDESK USER SUPPORT OFFICER Reference: 022015-42 Salary: 24,197-26,531 per annum Reporting to: Head of the Student Records System Division (Academic Registry)

More information

JD AND PS: Senior Data Analyst

JD AND PS: Senior Data Analyst Job Description Job title Reporting to Line Management Annual Salary Department/ Section Hours of work Budgetary responsibility and accountability Post covers Senior Data Analyst Head of Strategic Planning

More information

2. To support the Management Team through the assessment of learners work and assist in moderation where required.

2. To support the Management Team through the assessment of learners work and assist in moderation where required. Job Description Job Title: Lecturer Location: Sutton College Group: People s Directorate / Sutton College Post Number: S314655 Grade: Lect Mgt Spine 7 15 Department: Curriculum Responsible To: Assistant

More information

Human Resources & Organisational Development. Stratford with regular travel to Cardiff, and visits across England & Wales

Human Resources & Organisational Development. Stratford with regular travel to Cardiff, and visits across England & Wales Job Description Job title Reporting to (post) Responsible for line managing (posts) Grade Overall size of team Department/section Hours of work Located at Type of contract Budgetary responsibility and

More information

Director of Development and External Affairs (DDEA)

Director of Development and External Affairs (DDEA) JOB DESCRIPTION Post Digital Development Manager Job Family Specialist, Professional and Administrative Grade 6 Role code DDM001 Status Full-time Contract Type Permanent Reporting to Director of Development

More information

To manage and develop Charity Finance Group s marketing activities across all channels

To manage and develop Charity Finance Group s marketing activities across all channels Marketing Manager Draft: 3 Last Updated: 23 rd February 2015 Author: Department: Reports to: Managing: Tania Cohen Services & Enterprise Director of Services & Enterprise initially Marketing Officer Salary:

More information

Job Description. Supply Chain Development Manager

Job Description. Supply Chain Development Manager Job Description Job Title: Commercial Analyst Post Number(s) Grade: PO5 Department: Section: Reports to: Supply Chain Management Supply Chain Development Hub Supply Chain Development Manager PURPOSE OF

More information

Job Description. Financial Planning & Analysis Accountant

Job Description. Financial Planning & Analysis Accountant Job Description Financial Planning & Analysis Accountant Role Title Financial Planning & Analysis Accountant Reporting to Head of Financial Planning Role Purpose The purpose of this role is to provide

More information

JOB DESCRIPTION. Occupational Health Nurse Advisor. Occupational Health Department, Littlemore Mental Health Centre, Oxford

JOB DESCRIPTION. Occupational Health Nurse Advisor. Occupational Health Department, Littlemore Mental Health Centre, Oxford JOB DESCRIPTION Post Occupational Health Nurse Advisor Band Band 6 Hours Location Responsible To: Full Time/Part Time Occupational Health Department, Littlemore Mental Health Centre, Oxford Head of Occupational

More information

JOB PROFILE. Write detailed and compelling item descriptions, take photos and create listings.

JOB PROFILE. Write detailed and compelling item descriptions, take photos and create listings. JOB PROFILE Post:- Accountable to:- Responsible to:- Location:- Online Sales Manager Trading Company General Manager Shops Area Manager Trading Offices, Edgeley Pay Band:- Band 3 Job Role Grow, develop

More information

Customer Information Adviser

Customer Information Adviser Hammersmith & Fulham borough of opportunity Customer Information Adviser Community Services Application Pack JOB DESCRIPTION H&F ADVICE, CUSTOMER INFORMATION ADVISOR Designation: Post Number: Department:

More information

3. To manage search engine optimisation to ensure that the College website performs well in search rankings and has a strong online brand presence.

3. To manage search engine optimisation to ensure that the College website performs well in search rankings and has a strong online brand presence. JOB DESCRIPTION POST: Web Designer GRADE: Scale 6 RESPONSIBLE TO: Marketing & Communications Manager KEY PURPOSE: To manage, maintain and develop the College s website and online digital channels and to

More information

JOB DESCRIPTION. Chief Nurse

JOB DESCRIPTION. Chief Nurse JOB DESCRIPTION Chief Nurse Post: Band: Division: Department: Responsible to: Responsible for: Chief Nurse Executive Director Trust Services Trust Headquarters Chief Executive Deputy Chief Nurse Head of

More information

Job Description. 19,650-21,268 pa (depending on experience)

Job Description. 19,650-21,268 pa (depending on experience) Job Description Organisation: Job Title: Line Manager: Location: Pay: YMCA Norfolk On Track Coach Youth & Community Manager Countywide 19,650-21,268 pa (depending on experience) Role Summary The purpose

More information

Band 7 points 24 28 on the SFC Support Staff Pay Scale

Band 7 points 24 28 on the SFC Support Staff Pay Scale Job Description Post: Salary Grade: Responsible to: Graphic Designer and Photographer Band 7 points 24 28 on the SFC Support Staff Pay Scale Head of Marketing Key Purpose: 1 2 To manage an effective, high

More information

Welcome to the McPin Foundation

Welcome to the McPin Foundation Welcome to the McPin Foundation About us: Thank you for your interest in our organisation and this Senior Researcher position. Our aim is to transform mental health research to place people affected by

More information

Head of Human Resources & Training

Head of Human Resources & Training HR Officer (Payroll) Job Description Accountable to: Responsible for: Main Objectives: Limits of Authority: Pay: Head of Human Resources & Training The production of accurate and timely in-house payroll

More information

Job Description. 5. To ensure recruitment, retention and achievement of learners are fully supported and facilitated.

Job Description. 5. To ensure recruitment, retention and achievement of learners are fully supported and facilitated. Job Description Post Number: Job Title: Responsible to: Responsible for: TBC Curriculum Leader Principal Performance and management of a team of tutors/lecturers within the curriculum area in agreement

More information

1. To ensure the College desktop virtual environment is appropriately configured to maintain security and optimal performance.

1. To ensure the College desktop virtual environment is appropriately configured to maintain security and optimal performance. JOB DESCRIPTION Job Title: Grade: Hours: Location: Department: Accountable to: Virtual Desktop Engineer Support Grade F 37 hours per week (pro-rata) Framwellgate Moor Campus ICT Job Purpose The holder

More information

ASSESSMENT BRIEF FOR POSITION OF BUSINESS PSYCHOLOGIST

ASSESSMENT BRIEF FOR POSITION OF BUSINESS PSYCHOLOGIST ASSESSMENT BRIEF FOR POSITION OF BUSINESS PSYCHOLOGIST We are pleased to invite you to apply for the position of Business Psychologist at Impact Consulting Psychologists Ltd. We have a strong commitment

More information

Job Description. Information Governance & Health Records Manager

Job Description. Information Governance & Health Records Manager Job Description POST: GRADE: RESPONSIBLE TO: ACCOUNTABLE TO: Information Governance Facilitator A4C Band 3 0.93 WTE 35 Hours per week Information Governance & Health Records Manager Head of Information

More information

Recruitment Pack for. Mayor s Secretary

Recruitment Pack for. Mayor s Secretary Recruitment Pack for Mayor s Secretary Mayor s Secretary Based in Esher, Surrey 18 hours per week (ideally half day Monday to Friday although scope for some flexibility) Salary Grade S01-S02 (SCP 29-34)

More information

JOB DESCRIPTION. Director Solent Leadership Academy. Leadership Team RESPONSIBLE KEY PURPOSE: LINE MANAGEMENT:

JOB DESCRIPTION. Director Solent Leadership Academy. Leadership Team RESPONSIBLE KEY PURPOSE: LINE MANAGEMENT: JOB DESCRIPTION POST: Director Solent Leadership Academy GRADE: Spot salary RESPONSIBLE TO: Deputy Principal LINE MANAGEMENT: Leadership Team RESPONSIBLE FOR: Curriculum Management Curriculum planning,

More information

ABOUT LOUGHBOROUGH UNIVERSITY SCHOOL OF BUSINESS AND ECONOMICS INTERNATIONAL RELATIONS ASSISTANT INTERN. (Fixed-term for 12 months)

ABOUT LOUGHBOROUGH UNIVERSITY SCHOOL OF BUSINESS AND ECONOMICS INTERNATIONAL RELATIONS ASSISTANT INTERN. (Fixed-term for 12 months) ABOUT LOUGHBOROUGH UNIVERSITY SCHOOL OF BUSINESS AND ECONOMICS INTERNATIONAL RELATIONS ASSISTANT INTERN (Fixed-term for 12 months) REQ15281 April 2015 The vacancy is only open to current Loughborough University

More information

Role Profile. Provide high level, effective and relevant legal advice and support to all Directorates, the Council and schools.

Role Profile. Provide high level, effective and relevant legal advice and support to all Directorates, the Council and schools. Role Profile Our Values and Behaviours Calderdale Council should be a fulfilling and enjoyable place to work; we know this enthusiasm rubs off on our residents and customers, and we also recognise the

More information

Site and Project Manager Centre for Wildlife Gardening

Site and Project Manager Centre for Wildlife Gardening London Wildlife Trust Site and Project Manager Centre for Wildlife Gardening Job Description and Person Specification Responsible to: Located at: Responsible for: Staff Management: Regional Development

More information