Human Resources Management Structure Chart. Head of Human Resources

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1 Human Resources Management Structure Chart Head of Human Resources Senior Strategic Services Senior Direct Services Learning & Organisational Development Recruitment & DBS Equality, Safety & Diversity Information & Pensions Strategy and Planning Recruitment and Retention Business Partners and Operational HR Customer Advice Team

2 JOB DESCRIPTION JOB TITLE: Senior Strategic Services JOB NO: SERVICE AREA: Human Resources GRADE: G15 SCP s: CAR ALLOWANCE - CASUAL PURPOSE OF JOB: To work as part of the HR Senior Leadership team to provide an excellent HR service to Walsall Council and contract customers, in particular:- To provide effective strategic and operational leadership of all areas of HR Strategic Services Contribute to the delivery, continuous improvement and transformation of the HR service. Ensure Walsall Council has effective, high quality policies and advice in place, supporting the Councils vision, values, aims and operating principles. Deliver personally and through Strategic Services, accurate, consistent, timely and professional advice to Managers, Elected Members, employees, trade unions and other Stakeholders on all matters relating to day to day people management. RESPONSIBILITY LINKS Reports to: Head of HR Responsible over: All HR staff employed within Strategic Services (includes HR Business Partner Team, Schools Advisory Team, Learning and OD Team, Health and Wellbeing Team, HR Strategy Team) SPECIAL CONDITIONS: MAIN ACTIVITIES: To effectively lead, manage and develop the HR Strategic Services Team. Develop and embed strategic HR Business Partnering To take responsibility for ensuring high quality, efficient and effective HR services are provided in a 'joined up' manner to Walsall Council. To promote, support and manage positive change within Walsall Council, the overall HR Department and HR Strategic Services. To take lead responsibility to implement and continuously review the Corporate Walsall Council Workforce strategies and ensure that these strategies link with and support Walsall aims and plans. To be a major contributor to the development, delivery and monitoring of the Council s People Strategy, service plan and other related strategies and take responsibility for all aspects of that plan insofar as it affects HR Strategic Services and links to other areas within HR. To act as lead officer for HR in respect of any Employment tribunals.

3 To manage HR Strategic Services budgets, maximising efficiency savings, implementing a value for money service which also identifies and generates revenue streams for Walsall Council. To design and provide workforce solutions and methods which fully exploit technology, which are effective, easy for all customers to use and which achieve high quality outcomes. To procure and manage contracts with suppliers that contribute to the overall efficiency and effectiveness of both HR Strategic Services and the overall HR services within Walsall Council. To promote and engage organisations and people internally and externally to improve the credibility and effectiveness of Walsall s human resource management. Deliver all services in accordance with the council s core values. Exceed expectations of our customers Collaborate effectively Achieve value for money The nature of the work is such that confidentiality must be maintained at times with special reference to appropriate legislation for example The Data Protection Act To ensure that Health and Safety and Equality & Diversity legislation and best practice is adhered to at all times. The post holder will be required to provide leadership and management for the other areas of the HR service, namely HR Direct, during any absences of the post holder and deputise for the Head of HR as required. To undertake other duties within the post holder s competence or otherwise appropriate to the grade of the post. DATE PREPARED: December 2013

4 EMPLOYEE SPECIFICATION Job No: Job Title: Senior Strategic Services Grade: G15 Service Area: Resources Directorate / Human Resources Section: Using the Job Description consider what abilities are required by a person to perform each of the main activities of the job safely and effectively. Define the essential abilities clearly and unambiguously in terms that are measurable and observable and record them in the space below:- Competencies Communication with people Confidence and Credibility Relating to Others Fairness and Equality Achieve outcomes for customers and communities Customer Focused Outcome Focused Continuous Improvement Use of initiative, be innovative and drive through change Change Orientation Creative Thinking Driving Change Manage resources and plan for high performance to maximise benefit Financial Management Planning Breadth of thinking Develop effective partnerships and respond to external pressure Working with others External Focus HR Strategic Services Indicate when Assessment is possible: Application Form = AF Assessment centre=ac shortlist=s interview=i both=s/i test = T WEIGHT CODE shows relative importance Low=1 Medium=2 High=3 Political awareness Technical abilities/skills/knowledge In-depth knowledge and experience of employment law and key employment case law Demonstrate the ability to deliver effective communication / presentations persuasive and credible Demonstrate the ability to effectively co-ordinate a range of HR services adhering to service and delivery standards whilst achieving targets and outcomes I 3 S/I 2

5 Demonstrate the ability to write clear, concise reports to agreed timescales which identify clear outcomes/recommendations for the Council Ability to develop strategic solutions and translate into operational procedures to support the Councils priorities Demonstrate the ability to work closely and gain credibility with senior managers of the organisation to achieve their people management responsibilities Experience: specify type, level and qualitative (not quantitative) required; if any. Substantial experience at a senior level in large, multifunctional organisation(s) with a successful track record of leading and motivating multi-disciplinary teams to achieve high quality service objectives Demonstrate excellent knowledge and experience of HR policies, procedures and relevant legislation Reviewing business processes to improve service delivery Managing and developing HR professionals Experience of working in successful partnership with Trades Unions Wide ranging, senior level HR experience in operational and strategic roles Qualification: specify type and level required (including equivalents); if any. CIPD qualified (Chartered Membership or above) S/I I I S/I S Prepared by: Steve McGowan Date: December 2013

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