The location of activity will be at Gippsland Water s Soil and Organic Recycling Facility at Dutson.

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1 Position Title: Team/Workgroup/Department: Reports To: Location: SORF Multi Skilled Operator SORF / Assets and Agribusiness Manager SORF Dutson Downs PURPOSE OF POSITION The Soil Organic Recycling Facility (SORF) Multi-Skilled Operator (MSO) carries out routine operating, processing and maintenance works as directed on SORF site assets, with the objective of ensuring effective and efficient operations within Gippsland Water policies, practices and regulatory guidelines. The location of activity will be at Gippsland Water s Soil and Organic Recycling Facility at Dutson. ORGANISATIONAL ENVIRONMENT Gippsland Water is Victoria s second largest regional water corporation and is facing an increasingly challenging operating environment. The Soil & Organic Recycling Facility (SORF) located at our Dutson Downs site, is a licensed facility to receive, process and/or store solid and liquid wastes. The SORF team is supervised operationally by the SORF Operations Coordinator and consists of two Senior Operators and eight SORF Multi-Skilled Operators, SORF Site Coordinator and is managed by the SORF Manager. The team s purpose is to operate the SORF within regulatory frameworks, polices and procedures as directed by their stakeholders. REPORTING RELATIONSHIPS: Manager SORF SORF Site Coordinator Senior Process Engineer Scientific Officer SORF Administration Officer SORF Operations Supervisor Weighbridge Officer SORF Prescribed Senior Operator SORF Non Prescribed Senior Operator SORF Multi Skilled Operator(s) SORF Multi Skilled Operator(s) Page 1 of 5

2 KEY ACCOUNTABILITIES The SORF Multi-Skilled Operator is required to assist with the operation and maintenance activities at the SORF and is responsible for the batching and processing of compost blends, management of compost windrows and hardstand areas under the direction of the SORF Operations Supervisor and SORF Senior Operators. The MSO will be required to assist in the operation of the liquids and soils processing plant and operation of the weighbridge where appropriate. KEY RESPONSIBILITIES: Assist with the operation of the soils and liquids processing facility to achieve business and EPA objectives. Operate heavy machinery and equipment to process wastes and compost to achieve requirements of work schedules, meet operational demands and comply with regulatory and OH&S requirements. Assist with sampling and monitoring of wastes and compost to achieve compliant final product and complete relevant record keeping. Provision of a high level of customer service to both internal and external customers. Participate in a team based environment to achieve the business units goals and objectives. Participate in the after-hours on call roster where appropriate. Undertake routine maintenance tasks to ensure heavy machinery and equipment are operating at optimal levels. KEY CHALLENGES The SORF MSO will be required to work in an environment with, at times, high levels of odour and will be required to ensure that activities meet OH&S and environmental requirements. Gain a knowledge and understanding of all operational activity and understand and adhere to operating procedures within the site. Participate in training as required. JUDGEMENT & REASONING The majority of the tasks performed by the SORF MSO are defined by the team s objectives, organisational guidelines and regulatory requirements. The SORF MSO will be required to operate heavy machinery and equipment safely and effectively, perform minor maintenance tasks, complete daily checklists and report faults and Page 2 of 5

3 maintenance requirements to the SORF Operations Supervisor and SORF Site Coordinator, where necessary. The incumbent will be required to gain a working knowledge of all processes of the SORF and be able to conduct operation and maintenance of the soil and liquid processing facility, with the assistance of other staff, to reliably achieve EPA licence objectives. At times, the SORF MSO, will be required to operate the plant without supervision. Where they face a complex and unprecedented situation, they have the opportunity to seek advice from other team members. They will be required from time to time to participate in OH&S audits and risk assessments and to contribute to the establishment and revision of operating policies and procedures. BEHAVIOURS The incumbent will be expected to adhere to all Gippsland Water policies and procedures, and in doing so, demonstrate our organisational values: Accountability We are accountable for how we efficiently deliver quality water and wastewater services Capability We are committed to strengthening the capabilities of our people and communities Collaboration We work in partnership with our colleagues, customers and stakeholders to achieve the most efficient and sustainable solutions for our community Integrity and Respect We act with honesty, consistency and transparency and demonstrate appreciation of peoples diversity, needs and opinions Open Dialogue We engage with our colleagues, customers and stakeholders by actively listening and openly discussing and resolving issues of common interest Safety and Wellbeing We place the safety and wellbeing of our staff and communities at the forefront of decisions and actions we take INTERPERSONAL SKILLS/ COMMUNICATIONS Given the variety of internal and external customers and stakeholders they will come into contact with, the SORF Multi-Skilled Operator must have the ability to work effectively with people at all organisational levels in a professional manner and in doing so, understand the differences in needs. Page 3 of 5

4 The internal customers/colleagues they will come into contact with will vary from Executive to Managers, corporate office based staff and operational field based staff. Their external customers will vary from contractors to EPA officers and truck drivers. To effectively communicate with this diverse group of customers, and operate in a team environment, the incumbent must demonstrate well developed interpersonal skills and communication skills, with an ability to vary their approach according to the situation. They will be required to maintain operational records, report on operational exceptions to the SORF Operations Supervisor, maintain written and electronic records as directed and operate the SORF weighbridge when required. Internal Communications Other members of Soil & Organic Recycling Facility team, SORF SIte Coordinator, Manager SORF, Agribusiness staff, Environmental Governance team, OH & S staff and other GW employees. External Communications A range of external customers, Environmental Protection Authority (EPA) officers and staff, Contractors and site visitors. KNOWLEDGE, SKILLS & EXPERIENCE ESSENTIAL & DESIRED FORMAL QUALIFICATION Essential: Desirable: Trade or technical background ESSENTIAL & DESIRED SKILLS/EXPERIENCE Page 4 of 5

5 Essential: Current Victorian Drivers Licence Literacy and numeracy skills necessary for accurate completion of work related documentation, process control and the interpretation of QA and safety procedures Ability to use business software packages, particularly MS Office suite (eg. Word, Outlook) Commitment and willingness to work safely in a workplace that processes bio hazardous and odorous materials Strong commitment to work as part of a team Demonstrated ability to work unsupervised Ability and willingness to learn Must reside permanently within 60 minutes normal driving time of the SORF at Dutson Downs in accordance with on call response times Desirable: Previous experience in similar operating environments Previous experience or current competencies in the operation of mobile plant Victorian Drivers Licence Heavy Rigid endorsement Mechanical aptitude SELECTION CRITERIA Demonstrated experience in mobile plant operations. Demonstrated ability to work well unsupervised and in a team environment. Well-developed written and verbal communication skills, with the ability to liaise effectively with both the public and staff members. Willingness to work safely in a workplace that processes bio-hazardous and odorous materials. Page 5 of 5