Position Description. Enterprise Agreement: Budget Responsibility: Nil

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1 Position Description Position Details Position Scope Title: Division: Project Manager Finance & Corporate Services Enterprise Agreement: Budget Responsibility: Department: Payroll Authority Level: Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2010 Required to manage all project budget(s) assigned this role Nil (As per Delegations & Authorities Manual) Relationships Key Internal / External Contacts Reports to (role): Payroll Manager Internal: Direct Reports: Nil External: Operational Managers, Line Managers, Departmental Managers, Operational Staff, AV Staff Department of Health, Hospitals, Consultants, other Emergency Services Organisations Primary Objective This role is responsible for managing projects, ensuring that time, budget, compliance and quality objectives are met. This role will manage end-to-end project delivery, analysing data, interpreting results, preparing reports and managing the implementation of recommended changes, in line with AV's Project Management Framework, including associated processes and templates. Commuted Availability Allowance N/A Not required to be available outside of ordinary working hours Ambulance Victoria Date of Issue: November 2013 Position Number: Page 1 of 6

2 Minimum Behaviours to be demonstrated: This role typically operates within the Tactical Delivery work level (Refer to AV s Behavioural Capability Framework for full details) COMPETENCY Providing Safety Intervention Planning and Organising Decision Making Providing Patient and Customer Excellence Building Work Relationships Conveying Key Messages Building a Successful Team Continuous Improvement Professionalism Self Awareness Optimism and Resilience DESCRIPTION OF COMPETENCY Proactively identifies conditions that might cause health or safety hazards and takes action to remove such hazards. Understands all aspects of providing a safe environment for patient, self, and/or others in crisis and communicates safety expectations of team members. Establishes courses of action for self and others to ensure that work is completed efficiently Identifies and understands issues and opportunities. Compares data from different sources to draw conclusions. Uses effective approaches for choosing a course of action or developing appropriate solutions. Takes action that is consistent with available facts, constraints and probable consequences. Ensures that the patient and customer perspective, both internal and external, is a driving force behind business decisions and activities. Designs and implements service practices that meet patient, customers and own organisation s needs. Uses appropriate methods and flexible interpersonal style to help build a cohesive team. Improves team capabilities and facilitates the completion of team goals. Listens and conveys key messages effectively to direct reports and others Uses appropriate methods and a flexible interpersonal style to help build a cohesive team. Improves team capabilities and facilitates the completion of team goals. Initiates actions to improve existing conditions and processes Identifies improvement opportunities, generates ideas, and implements solutions. Adopts a principled and professional approach to work and in own dealing with patients, colleagues, teams and stakeholders Makes decisions without favouritism or bias and encourages others to do the same. Demonstrates an awareness of own strengths and development needs and the impact of own behaviour on others. Is open to feedback and opportunities to develop new capabilities and skills. Demonstrates an optimistic outlook and positive attitude in the face of difficult or challenging situations. Shows persistence and resilience to achieve work goals. Maintains calm in stressful situations and when dealing with difficult people. Equal Employment Opportunity Understand, support and adhere to the principles covered in the AV Workplace Respect Policy Lead by example in the promotion and implementation of EEO principles Occupational Health & Safety Ambulance Victoria Date of Issue: November 2013 Position Number: Page 2 of 6

3 Understand, observe and adhere to all safe working procedures and maintain safe work practices Key Deliverables Element CUSTOMER / PATIENT (Achieving satisfactory outcomes through delivering high standards of customer service and patient care) PROCESS IMPROVEMENT (Improving efficiency or quality of work processes or services) RESOURCES (Driving value in areas such as management or conservation of resources. These include goals that relate to effective management of finances, equipment, property, assets or expenses) Accountabilities Manage projects using the AV Project Management Framework and associated templates and procedures, to meet desired time, budget, compliance and quality objectives Develop strong working relationships with project stakeholders, ensuring clear communication and timely resolution of issues Manage day-to-day operational aspects of the project, including contractor oversight, account management and timely reporting Ensure effective working relationships are built and maintained with key internal stakeholders with regular face-to-face meetings and delivery of status reports and schedules Ensure project documents are completed and stored appropriately Create detailed project plans, including a project timeline and a proposed budget for approval by key stakeholders Gather, analyse and interpret data to support project activities and objectives Present findings and reports to key stakeholders (including Steering Committee papers) Manage or oversee multiple projects simultaneously as required Ensure project governance structures are in place, including stakeholder sign-off at key milestones Identify project risks and develop contingency plans in line with the AV Risk Management Framework and AV Project Management Framework Identify, manage, escalate and resolve project risks and issues, using judgement to recognise significant risks (legal, political, OH&S, or other) raising them to the relevant stakeholders including Manager Risk & Financial Compliance in a timely manner Gain an understanding of AV procedures (e.g. financial delegations, Project Management Framework) & apply appropriately to projects Contribute to the continuous improvement of project management policies, procedures, systems and templates within the AV project management community Attend project kick-off meetings, ensuring that scope ambiguities are resolved, and ensure funding approval has been issued for the project Develop project budgets in accordance with the AV Project Management Framework and the Specialist Service Division Project Financial Management Guide Manage functional expenditure within the project budget and seek endorsement from the Project Steering Committee (if applicable) and approval from the Chief Financial Officer where expenditure may exceed budget Implement approved plans and strategies within project budget parameters and time frames, develop strategies to reduce costs against the approved budget Ambulance Victoria Date of Issue: November 2013 Position Number: Page 3 of 6

4 Develop and maintain expenditure forecasts to enable accurate project budget planning Ambulance Victoria Date of Issue: November 2013 Position Number: Page 4 of 6

5 PEOPLE (Enhancing the ability of people to perform their roles and building a great place to work) Manage dedicated and non-dedicated project staff to achieve project outcomes Provide strong and effective leadership to the project team by fostering a culture of professional development, and continuous improvement Lead and manage project staff to ensure project deliverables are achieved and to drive superior business outcomes Minimum Selection Criteria Desirable selection criteria Qualifications & Experience Skills & Knowledge Relevant tertiary qualification Demonstrated experience in program and/or project management methodologies and appropriate Program/Project Management certification, preferably PRINCE2 Proven skills and demonstrated success in managing complex and/or high risk projects with multiple stakeholders Familiarity with project management in the public sector and an awareness of issues relating to a government environment Proficiency in Microsoft Office and relevant software applications Current Victorian driver s licence or interstate equivalent and willingness to travel throughout Metropolitan Melbourne and Regional Victoria as required Influencing skills to gain the acceptance and support of ideas, cooperation of others, and the ability to modify styles and techniques to accommodate tasks, situations and individuals Conceptual, analytical and problem solving skills to enable the identification of issues and the judgement to determine appropriate courses of action for achieving long-range organisational goals Initiative to identify and ensure that appropriate actions are taken to achieve goals Capacity to make sound decisions under pressure Authorisation Manager: Payroll Manager General Manager: Chief Financial Controller Ambulance Victoria Date of Issue: November 2013 Position Number: Page 5 of 6

6 Ambulance Victoria Date of Issue: November 2013 Position Number: Page 6 of 6

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