South Australia Police POSITION INFORMATION DOCUMENT

Transcription

1 South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Consulting and Information Discipline : AO Classification : ASO4 Service : Business Service Branch : Information Services Branch Position Title : Data Analyst LEVEL CHARACTERISTICS The position has been classified at the Administrative Services level 4 by virtue of the requirement to: Work under limited direction and provide relevant skills and experience in a specialist area of operation. Undertake projects of varied scope and impact for agency operations. Operate within broad defined guidelines. Use initiative and judgement where procedures are not clearly defined and identify specific or desired performance outcomes. Exercise responsibility for a unit of agency activity. POSITION SUMMARY The Data Analyst is accountable to the Data Quality Leader, Data Management Unit for the application of data integrity measures that promote and maintain the accuracy, reliability, integrity and consistency of data within SAPOL Information Systems. The Data Analyst will be required to apply database and analytical skills to assist in the development and application of continuous process improvement initiatives. The position will provide advice and support to Police information systems users and participate in business process and system enhancement activities. POSITION CHARACTERISTICS South Australia Police (SAPOL) provides a diverse range of services to the community. These services are aimed at producing a safe and peaceful environment by the minimisation of crime and disorder. It is a large complex agency and provides services to a range of different locations (over 100) spread across the State on a 24 hour a day basis. The SAPOL record systems, both computerised and hardcopy, include large and complex repositories of offender, victim, investigation and court outcome information. These systems are designed to improve community safety, officer safety, the ability of police to apprehend offenders, and meet legislative requirements.

2 SAPOL is committed to its legal and equitable obligations in respect of confidentiality and privacy, whilst meeting its primary responsibility for the safety and security of the community. There is a requirement for close cooperation and communication between participating agencies involved in the Criminal Justice System within South Australia and liaison and consultation with other Government agencies at a state and national level. Information Services Branch (INSB) is responsible for the management of information ensuring data quality is maintained, and the release of information is appropriate and timely. The Data Management Unit is responsible for the development, coordination and maintenance of data integrity initiatives pertaining to SAPOL data assets at both a local and national level. This is achieved through the development and implementation of continuous improvement strategies including a systematic audit programme, in conjunction with the development and promotion of supporting data policies, procedures and best practice standards. The Data Analyst reports to and will assist the Data Quality Leader in the development and application of data integrity measures that promote and maintain the accuracy, reliability, integrity and consistency of data within SAPOL Information Systems. The incumbent will be required to apply database and analytical skills and assist in the development and application of tools to support the auditing of data in SAPOL systems.. The incumbent will also be required to investigate reporting requirements, problems, and opportunities, seeking effective business solutions through improvements to both automated and non-automated business processes. The Data Analyst will participate in / lead small data quality and process improvement projects in addition to providing a consultative service to users. They will assist in the development and maintenance of standard operating procedures to ensure the training needs of staff are met and supervise staff as required, including the management of workloads and priorities to achieve successful outcomes within set time frames. ORGANISATION Supervisor Reports to: Supervisor's Position: Subject Position: Manager, Data Management Unit Data Quality Leader, Data Management Unit Data Analyst Other Positions reporting Assistant Data Analysts to the Supervisor: STATISTICS RELEVANT TO THE POSITION N/A

3 South Australia Police JOB AND PERSON SPECIFICATION Title of Position : Data Analyst Classification Code : ASO4 Position Number : Position Created : Type of Appointment : Permanent Service : Business Service Division/Branch : Information Services Branch Section : Data Management Unit Job & Person Specification Approval (for all positions excluding senior positions)... / / Commissioner of Police or Delegate P.C.O. Reference Number / JOB SPECIFICATION 1. Summary of the broad purpose of the position, and its responsibilities / duties. The Data Analyst is accountable to the Data Quality Leader, Data Management Unit for the application of data integrity measures that promote and maintain the accuracy, reliability, integrity and consistency of data within SAPOL Information Systems. The Data Analyst will be required to apply database and analytical skills to assist in the development and application of continuous process improvement initiatives. The position will provide advice and support to Police information systems users and participate in business process and system enhancement activities. 2. Reporting / working relationships (to whom the person reports, staff for whom the person is responsible and other significant connections and working relationships within the organisation) The Data Analyst reports to the Data Quality Leader, Data Management Unit. Works in close partnership with IT and Business Information Services. Works closely with the Data Integration Specialist within Data Management Unit. Supervise permanent and contract staff within the Data Management Unit as required. 3. Special Conditions (Such as non-metropolitan location, travel requirements, frequent overtime) This position may require intrastate and interstate travel. Some out of hours and weekend work may be necessary. Security Clearance will be required to meet SAPOL standards. As part of the selection process the applicant will be required to o provide details of any associations or relationships that creates or is likely to create a conflict of interest with his or her position

4 o provide details of any associations or relationships with a person with a criminal history or reputation o declare any secondary employment At all times whilst occupying the position incumbents must promptly report to the Manager any further conflicts of interest, associations or relationships as previously described. 4. Statement of Key Outcomes and Associated activities 4.1 Assist in the management of accurate and timely data for use by Operational Police, other administrative police personnel and Government Agencies who lawfully have access to police information by; provision of expert advice and support to Police information systems users including assisting with the drafting of newsletters, guides, manuals and forms participating in IS&T software development projects and system enhancement activities representing the Data Management Unit as a key business stakeholder to ensure data quality, legislative and user requirements are met. undertaking SAPOL system enquires and data extractions, and assisting with the execution of data uploads, merges and corrections. 4.2 Assist the development, implementation and maintenance of a continuous data quality improvement strategy to promote and maintain the accuracy, reliability, integrity and consistency of source data by: liaision with internal and external stakeholders (business, IT and operational) to support the prioritisation of data quality initiatives, including minimisation of manual rework and data redundancy. participating in the testing, evaluation, revision and development of data quality policies, procedures and best practice standards to ensure they meet current fit for purpose and future agency needs. assisting with the development of recommendations / reports / briefings / standard operating procedures / data dictionary and project plans to address data quality issues including organisational, business process improvement and technology solutions. participate in, develop and deliver training for internal and external users 4.3 Assist in the development and maintenance of performance reporting tools by: reviewing performance management business processes and ongoing review of function and capabilities, including the mapping of reports to support the delivery of accurate information to senior managers. explore and evaluate IT and business process options for on-going management of performance information 4.4 Undertake minor and major project work utilising a structured project methodology for effective project management including leading small teams through the project life cycle, ensuring attention to risk / issues management and benefits realisation delivering effective change management including testing of software and business processes 4.5 Prepare reports, submissions and briefings as required. Certified correct by OIC/Branch Head :... / / Acknowledged by Current Occupant :... / / Name of Current Occupant :...

5 PERSON SPECIFICATION Essential Minimum Requirements (Those characteristics considered absolutely necessary.) Educational / Vocational Qualifications (Include only those listed in Commissioner's Standard 2 as an essential qualification for a specified group.) Personal Abilities/Aptitudes/Skills (Related to the job description, and expressed in a way which allows objective assessment.) Demonstrated high level of verbal, written and open communication skills. Proven analytical and conceptualisation skills with the ability to work through complex system problems and effectively communicate solutions. Demonstrated ability to prioritise work, establishes goals, develop comprehensive and realistic work plans with minimum supervision, and meet deadlines. Demonstrated ability to be flexible, adapt, show initiative and work as part of a team and as an individual. Possess a high level of personal integrity and credibility and maintain confidentiality. Demonstrated ability to contribute to the maintenance of a harmonious, safe and healthy workplace, free of harassment, unlawful discrimination and bullying and where diversity is valued. Experience (Including Community Experience) Experience in the use of Microsoft Office products, for example Excel, Word, Access, Project, PowerPoint and Visio. Experience in business intelligence report writing and application of tools such as Business Objects, Crystal Reports. Experience in developing and delivering small group presentations and staff training. Knowledge Knowledge of data quality, data management and analysis, statistical techniques and business user acceptance testing. Demonstrated proficient knowledge and commitment to OHS&W legislation, principles and practices: and risk assessment in accordance with the OHS&W Act (1986), Regulations & AS/NZS 4360 Standard. Knowledge of the principles of equity and diversity requirements. Desirable Characteristics (To distinguish between applicants who have met all essential requirements) Personal Abilities/Aptitudes/Skills Ability to develop and maintain sound working relationships Demonstrated ability to learn new skills associated with information management / data quality

6 Experience Experience in the analysis and re-engineering of business and automation processes to support continuous improvement. Experience in the preparation of comprehensive documentation, such as reports, manuals and data dictionaries. Experience as an analyst in a data quality environment. Knowledge Knowledge of the Justice process and associated information and classification systems Knowledge of the SA Police Department objectives, policies, procedures and organisational structures. Knowledge of Project and Change Management methodologies Educational / Vocational Qualifications (Considered to be useful in carrying out the responsibilities of the position) Relevant certification / qualification and or training in Information Management, Computer Science or related discipline.