TRAINING & DEVELOPMENT CALENDAR JANUARY - JUNE 2015

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1 TRAINING & DEVELOPMENT CALENDAR JANUARY - JUNE 2015 RTO NUMBER: 52217

2 JANUARY (Block 1) Establishing Relationships & Safety at Work Establish Effective Workplace Relationships - BSBWOR401A Coordinate Implementation of Customer Service Strategies - BSBCUS401B Implement & Monitor WHS Policies, Procedures & Programs to Meet Legislative Requirements - BSBWHS401A (Block 1) FEBRUARY 3 February Certificate IV in Work Health & Safety - BSB & February Certificate IV in Training & Assessment - TAE & February Discipline & Termination - Reducing the Risk 5 February Certificate IV in Project Management Practice - BSB February Quality Auditing Participate in Quality Audit - BSBAUD402B Initiate a Quality Audit - BSBAUD501B Lead a Quality Audit - BSBAUD503B Report on a Quality Audit - BSBAUD504B February Contact Officer Discrimination, Harassment & Bullying 16 February Cultural Diversity & Awareness February Diploma of Management - BSB February

3 MARCH Equal Employment Opportunity (EEO) 2 March DISC Emotional Intelligence 2 March (Block 2) Leading & Managing Performance Promote Team Effectiveness - BSBWOR402A Implement Continuous Improvement - BSBMGT403A Develop Teams & Individuals - BSBLED401A Support Performance Management Process - BSBHRM403A (Block 2) 31 March Workplace Safety Awareness for Supervisors 6 March Performance Management 10 March Workforce Planning 17 March & March Risk Management 23 March S1, S2, S3 - Site Supervisor Apply Risk Management Processes - RIIRIS301D Conduct Safety & Health Investigations - RIIWHS301D Communicate Information - RIICOM301D Certificate IV in Training & Assessment - TAE40110 (Block 1 & Block 2) March 31 March 2 April & April 31 March APRIL 7 10 April Discipline & Termination - Reducing the Risk 9 April Certificate IV in Work Health & Safety - BSB & April Performance Management 17 April Certificate IV in Training & Assessment - TAE40110 (Block 1 & Block 2) 31 March 2 April & April For customised training solutions to meet your workforce development needs, contact AMMA today. AMMA Training & Development

4 MAY Equal Employment Opportunity (EEO) Adelaide 1 May Workplace Safety Awareness for Supervisors 5 May Cultural Diversity and Awareness 4-7 May DISC Emotional Intelligence Kalgoorlie 8 May S1, S2, S3 - Site Supervisor Apply Risk Management Processes - RIIRIS301D Conduct Safety & Health Investigations - RIIWHS301D Communicate Information - RIICOM301D (Block 3) Leading Operational Performance Develop Work Priorities - BSBWOR404A Show Leadership in the Workplace - BSBMGT401A Implement an Operational Plan - BSBMGT402A Adelaide Rockhampton 26 May Contact Officer: Discrimination, Harassment & Bullying 18 May Workforce Planning 19 May Quality Auditing Participate in Quality Audit - BSBAUD402B Initiate a Quality Audit - BSBAUD501B Lead a Quality Audit - BSBAUD503B Report on a Quality Audit - BSBAUD504B (Block 3) Human Resources Essentials Review Human Resources Functions - BSBHRM404A Support the Recruitment, Selection & Induction of Staff - BSBHRM405A Support Employee & Industrial Relations Procedures - BSBWRK411A May & 3-5 June May JUNE Discipline & Termination - Reducing the Risk Adelaide 2 June Certificate IV in Training & Assessment - TAE & June 2 June 3-5 Jun Certificate IV in Work Health & Safety - BSB & June Risk Management 11 June DISC Emotional Intelligence Darwin June 26 June 29 June

5 LEADERSHIP & MANAGEMENT COURSES DESCRIPTION DURATION Diploma of Management - BSB51107 Quality Auditing Participate in Quality Audit - BSBAUD402B Initiate a Quality Audit - BSBAUD501B Lead a Quality Audit - BSBAUD503B Report on a Quality Audit - BSBAUD504B Certificate IV in Project Management Practice - BSB41513 Establishing Relationships & Safety at Work Establish Effective Workplace Relationships - BSBWOR401A Coordinate Implementation of Customer Service Strategies - BSBCUS401B Implement and Monitor WHS Policies Procedures & Programs to meet Legislative requirements - BSBWHS401A Leading & Managing Performance Promote Team Effectiveness - BSBWOR402A Implement Continuous Improvement - BSBMGT403A Develop Teams & Individuals - BSBLED401A Support Performance Management Process - BSBHRM403A Leading Operational Performance Develop Work Priorities - BSBWOR404A Show Leadership in the Workplace - BSBMGT401A Implement an Operational Plan - BSBMGT402A Cultural Diversity and Awareness Turn your team into a motivated, creative and high-performing machine. Take leadership to the next level. Develop effectiveness and enhance your workplace impact. Learn how to implement and plan quality assurance programs; design initiatives that increase safety and compliance; and develop your professional quality assurance skills. Concept development, implementation and finalisation how to handle every phase of project management. Learn how to establish and manage client relationships. Identify opportunities for improvement, and drive and implement change in the workplace. Investigate the field of planning and operational performance. As frontline managers, leadership is the key focus for this course. Explore what it takes to create an environment where leadership is a shared responsibility. Newly promoted? Take control, accelerate your leadership skills and motivate your team. Does your organisation drive performance in your workforce? Learn how to achieve results through your greatest asset. 3 days (2 x 3 days) WORK, HEALTH & SAFETY (WHS) DESCRIPTION DURATION Certificate III in Work Health & Safety (in partnership with Sustainability) - BSB30712 Gain an understanding of WHS roles, functions and legal obligations, and carry out your HSR responsibilities with confidence. Scheduled to meet customer demand. Certificate IV in Work Health & Safety - BSB41412 Develop effective WHS programs and reduce organisational risk. 5 days (3 + 2days) Diploma of Work Health & Safety - BSB51312 Risk Management S1, S2, S3 - Site Supervisor Apply Risk Management Processes - RIIRIS301D Conduct Safety & Health Investigations - RIIWHS301D Communicate Information - RIICOM301D Workplace Safety Awareness for Supervisors WHS legislation - is it crystal clear? Ensure your personal compliance, as well as that of your orgnisation. Are you aware of the potential hazards in your workplace? Identifying hazards and managing risk is an essential part of creating a safe work environment for your employees and is a requirement under WHS laws. This program will enable mine site employees to perform the duties and position requirements of a Mine Safety & Health Representative. This course is a legislative requirement in queensland only. Is your office a sanctuary or a safety hazard? Identify and control office hazards and protect your staff. This course covers topics such as duties and obligations under the legislation. Scheduled to meet customer demand.

6 HUMAN RESOURCES & EMPLOYEE RELATIONS DESCRIPTION DURATION Contact Officer: Discrimination, Harassment & Bullying Discipline & Termination - Reducing the Risk Equal Employment Opportunity (EEO) Human Resources Essentials Review Human Resources Functions - BSBHRM404A Support the Recruitment, Selection & Induction of Staff - BSBHRM405A Support Employee & Industrial Relations Procedures - BSBWRK411A Diploma of Human Resources Management - BSB50613 Workforce Planning Performance Management Keep it confidential. Prevent issues of harassment and bullying from escalating into costly external legal processes. Clued-up on complex regulatory changes? Fulfill your legal obligations and handle dismissals with dignity. A discrimination-free workplace is your responsibility. Learn how to ensure a happy and equal working environment. Maximise the potential of your people with an effective HR management system. The recruitment process can be costly. Find the right person for the job quickly, and keep staff turnover low and morale high. Develop the managerial skills and sound theoretical knowledge to ensure your organisation effectively conducts human resource functions. Concerned about unemployment rates and skills shortages? Engage and retain good staff to ensure your business s success Get the best from your business s biggest asset your people. This program provides the knowledge and practical skills you need to design or review a performance management system, plus practical methods for successfully implementing and operating performance management processes. 2 hrs Scheduled to meet customer demand. PERSONAL EFFECTIVENESS DESCRIPTION DURATION Certificate IV in Training & Assessment - TAE40110 Cultural Diversity and Awareness DISC Emotional Intelligence Aspire to inspire and help others to accomplish their goals with the newly-approved minimum qualification for trainers and assessors in Australia. This unit teaches the skills and knowledge a vocational trainer or assessor requires to identify language, literacy and numeracy (LLN) skill requirements of training and the work environment, and to use resources and strategies that meet the needs of the learner group. Newly promoted? Take control, accelerate your leadership skills and motivate your team. Take leadership to the next level. Become an inspirational manager and maximise the potential of your whole team. Learn how a leader s actions and words as well as processes and structure can ensure alignment to strategy and engagement from the entire workforce. Get your message across. Inspire trust and confidence with communication skills to impact your bottom line. (2 x 3 days) (2 x 3 days) 1/2 day Workplace Safety Awareness for Supervisors Learn workplace duties and obligations under WHS legislation. Performance Management This program provides the knowledge and practical skills you need to design or review a performance management system, plus practical methods for successfully implementing and operating performance management processes. For customised training solutions to meet your workforce development needs, contact AMMA today. AMMA Training & Development

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