Certificate IV in Human Resources BSB41007

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1 Certificate IV in Human Resources BSB41007 Vocational Outcomes Unit Descriptors Unit Selection Sheet

2 2 Vocational Outcomes BSB41007 Certificate IV in Human Resources has been designed for individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focussed on discrete human resources functions, such as remuneration, workforce planning or human resources information systems. Likely functions include: Developing your presentation skills Coordinating HR services Recruitment processes Developing effective workplace relationships Examples of customised roles in the industry are: - Human Resources Assistant Human Resources Officer Payroll Officer Entry requirements There are no prerequisites for entry to this qualification. Pathways After achieving the BSB41007 Certificate IV in Human Resources, candidates may undertake the BSB50607 Diploma of Human Resources Management, or a range of other Diploma qualifications with NTD Training. Qualification Details To achieve a BSB41007 Certificate IV in Human Resources the student is required to complete a total of 10 units, comprising of 4 Core Units and 6 Elective Units 3 elective units must be selected from the elective units listed below. The remaining 3 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification. Elective units must be relevant to the work outcome, local industry requirements and the qualification level Please see Unit Descriptors and Unit Selection Sheet for details.

3 3 UNIT DESCRIPTORS 4 Core Units to be Chosen 6 Electives to be Chosen UNIT ELEMENT UNIT DESCRIPTION Research human resources functions Review policy and procedures frameworks Apply ethical framework Report on research outcomes BSBHRM401A Review human resources functions BSBHRM402A Recruit, select and induct staff BSBHRM403A Support performance management process BSBWRK410A Implement industrial relations procedures BSBCUS402A Address customer needs BSBFIA402A Report on financial activity BSBADM405B Organise meetings BSBADM406B Organise business travel Determine job descriptions Plan for selection Assess and select applicants Appoint and induct successful candidate Review performance management infrastructure Promote performance management system Collate performance management data Communicate and implement organisation's industrial relations policies and procedures Assist in minimising industrial relations conflict Enhance industrial relations Assist customer to articulate needs Satisfy complex customer needs Manage networks to ensure customer needs are addressed Compile financial information and data Prepare statutory requirement reports Provide financial business recommendations Make meeting arrangements Prepare documentation for meetings Record and produce minutes of meeting Organise business itinerary for domestic and overseas travel Make travel arrangements Arrange credit facilities knowledge required to undertake research that supports work across a range of human resources functional areas. This is a foundation unit for any person wishing to pursue competency in human resources and provides a sound basis for working across various human resources functional areas. knowledge required to execute tasks associated with the recruitment cycle. knowledge required to assist in the effective implementation of a performance management system and to facilitate employee performance. Please note that this unit does not address the line management responsibilities of performance management; this is addressed in BSBMGT502B Manage people performance. knowledge required to work with industrial relations policies and procedures. knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of statutory requirement reports. knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation. knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.

4 UNIT ELEMENT UNIT DESCRIPTION Create opportunities to maximise innovation within the team Organise and agree effective ways of working Support and guide colleagues Reflect on how the team is working BSBINN301A Promote innovation in a team environment BSBCMM401A Make a presentation BSBOHS407A Monitor a safe workplace BSBRKG404A Monitor and maintain records in an online environment BSBREL401A Establish networks BSBRES401A Analyse and present research information Prepare a presentation Deliver a presentation Review the presentation Provide information to the workgroup about OHS policies and procedures Implement and monitor participative arrangements for the management of OHS Implement and monitor the organisation's procedures for providing OHS training Implement and monitor procedures for identifying hazards and assessing risks Implement and monitor the organisation's procedures for controlling risks Implement and monitor the organisation's procedures for maintaining OHS records for the team Confirm requirements for recordkeeping in an online environment Identify and assess records for storage Monitor and maintain business records in an online environment Develop and maintain business networks Establish and maintain business relationships Promote the relationship Gather and organise information Research and analyse information Present information knowledge required to be an effective and pro active member of an innovative team. This unit covers the performance outcomes, skills and knowledge required to prepare, deliver and review a presentation to a target audience. knowledge required to implement and monitor the organisation's occupational health and safety (OHS) policies, procedures and programs in the relevant work area to meet legislative requirements. This unit covers the identification and assessment of records for storage and the maintenance and monitoring of electronic business records. knowledge required to develop and maintain effective work relationships and networks. It covers the relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers. knowledge required to gather, organise and present workplace information using available systems.

5 UNIT ELEMENT UNIT DESCRIPTION Identify risks Analyse and evaluate risks Treat risks Monitor and review effectiveness of risk treatment/s BSBRSK401A Identify risk and apply risk management processes BSBSUS301A Implement and monitor environmentally sustainable work practices BSBWOR401A Establish effective workplace relationships Investigate current practices in relation to resource usage Set targets for improvements Implement performance improvement strategies Monitor performance Collect, analyse and communicate information and ideas Develop trust and confidence Develop and maintain networks and relationships Manage difficulties into positive outcomes knowledge required to identify risks and to apply established risk management processes to a subset of an organisation or project's operations that are within the person's own work responsibilities and area of operation. knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness. This unit requires the ability to access industry information, applicable legislative and occupational health and safety (OHS) guidelines. knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation BSBWOR402A Promote team effectiveness BSBWRT401A Write complex documents Plan to achieve team outcomes Develop team cohesion Participate in and facilitate work team Liaise with management Plan documents Draft text Prepare final text Produce document knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation. knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

6 6 CERTIFICATE IV IN Human Resources (BSB41007) Trainee: Com Date: Employer: Contact: On Job Training Off Job Training Hrs per wk: Tick No Module Title TOTAL 10 UNITS Four (4) Core units must be selected 1 BSBHRM401A Review human resources functions 2 BSBHRM402A Recruit, select and induct staff 3 BSBHRM403A Support performance management process 4 BSBWRK410A Implement industrial relations procedures Six (6) Elective Units must be selected 5 BSBCUS402A Address customer needs 6 BSBFIA402A Report on financial activity 7 BSBADM405B Organise meetings 8 BSBADM406B Organise business travel 9 BSBINN301A Promote innovation in a team environment 10 BSBCMM401A Make a presentation 11 BSBOHS407A Monitor a safe workplace 12 BSBRKG404A Monitor and maintain records in an online environment 13 BSBREL401A Establish networks 14 BSBRES401A Analyse and present research information 15 BSBRSK401A Identify risk and apply risk management processes 16 BSBSUS301A Implement and monitor environmentally sustainable work practices 17 BSBWOR401A Establish effective workplace relationships 18 BSBWOR402A Promote team effectiveness 19 BSBWRT401A Write complex documents Comments: Student Signature Print Name Date Client Signature Print Name Date NTD Representative Signature Print Name Date Office Use Only Resources Ordered Orientation Pack Training Plan Developed

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