T-Com as ICT company on it`s way! Rüdiger J.Schulz, COO Slovak Telekom

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1 T-Com as ICT company on it`s way! Rüdiger J.Schulz, COO Slovak Telekom

2 Content Deutsche Telekom Group T-Systems/T-Com Slovakia ICT Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm new ST Group member 2

3 Deutsche Telekom - Facts about the overall Group. Market position: #1 Telco provider in Germany (TC, Mobile & IT) Turnover: Approx bn. (> 50% outside of Germany) Employees: Globally approx. 240,000 Customers/connections: Over 170 million connections (DSL, Fix voice, Mobile) International presence: in more than 50 countries worldwide Strategic partnerships: With the most important players like Google, Apple, SAP, Intel, Microsoft, Cisco, IBM, Alcatel- Lucent etc. Environmental protection #1 - the world's best TC company according to the Carbon Disclosure Leaders Index Social responsibility: > 100 Mio donation to support various social projects 3

4 T-Systems globally Computing services Global footprint More than m2 data center space More than servers 7 strategic twin core data centers worldwide c MIPS over 5.1 petabytes of storage (D) Desktop services Desktop systems under service: c. 1.1 Mio Thereof Managed Desktop: c Thereof Customer specific: c Application management Industry leading Dynamic Services Platform State-of-the-art commercial and operational model Acknowledged by all key analysts Highly satisfied customers More than 2,2 Mio named SAP users More than 9,7 Mio installed SAPS PoP Backbone Datacenter BPO CSS DSS Staff in Near-/Offshoring Countries* 2006: c : c : c * Only T-Systems Services from Near-/ Offshoring Countries Remote Desktop Service Desktop Engineering Open Systems Mgt. SAP Basis Management Help Desk 4

5 T-Systems Slovakia Near-shoring centre of global T-Systems Provided services OSS (Unix, Windows, Data, Virtualization) SAP Basis 24/7 Monitoring support Non-SAP Applications (Middleware, DB) TSS (VoIP, Network Security) 8/5 2ndlevel support with 24/7 on-call duty Supported by qualified professionals in Košice 2006 The company was formally established employees employees 2008 Reached 1000 employees 2009 More than 1000 employees 5

6 Slovak Telekom Group in the DT Group Deutsche Telekom footprint in Europe Tailor made professional business solutions Full range of mobile services for everybody Slovak Telekom Group Mobile Customers: 2.4 mio.* Fixed Accesses: 1.3 mio. * Employees: thns.* Annual revenue (2008): bil.* EBITDA (2008): 431,1 mil.* * excl.posam All information on web Demanding professional IT solutions for all sectors 6

7 Content Deutsche Telekom Group T-Systems/T-Com Slovakia ICT Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm new ST Group member 7

8 Social and economic changes also possible by new ICT technologies Machines converse with machines Increased importance Everyday products go online of ecology & ethics Energy costs are exploding Work and personal life become blurred Data volumes multiply Communities develop products Digital becomes mobile Digital lifestyle conquers the workplace Cell phone becomes Life Assistant Natural resources are becoming scarce User interfaces are becoming more human Networked sensors deliver real-time data Applications originate online Innovation is quickly becoming a commodity 8

9 Our ICT perception Fixed data ICT 9

10 Our Customer Focus Building on past experience Infrastructure Support processes Value chain processes Business Process Outsourcing Data centres IT-Outsourcing ASP / SaaS Slovakia Telco service Up to now ROSE Infrastructure Outsourcing Telco Infrastructure supplier Strategic Service Partner 10

11 T-Com ICT product and service portfolio Large Accounts Customized IT solutions via renomated 3 rd parties SME, SOHO Backup services Managed LAN Managed Desktop Virtual Desktop Server Virtualization Software as a service Data centre services 11

12 Content Deutsche Telekom Group T-Systems/T-Com Slovakia ICT Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm new ST Group member 12

13 Cisco ROSE Rapid Operational Sales Enhancement NO.1 + NO.1 = NO.1 MAXIMIZE BUSINESS OPPORTUNITIES IMPROVE BUSINESS CASES BY OPTIMIZED COOPERATION SPEED UP PRODUCT & SOLUTION DEPLOYMENT INNOVATE MARKETING & SALES APPROACH 13

14 T-Office Managed Virtual Office Service Security Firewall Easy VPN Unified Communications 3 types of Voice (CCME with SIP trunk, SIP trunk and PABX, hosted PABX) + IP Phones Mobility Wifi Internal WLAN, Guest WLAN Easy VPN Management HelpDesk 24X7, proactive monitoring A managed service package to enhance business productivity to T-Com SME customers 14

15 Joint Customer Marketing T-Com General Partner at Cisco EXPO 2009 Cisco Main Partner at T-Com Managed ICT Roadshow

16 Content Deutsche Telekom Group T-Systems/T-Com Slovakia ICT Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm new ST Group member 16

17 Fdf dsdf adf af Df af Af a Adf a Af asdf Af a Af adf Dsaf a Af Adf adf Adsf a Af da Adf a Daf a Adf a Df Adf a Adf a Daf a Adf a Df a Fadf sa Dsaf af Sa Df a Daf a Ad Faad Adaf Adaf aa Af Adf f ST Data centres Existing and newly planned data centres in Slovakia PO,BZENOV 394 sq m BRATISLAVA 2694 sq m BA New DC 1200 sq m BB, TAJOV 1048 sq m KOŠICE 1580 sq m 17

18 New Data Centre in Bratislava Step further into the ICT market Recognize need of data storage Offering new services to our key customers Contribution for revenue growth Becoming the largest commercial data centre provider on the Slovak market Professional 24/7 housing services with Tier III standard - Double technologies for power supply and connectivity = 6 days without any contact with external environment - Business continuity/disaster recovery plan; Electronic fire alarm (EPS), Electronic security system (EZS), Camera system (KS), high level of cooling systems - Green technologies according to EN ISO 14001:

19 Content Deutsche Telekom Group T-Systems/T-Com Slovakia ICT Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm new ST Group member 19

20 PosAm a new member of ST Group Solutions Application delivery Document Management esign Infrastructure consolidation Plan view Storage & High Availability Virtualisation Services Operation services Hardware support and service Trainings Managed services Outsourcing Segments Banking Insurance Industry Public sector USEFUL TECHNOLOGIES USEFUL TECHNOLOGIES USEFUL TECHNOLOGIES 20

21 T-Com our vision as an ICT provider ONE-STOP SHOPPING Be a complex ICT provider on the Slovak market CUSTOMER SATISFACTION REFLECTING CUSTOMERS NEEDS Rialable ICT partner for corporate and public sector Bringing vertical specific products & services RESPONSIBILITY Towards customers, partners, Employees Social responsibility INNOVATIONS To become an enabler for innovations via partnering with reknowned IT partners 21

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