T-SYSTEMS ENABLER OF CONNECTED LIFE AND WORK. Company presentation T-Systems International GmbH
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1 T-SYSTEMS ENABLER OF CONNECTED LIFE AND WORK Company presentation T-Systems International GmbH
2 Contents 1. Deutsche Telekom 2. T-Systems 3. Our solutions ZERO DISTANCE FOR OUR CUSTOMERS 4. Our core competencies
3 Deutsche Telekom
4 DeutSche TelEKom Our AIM My first choice For connected life And work T-Systems International GmbH March
5 DEUTSCHE TELEKOM Partner for connected life and work T-Mobile Telekom T-Systems T-Mobile offers cell-phone solutions in the Netherlands, Austria, the Czech Republic, and the USA. The Telekom subsidiaries provide products and services for the fixed network, mobile communications, IPTV, online and cloud services in Europe. T-Systems delivers ICT solutions for major corporations and public-sector organizations worldwide. T-Systems International GmbH March
6 DEUTSCHE TELEKOM Facts & Figures We make the right connections More than190 million customers Presence in around 50 countries worldwide No. 1 on German market (phone, mobile, IT) 60.1 billion revenue: more than 50% generated outside Germany employees worldwide We run our business responsibly A leading player in terms of data protection and security A pioneer in environmental protection through the development of energy-efficient ICT solutions trainees and co-operative education students in Germany We think ahead Telekom Innovation Laboratories / T-City project Intelligent network solutions for connected cars, healthcare and energy Internet services Mobile Internet Connected home Deutsche Telekom an international market leader for connected life and work T-Systems International GmbH March
7 T-Systems
8 T-SYSTEMS Our mission We're shaping the future of a connected business world and society. And we are creating added value for our customers, employees and investors through innovative ICT solutions. Reinhard Clemens, CEO of T-Systems and Member of Deutsche Telekom Board of Management
9 T-Systems Becoming the leading ICT provider through expertise and growth Deutsche Telekom debis GEOS Airbus DPWN GRÜNDUNG T-SYSTEMS European Patent Office Vorwerk Allianz AGIS KB Graubünden Aeroporti di Roma Gedas DCVD BHF Bank Everything Everywhere Arivia Philips Shell Intl. H&S Orange NL Old Mutual Group Aurum BP TUI E.ON Presbyterian Healthcare Services BAT KONE EU T-Systems: T-Systems was founded by two strong partners. Goal: Deliver one-stop, best-in-class ICT solutions Extensive industryand company-specific expertise due to taking on employees from a variety of organizations T-Systems International GmbH March
10 T-Systems Deutsche Telekom s subsidiary for major corporations A global player with global resources INTERNATIONAL presence OFFICES IN OVER 20 COUNTRIES, GLOBAL DELIVERY CAPABILITY Focus LARGE CORPORATIONS, MULTI-NATIONAL COMPANIES, PUBLIC SECTOR AND HEALTHCARE ORGANIZATIONS Market position No. 1 No. 2 No. 2 ICT provider in Germany Systems integration in Germany Manufacturing IN EMEA Revenue 9.5 BILLION* *2013 FIGURES Employees APPROX ( IN GERMANY, OUTSIDE GERMANY)* *2013 FIGURES T-Systems International GmbH March
11 OUR SOLUTIONS ZERO DISTANCE FOR OUR CUSTOMERS
12 #generationeasy, #byod 71% of employees in Germany use personal devices for work #mobile_shopping Half of consumers use two or more devices for shopping #big_data, #health Big data could help save 333 billion euros in healthcare #m2m, #smarthome There will be 2.5 billion M2M connections by 2020
13 Yihaodian A virtual supermarket created by an Augmented Reality app. 80% of smartphone owners use their devices while shopping (comparing prices, etc.) The product talks, the crowd acts Im Business zeitalter models der are changing kunden und user in ändern the ERA sic of the customer Geschäftsmodelle and user The Nike+ Community has run almost 1.2 billion in total. The shop comes to the customer FAST INTERNET Access Zero distance The customer builds the product Local Motors only spends 2% of the usual investment for automobile development thanks to crowdsourcing. Proximity to people, brands and markets
14 Zero Distance presents new challenges for all decision-makers DRIVE INNOVATION CUSTOMER EXPECTATIONS USER EXPECTATIONS THE SHOP COMES TO THE CUSTOMER THE CUSTOMER BUILDS THE PRODUCT THE PRODUCT TALKS, THE CROWD ACTS FAST ACCESS INTUITIVE USABILITY USERS & BUSINESS UNITS BUY IT KEEP THE ENGINE RUNNING BUDGETS & COSTS SKILLS & RESOURCES STABLE OPERATION
15 The decision-maker becomes a Zero Distance manager How do I enable service and interaction with customers across all channels? How can our employees really work from any location? What about product liability? How can we manage millions of end customers instead of 100 dealers? How can I provide the required resources as quickly as possible? How do I ensure data protection and data security? What services do we offer our customers on a mobile basis? How should employees share large volumes of data? How can I support new business models?
16 Zero Distance calls for transformation of ICT TRANSFORMATION TOWARD CLOUD & BIG DATA COLLABORATION MOBILE Business intelligence Harmonizing IT systems Multi-Cloud management Data management Collaborative workplace infrastructures Interacting with customers and partners Social business BYOD Management of mobile devices & apps Business process mobilization SECURITY T-Systems International GmbH March
17 T-Systems supports the transformation of ICT CLOUD & BIG DATA COLLABORATION MOBILE Mobile city office Especially useful in rural regions: the fully equipped office on wheels. Port of Hamburg Smart Port logistics help control the flow of goods, make optimal use of space and reduce backups. Bag2Go The smart bag arrives at its destination even with delays. Arrival control Know when the parcel service or breakdown assistance will arrive in real-time. Runtastic More than 26 million registered users monitor their fitness data with this running and fitness app. SECURITY T-Systems International GmbH March
18 THE T-SYSTEMS PORTFOLIO Solutions for the transformation DYNAMIC NET-CENTRIC SOURCING COLLABORATION MOBILE ENTERPRISE SECURITY & GOVERNANCE SUSTAINABILITY & CORPORATE RESPONSIBILITY AUTO/MI TRANSPORT PUBLIC UTILITIES HEALTH TELCO INSURANCE BANKING RETAIL CONSULTING Infrastructure Consulting ICT Strategy Business Process DETECON Consulting APPLICATION SERVICES Software Development Implementation Release Change/Upgrade Optimization Testing INDUSTRY BUSINESS SOLUTIONS Manufacturing/ Automotive Solutions/IN Connected Car Enterprise Solutions Travel, Transport & Logistic Solutions Public Sector Solutions CROSS INDUSTRY BUSINESS SOLUTIONS Application Management, Mod. & Testing Services Cloud Readiness & Management Solutions Utilities/ IN Energy Solutions Web, Social & Mobility Enabling Services Health/ IN Health Solutions SUPPORT & ENABLING SERVICES ICT Security Services Application Performance Management INNOVATIONS Open Innovation Projects Innovation Coaching Innovation Center München INFRASTRUCTURE & NETWORK SERVICES Solution Design Installation & Configuration Consolidation & Migration Operation Support Managed Services Outsourcing APPLICATION OPERATIONS Application Operations for SAP Solutions Application Operations for other Solutions DATA CENTER SERVICES Hosting Services Mainframe Services Unified Communication & Collaboration CONNECTIVITY SERVICES Virtual Private Networks Corporate Video Access & Voice Services Archiving & Content Management Services Inhouse Services D END USER SERVICES Managed Workplace Services Mobile Enterprise Services Service Desk & Onsite Services IN = Intelligent Networks = incl. Cloud-Based Service
19 T-SYSTEMS Partner for Zero Distance T-Systems International GmbH March
20 Our core competencies
21 T-Systems what we offer GLOBAL DELIVERY CAPABILITY Approx. 1.3 million managed desktops worldwide 72 data center with m 2 (incl. 24 Twin Core) 302 MPLS PoPs worldwide Follow-the-sun customer network management via network operation centers in the USA, Singapore, the UK, and Germany Help-desk support in 28 languages (more than 2300 service desk agents) Scalable platforms More than 41 million SAPS running open systems servers MIPS As of Q1/2014 T-Systems International GmbH March
22 T-Systems what we offer Industry-specific expertise Expert advice for market leaders across a wide range of industries #2 in EMEA in the manufacturing industry #1 in Germany in the transport sector #2 in Germany in the utilities sector #3 in Germany in the public sector ICT expertise Integration of IT and telecommunications: ICT delivery management, end-to-end monitoring, processes in line with SLAs and ITIL Customer-specific pricing models, e.g. price per desktop, LAN port Dynamic services with flexible up and down scaling #1 on the ICT market (Germany) #2 for systems integration on the German market A cloud-computing pioneer T-Systems has been delivering solutions via dynamic platforms for more than 10 years. Over users at numerous customer organizations leverage T-Systems Dynamic Services for Collaboration offering As of Q1/2014 T-Systems International GmbH March
23 T-Systems innovation network planning and implementing leading-edge solutions T-SYSTEMS INNOVATION CENTER Customers and partners are actively involved in the innovation process new ideas and potential solutions are developed jointly Visitors can experience and interact with innovations up-close Accelerated innovation cycles thanks to rapid prototyping Cooperation on government-sponsored projects Partnership with Ludwig Maximilian University (LMU), Munich T-GALLERY Showcases a vision of the future, from the perspective of consumers. TELEKOM INNOVATION LABORATORIES Development and research of new technologies. T-CITY FRIEDRICHSHAFEN More than 30 projects to test the Connected Life and Work vision. T-Systems International GmbH March
24 Intelligent network solutions provide our customers with new business models ENERGy Services for the highly complex energy grid of the future Smart metering and gateway communications services Industry solutions for energy industry processes Smart home Smart grid services Health Solutions for connecting doctors, patients, hospitals, health insurance providers and care facilities Telematics Telemedicine/telemonitoring Digital processes Ambient assisted living (AAL) Hospital IT Connected Car Integrating cars and trucks into the Internet and company processes Cloud infrastructure and operation of the open Business2Car platform Telematics services Connectivity (M2M/broadband) Intelligent networks that connect diverse devices and systems are driving growth for new ICT technologies. T-Systems International GmbH March
25 Partners Global alliances Cooperation with global leaders Certifications and exclusive partnerships
26
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