Cloud Computing Solutions

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1 Cloud Computing Solutions

2 Cloud computing and virtualization solutions W NTT Communications believes cloud services should integrate into the overall ICT solution, appropriate. Our cloud computing and virtualization solutions provide the flexibility, availability, scalability and cost effectiveness you need to get the most from the infrastructure and applications that underpin the success of your business. Cloud computing has long promised many advantages over traditional hosting by delivering a cost effective way to scale computing resources on demand. Until now, cloud solutions have failed to provide the security, performance and control vital for today s enterprise applications. From virtualized servers running on dedicated hardware to true Public cloud on a global platform, we deliver ICT solutions to suit the needs of any global enterprise. Pay As You Go: ondemand, operational expenditure cost model that mitigates costs such as space and power by drawing on shared resources Customer control: provision a public cloud or virtual machine through a secure intuitive customer portal that puts you in command Availability: rapidly and inexpensively deploy compute power remotely Scalability: ramp up compute power as and when you need it Superior network performance: use NTT Communications expertise in network management for international cloud deployments Security: NTT Communications network of international data centers is subject to strict security performance measures including U.S. Telecommunications Industry Association, The Uptime Institute, and ASHRAE. Within Europe, our organisation is Choice: Multiple delivery models to suit every use and demand. NTT Communications extremely reliable, high performance, SLA guaranteed global network, offers a truly scalable infrastructureasaservice. You no longer need to deploy and manage your own expensive infrastructure and facilities as you can now build a cloud platform through the intuitive customer portal, enabling complete control and anywhere management of your cloud solution. NTT Communications owns and operates the world s topranked Tier 1 global IP backbone enabling unrivalled connectivity between data center sites across the globe.

3 Virtualization services The heart of every cloud NTT Communications virtualization services enable the resources of a single physical server, such as CPU, memory and storage, to be shared by multiple virtual servers. Integration of these virtual servers within a complete virtualized infrastructure leads to higher availability, increased flexibility and more efficient processes than in a traditional physical architecture. These virtualized hosting services are fully integrated with your customer portal, enabling you to take full advantage of the range of benefits provided by server virtualization. Nonvirtualized infrastructure Virtualized infrastructure Application Application Application Application Application Application Operating System Application Application Application Operating System Software Operating System Software Virtualization Layer Hardware CPU Disk Memory NIC Hardware CPU Disk Memory NIC Main virtualization benefits Quick and easy to build high availability architectures and disaster recovery platforms Consolidate and optimize hardware resources to control ICT solution costs. NTT Communications virtualization offer is based on three layers: the hardware layer, hypervisor layer and virtual machines layer, with various service levels available to suit business requirements. In addition, we provide services such as managed backup, managed storage, managed security and application management, as well as a range of professional services to help your organisation get the most from your hosting solution.

4 Types of cloud services NTT Communications offers the following cloud delivery models: Compute cloud Global virtualization services: virtual instances hosted on dedicated hardware available in data centers in over 30 worldwide locations Public cloud: powered by Opsource Private cloud: virtual machines hosting applications on shared hardware. A combination of these services is commonly referred to as a hybrid cloud solution and is designed using a combination of the above for different requirements within a single installation. USERS Infrastructur e Middleware A pplication SAAS (Software As A Service) Providers PAAS (Platform As A Service) Providers IAAS (Infrastructure As A Service) Providers Application Code (CRM, HR application...) Software Framework (Database, application server...) Operating System Virtual Machine Hardware/Facility Public Cloud Compute Cloud Private Cloud Distributed (Multiple datacenters) Remote (Service Provider datacenters) Local (Customer s datacenters) Segmentation Components Delivery model Locality The decision to move into the cloud was sparked by plans to refresh the frontend of the main website, ambitious plans to increase online interactions and discussions about art. We wanted a solution that would support our growth and innovation. NTT Communications clear and professional approach made the cloud computing concept the right one for us at this time. Rob Gethen Smith, Information Systems Director, Tate Galleries 3

5 Delivery model 1 Public cloud NTT Communication s partnership with OpSource enables the delivery of cloud capabilities via the NTT Communications global IP network and data centre infrastructure to offer an enterprisegrade, public cloud solution to its customers in the European market. Key features include: Fully multitenant PayAsYouGo or prepaid monthly plan Dedicated VLANs VPN administration Multitier architecture Persistent storage Latency and availability SLA Role based user permissions Burstable CPU Programmable APIs Webbased control panel for improved control Online community and forums. Load balancing Service plans NTT Communications OpSource powered public cloud offers two types of service plans: Payondemand: buy access to the public cloud in hourly increments. With no long term commitment or minimum fees, only pay for the CPU and RAM used while the server is running Monthly prepay: make budgeting easier and enjoy additional savings by buying monthly blocks of usage. Only charged for the CPU and RAM when the server is actually running. Making our services available via the cloud was vital in growing the footprint of our business and making it more widely accessible. With CentraStage now have a hosting partner who can provide loadbalanced infrastructure around the globe. NTT ticks all the boxes in this regard. Christian Nagele, Managing Director of CentraStage, supporting over 100,000 devices remotely 4

6 Delivery model 2 Private cloud NTT Communications private cloud provides enterprises with a secure, high quality and easy to manage environment in which enterprise applications are rapidly deployed. An array of virtualized hosting services on dedicated hardware infrastructure is now available in Europe, Asia and the U.S. We give you access to a privately owned and managed Tier1 IP network and premium data centers around the world. Helping you to serve new markets and adopt effectively to legal or compliance considerations regarding the physical location of sensitive data. NTT Communication s webbased customer portal provides a selfservice area for managing your virtualized hosting solution across three continents. Global virtualization services are guaranteed under a single SLA which centralises hosting with onestop management, support and billing. Features of private cloud Single solutionbased SLA VMware hypervisors IBM hardware World class data center facilities Integration services Dedicated Infrastructure. Benefits Easy access to new international markets through NTT Communications global footprint Experienced engineers across the world as well as stateofart provisioning systems enables rapid deployment of services Remote control access means hosting resources can be administered by a centralised HQ Onestop monitoring and operation means a central point of contact for billing and support Quickly deploy extra VM remotely as and when required Opex billing model means minimum setup costs. 5

7 Delivery model 3 Compute cloud The latest addition to NTT Communications cloud hosting portfolio in Europe, compute cloud gives customers all the security and reliability of private cloud with the functionality, flexibility and easeofuse expected from the public cloud model. Our compute cloud service offers you further flexibility, security and management control to support your critical business applications. While you enjoy the security and peace of mind of a dedicated server underpinning your virtual environment, compute cloud enables you to provision virtual servers onto a shared platform through the online customer portal and accommodate your need for burst capacity, without the need for investing in dedicated hardware. Spin up servers in minutes from the customer portal Control CPU, memory and storage online Burst to shared infrastructure on demand Scale down VMs on shared infrastructure when not in use Redistribute resources between multiple environments: live/production, test/preproduction, customer trials, development playgrounds/sandboxes, business continuity and disaster recovery. Compute Cloud Features No capital expenditure required Creates virtual data center Monthly and yearly billing options Dedicated pool of resources with guaranteed power Dynamically increase capacity online via customer portal ISO for information security management Integrates with private cloud solution Solution based SLA 6

8 Why consider cloud computing? Development, test and preproduction environments Virtualization is ideal for developing a new concept or an early test release as it enables you to set up and change virtual machines quickly, isolated from the live production environment. This is particularly useful during application development where issues such as memory leaks can adversely affect other server processes. Set up times are minimised in a virtualized environment as CPU, memory and storage space can be allocated through automated online systems. NTT Communications offers an option to rent virtual servers on an hourly, daily or monthly basis in order to support the unique requirements of the preproduction stage of development. Live production environments coping with demand NTT Communications cloud computing solutions enable you to quickly and easily configure spare capacity. This supports initiatives such as product launches, promotional campaigns, seasonal demand, special or unexpected events and monthend or yearend activities during which additional user demand is required. Virtualization also reduces the number of complex clusters and therefore cuts down your management time. Disaster recovery and business continuity in a physical server architecture, as some processes need to be running at all times to ensure the disaster recovery platform remains synchronised with the live environment. However, in a virtualized environment NTT Communications cloud solutions are available in data centers both locally and across the global in order to meet all data location compliance requirements. Corporate environmental commitments By reducing the number of physical servers it is possible to reduce the overall environmental impact associated with dedicated physical machines. This in turn leads to a reduction in the environmental footprint of an ICT solution. Virtualization makes better use of the physical server and the energy it consumes by hosting several virtual instances on a single piece of hardware. Instead of a single server for a single application, virtualization enables two or more applications per single server. This uses the resources and compute power of the data center in a 7

9 Customer support team NTT Europe s customer support centre is available 24/7, 365 days a year to manage incidents and service requests, providing clients with an immediate communication channel and a single point of contact for all support issues. Monitoring systems alert the customer support team of any breaches in defined thresholds for performance. Incidents are then automatically logged, following established incident management processes developed in line with ITIL best practice framework and providing a point of reference for all further follow up contact or escalations. International support Our seamless global service is backed by solid support in Asia, Europe and the US as well as the Middle East, Africa and South America through alliances with group companies utilizing our ICT infrastructure, data centers and global network. A reach spanning the globe The NTT Communications Group boasts an extensive, international scope with subsidiaries and offices in 77 cities and 29 countries/regions*, as well as networks connecting more than 150 countries worldwide. Multinational customers will benefit from our onestop, endtoend solutions for corporate LAN, onsite support for operations/maintenance, data centers, and global networks that leverage existing hardware investments. *As of June To find out more about NTT Europe s cloud computing and virtualization solutions or any of our additional services please visit our website or us on Alternatively call us on +44 (0)

10 Next steps NTT Communications can help you with: Business requirements Seasonal demand manufacturing Retail shopping hours Departmental end of month / year activity Marketing campaigns or events Company mergers and acquisitions IT applications CDN DDoS Mitigation Internet Connectivity Global Load Balancing Streaming IPv4/v6 24/7, 365 days a year Monitoring, Incident Management, etc. Application Infrastructure Management Operating System Web Servers Application Servers Database Servers Managed Services Monitoring Security Backup Storage Load Balancing Asset Management / Servers Virtual Devices Management 1 Contract, 1 SLA, 1 Support Team, 1 Portal. Colocation Managed Hosting Private Cloud Compute Cloud Public Cloud MPLS IPVPN Network Services Global Ethernet Services Private Lines Technical requirements Cost effective additional IT Infrastructure or power needs for various environments: Development, test, preproduction and production environments Proofofconcept requirements Disaster recovery pool Additional environment for upgrade or patch management SaaS sandbox Additional services Professional services architecture design, premier service management and management or Private network services cloud connectivity Replication across data centers backup, storage and load balancing compliance Cloud readiness audit 9

11 Awards TelecomAsia Best International Wholesale Carrier Best Wholesale Carrier Telemark World Class (Apr) Platinum Award for Customer Satisfaction Index (Apr) Diamond Award in Billing Category (Oct) World Class (Apr & Oct) Platinum Award for Customer Satisfaction Index (Apr & Oct) Diamond Award in Billing Category (Oct) [Reference] Telemark Services Global datavpn NTTCom Highlights (February 2010) 2008 World Class (Apr & Oct) Platinum Award for Best Global Operator for ranking highest in the Customer Satisfaction Index (Apr) Diamond Award for Meeting Customer Requirements (Apr) Diamond Award in Billing Category (Oct) [Reference] Telemark Services Global datavpn NTTCom Highlights (February 2010) [Reference] Telemark Services Global datavpn NTTCom Highlights (August 2010) [Reference] Telecom Asia Awards

12 Corporate Overview NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company s worldwide infrastructure, including IPv4/IPv6 Global Tier1 IP Network, Arcstar Universal One VPN network reaching over 150 countries, and over 120 secure data centers. NTT Communications' solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA. For further information contact us now on +44 (0) / 3rd Floor, Devon House, 5860 St.Katharine s Way, London E1W 1LB, U.K. NTT Europe Ltd. Registered Office as above. Registered in England and Wales. Registered No

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