COMPAREX. We support your success!

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1 We support your success! September 2012

2 Agenda The Company Portfolio Our Unique Selling Points References Finances International Presence Our Strong Investor

3 3 Vision and Values Our Profile is a manufacturer-independent IT service provider with international reach. Drawing on more than 30 years' experience in planning and executing server and client infrastructures, has established itself as a partner to SMEs, public-sector bodies, industrial enterprises and global corporations from various segments of the economy. We are in 28 countries in Europe, Africa and Asia present and for your projects are 1,800 employees at 75 sites at your service. Dr. Thomas Reich (CFO) Hansjörg Egger (CEO)

4 4 The Company Facts Revenue bn Staff 1800 highly qualified employees Subsidiaries More than 75 in 28 countries Customers SME s, public administrations, industry, major global accounts

5 5 The Company Our Portfolio Procurement Licensing SAM IT Consulting Business Solutions MultiVendor Helpdesk Academy Managed Services

6 6 Portfolio Software

7 7 Procurement and Licensing is the Market Leader in Software Licensing Market leader for standard software licensing and license management in Europe. Additionally is a leading Microsoft Large Account Reseller (LAR) in EMEA and India with one of the highest levels of certifications. We serve more than 3,000 vendors. Microsoft Gold Partner Citrix Platinum Solution Advisor Elite Partner Adobe Licence Center worldwide VMware Premier Partner Symantec CA

8 8 Portfolio Consulting

9 9 Professional Services Consulting With Excellent Know-how For its outstanding performance IT-Consulting has received various awards from different vendors: Citrix Most Certified Partner 2009 und Citrix Most Innovative Project 2011 V-Alliance-Partner of the Year 2010 VMware Best Partner Europe 2011 IT-Consulting is a member in a broad range of technology forums: Microsoft Inner circle Cloud and Microsoft Inner circle Exchange Microsoft Inner circle Voice and Microsoft Inner circle V-Alliance Microsoft Inner circle Windows Infrastructure Microsoft virtual Technical Solution Professional Forefront Microsoft virtual Technical Solution Professional Deployment Microsoft Blackbelt Partner Programm Citrix Platinum Partner Council

10 10 Professional Services Software Asset Management (SAM) A cutting-edge solution designed for transparency, cost control and legal clarity with regard to your software assets Unique tool designed to identify your software assets even in complex networks We will determine your existing software assets and your total cost of ownership, thus providing a solid basis for your decision-making processes To develop your SAM strategy we offer you: SAM Consulting Services SAM Process Services SAM Compliance Services SAM Technology Services SAMaaS

11 11 Professional Services Consulting Our team of experts has a track record of excellence in Cloud Computing Virtualization Systems Management IT Security Communication & Collaboration (technologies such as Unified Communications, Microsoft Exchange und SharePoint) We offer personalised, manufacturer-independent advice We are able to provide first-class project support covering the entire IT life cycle: conception, procurement, implementation and operation Our portfolio also includes in-house training, public seminars, e-learning, blended learning and certification courses

12 12 Professional Services Business Solutions Delivering intelligent, customised and scalable solutions, we will meet every possible requirement We are committed to developing all-embracing solutions, as well as systems and interfaces adapted to your needs Our Expertise Custom Development Enterprise Content Management Communication and Collaboration (technologies such as Sharepoint,.NET) Databases and Reporting

13 13 Portfolio Services

14 14 Professional Services MultiVendor Helpdesk Multilingual vendor-independent support team 24x7 Our Technical Account Manager is your dedicated point of contact and project coordinator Proactive and reactive services tailored to customer needs By the help of monitoring services an early detection of disturbances in your IT infrastructure is possible In signing a single professional support agreement with, you will have full cover for 17 of the world's best-known producers Rapid response thanks to defined Service Level Agreements (SLAs)

15 15 Managed Services Managed Services Key Features Maintenance Resilience, sustainability and system availability are of key importance A proven track record in maintenance spanning more than 30 years We ensure system availability We rely on active management to prevent bottlenecks State-of-the-art remote monitoring system that meets the highest possible standards of system maintenance delivery Shield Service Critical IT service is only ever as strong as the weakest link within the IT service delivery chain Drawing on 30 years of DataCenter experience, we have created the Shield Service for critical IT service production vertically controls the production process together with local IT teams We ensure that changes to the DataCenter (e.g. updates) are performed in line with a planned, compliant and safe methodology

16 16 Managed Services Managed Services Key Features Cloud Computing offers Online Services to key customers as part of a private cloud concept Pay as you use, unlimited resources Focusing on Backup as a Service Possibility to secure backup-server within a DataCenter Operation With 30 years of DataCenter experience, more than 1,300 of highly qualified experts work for and PC-WARE experts are at our customers' disposal worldwide From operating system support to mainframe production support

17 17 Managed Services Managed Services Key Features DataCenter Management Close cooperation with Europe's leading group of saving banks, La Caixa Barcelona Exceptional software-based DataCenter management service In compliance with ITIL standards, this service includes full DataCenter documentation and organisation relating to all DataCenter changes All changes are tracked and recorded based on a proven security concept

18 18 Our USP s Your Benefits Consulting Software Services Unique expertise regarding Procurement Management Licensing of Software. Extensive and vendorindependent services from one provider. In-house services (MultiVendor Helpdesk, Academy). Your independent adviser for IT Solutions regarding: IT Infrastructure Virtualisation Office work and Unified Communication IT Security Systems Management Cloud Computing

19 19 Our USP s Your Benefits 1. Gold partner for server and client environments of Microsoft 2. Certified expertise as software and consulting specialist 3. Unique software asset management 4. In-house MultiVendor Helpdesk

20 20 References A Selection of Our Satisfied Customers

21 21 Our vendor expertise 2,350 Certifications of More Than 55 Vendors Selection of partnerships:

22 22 International Presence Worldwide at Hand

23 23 Raiffeisen Informatik Group Our Strong Investor Raiffeisen Informatik Group is one of Austria's leading industrial groups with a large number of international participations Leading banking network in Central & Eastern Europe with banks in 16 countries as well as subsidiaries in all major markets worldwide Food industry: No. 1 worldwide in fruit preparations and no. 1 in Europe's milling industry (no. 4 worldwide) Industrial participations in construction, media, insurance, renewable energies and IT Approximately 163,500 employees worldwide

24 24 Contact Florin Iovu General Manager 5-7 Tudor Vianu Str, Bucharest Subsidiary Romania phone: fax: mobile: web:

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