VoIP and IP Telephony A Carrier s s Perspective

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1 VoIP and IP Telephony A Carrier s s Perspective GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. Richard McCammond Senior Consultant Convergence April 8, Verizon. All Rights Reserved. PTEXXXXX XX/08

2 Agenda Verizon Business Brief Introduction Everything to IP A Carrier s Network Fabric How do Enterprises use the new IP Fabric? Drive towards Collaboration 3

3 Verizon Communications Inc. Revenue 2007 Revenue: $93.5 billion (+6% compared to 2006) World s second biggest telecommunications provider* 39th on Fortune Global 500 Profit One of the world s most profitable telecommunications providers* 36th on Fortune Global 500 * Source: Fortune Global 500, CNN Money, About Verizon

4 Fortune Global Wal-Mart Stores 74. Proctor & Gamble 149. Tyco International 222. KLM Air France Gr. 6. Toyota Motor 82. France Telecom 159. NEC 232. Cisco Systems 13. ING Group 86. AT&T 164. BT 28. Siemens 95. Vodafone 243. American Express 39. Verizon Communications 102. Dell 180. China Mobile Comm Bridgestone 41. HP 115. Pfizer 184. PepsiCo 53. E.ON 120. Unilever 191. Walt Disney 266. News Corp. 60. Deutsche Telekom 127. United Technologies 203. FedEx 69. Sony 139. Microsoft 219. Honeywell Internat Danske Bank Group About 5 Verizon

5 Verizon Business Customers include 97% of the Fortune 500 Over 30,000 employees Operations in 75 countries Customers in 2,700 cities in 152 countries Most expansive IP network worldwide (based upon points of presence) Most connected backbone according to TeleGeography 6 About Verizon

6 Verizon Business Offices and People Europe Offices 71 Employees 4,300+ United States Offices 200 Employees 28,300 Americas Offices 16 Employees 700+ Emerging Offices 6 Employees 149+ Asia-Pacific Offices 28 Employees 1,000+ 7

7 Verizon Business and the Joint Academic Network (JANET) 1999 to 2005 SuperJANET 4 WorldComm built SJ4 with 2.5Gbit/s overlaying its UK backbone. Capacity eventually increased to 10Gbit/s 2006 to Present SuperJANET 5 Verizon Business builds SJ5 with dedicated fibre and improved diversity. Multiple 10Gbits/s links upgradeable to 40Gbit/s 8

8 Converged Communications and the Network Past Different networks aren t just expensive and inefficient, they perpetuate the separation of applications Conferencing PSTN Video Instant Messaging IP Network Application Sharing Voice Mobile Network Data Network Legacy Applications 9

9 Converged Communications and the Network Now Applications that run on the same network can share presence information and data New unified services become possible Data Access Presence Video IP Network Conferencing Unified Messaging Mobile Network Application Sharing Voice 10

10 Carrier Global Network Fabric Customer Equipment Access Method LAN IP PBX LAN IP PBX LL, DSL, Ethernet PBX TDM PBX Softclients LAN SIP Phones IP Transport WAN IP Services (MPLS / Public Internet / Private Data Network) SIP Services Platforms Application Server Soft Switch Presence Conferencing Messaging App Sharing PSTN Transport Services PSTN (+ traditional Voice Services) INTEROPERABILITY Number portability, Legal & Regulatory obligations, Voice Services, etc. 11 Solutions IP Trunking Managed IP PBX Integrated Access Hosted Service

11 Traditional PBX with IP (SIP) Trunks Integrated Access LAN (data only) Router/ Enterprise GW IP IP Network On-Net to other VoIP Sites Agents and all staff CTI/Apps Server ISDN VoIP Call Control VoIP PSTN Gateway Voice cabling ISDN Back-up PSTN PBX 12

12 IP PBX with IP (SIP) Trunks IP Trunking LAN (Voice and Data) Router IP IP Network On-Net to other VoIP Sites Agents and all staff IP VoIP Call Control VoIP PSTN Gateway ISDN Back-up PSTN 13 PBX or IP PBX

13 Hosted Collaboration Tools Switch Firewall Router IP IP Network On-Net to other Sites Application Server IP (SIP) Handsets VoIP PSTN Gateway PSTN PC Client 14

14 Unified Communications More than VoIP Organisations are communicating and collaborating globally: They need the ability to develop and enhance technology in a web-enabled world There is growing pressure to control travel and entertainment costs There are multimedia and multiple devices 15 Collaboration and convergence have become a fundamental part of the way we work

15 Collaboration Tools Separate Applications in the Past Conferencing Telephony VoIP Presence Messaging SIP H.323 SIP SIP SIP Conferencing Media Server VoIP Media Server Presence Server Hosted IM Media Server 16

16 Collaboration Toolset Unified Communications 17

17 18 Questions?

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