POSITION NO. >> LGO 3 ($59, $64,749.71) plus superannuation

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1 Discover how you can be building a better career at Townsville City Council (If you are not a citizen or a permanent resident, please ensure that your residency status/work entitlements are detailed on your application. Please only apply for those positions for which you are eligible based on your current residency. More information under Additional Information section on this form) POSITION TITLE >> POSITION STATUS >> POSITION NO. >> SALARY LEVEL >> DIVISION >> DEPARTMENT >> SECTION >> Spatial Officer Permanent Full Time 1KM074 LGO 3 ($59, $64,749.71) plus superannuation Corporate Services Knowledge Management Service Operations CLOSING DATE >> SUNDAY 19 JULY 2015 We are currently seeking a Spatial Officer; this role is responsible for the development and provision of an accurate Geographical Information System (GIS) and Asset Management System in support of Council s Asset Information Management requirements. The position will ensure that corporate spatial, asset and infrastructure information is effectively captured, maintained and managed within Council s corporate business management systems. The position is also responsible for providing professional spatial services and advice to our internal and external stakeholders through consultation, and the identification and delivery of spatial information products and services, specifically in relation to asset information management. Other key outcomes from this position include: Establish and manage subdivision and survey spatial datasets within the corporate GIS for information custodians and key stakeholders; Quality assurance checks and reconciliation of data within the GIS and Enterprise Asset Management (EAM) systems; Quality assurance and reconciliation of Engineering Plans and Data. Take control of your career and join one of North Queensland s largest and most diverse organisations, Townsville City Council, which has a strong connection to a thriving community of more than 190,000 residents. A career with Townsville City Council offers challenging and rewarding work, with outstanding opportunities for personal and career development. We know that by investing in our staff, we also get the best return for our community, so we are focused on creating a dynamic and flexible environment where people are valued and respected, enjoy the work they do and benefit from superior work conditions. SELECTION CRITERIA >> ESSENTIAL Demonstrated well developed skills with the use of information management systems, particularly as it relates to asset information management. Demonstrated knowledge and experience with current Geographical Information Systems hardware and software applications (ESRI suite of products), particularly as it relates to asset information management. Demonstrated communication, project management, analytical and problem solving skills. Demonstrated organisational and time management skills. Demonstrated ability to interpret survey and civil engineering plans. DESIRABLE VISION >> TOWNSVILLE, CAPITAL OF NORTHERN AUSTRALIA; THE CITY WITH OPPORTUNITY AND GREAT LIFESTYLE. VALUES >> SERVICE, PEOPLE, INTEGRITY, RESPECT, ENJOYMENT Recruitment And Selection Position Information PAGE >> 1 OF 5

2 Knowledge of ArcFM network models as they relate to local government assets and infrastructure. Knowledge of Survey processes and principles. APPLICATION REQUIREMENTS >> For the selection panel to consider you for this role you need to demonstrate how you meet the requirements of the position by submitting selection criteria responses and current resume. You may elect to use the following tips as a guide. This position will require selection criteria responses with your resume. TIPS >> Address each selection criterion separately, do not group them. >> Use relevant experience and examples. >> Be clear, factual and to the point. >> Check spelling before submitting. It is essential to respond to each criterion, writing at least one to two paragraphs explaining how you have demonstrated the particular skill or quality. The STAR model is one way of presenting information against selection criteria. For each criterion think about the following and use these points to form sentences: Situation Set the context by describing the circumstance where you used the skills or qualities and gained the experience. Task What was your role? Actions What did you do and how did you do it? Results What did you achieve? What was the end result and how does it relate to the job you are applying for? CLOSING DATE >> SUNDAY 19 JULY 2015 Please your full application (including your resume and selection criteria responses) to Recruitment Services at hr.applications@townsville.qld.gov.au with the subject heading referencing your name, the position number and position title ie: Joe Bloggs 1CS999 Exhibitions Officer. ADDITIONAL INFORMATION >> Townsville City Council is required to take reasonable steps to check that you are entitled to work in Australia before we offer you employment. Proof of your entitlement to work in Australia includes; Australian passport Australian citizenship certificate Valid visa with permission to work If you are not an Australian Citizen, please provide one of the above documents with your Application to ensure your entitlement to work in Australia can be verified. Candidates may be subject to a background checks, criminal history check and/or fit for work assessment during the selection process. Applicants for positions with the Townsville City Council are advised that pre-employment drug and alcohol screening is mandatory prior to an offer of employment being made for any position in Council. A three month probationary period will apply to successful candidates external to Townsville City Council. For further information contact Recruitment Services on (07) or go to the Council s website at where you can view the Application Guidelines. Recruitment And Selection Position Information PAGE >> 2 OF 5

3 See below for the position information, including responsibilities and requirements. POSITION INFORMATION>> ORGANISATIONAL RELATIONSHIPS >> The Spatial Officer reports directly to the Spatial Data Management Lead. The Spatial Officer collaborates with key departments regarding access and use of information as well as the input of data into the corporate asset data repositories. In addition, the Spatial Officer will work on project activities, potentially in a virtual team environment, as required. ORGANISATIONAL ENVIRONMENT >> The Spatial Data Management Team is made up of; one Spatial Engineer, one Spatial Administrator, five Spatial Officers, one Information Officer and the Spatial Data Management Lead. The Spatial Data Management team has the responsibility for managing council s corporate asset, cadastral and property information consistent with council s Information Custodianship Framework. The Spatial Officer is focused to managing the corporate asset information, however, will collaborate closely with the other members of the Spatial Data Management Team, including, support to the Spatial Administrator and the Information Officer as required. Employees of Townsville City Council are expected to provide a positive contribution to the development and maintenance of a constructive organisational culture. RESPONSIBILITIES >> MAIN DUTIES Contribute to the council strategic initiatives, through the following: o Set and accomplish challenging and realistic goals and solve problems effectively; o Maintain a positive approach to achieving high quality, innovative products/services; o Encourage teamwork and cooperation; o Make customers feel welcome, and treat customers in a courteous and friendly way; o Develop and sustain productive relationships. Record, capture and maintain as constructed sub divisional, capital works and maintenance asset and infrastructure information within the corporate Geographical Information System and Asset Information Management System as a requirement under the Local Government Act, corporate policies and relevant regulations. Specific outcomes include: o Processing of specific asset related requests from departments regarding information on or adjustments to council s assets and infrastructure; o Create subdivision layers (visual representation) for new sub-divisions and progress these through various stages of approval with relevant and timely updates; o Processing of decommissioning of councils passive assets as per standard processes and procedures; o All work to be performed at a substantial level of accuracy. Provide technical advice and assistance to asset management and operational staff regarding asset and infrastructure information management. Participate on Projects as required in order to deliver required work packages as per Project Plans. Participate on Business initiatives in order to understand and contribute to the development of future asset information datasets that will improve Council s service delivery. Participate in and provide cross-training in skills and capabilities across the Spatial Data Management Team. Specific outcomes include: o Assist the Information Officer in the use of the Plan Register System and the input and management of Plan Information; Recruitment And Selection Position Information PAGE >> 3 OF 5

4 o Support the Spatial Administrator to provide a high level of customer service to internal and external clients with property information queries including house numbering and providing reports from the property system. Provide and manage excellent customer communications, expectations and satisfaction: o Clearly understand, clarify and prioritise the customers requirements, expectations and any other key information; o Promote Knowledge Management Services so customers have a clear understanding of the range of value add services available from Knowledge Management. Identify opportunities for Continuous Improvement initiatives and actively engage in Process Improvement activities. Maintain and improve skills sets and be prepared to use these in a virtual team environment: o Maintain technical skills and knowledge in order to support new and changing technologies or business practices; o Be prepared to work on different teams, different initiatives and exercise different skills; Provide peer review and support for other team members in the best practices to ensure the promotion of cross-skilling and succession planning. EXTENT OF AUTHORITY Works under general direction within knowledge and ability pertaining to the level. Freedom to act within established practices and procedures, governed by clear objectives and/or budget constraints. Establish priorities and monitor workflows in areas of responsibility. Problems can usually be solved by reference to procedures, processes, documented methods and instructions. PRINCIPAL ACCOUNTABILITIES Deliver an accurate, current and reliable corporate Geographical Information System and Asset Information Management System as it relates to council s corporate asset and infrastructure information. Capture, record and maintain information in a timely manner to a high standard of accuracy. Provide technical advice, direction and support as required. Complete Project commitments within agreed timeframes. Provide support and up-skilling to the Information Officer and support to the Spatial Administrator. Provide and manage excellent customer communications and customer satisfaction. Apply a continual focus to Continuous Improvement. Look for opportunities to improve business processes with system or manual solutions, and, identify and implement business processes in KM practices. Take responsibility for own work, regularly review priorities, and, seek direction and feedback where applicable and resolve any conflicts within the delegation. REQUIREMENTS OF THE JOB >> SKILLS AND KNOWLEDGE Demonstrated knowledge of, and experience with business information systems specifically in relation to Geographic Information Systems (GIS) applications (ESRI suite of products) and asset management including the following: o Microsoft suite of applications (word processing, reports, spreadsheets, analysis, database design); o ESRI ArcGIS 10.1 or later (including ArcMap, ArcCatalog and ArcToolbox); o Telvent ArcFM Extension (including ArcFM models and spatial network structures); o FEAM (Enterprise Asset Management); o AutoCAD 2008 or later; o Property and Rating Business Management System; o Document Management System (ECM). Substantial knowledge of relevant computer hardware and peripherals. Recruitment And Selection Position Information PAGE >> 4 OF 5

5 Sound knowledge of cadastral, survey and civil engineering/infrastructure plans and standards, and a demonstrated ability to interpret them and translate the information into the corporate GIS. Working knowledge of the ADAC (As Design As Constructed) standard and extension is an advantage. Substantial knowledge of office procedures, specialised equipment, cartographic/gis standards and appropriate Council policies, state legislation and procedures relevant to the area. Ability to analyse, develop and implement solutions to problems (both technical and non-technical), standards and procedures. Well-developed customer service, interpersonal, oral and written communication skills. Well-developed organisational and time management skills including the ability to prioritise work objectives on both a personal and team level. Knowledge of departmental programmes, policies, projects and activities and their contribution to Council. QUALIFICATIONS Current Queensland C class driver s licence Relevant tertiary qualification in Geographical Information Systems, Cartography, Surveying, Civil Engineering or Information Technology and/or substantial relevant experience is desirable. EXPERIENCE Minimum of 2 years experience in a GIS technical role, preferably in a local government environment. PERSONAL ATTRIBUTES OTHER Personal skills such as enthusiasm, empathy, consideration and sense of humour to positively contribute to the development of team spirit. Ability to exercise judgement and discretion in order to determine the need to escalate problems or issues. Provide innovative solutions in a proactive and creative environment. Effective communicator, with the skills and ability to liaise with people at all levels. High attention to detail and consistency with the ability to work on matters with discretion. Ability to follow and apply policies, procedures and guidelines. Effective time management and ability to self-direct and prioritise work activities. Commitment to the principles and philosophy of customer service. Commitment to the principles and philosophy of continuous improvement. Exercise responsibility for Workplace Health and Safety, Environment Protection, EEO, Antidiscrimination, Record Keeping and Privacy obligations. Work Health and Safety Responsibilities, Accountabilities and Authorities relating to this position are detailed within council s Work Health and Safety Management System Recruitment And Selection Position Information PAGE >> 5 OF 5