JOB DESCRIPTION. Department: Human Resources Department. Main responsibilities of the role:

Transcription

1 JOB DESCRIPTION Job Title: Responsible to: HR Officer HR Shared Services Team Leader Department: Human Resources Department Main responsibilities of the role: To be responsible for supporting the Shared Services Team Leader in the effective and efficient delivery of a range of HR processes including payroll, recruitment & selection, HR Information Systems and advisory services to the business. Ensuring compliance with legislation and good practice as well as a strong customer focus to internal departments and external stakeholders. Competencies required within the role: Competency Job Specific Knowledge Planning and Organising Personal Effectiveness Problem Solving and Decision Making Building and Maintaining Relationships Service Delivery and Customer Orientation Teamwork and Cooperation Level Main Duties: 1. To manage and respond to daily enquires received into the HR department through inboxes, daily post, telephone calls and face to face enquiries. 2. To provide advice and guidance to managers and employees across the charity on policies, procedures, staff benefits and to escalate employee relations issues to the relevant Regional HR dvisor/ Regional HR Partner. 3. To accurately update the HRIS with new employee details, annual leave details and employment changes. To ensure that the budgetary cost centres and headcount are correct for the smooth running of reports and dashboards. To produce reports, analyse and manipulate the data according to the request. 4. To support the Recruitment Officer in managing the end to end recruitment process ensuring compliance with data protection and current legislation, as required.

2 5. Promoting equality and diversity across the Charity via our recruitment methods and ongoing practices. 6. Implement the starter process: Requesting employee referencing and post offer health questionnaires, informing and advising managers on how to deal with sensitive information received to comply with current legislation and minimise risk. Liaise with the external organizations to seek more information and make appropriate recommendations if Occupational Health is required. Verify the Right to Work/ Biometric documents to ensure compliance with the Immigration, sylum and Nationality ct Managing the leaver process; Writing to employees, calculating remuneration and holiday figures to provide for payroll submission. Notify IT, finance and remove the employee self-service profile. Liaise with managers about their replacements. 8. Producing Staff Contracts, change of working hours letters, contract extensions to fixed term contracts and promotion letters. Produce contracts for sign off by the Shared Service Team Leader for all employment contracts up to Director Level. Produce for sign off by the Shared Service Team Leader all change to terms letters, calculate salary and annual leave adjustments for the following: change of hours, fixed term contract extensions, maternity, paternity, promotions, secondments, acting up, London weighting, home workers allowance, cars/car allowances, sabbaticals and residency agreements. Ensure that all relating correspondence is given to payroll for the KPMG audits. 9. To co-ordinate the probation review process. dvising managers when required on performance & best practice. Producing extensions, their completion or failure. Producing the relevant correspondence for the employee and payroll. 10. To update the HR system with annual Performance Reviews. 11. To manage all online and manual HR & recruitment records, keeping in accordance with the Data Protection ct Conduct yearly data cleansing. 12. To contribute to the review and development of HR policies and procedures. 13. To actively contribute in wider team projects/goals. 14. To ensure that continuing professional development is kept current and up to date. 15. To code and distribute invoices as required.

3 16. Create self-service profiles for all employees on the HRIS, liaising with internal departments to assign correct cost centres. 17. Deliver training to managers on the online recruitment system Blue Octopus. Provide ongoing advice and support for system issues. In common with all posts, ensure compliance with Cats Protection s policies and procedures, statutory obligations and best practice, and to undertake such other duties as may be reasonably required by the Chief Executive. This job description may be subject to review in the light of the developing organisation and in consultation with the post holder. JOB HOLDER Signed. Date.

4 Person Specification Qualifications Essential Desirable How Identified GCSE Mathematics and Chartered Member of the pplication English or equivalent at CIPD Grade C or above Certificates Experience CHRP/CPP Qualified and CIPD ssociate Level professional membership Minimum of 2 years experience of working as an HR ssistant/officer or similar role pplication Experience of calculating and providing the data for the monthly payroll submission. Skills / ttributes Good experience of using a HR information system Excellent interpersonal and communication skills Excellent attention to detail pplication References Excellent administration and organisational skills Proven ability to multitask and work on own initiative, accurately and under pressure bility to influence & persuade Confident telephone communicator Competent in using Microsoft Office, Word and Excel to export reports and manipulate data Knowledge Understand the need for confidentiality Charity background Comprehensive knowledge of

5 Employment Law and HR policies Qualities Principles of effective people management bility to work as a team member Excellent planning and organising Sympathetic to cats pplication References bility to work under pressure and meet tight deadlines Professional and friendly manner Positive attitude and ability to use own initiative Flexible and adaptable Other Smart, professional appearance Own transport, Medical Questionnaire