Senior Human Resources Adviser (Resourcing) TEAM: REPORTS TO: GRADE: 7. Context & Purpose of Job. Human Resources. Human Resources Manager

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1 JOB TITLE: TEAM: LOCATION: REPORTS TO: Senior Human Resources Adviser (Resourcing) Human Resources Stratford, London Human Resources Manager GRADE: 7 HOURS: 35 per week Context & Purpose of Job The Refugee Council is currently made up of approximately 140 salaried staff and a larger number of volunteers. Staff are mostly based in either London, Yorkshire and Humberside or the West Midlands. The Refugee Council works in a changeable political and financial environment and we must be responsive to changes in legislation and support from our funders as well as the emerging needs of our clients. We must therefore structure our services creatively and manage periodic growth and shrinkage, particularly in operational and project based teams. The Human Resources team advises and supports the whole charity on a range of HR matters and is also responsible for managing the (outsourced) staff payroll. As one of the HR team of four, the Senior Human Resources Adviser (Resourcing) is primarily responsible for advising on a range of resourcing issues, ensuring legislative compliance and the integrity of HR information systems, including payroll. S/he is the Refugee Council s specialist in matters relating to HR electronic data storage, manipulation and reporting, including that relating to payroll. S/he is the key contact for supporting less experienced users of HR/payroll software. The postholder will also, as required, undertake projects supporting enhancements to the HR service and the organisation. She will also support other areas of the HR team s responsibilities including for example, training, grievance and disciplinary procedures and recruitment as required. Registered address: British Refugee Council, Gredley House, 1-11 Broadway, Stratford, E15 4BQ Registered charity no Registered company no

2 Duties and Responsibilities Systems Management 1. To be the main contact for our payroll provider in ensuring that information impacting on staff pay is inputted accurately and the relevant checking processes are carried out to agreed deadlines. To investigate and resolve any errors and discrepancies which may arise out of this. 2. To ensure the integrity of information held on the payroll/hr databases across a variety of employee life cycle events so as to enable effective extraction, interrogation and reporting of data. 3. To be responsible for managing the implementation of annual cost of living and incremental pay awards for staff. 4. To develop the Human Resources and payroll databases in line with changes in organisational structures and software upgrades as agreed by the HR Manager. 5. To provide management information to a range of internal and external audiences, as required. This will include senior managers internally and external bodies such as the Office of National Statistics, Child Support Agency, HMRC and our pension providers. Human Resource Advice 1. To provide line managers and staff with accurate and timely information/advice on HR policies, procedures and practices. This includes but is not limited to recruitment, maternity provisions, TUPE, absence management/occupational health and job evaluation. 2. To advise on and manage programmes of redundancy, restructures and redeployment in line with current legislation and Refugee Council policies and procedures. 3. To manage leavers and joiners of the Refugee Council s pension schemes, liaising with the pension providers or their representatives to set up initial meetings with new staff. 4. To participate in/chair job evaluation panels as required 5. To act at all times in compliance with the Refugee Council s Equal Opportunities policies. 6. To keep abreast of any changes in the law relating to employment matters and advise on such changes accordingly. 7. To undertake ad hoc projects, for example in line with changes in legislation and policy, as required. In line with other HR staff 1. To provide a customer focused service to team colleagues, staff and external customers 2. To maintain confidentiality at all times 3. To advise on interview panels, short listing and interview processes and to represent Human Resources on interview panels when required Page 2 of 5

3 4. To work as part of the Human Resources Team, attending regular team meetings and participating in the overall objectives of the team 5. To undertake additional duties, commensurate with team working and job grade where required. Additional Information Health & Safety The post holder is responsible for: Cooperating with the Refugee Council in delivering all legal responsibilities in respect of your own and your colleagues, volunteers, clients and others health and safety whilst at work. Becoming familiar with the Refugee Council s Health & Safety Policy and procedures including evacuation procedures at your workplace. Carrying out risk assessments of your own work and especially of your own workstation to ensure that you do not expose yourself or others to unnecessary risk. Flexibility In order to deliver services effectively, a degree of flexibility is needed and the post-holder may be required to perform work not specifically referred to above. Such duties will, however, fall within the scope of the job, at the appropriate grade. The job description will be subject to periodic review with the post-holder to ensure it accurately reflects the duties of the job. Equal Opportunities Statement As part of its recruitment policy, the Refugee Council intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion, or is disadvantaged by any condition or requirement which is not demonstrably justifiable. Personal Effectiveness The post holder will need to manage their own workload effectively, addressing their priorities in terms of the balance between the reactive workload and medium and long term project needs. Flexible Working This job is suitable for occasional home working subject to prior authorisation. Page 3 of 5

4 JOB TITLE: Senior Human Resources Adviser (Resourcing) Qualifications 1. CIPD qualified or nearly qualified Experience 1. Experience at an operational level sufficient to advise on a range of legal, procedural and best practice within HR. Operational knowledge regarding redundancy, recruitment, job evaluation and TUPE and statutory rights such as maternity, paternity, flexible working requests. is particularly required 2. Extensive experience in database management sufficient to manage, interrogate and produce reports from complex databases, and support other users Desirable 1. Experience of working with ADP Freedom 2. Experience of and training in GLPC job evaluation scheme Knowledge, skills and abilities 1. In depth IT knowledge, skills and abilities, sufficient to understand database structures, database reporting functions and the ability to develop and improve database systems. 2. Knowledge of best practice in payroll and pension knowledge sufficient to work effectively with our payroll/pension providers. 3. A good knowledge and understanding of EU/UK Employment legislation with an ability to interpret it contextually and advise on it to range of audiences. 4. The ability to quickly gain knowledge and work effectively with the Refugee Council s HR policies and procedures. 5. Good interpersonal skills and the ability to build and maintain good working relationships. 6. Self confidence and influencing skills, sufficient to manage third party suppliers effectively. 7. Experience of managing multiple demands in a customer focused way. 8. A full understanding of the principles of equal opportunities. 9. Written English sufficient to respond, in an easily understood way, to a range of human resource queries, draft letters and contribute to other written information and policies. 10. The ability to appropriately manage sensitive and/or confidential information. Page 4 of 5

5 11. The ability to work on own initiative, reason through difficult situations and provide appropriate advice and/or take appropriate decisions. 12. The ability to work flexibly in a busy and demanding environment. 13. A commitment to the work of the Refugee Council. 14. Ability and willingness to travel to other Refugee Council offices and undertake occasional overnight stays if necessary. 21 June 2013 Page 5 of 5

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