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1 HR Advisor Grade 4

2 Job description Job title ivision: HR Advisor Corporate Resources ate: June 2013 Reporting to: Main contacts: HR Manager xternal: external agencies/suppliers as appropriate, professional bodies, other employers. Internal: divisional colleagues and staff from other divisions at all levels, as required Major objectives: To provide assistance and support to other members of the HR team and act as first point of contact for all HR issues. Responsibility for producing reports from the HR system Responsible for updating and managing the HR system for the monthly payroll process. Coordinate and manage the recruitment process. Key skills and knowledge xperience of providing HR advice and support to colleagues at all levels. xperience of maintaining HR systems and producing reports. xperience of coordinating recruitment from putting together job packs to making offers, including interviewing candidates. xperience of running investigation and disciplinary hearings. xperience of managing both short term and long term absences amongst employees. xperience of dealing with confidential information in an appropriate manner. xcellent communication skills. xperience of running payroll. Responsibilities Recruitment Carry out interviews alongside managers for up to grade 4 roles. To prepare paperwork for interviews and assessments and assist the HR Manager where necessary. Record up to date equal opportunities data on all applicants. Produce regular reports on recruitment and monitor spend Manage the HR Administrator to ensure reference checks and right to work documentation is checked for new joiners Work closely with our Preferred Supplier to ensure the smooth running of the recruitment process Oversee the induction process for all new starters

3 mployee relations Run disciplinary and grievance hearings/outcome meetings and absence management meetings taking comprehensive minutes. Advise colleagues on employment legislation, policy, process and procedure. Update the company policies, procedures and template letters as and when required in line with legislation Keep up to date with employment legislation and flag up any changes that will impact on AAT to the rest of the team. Produce paperwork for hearings, ensuring that all meetings are accurately recorded and the outcomes confirmed in writing and recorded on the HR systems. Assist the HR Manager with minute taking as and when required Training, learning and development Book training courses and events as requested, through liaison with training organisations. Assist the rest of the HR team in organising training and development activities in line with the training strategy. Assist trainers in running some training sessions. Run workshops for line managers on HR topics. Maintain all training, learning and development records on the HR database. Coordinate induction training for new joiners. Carry out induction training for new joiners and manager Internal relations evelop and maintain good working relationships with colleagues within the HR team and across the AAT so as to promote the reputation of the division as the centre of excellence To hold monthly management meetings with all Grade 3 and 4 line managers to proactively discuss and advise on any upcoming or present issues in terms of recruitment, performance, absence, training etc Provide assistance where appropriate to other members of the HR team Contribute as appropriate to the AAT s internal communications Reporting Carry out quarterly management information reporting nd of year reports Monthly absence management reports/dashboards Best company survey ngagement survey General HR reports as and when required Payroll Manage the permanent payroll nsure all relevant pay information is entered onto the system Work closely with finance to ensure accuracy for the payroll function Chase managers for relevant payroll information such as overtime, leave dates etc. General HR To produce HR Management reports as and when required Oversee and maintain all HR systems and records including carrying out the year end procedures Oversee the management of the CaptureIT system and train new line managers in how to use it Keep manual personnel records and personal development folders up to date To liaise with the company benefit providers and process information accordingly

4 Book meeting/training rooms as required To undertake such other duties and projects as may reasonably be required by the HR Manager To work in such a way as to minimise the risks to the information technology environment - safely, securely and confidentially To handle confidential and sensitive information appropriately To take responsibility for own CP Customer-centricity To develop friendly, positive and supportive relationships with external and internal customers, and to provide them with excellent service. Actively to learn from customer feedback, comments and suggestions, including complaints, to review and improve existing processes, and by doing so to anticipate other customer s needs. To communicate this knowledge to relevant colleagues. To meet and exceed team s customer service standards To understand situations from the customers perspective so that appropriate and relevant solutions can be identified. Corporate social responsibility To apply the principles of the CSR policy in your day-to-day role, particularly reduce-reuse-recycle. To adhere to the AAT s responsible business practices, such as high standards of governance, raising employment standards for employees, and forming trade and community partnerships with appropriate organisations General To carry out any other duties as may reasonably be requested by the line manager. To work in such a way as to minimise the risks to the information technology environment safely, securely and confidentially. To have regard for own actions and those of others in the interests of safety. To contribute to the tidiness of the office. To demonstrate a commitment to and (where possible) an involvement in AAT quality initiatives such as Investors in People (IIP). This job description does not form part of your contract of employment.

5 Person specification Area escription ssential or desirable Knowledge Octopus HR system Microsoft packages Word, xcel, PowerPoint, Outlook and xplorer Knowledge of CaptureIT clock in system mployment legislation Skills Accurate writing skills, with attention to detail xcellent verbal and listening skills xcellent numerical skills Influencing and persuading xcellent organisational skills Minute taking Ability to prioritise a varied and demanding workload Ability to analyse information and problem solve xperience Providing HR advice to colleagues at all levels Running first stage disciplinary and grievance hearings Managing short term and long term employee absenteeism Using systems and reports to analyse HR data Payroll processing mployee benefits Training and evelopment ducation CIP qualified or working towards egree or equivalent Personal qualities Positive can do attitude Self-starter with high degree of initiative Ability to take ownership and responsibility Organised with attention to detail and ability to prioritise Approachable and friendly Results driven Confident and credible Good team worker Honest and open Customer centricity strong customer focus Commitment to innovation Ability to build effective working relationships at all levels

6 Summary of standard terms and conditions Salary: Working hours: Annual leave: Flexi time: up to 31,000 per annum, depending on experience. 35 hours per week. 25 days and statutory bank holidays plus two discretionary days for Christmas (office shuts between Christmas and New Year). we operate a flexible working system. Pension: contributory pension scheme employers contribution over 10%. Life assurance: PHI: Other: Location: Notes: Our vision four times annual salary. income protection is offered subject to terms of the policy. company sick pay scheme. season ticket loan after completion of probationary period. enhanced maternity, paternity and dependency leave provisions. subsidised social events. 140 Aldersgate St, London, C1A 4HY This post will be subject to background checks. A full statement of the main terms and conditions of employment will be supplied with any formal offer of employment. The above information may be helpful to applicants as a guide but should not be treated as a substitute for a full contract. To put AAT at the heart of every business. Our overall aim To make AAT essential for people, businesses and organisations. To achieve our overall aim, we will: grow expanding our core membership by increasing recognition, creating demand, and maintaining a strong and valued relationship with members innovate embrace the possibilities of change and development to be ahead of the game diversify attracting people beyond our core membership, with new AAT products and services stay financially secure managing our resources efficiently and effectively and investing wisely to continue to develop and progress. In pursuing these actions we will remain a customer driven organisation which adds value by understanding and exceeding our customers and stakeholders expectations and needs. We are committed to the highest standards of quality delivered by a focused and motivated team, strengthening AAT s reputation and brand, within a framework of best practice in corporate governance. AAT has made a commitment to operate in a sustainable way with respect for the environment and to exceed the legal minimum requirements for corporate social responsibility. How to apply To apply for this hot opportunity please send a CV and covering letter to Closing date: 5 July 2013 HR contact details t: (answer phone) e: w: aat.org.uk/careers

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