Corporate Administrative Support Officer

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1 This form comes from the following departmental process: Human Resources Functional Statement, Corporate Services Position Title: Corporate Administrative Support Officer Business Unit: Corporate Services Location: Darwin Classification: Level 4 $58,267 - $68,668 pa Status: Full-Time Contract Probation period: 3 Months (if applicable) Responsible to: General Manager and Human Resources Manager Preparation Date: January 2015 Approved by: General Manager and Human Resources Manager This position is responsible for: The Corporate Administrative Support Officer will provide administrative support to both the General Manager and Human Resources Manager. This position will be required to demonstrate initiative and research ability to provide high level of reporting. Statement of specific accountabilities Human Resources Schedule company staff inductions, develop/review induction presentation and deliver company inductions (as required) Schedule HR Inductions to new staff, compile commencement documentation and deliver HR Inductions to new employees Record and maintain HR related data in Navision Monitor and maintain employee performance review reminders Create and update Human Resource related documents in the quality management system Source staff training opportunities and coordinate company training requirements Maintain the company organisational charts Internal recruitment which includes responding to applicants, shortlisting, reference checks and scheduling interviews. Maintain the Employer of Choice program online and promote to employees and Australian Apprentices Ordering of staff uniforms and monitoring uniform requests General Manager Monitor IT hours and provide monthly report on logged IT issues Provide minor IT assistance to staff where possible Ordering of company office equipment when required Maintain motor vehicle register and update as required At the direction of the General Manager oversee body corporate activity Assist with the collation of relevant documentation for contract submissions Attend meetings and functions as required (this may include afterhours meetings and functions) Last review date: 21/04/2015 Page 1 of 5 Version number:v1.0

2 General Administration (General Manager and Human Resources Manager) Conduct high level research and provide findings and/or reports Develop agendas and or meeting notes as required Provide reports to Human Resources Manager & General Manager as required Book appointments and provide availability in outlook calendar Book travel and accommodation Reconciliation of credit card receipts and cost coding Develop documents as directed Organise meetings/events Filing and archiving documentation Other General GTNT position accountabilities Policies and Procedures Assist in the preparation, review and implementation of policies and procedures for inclusion in the QMS. Assist with ensuring all section staff are aware/trained in and comply with company policies and procedures. Workplace Health and Safety Ensure a safe work environment Follow all WHS policies and procedures Report all hazards and accidents to their supervisor/manager Take all reasonable and practicable steps to ensure your own health & safety and that of any other persons who may be affected by your actions. Customer Service Exercise a high level of interpersonal/customer service skills in dealing with all prospective an existing clients Manage quality customer services. Team Facilitate work teams and value individual differences and diversity. Establish effective workplace relationships with groups and individuals. Participate in business planning activities as required. Participate in company and divisional meetings, and training activities. Additional Information The incumbent must adhere to all current relevant codes of conduct and legislation requirements including: GTNT policies/procedures and protocols located in the Quality Manual System. Privacy Act. Equal Employment Opportunity Act Work Health and Safety Act. Government/Industry Code of Conduct. Northern Territory Employment and Training Act. Australia Fair Pay Condition Standards. Anti-Discrimination Act. Last review date: 21/04/2015 Page 2 of 5 Version number:v1.0

3 The incumbent can be expected to be allocated duties not specifically outlined within their position description, however within the capacity, qualifications and experience normally expected from a person occupying this position. Key Performance Indicators will be negotiated as part of the regular performance planning and review processes. Must demonstrate company values; Be Accountable, Work Together as a Team, Customer Service Excellence, Respect Everyone and Think Safe Be Safe. Selection criteria Completion of or progress towards the Certificate IV or higher in Business and/or subsequent relevant experience in related field. Demonstrated ability to work efficiently independently and ability to effectively prioritse work independently Ability to develop quality documents to a high standard and follow company formatting requirements. High level of understanding and ability to apply principals of confidentiality for organisation and all clients. High level of oral and written communication skills, with the ability to liaise at all levels across diverse disciplines with tact and diplomacy. Demonstrated commitment to providing a high level of service to internal and external clients High level of competency in information technology and database management systems. Ability to motivate and encourage change within the organisation. Last review date: 21/04/2015 Page 3 of 5 Version number:v1.0

4 Training and Professional Development Position Training Requirements Certificate IV in Business (Administration or Human Resources) Additional Company Training Requirements Cross Cultural Awareness Training WHS Awareness Training Navision (GTNT) Key Performance Measures To be developed with Human Resources Manager and General Manager Remuneration Package Annual leave: Sick leave: Superannuation: Additional Benefits: 5 weeks 2 weeks In line with super guarantee charge Health and Well-being Package All other conditions are in accordance with the current GTNT Enterprise Agreement and company policy. The position will be expected to undertake other duties within the department to ensure coverage during staff absences. I, confirm I have read and understood my functional statement. I have a Complete understanding of my role and responsibilities as outlined in this document. I acknowledge I may be required to undertake additional tasks outside of my functional statement that are reasonable and as directed by my manager. Signature: Date: This form also relates to the following other forms: Nil Last review date: 21/04/2015 Page 4 of 5 Version number:v1.0

5 Last review date: 21/04/2015 Page 5 of 5 Version number:v1.0

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