Managed Services. Managed services. Different class of Managed Services. Valuing your challenges
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- Beryl Lindsey
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1 Managed Services Managed services delivers a flexible class f managed services fllwing yur needs n yur netwrk, characterised by a smth integratin in yur activity. The end-t-end apprach gives yu a hassle free netwrk t rely n whatever yur ffices lcatin in West Africa. Different class f Managed Services Fllwing its tailr-made service integratr philsphy, ffers telecm peratrs, several slutins t integrate yur business mdel that fits yur needs. An all-inclusive management f yur netwrk prviding yu with the best knw-hw and latest technlgy t yu can be delivered while we als can advise yu r manage sme netwrk elements. Surpassing the satisfactin f its peratr partners in Gambia, Guinea, Ghana, Sierra Lene and Equatrial Guinea, the managed services encmpasses different categries f service accrding t Telc s needs with the cmmn end-result f achieving a highly reliable, secure and state f the art cnnectivity netwrk. Besides, in regards f develpment and perating csts, the apprach at stresses the maximisatin f efficiency in csts cntrl and the prvisin f best quality equipment, whether at the develpment r the peratinal stages f yur netwrk. Thanks t the dedicated team, privileges an utstandingly clse partnerships and will g the extra-mile in its service delivery. At, everything is intended t prvide maximum care and attentin t the partners cnnectivity needs during ur prvisin f a full-time unlimited supprt. Valuing yur challenges With yur cre business inherently depending n the perfrmance f yur cmmunicatin netwrk and f the crrectness f peratinal prcedures, ffers yu its knw-hw fr the management f all f yur netwrk segments:
2 Pint f Presence (PP) & Ruter All fibre based netwrks (FTTx/Backhaul/Submarine system) Netwrk Operatin Centre NOC Training Dark fibre The fits its managed service fllwing yur needs A business mdel t yur liking! Depending n yur netwrk needs, can intervene in three different fashins: Remte The prject management supprts a wide range f deplyments. The remte interventin f n yur netwrk can take the shape f engineers undertaking frm their ffices in Spain r in West Africa feasibility studies and business plan cnsultatin and/r mnitring & trubleshting activities n yur netwrk. Did yu knw? intervenes remtely n its partner netwrk fr its ruting peratin & maintenance activities frm its Barcelna HQ and W. Africa delegatins. Remte & H&E The remte and Hands & Eyes (H&E) mdel f interventin is the mst cmmn type f partnership seen at. With its partner s netwrk in peratin, mnitrs frm its ffices the ptimizatin f the capacity usage as well as ensures that n-packet lsses are ccurring.
3 The Hands & Eyes mdel crrespnds t the interventin pre-determinably scheduled f an technician n-site t effectuate ne actin that cannt be perfrmed remtely. Examples f H&E are: Changing the card slt n ne ruter equipment Install new ec-friendly surces f energy such as slar panel equipment Tailred in-huse integratin Fllwing the input t be implemented n the netwrk, whether it is a netwrk deplyment r an actin requiring a lng-term interventin, has the matching resurces with field service representatives dedicated t yur netwrk that can prvide the technical expertise t handle the query n-site. field representatives are experts f the West African cntext and pssess the knw-hw t perate n yur IT, satellite, fibre and wireless based netwrk. Having undertaken prjects frm the advisry aspect t the management f the whle scpe up t its daily peratin, thanks t their multidisciplinary skills, emplyees have the required knwledge t guide the crdinatin and establishment f the right cmmunicatin channel and budget scpe fr any prjects. Fllwing a rigrus in-huse methdlgy f csts & planning cntrls, emplyees implement n-site fr yur netwrk. Installatin Technical supprt Audit Dcumentatin Scheduled Maintenance Training fr maintenance & peratin prcedures Sudden breakdwn repair Did yu knw? manages Telc s NOC in submarine cable statin and terrestrial Telc s netwrks in Africa! A financially muldable slutin Prviding a valuable slutin fr telecm peratrs handling their markets in West Africa as well as cmpanies f all size with ffices implanted in West Africa, ur input n yur netwrk takes the fllwing shape:
4 We deply yur netwrk and run it We deply it, yu run it Yu deply, we run it The # 1 telecm services One-Stp-Shp in West Africa A business mdel fitting yur budget! We deply and run it We deply it, yu run it Yu deply it, we run it AFRIX invests & handles the peratin & maintenance management assciated csts AFRIX invests & yu handle the peratin & maintenance management assciated csts Yu invest & AFRIX handles the peratin & maintenance management and assciated csts Revenue Sharing Revenue Sharing A financial slutin based n the principle f sharing expenses = sharing revenues! CAPEX mdel AFRIX input wuld be charged t yur accunting dept. within yur CAPEX expenses. Its input wuld required AFRIX t perfrm a large develpment & deplyment investment n yur netwrk fr instance OPEX mdel The incrpratin f AFRIX within yur OPEX spending wuld take shape when its input wuld be required t handle yur equipment, n a mainteance basis fr instance Fr the deplyment f a ne-time-nly investment Lng term management f yur netwrk infrastructure with cyclic spending Fr the transitin f a legacy netwrk t update its features, t make it cmpatible with the latest technlgies r make it future-prf in terms f capacity, prtcls Integratin f a regular and schedule updates r truble shting activities n the netwrk Always On time and within yur financial planning
5 Fllwing the status f develpment f yur netwrk, can assist yu in all phases fr yu t succeed. can take the whle management f yur netwrk and perate it r help yu cntract and cmmissin the relevant parties fr yu t achieve yur cnnectivity gals. Yur success is success: System integratin specialised n the fllwing netwrks: Advanced IP&MPLS netwrks. Submarine Cable Systems. Natinal Bradband Netwrks (NBN) and Backhaul Netwrks. Triple Play Fibre t the Hme Netwrks (FTTH). NGN Next Generatin Mbile Netwrks. We can take care f yur netwrk at any f its life cycle stage: frm its cnceptin t peratin System integratin With cmplete prficiency, is up t the jb t take the lead n a netwrk deplyment and can intervene partially r cmpletely n the prject management n the fllwing netwrks: System integratin f: Terrestrial backhauls Submarine cable systems FTTx netwrks The system integratin is nthing less than the prject management f in intervening n yur netwrk. can develp yur netwrk at any f the three phases f its life cycle: Preliminary feasibility studies Cntract & cmmissining Operatin & Maintenance Preliminary Market & Technical feasibility studies delivers a strategically riented dcument gathering the best advice t establish the tplgy f the netwrk and its financial viability. Business Plan ecnmic & financial mdelling Budget & resurcing frecast mdulatins Market demand & traffic studies Marketing advisry Estimatin f the ptimal capacity price
6 Cntract & Cmmissining We can manage yur netwrk deplyment! When ready t develp the physical layer f yur netwrk, let d the wrk in cntracting the relevant parties and develping the value chain in accrdance with the legal, administrative bundaries f the envirnment surrunding the netwrk. 1st phase Recmmendatins n netwrk cnfiguratin and the ptimum wnership structure t build and perate the netwrk Cnstructin & maintenance agreement (C&MA) Technical definitin f the system System design: Preliminary cable rute study (DTS) Prject budget Technical invlvement in the prcurement grup Key players agreements (such as legal administratin) 2nd phase Supply tender dcuments with the assciated tendering prcedures, terms & cnditins and technical specificatins Respnse t system supply IT (Invitatin t Tender) Supply ffers analysis, supply cntract negtiatin and adjucatin Establishing and manage crrespndents relatinship and c-lcating agreements General advices t the management cmmittee and engineers The PMO, prject management ffice methdlgy, t cver the netwrk deplyment and a full supervisin f the installatin. Netwrk cmmissining Operatin & Maintenance AFRIX can take the management & handle the OPEX n yur netwrk Budget fllw-up Critical trail management Status mnitring Quality assurance & equipment and system acceptance Training perating team Operatin & maintenance f netwrk (NOC r shared NOC) Supply and installatin f the slutin STI&F integrating the OSS netwrk Recvery frm Failures and fault aggravatin Netwrk quality mnitring Mnitring f cngested traffic
7 The # 1 telecm services One-Stp-Shp in West Africa Management and backup f netwrk cnfiguratin Management f the installatin & equipment s and their pwer supply. Taking care f yur legacy netwrk The expertise helps yu reinfrcing its value in a fast technlgy-changing industry. Adapting yur netwrk t new technlgies, delivers the turn-key slutin t reduce perating csts while ptimizing yur cnnectivity capabilities. Cnsultancy & technical knw-hw Audit Quick-wins slutins Reprt Re-engineering Prmting the deplyment f a next generatin netwrk (NGN) Striving fr the best, ur ultimate gal at the deplyment phase is t deliver a netwrk with slutins incrprating the latest technlgy in areas linked t terminals, cmmunicatin infrastructure, applicatin develpments, Netwrk cnstructin and system integratin t prvide the security and reliability f a carrier grade quality. Likewise, with a strict cntrl n capital investment, all aims are already set at the preliminary phase f the deplyment t ensure a lw OPEX netwrk with nnetheless cmplete futureprf capabilities. Specialist n the fibre physical layer deplyment, ptical fibre ffers the netwrk bedrck fr capabilities t meet substantial traffic demand withut cngestin. Our Partners Internet service prvider ISP Telecm peratr Whlesale carriers OTT & Cntent prviders Crprates & gvernmental rganisatins & NGOs /
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