MCSA: Windows 7 Boot Camp for Desktop Support Technicians

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1 MCSA: Windws 7 Bt Camp fr Desktp Supprt Technicians Prepare fr the Enterprise Desktp Supprt Technician certificatin n Windws 7. Gain the clud-related skills required fr the latest Micrsft certificatins thrugh this brad and extensive hands-n training experience. This Bt Camp features an nline study prgram and a chice f delivery methds t suit yur learning style preference. In an intense and immersive learning envirnment, students will build their hands-n skills and prepare fr the Windws 7 certificatin exams. This extended-hurs Bt Camp, led by senir instructrs, includes targeted lectures using Micrsft Learning recmmended cntent as well as six mnths f access t ver 25 hands-n remte labs. This Bt Camp includes nline curseware and all the exam vuchers required fr certificatin, alng with ne free retake vucher if needed. It als includes access t ur nline study prgram fr 30 days, prviding indispensable certificatin exam prep. Exclusive nline study prgram includes: 24x7 chat supprt by certified mentrs: Direct, n-demand access t live certified experts fr custmized training supprt Access t the nline Micrsft Press E-Reference Library, including all Training Kits, Exam References, and Rapid Review bks Recmmended Micrsft Reading List designed by ur instructrs, including tpics and chapters within the Micrsft Press E-Reference Library Certificatin practice exams frm Transcender: Industry-best practice exams that prvide realistic simulatins f the Micrsft certificatin exams in nline and dwnladable versins Recrded 'Pwer Hurs' fr each exam: nline review sessin cvering key exam bjectives cnducted by ur expert instructrs On-demand live remte labs: 24x7 n-demand access fr six mnths s there's n scheduling required 1

2 This curse incrprates cntent frm Micrsft Official Curses (MOC): Installing and Cnfiguring Windws 7 Client (M6292) Trubleshting and Supprting Windws 7 in the Enterprise (M6293) Planning and Managing Windws 7 Desktp Deplyments and Envirnments (M6294) Students Will Prepare fr These Exams: : Windws 7, Cnfiguring : Windws 7, Enterprise Desktp Supprt Technician Free Retake Exam Vucher Students wh cmplete the MCSA: Windws 7 Bt Camp fr Desktp Supprt Technicians and nline study prgram will be issued a free retake exam vucher, if needed. Shuld any student fail the initial exam, he r she will be eligible t receive a secnd exam vucher. * T receive their secnd exam vucher send RPI Grup Training a cpy f the results f their first test, and we'll a new exam vucher. *Nte: The secnd exam vucher will nly be issued within ne year f the first exam vucher issue date. What Students Learn Key tpics and cncepts addressed n the MCSA: Windws 7 exams Use Transcender test-preparatin sftware t reinfrce learning bjectives, validate current knwledge, and review the mst cmprehensive and realistic exam questins Pinpint weak areas and strengthen them t ensure exam success 2

3 Wh Shuld Attend MCITP: Enterprise Supprt Technicians n Windws Vista MCDST n Windws XP IT prfessinals with a minimum f three years f experience installing, cnfiguring, and administering clients in a Windws netwrked envirnment and als have experience deplying perating systems and applicatins. Candidates shuld be familiar with the client administratin capabilities f Windws Server and with management tls such as the System Center suite f prducts. Prerequisites Required: At least three years f experience installing, cnfiguring, and administering clients in a Windws netwrked envirnment Experience deplying perating systems and applicatins Familiarity with the client administratin capabilities f Windws Server and with management tls such as the System Center suite f prducts Recmmended: Implementing and Administering Windws 7 in the Enterprise (Curse 6183) Administering and Maintaining Windws 7 (M50292) Fllw-On Curses Cnfiguring, Managing, and Maintaining Server 2008 R2 (M6419) 3

4 Curse Outline Exam: : Windws 7, Cnfiguring 1. Installing, Upgrading, and Migrating t Windws 7 Prepare t Install Windws 7 Perfrm a Clean Installatin f Windws 7 Perfrm an Image-Based Installatin f Windws 7 Cnfigure applicatin cmpatibility 2. Cnfiguring Disks and Device Drivers Partitin Disks in Windws 7 Manage Disk Vlumes Maintain Disks in Windws 7 Install and Cnfigure Device Drivers 3. Cnfiguring File Access and Printers n Windws 7 Client Cmputers Authenticatin and Authrizatin Manage File Access in Windws 7 Manage Shared Flders Cnfigure File Cmpressin Manage Printing 4. Cnfiguring Netwrk Cnnectivity Cnfigure IPv4 Netwrk Cnnectivity Cnfigure IPv6 Netwrk Cnnectivity Implement Autmatic IP Address Allcatin Name Reslutin Trublesht Netwrk Issues 4

5 5. Cnfiguring Wireless Netwrk Cnnectins Wireless Netwrks Cnfigure a Wireless Netwrk 6. Securing Windws 7 Desktps Security Management in Windws 7 Secure a Windws 7 Client Cmputer by Using Lcal Security Plicy Settings Secure Data by Using EFS and BitLcker Cnfigure Applicatin Restrictins Cnfigure User Accunt Cntrl 7. Cnfiguring Netwrk Security in Windws 7 Cnfigure Windws Firewall Cnfigure Security Settings in Internet Explrer 8 Cnfigure Windws Defender 8. Optimizing and Maintaining Windws 7 Client Cmputers Maintain Perfrmance by Using the Windws 7 Perfrmance Tls Maintain Reliability by Using the Windws 7 Diagnstic Tls Back Up and Restre Data by Using Windws Backup Restre a Windws 7 System by Using System Restre Pints Cnfigure Windws Update 9. Deplying Windws 7 by Using Windws Deplyment Services (WDS) WDS Design and Cnfigure WDS fr Windws 7 Deplyment 5

6 70-685: Windws 7, Enterprise Desktp Supprt Technician 1. Implementing a Trubleshting Methdlgy EDST Jb Rle Trubleshting Steps 2. Using Grup Plicy t Centralize Cnfiguratin Grup Plicy Applicatin Reslving Client Cnfiguratin Failures and GPO Applicatin Issues 3. Trubleshting Hardware Device, Device Driver, and Perfrmance Issues Hardware Trubleshting Trublesht Physical Failures Mnitr Reliability and Perfrmance Cnfigure Perfrmance Optins in Windws 7 Trublesht Device Driver Failures 4. Trubleshting Netwrk Cnnectivity Issues Determine Netwrk Settings 5. Trubleshting Remte Cnnectivity Issues Trublesht VPN Cnnectivity Issues Using Remte Desktp Trublesht User Issues by Using Remte Assistance Trublesht NAP Issues Trublesht DirectAccess Issues 6

7 6. Trubleshting Lgn and Resurce Access Issues Trublesht User Lgn Issues Trublesht User Prfile Issues Trublesht File Access Issues Trublesht File Permissins Issues Trublesht Printer Access Issues 7. Trubleshting Security Issues Recver Files Encrypted by EFS Recver BitLcker-Prtected Drives Trublesht Internet Explrer and Cntent Access Issues 8. Trubleshting Operating System and Applicatin Issues Trublesht Applicatin Installatin Issues Trublesht Applicatin Operatins Issues Apply Applicatin and Windws Updates 9. Assessing Applicatin Cmpatibility in Windws 7 Applicatin Cmpatibility 10. Designing, Cnfiguring, and Managing the Client Envirnment Planning Client Cnfiguratin Design and Cnfigure Standard System Settings Design and Cnfigure Internet Explrer Settings Design and Cnfigure Security Settings Design and Implement Grup Plicy Trublesht Grup Plicy 7

8 11. Planning and Deplying Applicatins and Updates t Windws 7 Clients Determine the Applicatin Deplyment Methd Deply Office 2007 Plan and Cnfigure Desktp Updates by Using WSUS Labs Lab 1: Install, Upgrade, and Migrate t Windws 7 Migrate Settings by using Windws Easy Transfer Cnfigure a Reference Image f Windws 7 Cnfigure a Reference Image Lab 2: Cnfigure Disks and Device Drivers Cnfigure Disks Update a Device Driver Lab 3: Cnfigure File Access and Printers n Windws 7 Client Cmputers Create and Cnfigure a Public Shared Flder fr all Users Cnfigure Shared Access t Files fr Specific Users Create and Share a Printer Lab 4: Cnfigure Netwrk Cnnectivity Cnfigure IPv4 Addressing Cnfigure IPv6 Addressing Trublesht Netwrk Cnnectivity Lab 5: Cnfigure Wireless Netwrk Cnnectins Determine the apprpriate cnfiguratin fr a wireless netwrk 8

9 Trublesht Wireless Cnnectivity Lab 6: Cnfigure UAC, Lcal Security Plicies, EFS, and AppLcker Use Actin Center Cnfigure Lcal Security Plicies Encrypt Data Cnfigure AppLcker Lab 7: Cnfigure Windws Firewall, Internet Explrer 8 Security Settings, and Windws Defender Cnfigure Windws Firewall Cnfigure Internet Explrer 8 Security Cnfigure Windws Defender Lab 8: Optimize and Maintain Windws 7 Client Cmputers Mnitr System Perfrmance Back Up and Restre Data Cnfigure System Restre Pints Cnfigure Windws Update Lab 9: Cnfigure Mbile Cmputing and Remte Access in Windws 7 Create a Sync Partnership Cnfigure Pwer Optins Enable Remte Desktp Enable BranchCache Lab 10: Deply Windws 7 by Using Windws Deplyment Services (WDS) Design the WDS Envirnment Install and Cnfigure the WDS Server Rle 9

10 Add Bt and Install Images t WDS Prvisin Drivers by Using WDS Deply a Desktp Operating System Using WDS Lab 11: Use Grup Plicy t Centralize Cnfiguratin Lab 12a: Reslve Hardware Device and Device Driver Issues Reslve Hardware Issues Cnfigure Grup Plicy t Cntrl Device Installatin (Optinal) Lab 12b: Trublesht Perfrmance-Related Issues Lab 13: Trublesht Netwrk Cnnectivity Issues Lab 14: Reslve Remte Cnnectivity Issues Lab 15: Trublesht Lgn and Resurce Access Issues Offline Files Missing Drive Mapping Missing Files in My Dcuments File Access Issue Lab 16: Trublesht Security Issues Recver a BitLcker-Prtected Drive Fix an Internet Explrer Security Issue Lab 17: Trublesht Operating System and Applicatin Issues Windws Updates AppLcker Plicy Applicatin Applicatin Startup 10

11 Lab 18: Assess the Cmputing Envirnment by Using the Micrsft Assessment and Planning Tlkit Lab 19a: Evaluate Applicatin Cmpatibility Using the Micrsft Applicatin Cmpatibility Tlkit Install and Cnfigure ACT Cllect Applicatin Inventry Organize the Applicatin Inventry Analyze Applicatin Inventry Results Lab 19b: Create Applicatin Cmpatibility Fixes Identify Applicatin Cmpatibility Issues Mitigate Applicatin Issues Lab 20: Determine the Windws 7 Imaging Strategy Lab 21: Plan and Cnfigure MDT 2010 Plan the MDT Lite Tuch Envirnment Install MDT 2010 and Additinal Cmpnent Files Cnfigure the Deplyment Share Create a Task Sequence Lab 22: Deply Windws 7 by Using Lite Tuch Installatin Update the Deplyment Share t Generate Windws PE Media Install Windws 7 Using Lite Tuch Installatin Lab 23: Deply Windws 7 by Using Zer Tuch Installatin Plan the Zer Tuch Installatin Envirnment Prepare the Zer Tuch Installatin Envirnment Cnfigure Deplyment Packages and System Images Cnfigure and Advertise a Client Task Sequence 11

12 Lab 24a: Migrate User State by Using Windws Easy Transfer Prepare the Windw Easy Transfer Surce Files Capture User State Infrmatin frm a Surce Cmputer Lad User State Infrmatin t a Target Cmputer Lab 24b: Migrate User State by Using the User State Migratin Tl 4.0 (USMT) Plan fr the User State Migratin Create USMT Migratin Scripts Capture and Restre User State by Using USMT Perfrm a Hard-Link Migratin Lab 24c: Migrate User State by Using Hard Link Migratin Perfrm a Hard-Link Migratin Lab 25a: Design and Cnfigure the Client Envirnment Design a Client Envirnment Implement a Client Cnfiguratin Lab 25b: Trublesht GPO Issues Reslve a GPO Applicatin Prblem Lab 26a: Determine the Applicatin Deplyment Methd Lab 26b: Custmize the Micrsft Office Prfessinal Plus 2007 Installatin Cnfigure the Setup Categry Cnfigure the Features Categry Install Micrsft Office Prfessinal Plus By Using the Setup Custmizatin File 12

13 Lab 26c: Plan and Manage Updates by Using WSUS Plan Autmatic Updates Settings Cnfigure Autmatic Updates Settings by Using Grup Plicy Apprve and Deply an Update by Using WSUS 13

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