INDUSTRIAL SUPPORT HOSPITALITY & EVENTS

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1 INDUSTRIAL O F F I C E SUPPORT R E T A I L HOSPITALITY & EVENTS

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3 Working with you National Workforce provides high quality, flexible and reliable recruitment and labour hire solutions to a range of industries across Australia. As an Australian owned and operated company, our team of bright sparks has the industry knowledge, experience and expertise to place the best candidates in the right job. Acting as a link between the workforce and clients, National Workforce has the unique ability to manage every aspect of the recruitment process. From attracting, selecting and retaining the labour pool, to payroll, training and managing OH&S, we ensure satisfaction remains constant whether you are a client or a candidate. National Workforce continues to win and retain business in a competitive marketplace. How do we do this? By building relationships based on consistency, attitude, trust and delivering exceptional value to our clients and to the candidates that represent our company. Mission possible Our mission is to create innovative business solutions and provide unparalleled service delivery through our people. To achieve this, we work hard to employ the best people in the business. Our team has over 100 years of experience in the recruitment industry and a proven track record of success. Experience, however, is not always enough. We believe the best employees are those who have a great attitude and a natural desire to provide excellent service. For this reason we place great emphasis on people s natural qualities and fill the gaps with training and education. Combining this ethos with an environment where innovative thinking is embraced and actively promoted, National Workforce provides clients with creative solutions to regular problems. What this means for our clients is increased productivity, better performance, cost savings and general efficiencies throughout their organisations. National Workforce delivers unparalleled service to clients by achieving positive results whilst being easy to do business with. Our services, processes and operations have evolved based on years of experience and client feedback. As a result, we strive to be as efficient as possible, cutting the hassle out of the equation and allowing us to focus on the end result.

4 Meet the team National Workforce provides clients with 24/7 support and places great emphasis on understanding your business and building relationships face to face. Our team members concentrate on those industries in which they have expert knowledge and immerse themselves in your business to understand exactly what you need to succeed. As a result we place candidates with the right attitude, the right skill-set and who fit with the particular culture within your organisation. We recognise that every client and every job is unique and requires a bespoke service. By designating the right team to each client we offer multiple points of contact, which accelerates problem resolution and allows us to gain more knowledge across your entire operation. We also ensure that senior management from National Workforce visit clients and job sites on a regular basis to build relationships and to understand what is happening on the ground. Our services Our service offering is a direct response to the broad needs of our clients and covers a plethora of offerings from initial sourcing and screening right through to training, management and reporting. Whether you need casual labour hire, temporary to permanent placements or a full service recruitment solution, we have a specific engagement model that will suit you. What s more, we can guide you through our off-the-shelf solutions or work with your team to develop a tailored service that meets your specific needs, including limited tenures, casual pool management, outsourced payroll, reporting and cost analysis and traineeship programs, to name but a few.

5 Client benefits at a glance We specifically operate within the business sectors we know best and work in partnership with our clients to deliver an efficient and valuable service. Quite simply, National Workforce can make your life a whole lot easier. Clients are able to choose from a broad candidate pool and find the people that fit with their business culture, confident in the knowledge that all candidates are screened, tested, interviewed and thoroughly reference-checked prior to being introduced. We also provide ongoing support and training for candidates to ensure we are able to put forward the best people for the job. Our commitment to OH&S legislation and best practice means you can rest easy knowing that we have the procedures in place to secure the candidates we place in your business. Our services are designed to add value to our clients. We provide a single point of contact with someone who not only has the power to make decisions, but someone that can deliver endto-end labour hire solutions tailored to your needs in a very timely fashion. What s more, our systems, processes and procedures are designed to reduce unnecessary administration, enhance transparency and capitalise on new technology to provide a more efficient service. By relying on us, clients benefit from increased productivity, administration efficiencies, cost savings and a healthier bottom line. Candidate benefits at a glance More than anything else, National Workforce recognises that having a pool of exceptional candidates is the key to our success and the success of our clients. For this reason we invest considerable time finding the right candidates, assisting them with training, placing them in the right jobs and retaining them. For candidates looking for high quality, regular work, National Workforce provides a reliable and secure solution. Of course, having general or even professional skills will assist in placing candidates, but above all else we value those with a fantastic work ethic and a can-do attitude. Where necessary, we will invest in candidates with potential and provide the support and training required to give them the best chance to succeed. Our candidates enjoy a safe and secure working environment where the National Workforce team take time to know where they wish to go with their careers. Candidates receive ongoing support and training, giving them the best chance of securing regular work. Once placed, we keep in close contact with both clients and candidates to make sure that everything runs smoothly. We respect our candidates with payments made on time, every time. As a candidate you have a bright future with us. We can help develop your career and assist you in reaching your goals.

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7 Divisions We believe that being all things to all people is not necessarily the right approach. That s why we concentrate our efforts on 4 distinct sectors, each managed by a team that knows the industry inside out. Our specialist fields span a variety of sectors and National Workforce retains a large pool of qualified candidates for each division to ensure our clients get who they want, when they want them. Our key sectors include the following: Our Industrial division specialises in delivering skilled or semi-skilled labour solutions when you need them most. The National Workforce team has a sound understanding of the challenges that are faced within the industrial work-space and ensure that best-fit candidates are deployed to help clients achieve their goals efficiently. Our Industrial division places candidates in the transport, logistics, construction, manufacturing and trade sub-sectors. National Workforce consistently recruits into its Office Support pool of candidates to ensure that our clients have the best pick of the crop when it comes to filling corporate positions. We understand that corporate culture, attitude and first impressions are just as important as having the appropriate skills in an office environment. For this reason, we take time to understand our clients and our candidates in great detail to make sure the right people are matched with the right position. Our Office Support division places candidates in the call centre, data entry, reception, secretarial, accounting, stock taking and customer service sub-sectors. Hospitality & Event operations staff can make or break an important event. Finding the right staff to deliver excellent service with a smile can be a challenge but it s something our hospitality team specialises in. National Workforce has a talented pool of exceptional candidates ready to make your function pop, assist with running your restaurant or make your event a resounding success. Whether you need a couple of chefs or a team of waiters and waitresses at a moment's notice, National Workforce has the perfect solution for your business. Our Hospitality & Events division places a broad range of high quality candidates ranging from supervisors, wait staff, function staff, food and beverage attendants and cooks, to a variety of events staff such as turnstile attendants, parking attendants and customer service staff. National Workforce can provide effective solutions for all your outsourced retail needs. Our staff and candidates work together to understand your business objectives, brand and corporate culture to tailor a vital support service that will boost your productivity and profitability. Our Retail division places candidates in the visual merchandiser, relay team, customer service, auditor, management, supply chain and mystery shopper sub-sectors.

8 Level 2, 10 Phillip Street, PARRAMATTA, NSW 2150 p f e.