This incredibly fast-moving sector is growing all the time so developing your skills in this area is one of the best career moves you could make.

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "This incredibly fast-moving sector is growing all the time so developing your skills in this area is one of the best career moves you could make."

Transcription

1 Business Administration, Accountancy, Retail, Customer Service & IT I m really glad that I chose an Apprenticeship in Business Administration. I m getting vital experience and the skills I m learning are relevant across a whole range of careers. Jessica Tierney, Advanced Apprenticeship in Business Administration 19

2 Millions of people work in these sectors, which cover the many different occupations that provide essential support to an organisation as a whole, and keep staff and customers happy. On every high street, a diverse range of chain stores, independent shops, cafés and restaurants all need people with the right skills mix to advise, manage and engage in sales activity. Business Administration, Accountancy and Information Technology are all integral to the business environment and the need for personnel with IT skills has become an essential requirement. This incredibly fast-moving sector is growing all the time so developing your skills in this area is one of the best career moves you could make. Organisational and communication skills are important for Business Administration apprentices and the College provides the ideal environment for apprentices to develop these skills. Working in College alongside staff with professional skills and relevant experience of the business world, apprentices will learn the skills needed for a successful future in one of these sectors, providing a valuable contribution to their employer straight away. Programme delivery Apprentices will need to be employed in the sector to gain the relevant skills and knowledge required for these qualifications. Apprentices will usually attend college one day per week and will receive frequent visits from a tutor/assessor. Competence will be assessed in a number of ways including observation and examination of a portfolio of evidence (digital or paper based). Evidence can also be gathered in video or photographic format with a testimony from a line manager.

3 Intermediate Apprenticeship Accounting Level 2 This Apprenticeship could find you working in an accounts department, helping a business or organisation manage its money. It provides a structured approach to training and developing prospective Accountants who understand the needs of the organisation, its customers and the sector within which they operate. It also includes Functional Skills in English and Maths. employment. No previous accounting experience is necessary, but applicants must like working with numbers and will ideally have GCSE grade C or above in English and Maths months. Running a business involves many financial activities, from expenses and bills to taxes and payroll. Accountants keep track of all these things and more to make sure that businesses both large and small manage their money. Depending on whether you work for a large or small company, you could be specialising in one area or doing a variety of accounting tasks as well as handling banking and petty cash. Apprentices will gain skills and experience in costings; basic and computerised accounting, including balancing accounts, processing invoices and payments, completing VAT returns and helping to prepare financial statements and reports; payroll and credit control. Accounts Assistant Accounts Clerk Cashier Credit Control Clerk/ Purchase Ledger Clerk/ Sales Ledger Clerk Finance Assistant Advanced Apprenticeship in Accounting Level 3 Diploma in Accounting

4 Advanced Apprenticeship Accounting Level 3 This Advanced Apprenticeship builds upon the skills and knowledge developed at Intermediate level. It is suitable for those working in an accounts department in a more senior position, helping a business or organisation manage its money. The course also includes Functional Skills in English and Maths. employment in addition to a Level 2 Intermediate Apprenticeship in Accounting or GCSE Maths grade A*- C months. Running a business involves a lot of financial activities, from expenses and bills to taxes and payroll. Accountants keep track of all these things and more to make sure that businesses both large and small manage their money. experience in costings; basic and computerised accounting, including balancing accounts, processing invoices and payments, completing VAT returns and helping to prepare financial statements and reports; payroll and credit control. Trainee Accounting Technician Assistant Accountant Whilst the job roles at Level 3 are similar to those at Level 2, the Advanced Apprenticeship includes a higher level of responsibility and lends itself to a more supervisory role. Higher Apprenticeship in Accounting Level 4 Diploma in Accounting Foundation Degree in Accounting Various degree programmes in Accounting and Finance 22

5 Intermediate Apprenticeship Business & Administration Level 2 This Apprenticeship provides administrators with the broad range of skills required to work efficiently and to help increase business productivity. Office and administration skills, customer handling skills, technical and practical skills, oral communication and IT skills are all covered within this Apprenticeship as well as team working, interpersonal skills and the ability to reflect on personal learning. The course also includes Functional Skills in English, Maths and IT. employment. A good level of English and Maths would be beneficial. Minimum 1 year. experience in the following key areas: Making and receiving telephone calls Helping with the organisation of meetings and events Dealing with travel requests Handling mail Record keeping and using electronic message systems Using office equipment Providing reception services Setting up and maintaining filing systems Using a variety of software packages Developing and delivering presentations. Administrator/Business Support Officer Office Junior/Receptionist Advanced Apprenticeship general administrative, legal or medical pathways Other Advanced Apprenticeships such as Customer Service or Management Further education to undertake management, business related or other qualifications 23

6 Advanced Apprenticeship Business & Administration Level 3 This Advanced Apprenticeship provides Administrators with the broad range of skills required to work efficiently and to help increase business productivity. Office and administration skills, customer handling skills, technical and practical skills, oral communication and IT skills are all covered within this Apprenticeship as well as team working, interpersonal skills and the ability to reflect on personal learning. The course also includes Functional Skills in English, Maths and IT. employment. It is likely that Advanced Apprentices will have some prior experience in a business or administration role. Minimum 1 year 18 months. experience in the following key areas: Dealing with internal and external correspondence Organising meetings and events Producing documents 24 Managing resources Managing office equipment Managing information Managing administration systems Managing diaries Developing presentations. Administration Officer/Executive Administration Team Leader/Office Supervisor Personal Assistant Secretary Progression opportunities Higher Apprenticeship in Business & Professional Administration Further or higher education such as a Foundation Degree in Business, Business Management or Business Administration Business and Management undergraduate programmes Business professional qualifications at Level 4 and above CASE STUDY Nick Wilson, Advanced Apprenticeship in Business Administration After being made redundant, 24-year-old Business apprentice Nick turned his life around when he landed an Apprenticeship with autism support charity, The Main Project. As part of his Level 2 qualification in Business Administration, Nick learnt new skills that resulted in him being given the responsibility and creative freedom to really get the most out of his position. Nick successfully achieved his qualifications and is now employed as an Advanced apprentice working in the office at National Skills Academy Process Industries, which he hopes will pave the way for a successful career in Business Administration.

7 Intermediate Apprenticeship Customer Service Level 2 This Apprenticeship will provide you with customer service skills that are transferable across sectors and can be applied to many job roles. You will learn, understand and demonstrate the key concepts of customer service and how to apply customer service knowledge and skills in the workplace. The course also includes Functional Skills in English and Maths. employment. Employers are looking to attract applicants who have a keen interest in providing excellent customer service and working as part of a team. They expect applicants to demonstrate a can do attitude and have basic numeracy and literacy skills on which to build their customer service skills. Minimum 1 year. experience in the following key areas: Communicating effectively with customers face to face, in writing and by telephone Resolving problems and improving customer relations Promoting products and services Keeping records Gathering customer feedback Working as part of a team Developing technical skills according to job role. Customer Service Trainee/Assistant/ Representative/Agent Advanced Apprenticeship in Customer Service Other Advanced Apprenticeships such as Business & Administration, Retail, Hospitality and Travel & Tourism Further education to undertake customer service or business related qualifications 25

8 Advanced Apprenticeship Customer Service Level 3 This Advanced Apprenticeship will provide you with customer service skills that are transferable across sectors and can be applied to many job roles. You will learn, understand and demonstrate the key concepts of customer service and how to apply customer service knowledge and skills in the workplace. The course also includes Functional Skills in English and Maths. employment. Employers are looking to attract applicants who have a keen interest in providing excellent customer service and working as part of a team. They expect applicants to demonstrate a can do attitude and have basic numeracy and literacy skills on which to build their customer service skills. Minimum 1 year 18 months. experience in the following key areas: Improving customer satisfaction Team leading Improving customer loyalty Gathering and analysing customer feedback Processing complaints Maintaining reliable customer service Promoting products and services. Customer Relationship Manager Customer Support Officer Customer Service Team Leader/ Co-ordinator/Supervisor Higher Apprenticeship in Contact Centre Management, Business & Professional Administration or Leadership & Management Further or higher education to undertake customer service, business related or other qualifications, including Foundation Degrees in, for example, Contact Centres or Retail Management 26

9 Intermediate Apprenticeship IT, Software, Web & Telecoms Professionals Level 2 This Apprenticeship introduces the learner to the skills and knowledge required to be an IT Technician. The course is tailored to the specific duties and skills expected by employers and the majority of the work will be evidenced using a hands on practical approach and recording evidence of efficient completion of these practical tasks at work. The course also includes Functional Skills in English and Maths. employment. Ideally candidates will have four GCSEs at grade D or above months. experience in the following key areas: Diagnosing faulty equipment and supply solutions Recognising and using correct tools Carrying out equipment audits Responding to and recording customer enquiries Developing customer interface skills. IT Technician (Hardware and Software) IT Technician (Diagnostics and Testing) Web Developer Creative Media Developer Advanced Apprenticeship and skilled status, which could then lead to university Understanding health and safety at work Repairing/replacing IT hardware Installing/upgrading software Creating a maintenance backup procedure 27

10 Intermediate Apprenticeship Retail Level 2 This Apprenticeship gives you the opportunity to develop a broad range of skills within the Retail sector a fast paced, diverse sector where keen, enthusiastic people are always in demand. You will gain skills from customer relations to merchandising, stock control to pricing, within food and non-food businesses. The course also includes Functional Skills in English and Maths. employment. A good level of English and Maths would be beneficial months. Apprentices will gain skills and experience in the following key areas: Working effectively in a retail team Placing goods and materials into storage Keeping stock on sale at required levels Processing customer orders for goods Processing returned goods Assembling products for display Picking products in a retail environment to fulfil customer orders Checking stock levels and solving problems with stock levels Displaying stock to promote sales Carrying out promotional campaigns. Sales Assistant Stockroom Assistant Advanced Apprenticeship in Retail 28

Business Management, Accounting and Administration

Business Management, Accounting and Administration Business Management, Accounting and Administration Redcar & Cleveland College has a strong track record of working closely with employers. We develop the skills of your workforce to help: Improve employee

More information

Level 2 Diploma in Business and Administration (combined qualification)

Level 2 Diploma in Business and Administration (combined qualification) UNIT DATA SHEET Level 2 Diploma in Business and Administration (combined qualification) Pathway for Apprenticeship requires 60 credits = 45 from the combined NVQ and 15 from transferable skills for English,

More information

Some 10,000 people are employed in a business role in Swindon and this number is set to rise as demand increases for skilled business people

Some 10,000 people are employed in a business role in Swindon and this number is set to rise as demand increases for skilled business people 48 Apply online: www.swindon-college.ac.uk Some 10,000 people are employed in a business role in Swindon and this number is set to rise as demand increases for skilled business people The banking, finance

More information

Employer Guide to Apprenticeships

Employer Guide to Apprenticeships Employer Guide to Apprenticeships Shelley Thompson, Training Manager Angels The Costumiers 2 Employer Guide to Apprenticeships About us The National Apprenticeship Service supports the delivery of apprenticeships

More information

Finance and accounting skills for business growth

Finance and accounting skills for business growth Finance and accounting skills for business growth Contents 4 6 7 9 10 12 14 18 18 21 22 24 26 28 30 32 35 AAT qualifications AAT delivering finance skills that add value Training solutions for your business

More information

Some 10,000 people are employed in a business role in Swindon and this number is set to rise as demand increases for skilled business people

Some 10,000 people are employed in a business role in Swindon and this number is set to rise as demand increases for skilled business people 50 Call Student Services on: (01793) 498308 or visit www.swindon-college.ac.uk 50 Apply online: www.swindon-college.ac.uk Some 10,000 people are employed in a business role in Swindon and this number is

More information

ITEC Level 2 Diploma in Business Administration Rationale

ITEC Level 2 Diploma in Business Administration Rationale 2 Diploma in Business Administration Rationale Aims and Objectives The 2 Diploma in Business Administration is a vocational qualification regulated by Ofqual within the Qualifications and Framework. It

More information

Higher Level Apprenticeship in Social Media and Digital Marketing - Level 4 (England)

Higher Level Apprenticeship in Social Media and Digital Marketing - Level 4 (England) Higher Level Apprenticeship in Social Media and Digital Marketing - Level 4 (England) IMPORTANT NOTIFICATION FOR ALL APPRENTICESHIP STARTS FROM 6 APRIL 2015 Modifications to SASE came into effect on 6th

More information

Level 3 Diploma in Business and Administration (combined qualification)

Level 3 Diploma in Business and Administration (combined qualification) UNIT DATA SHEET Level 3 Diploma in Business and Administration (combined qualification) Pathway for Apprenticeship requires 78 credits = 58 from the combined NVQ and 15 from transferable skills for English,

More information

Unlocking your potential. The Level 2 Intermediate Apprenticeship in Business and Administration. Validated by City & Guilds

Unlocking your potential. The Level 2 Intermediate Apprenticeship in Business and Administration. Validated by City & Guilds Unlocking your potential The Level 2 Intermediate Apprenticeship in Business and Administration Validated by City & Guilds The Level 2 Intermediate Apprenticeship in Business and Administration What is

More information

Business Administration (England)

Business Administration (England) Business Administration (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr03097

More information

Fact Sheet - Level 2 Diploma in Business Administration (QCF)

Fact Sheet - Level 2 Diploma in Business Administration (QCF) Fact Sheet - Level 2 Diploma in Business Administration (QCF) Combined (Competence and Knowledge) qualification This Apprenticeship framework consists of the following elements- Level 2 Diploma in Business

More information

Apprenticeships and Vocational Training

Apprenticeships and Vocational Training Apprenticeships and Vocational Training Business and Administration qualifications are adaptable to almost any organisation. Candidates will gain transferable skills through the qualification enabling

More information

Social Media and Digital Marketing (England)

Social Media and Digital Marketing (England) Social Media and Digital Marketing (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr01743

More information

Contact Centre Operations (England)

Contact Centre Operations (England) Contact Centre Operations (England) Contact information Proposer of this framework This has been proposed and developed by Skills CFA, with employers, training providers, colleges and awarding organisations

More information

Childcare, Health and Care

Childcare, Health and Care Childcare, Health and Care Do you aspire to pursue a career within the education, health or care sector? Whether you are looking for a career as a nursery assistant, nursery officer, early year s practitioner,

More information

Multi-skilled Vehicle Collision Repair (England)

Multi-skilled Vehicle Collision Repair (England) Multi-skilled Vehicle Collision Repair (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr02283

More information

ENGINEERING APPRENTICESHIPS

ENGINEERING APPRENTICESHIPS ENGINEERING APPRENTICESHIPS Taking on an apprentice is a big commitment for any business. As your industry training organisation, Competenz works with your industry to help businesses understand the value

More information

Plus. St Benedict s Catholic High School Sixth Form. September 2016

Plus. St Benedict s Catholic High School Sixth Form. September 2016 St Benedict s Catholic High School Sixth Form Plus BTEC Level 3 Diploma in Business BTEC Level 3 Diploma in Health & Social Care BTEC Level 3 Certificate in WorkSkills September 2016 St Benedict s Catholic

More information

Management & Leadership

Management & Leadership Management & Leadership Overview The Management and Leadership qualifications aim to contribute to the skills, knowledge and overall performance of management and aid career progression. The qualifications

More information

Higher Apprenticeship in Business & Professional Administration - Level 4 (England)

Higher Apprenticeship in Business & Professional Administration - Level 4 (England) Higher Apprenticeship in Business & Professional Administration - Level 4 (England) IMPORTANT NOTIFICATION FOR ALL APPRENTICESHIP STARTS FROM 6 APRIL 2015 Modifications to SASE came into effect on 6th

More information

Building Services Engineering Technology and Project Management (England)

Building Services Engineering Technology and Project Management (England) Building Services Engineering Technology and Project Management (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr01261

More information

Proposed learner name:

Proposed learner name: Proposed learner name: To achieve this qualification, candidates must complete a total of 45 credits, 19 credits from the mandatory units, 26 credits from the optional units. Candidates must achieve at

More information

Guide to Higher Level Apprenticeships

Guide to Higher Level Apprenticeships Guide to Higher Level Apprenticeships www.nwrc.ac.uk 02 Employ Clever with a Higher Level Apprenticeship North West Regional College, supported by the Department for Employment and Learning (DEL), Ulster

More information

Beauty Therapy. Issued by. SkillsActive

Beauty Therapy. Issued by. SkillsActive Beauty Therapy Issued by SkillsActive Beauty Therapy Information on the Issuing Authority for this framework: SkillsActive The Apprenticeship sector for occupations in sports coaching, active leisure,

More information

SPECIFICATION OF APPRENTICESHIP STANDARDS FOR ENGLAND

SPECIFICATION OF APPRENTICESHIP STANDARDS FOR ENGLAND SPECIFICATION OF APPRENTICESHIP STANDARDS FOR ENGLAND Contents Introduction Paragraph Number 1 Intermediate Level Apprenticeship Frameworks Qualifications Related to the Sector 2-5 Functional Skills /

More information

Qualification Specification. Higher Apprenticeship in Retail Management Level 4 (England)

Qualification Specification. Higher Apprenticeship in Retail Management Level 4 (England) Qualification Specification Higher Apprenticeship in Retail Management Level 4 (England) Version 2.0 (July 2016) Page 1 of 21 This qualification specification covers the following qualifications: Qualification

More information

The Institute Of Commercial Management. April 2013. Portfolio. of Awards. www.icm.ac.uk info@icm.ac.uk

The Institute Of Commercial Management. April 2013. Portfolio. of Awards. www.icm.ac.uk info@icm.ac.uk The Institute Of Commercial Management April 2013 Portfolio of Awards www.icm.ac.uk info@icm.ac.uk Welcome... Although we are an Examining and Awarding body, we are also a large employer, with hundreds

More information

(Funding for training support means all you pay is the apprentice s wage)

(Funding for training support means all you pay is the apprentice s wage) Your apprentices of today will be your skilled workers of the future. Due to the fast moving nature of the digital world, the demand for talent has never been higher and nurturing skills in-house is one

More information

TAE Institute. Course Brochure. TAE40110 Certificate IV Training and Assessment

TAE Institute. Course Brochure. TAE40110 Certificate IV Training and Assessment TAE Institute Course Brochure TAE40110 Certificate IV Training and Assessment TAE40110 Certificate IV Training and Assessment Introduction TAE Institute is a Registered Training Organisation (RTO number

More information

UNDERGRADUATE PROGRAMME SPECIFICATION

UNDERGRADUATE PROGRAMME SPECIFICATION UNDERGRADUATE PROGRAMME SPECIFICATION Programme Title: Awarding Body: Teaching Institution: BA (Hons) Accounting and Finance Staffordshire University Staffordshire University Final Awards: BA (Hons) Accounting

More information

Higher Apprenticeship in Construction Operations Management

Higher Apprenticeship in Construction Operations Management Higher Apprenticeship in Construction Operations Management Information for prospective higher apprentices What is the Higher Apprenticeship in Construction Operations Management? This new Higher Apprenticeship

More information

Empowering your people

Empowering your people Empowering your people WORKFORCE TRAINING & DEVELOPMENT ONLINE COURSE OUTLINE BS B30415 Certificate III in Business Administration Workforce Training & Development 111 Juliette Street, Green slopes, QLD,

More information

Post 16 Curriculum Booklet

Post 16 Curriculum Booklet Post 16 Curriculum Booklet Post 16 Department Courses Page Pathway to Independent Living 3 Introductory Diploma in Catering and Hospitality 4 Level 1 Certificate in Fabrication and Welding 5 Level 1 Diploma

More information

CAREERS AUSTRALIA GROUP. Diploma of Business. Schools Scholarship Application Guide

CAREERS AUSTRALIA GROUP. Diploma of Business. Schools Scholarship Application Guide CAREERS AUSTRALIA GROUP Diploma of Business Schools Scholarship Application Guide WELCOME The Careers Australia Group (CAG) is one of the largest private education institutes in Australia. As a modern,

More information

Apprenticeships in. Hair and Beauty

Apprenticeships in. Hair and Beauty Apprenticeships in Hair and Beauty A make-over for your future Hair and beauty apprenticeships are an attractive option for individuals and companies alike. They re the perfect route to a high standard

More information

inspire education Certificate IV in Accounting FNS40611 Course Outline

inspire education Certificate IV in Accounting FNS40611 Course Outline inspire education 1800 506 509 Course Outline Certificate IV in Accounting FNS40611 February 2016 Cert IV Accounting v1.4 Last Updated 09/12/2016 page 1 Kick Start your Career with the Ready to Embark

More information

SPORT APPRENTICESHIPS

SPORT APPRENTICESHIPS Your guide to SPORT APPRENTICESHIPS With funding available towards the cost of training and the opportunity to shape the training programme to suit your requirements; apprenticeships represent an appealing

More information

The Operations Manager will project manage the operations, logistics, finances and people to a high and professional standard.

The Operations Manager will project manage the operations, logistics, finances and people to a high and professional standard. Operations Manager Job Description Resco Resco is an exciting venture inspired by the firm belief that every business has the opportunity to generate social impact, creating positive change in communities.

More information

MSC- HCS Higher Apprenticeship Healthcare Science Technical Certificate Level 4

MSC- HCS Higher Apprenticeship Healthcare Science Technical Certificate Level 4 Page 1 of 12 Framework and Qualification Relevant role holders Module Ref and Title Aim and Scope MSC- HCS Higher Apprenticeship Healthcare Science Technical Certificate Level 4 Associates within Healthcare

More information

Business & Administration (England)

Business & Administration (England) Business & Administration (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr02705

More information

1300 731 602 www.asset.edu.au

1300 731 602 www.asset.edu.au 1300 731 602 Course Code: BSB41315 Welcome to Asset Training Australia! Asset Training Australia is a registered training organisation (RTO # 31718) delivering nationally recognised qualifications across

More information

IT Application Specialist

IT Application Specialist IT Application Specialist Issued by e-skills UK IT Application Specialist Information on the Issuing Authority for this framework: e-skills UK The Apprenticeship sector for occupations in business and

More information

Higher Apprenticeship in Supply Chain Management - Level 5 (England)

Higher Apprenticeship in Supply Chain Management - Level 5 (England) Higher Apprenticeship in Supply Chain Management - Level 5 (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr03023

More information

Level 2 Certificate in Accounting (7437-02)

Level 2 Certificate in Accounting (7437-02) Level 2 Certificate in Accounting (7437-02) Qualification handbook for centres 501/0004/X www.cityandguilds.com October 2010 Version 1.0 About City & Guilds City & Guilds is the UK s leading provider of

More information

IAB LEVEL 2 AWARD IN COMPUTERISED PAYROLL (QCF)

IAB LEVEL 2 AWARD IN COMPUTERISED PAYROLL (QCF) IAB LEVEL 2 AWARD IN COMPUTERISED PAYROLL (QCF) CONTENTS Qualification Accreditation Number 500/9344/7 (Accreditation end date - 31 st December 2012) QUALIFICATION SPECIFICATION 1. Introduction 2. Aims

More information

Trainer/Assessor - Catering and Hospitality

Trainer/Assessor - Catering and Hospitality Trainer/Assessor - Catering and Hospitality Post Ref: 5771, 26,145-28,572. 37 hours per week. Fixed Term until August 2016 We are seeking to appoint a suitably qualified trainer/assessor within the Catering

More information

AAT Level 2 Diploma in Accounting and Business

AAT Level 2 Diploma in Accounting and Business AAT Diploma in Accounting and Business Qualification specification Version date: July 2014 Ofqual qualification number: 60100229 1 Purpose statement Who is this qualification for? The purpose of this qualification

More information

inspire education Course Outline Certificate IV in Business Administration BSB40507

inspire education Course Outline Certificate IV in Business Administration BSB40507 inspire education 1800 506 509 Course Outline Certificate IV in Business Administration BSB40507 Advance your Career with the Certificate IV in Business Administration Ready for a Rewarding Business Career?

More information

Information Sheet. TLI41510 Certificate IV in Materiel Logistics. Who Should Do This Qualification?

Information Sheet. TLI41510 Certificate IV in Materiel Logistics. Who Should Do This Qualification? Information Sheet TLI41510 Certificate IV in Materiel Logistics Who Should Do This Qualification? Bayley s Certificate IV is ideal if you are in the public or private sector and are currently employed,

More information

Work Experience Portfolio

Work Experience Portfolio The Careers Service. Work Experience Portfolio Compilation Guidelines 1. What is a Work Experience Portfolio? Quite simply, a Work Experience Portfolio is a short collection of documents that brought together,

More information

Qualification Specification. Higher Apprenticeship in Business & Professional Administration Level 4 (England)

Qualification Specification. Higher Apprenticeship in Business & Professional Administration Level 4 (England) Qualification Specification Higher Apprenticeship in Business & Professional Administration Level 4 (England) Version 2.0 (July 2016) Qualification Specification: Business Administration: Higher Apprenticeship

More information

Apprenticeships in. Construction

Apprenticeships in. Construction Apprenticeships in Construction Build a better future Apprentices have long been at the heart of the construction industry. Now, with the economic landscape improving, it is estimated that the number of

More information

Version 16.0. Course Code: BSB80615 ENROL NOW 1300 731 602

Version 16.0. Course Code: BSB80615 ENROL NOW 1300 731 602 Version 16.0 Course Code: BSB80615 ENROL NOW 1300 731 602 Welcome to Asset College! Asset College is a division of Asset Training Australia (RTO # 31718) delivering nationally recognised qualifications

More information

BIRMINGHAM CITY UNIVERSITY. Marketing and Communications Department JOB DESCRIPTION

BIRMINGHAM CITY UNIVERSITY. Marketing and Communications Department JOB DESCRIPTION BIRMINGHAM CITY UNIVERSITY Marketing and Communications Department JOB DESCRIPTION Job Title: Events Marketing Assistant Reference: 062015-219 Salary: 18,835-21,335 per annum Location: City Centre Campus

More information

SPECIFICATION OF APPRENTICESHIP STANDARDS FOR ENGLAND (SASE) SEPTEMBER 2015

SPECIFICATION OF APPRENTICESHIP STANDARDS FOR ENGLAND (SASE) SEPTEMBER 2015 SPECIFICATION OF APPRENTICESHIP STANDARDS FOR ENGLAND (SASE) SEPTEMBER 2015 Contents Introduction... 3 Intermediate Level Apprenticeship Frameworks... 3 Qualifications Related to the Sector... 3 Functional

More information

BSB40515 CERTIFICATE IV IN BUSINESS ADMINISTRATION

BSB40515 CERTIFICATE IV IN BUSINESS ADMINISTRATION BSB40515 CERTIFICATE IV IN BUSINESS ADMINISTRATION This qualification is suited to a range of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative

More information

Provider Level Duration Requirements/Leads To. Full Time

Provider Level Duration Requirements/Leads To. Full Time Health & Social Care s at Hertfordshire s Regional Caring for children Cache Foundation Award Level 1 Level 1 1 Year Full Time Requirements: A minimum of 130 GCSE entry points including; English and Maths

More information

BTEC. Edexcel Level 4 BTEC Higher Nationals in Business. Issue 2. September 2004. Edexcel Level 4 BTEC Higher Nationals. Guidance and units.

BTEC. Edexcel Level 4 BTEC Higher Nationals in Business. Issue 2. September 2004. Edexcel Level 4 BTEC Higher Nationals. Guidance and units. BTEC Edexcel Level 4 BTEC Higher Nationals in Business Issue 2 September 2004 Guidance and units Edexcel Level 4 BTEC Higher Nationals Business London Qualifications is one of the leading examining and

More information

COURSE OUTLINE TAE40110 CERTIFICATE IV TRAINING AND ASSESSMENT

COURSE OUTLINE TAE40110 CERTIFICATE IV TRAINING AND ASSESSMENT Course Description The Certificate IV in Training and is aimed at developing the competency, skills and knowledge of trainers, managers and coaches in the workplace. It is particularly targeted towards

More information

Degree Apprentice Handbook

Degree Apprentice Handbook Degree Apprentice Handbook Contents Why Fujitsu? Salary & Benefits Application Requirements Information for Parents Structure FAQs Assessment Centre Application Process and Hints & Tips 2 3 Why Fujitsu?

More information

FINANCIAL SERVICES Growing Talent, Building Professionalism

FINANCIAL SERVICES Growing Talent, Building Professionalism Apprenticeships Information for Employers FINANCIAL SERVICES Growing Talent, Building Professionalism Apprenticeships for Employers higher productivity develop talent improved employee motivation Apprenticeships

More information

AAT Level 2 Certificate in Accounting

AAT Level 2 Certificate in Accounting AAT Level 2 Certificate in Accounting Qualification specification Version date: July 2014 Ofqual qualification number: 60069090 1 Purpose statement Who is this qualification for? The AAT Level 2 Certificate

More information

ROLE ADVERT. GRADE: Apprenticeship 5.30 per hour / 10,197.00 per annum

ROLE ADVERT. GRADE: Apprenticeship 5.30 per hour / 10,197.00 per annum ROLE ADVERT ROLE TITLE: POST ID: Business Support Apprentice PT GRADE: Apprenticeship 5.30 per hour / 10,197.00 per annum HOURS: LOCATION: 37 per week Usk, which may change in the future if the service

More information

Course Information BSB 30412 - Certificate III in Business Administration

Course Information BSB 30412 - Certificate III in Business Administration Course Code Name and Title BSB 30412 Certificate III Business Administration Industry: Business Services Accreditation: Accredited Description This qualification reflects the role of individuals who apply

More information

2015-2016 Guide to Undergraduate Study

2015-2016 Guide to Undergraduate Study 2015-2016 Guide to Undergraduate Study About Construction 3 Certificate of Higher Education - Construction 4 HNC in Construction and the Built Environment (Building Services Engineering) 5 Degree in Construction

More information

FNS30111 CERTIFICATE III IN FINANCIAL SERVICES

FNS30111 CERTIFICATE III IN FINANCIAL SERVICES FNS30111 CERTIFICATE III IN FINANCIAL SERVICES This qualification is designed to reflect the job role of entry level employees working across the entire financial services industry that performs duties

More information

www.asset.edu.au CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE Course Code: BSB41515

www.asset.edu.au CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE Course Code: BSB41515 CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE Course Code: BSB41515 1300 731 602 Welcome to Asset Training Australia! Asset Training Australia is a registered training organisation (RTO # 31718) delivering

More information

EAST SUSSEX COUNTY COUNCIL. Job Description. Administrative Support Assistant

EAST SUSSEX COUNTY COUNCIL. Job Description. Administrative Support Assistant Job Description DEPARTMENT: LOCATION: JOB TITLE: Schools Countywide Administrative Support Assistant GRADE: East Sussex Single Status 3 (SS4 with 1 or 2 addendum(s) or SS5 if all 3 addendums are a feature

More information

National Diploma in Electricity Supply (Level 6) Level 6. Credits 120. Purpose. Credit Range

National Diploma in Electricity Supply (Level 6) Level 6. Credits 120. Purpose. Credit Range NQF Ref 0675 Version 4 Page 1 of 5 National Diploma in Electricity Supply (Level 6) Level 6 Credits 120 Purpose This diploma is for people working in the electricity supply industry and provides the rules

More information

Intec Business Colleges plc 09 September 2002

Intec Business Colleges plc 09 September 2002 INSPECTION REPORT Intec Business Colleges plc 09 September 2002 Grading Inspectors use a seven-point scale to summarise their judgements about the quality of learning sessions. The descriptors for the

More information

A Career in. Dental Practice Administration and Practice Management

A Career in. Dental Practice Administration and Practice Management A Career in Dental Practice Administration and Practice Management The role and responsibility of Dental Receptionists and Practice Managers The Dental Receptionist/Administrator and the Practice Manager

More information

Wellington i-site Supervisor

Wellington i-site Supervisor Job Description Role Title: Wellington i-site Supervisor Date: August 2015 Positively Wellington Tourism Positively Wellington Tourism is the Capital's official tourism organisation. It is a trust funded

More information

BUSINESS SCHOOL. Finance and Accounting. Bookkeeping. Build your future the INTEC way

BUSINESS SCHOOL. Finance and Accounting. Bookkeeping. Build your future the INTEC way BUSINESS SCHOOL Finance and Accounting Bookkeeping Build your future the INTEC way CONTENTS INTRODUCTION 2 START HERE! Your guide to careers in Business 3 INSTITUTE OF CERTIFIED BOOKKEEPERS (ICB) QUALIFICATIONS:

More information

BSB40812 Certificate IV in Frontline Management

BSB40812 Certificate IV in Frontline Management BSB40812 Certificate IV in Frontline Management Course information and vocational outcomes This nationally accredited qualification reflects the role of individuals who take the first line of management

More information

Program Information. Certificate IV in Training and Assessment. TAE Institute. Aligned to TAE10 Training Package, release 3.4

Program Information. Certificate IV in Training and Assessment. TAE Institute. Aligned to TAE10 Training Package, release 3.4 Program Information TAE40110 Information Certificate IV in Training and Assessment TAE Institute Aligned to TAE10 Training Package, release 3.4 TAE40110 Program Information V7 Program Information TAE40110

More information

IAB LEVEL 1 AWARD IN COMPUTERISED BOOKKEEPING

IAB LEVEL 1 AWARD IN COMPUTERISED BOOKKEEPING IAB LEVEL 1 AWARD IN COMPUTERISED BOOKKEEPING Qualification Accreditation Number 500/9405/1 (Accreditation end date 31 st December 2012) CONTENTS QUALIFICATION SPECIFICATION 1. Introduction 2. Aims 3.

More information

Digital and Marketing Executive Queen s University Belfast, Gaungzhou

Digital and Marketing Executive Queen s University Belfast, Gaungzhou China-Britain Business Council (CBBC)/ 英 中 贸 易 协 会 The China-Britain Business Council (CBBC) is the leading organisation helping UK companies of all sizes and sectors, whether new entrants or established

More information

Foundation Degree (Arts) International Hospitality Management

Foundation Degree (Arts) International Hospitality Management Foundation Degree (Arts) International Programme Specification Programme Code: 2C44 Programme valid from September 2014 Valid for delivery at: University of Derby Derby College (from September 2015) CONTENTS

More information

BA (Hons) American Sports Business Management. Design, Media & ManagementDesign, Media & Management. Applied Management & LawApplied Management & Law

BA (Hons) American Sports Business Management. Design, Media & ManagementDesign, Media & Management. Applied Management & LawApplied Management & Law PROGRAMME SPECIFICATION This Programme Specification is correct as of the date indicated; however, minor amendments may be made throughout the year and will be incorporated in the annual updating process.

More information

Financial Accountant (Ref:276) Role information pack

Financial Accountant (Ref:276) Role information pack Financial Accountant (Ref:276) Role information pack At Swanswell, we believe that everyone deserves the chance to change and to be happy. We help them to remove the things that stand in their way, whether

More information

one path to a rewarding career

one path to a rewarding career one path to a rewarding career 1 Contents Introduction 3 Funding 10 Aims 4 Cost Illustration 12 Pilot 5 Who Does What? 14 Benefits 7 Path to Retail 15 How Retail Path Works 9 Appendix 17 2 Introduction

More information

Leadership and Management Training

Leadership and Management Training Bury College Business Solutions Leadership and Management Training The employers choice. For all your company training needs. Bury College Business Solutions - Customer Excellence Award Winner 2011 Develop

More information

NUNAVUT. BUSINESS AND LEADERSHIP CAREERS Office Administration PROGRAM REPORT. 075 Office Administration Program

NUNAVUT. BUSINESS AND LEADERSHIP CAREERS Office Administration PROGRAM REPORT. 075 Office Administration Program NUNAVUT BUSINESS AND LEADERSHIP CAREERS Office Administration PROGRAM REPORT 075 Office Administration Program Start Term: No Specified Start Date End Term: No Specified End Date Program Status: Approved

More information

Welcome to Asset Training Australia!

Welcome to Asset Training Australia! Welcome to Asset Training Australia! Asset Training Australia is a registered training organisation (RTO # 31718) delivering nationally recognised qualifications across Australia. Our scope includes accredited

More information

College Principal. College SA is a registered and accredited Distance Learning College with a difference. For us, customer

College Principal. College SA is a registered and accredited Distance Learning College with a difference. For us, customer Message from the College Principal Dear Students and Friends, is a registered and accredited Distance Learning College with a difference. For us, customer service comes first, so we make it our responsibility

More information

Cork Education and Training Board. Programme Module for. Career Planning. leading to. Level 4 FETAC

Cork Education and Training Board. Programme Module for. Career Planning. leading to. Level 4 FETAC Cork Education and Training Board Programme Module for Career Planning leading to Level 4 FETAC May 2012/June 2012 1 Introduction This programme module may be delivered as a standalone module leading to

More information

CHARTERED ACCOUNTANTS and ASSOCIATE CHARTERED ACCOUNTANTS TRAINING LOG

CHARTERED ACCOUNTANTS and ASSOCIATE CHARTERED ACCOUNTANTS TRAINING LOG CHARTERED ACCOUNTANTS and ASSOCIATE CHARTERED ACCOUNTANTS TRAINING LOG 2007 Institute of Chartered Accountants of New Zealand This book is copyright. Apart from any fair dealing for the purposes of private

More information

Studying Marketing at University

Studying Marketing at University Table of Contents 1 Introduction Joint and postgraduate opportunities 2 Choosing the right course 3 Entry requirements 4 Applications Interviews 5 Typical modules 6 Day in the life 7 Marketing at DMU 1

More information

BSB50407. Diploma of Business Administration. Course Overview

BSB50407. Diploma of Business Administration. Course Overview BSB50407 Diploma of Business Administration Course Overview Table of Contents Table of Contents... 1 1. Welcome... 2 1.1 VECCI Team... 2 2. BSB50407 Diploma of Business Administration... 2 2.1 Program

More information

Course Code: TAE50216 DIPLOMA OF TRAINING DESIGN & DEVELOPMENT. www.asset.edu.au. Version 16.0

Course Code: TAE50216 DIPLOMA OF TRAINING DESIGN & DEVELOPMENT. www.asset.edu.au. Version 16.0 Course Code: TAE50216 DIPLOMA OF TRAINING DESIGN & DEVELOPMENT Version 16.0 Welcome to Asset Training Australia! Asset Training Australia is a registered training organisation (RTO # 31718) delivering

More information

Higher Apprenticeship in Retail Management Level 4 (England)

Higher Apprenticeship in Retail Management Level 4 (England) Higher Apprenticeship in Retail Management Level 4 (England) Latest framework version? Please use this link to see if this is the latest issued version of this framework: afo.sscalliance.org/frameworkslibrary/index.cfm?id=fr02397

More information

McDonald s. Prospectus

McDonald s. Prospectus McDonald s Prospectus Contents A WORD FROM OUR CHIEF EXECUTIVE 2 TRAINING AND DEVELOPMENT 4 OUR CAREER PATH 6 JOB ROLES #1 CREW MEMBER 08 #2 APPRENTICE 10 #3 CUSTOMER CARE ASSISTANT 12 #4 CREW TRAINER

More information

SIT40307 Certificate IV in Hospitality

SIT40307 Certificate IV in Hospitality SIT40307 Certificate IV in Hospitality Revision Number: 1 SIT40307 Certificate IV in Hospitality Modification History Not applicable. Description This qualification provides the skills and knowledge for

More information

Diploma of School Business Management

Diploma of School Business Management Diploma of School Business Management This document provides additional information about each phase of the programme to assist prospective applicants. At level 5 participants are expected to generate

More information

WILTSHIRE COLLEGE JOB DESCRIPTION. Curriculum Administrator fixed term for 1 year. BSS Grade 3-16,528 per annum pro rata

WILTSHIRE COLLEGE JOB DESCRIPTION. Curriculum Administrator fixed term for 1 year. BSS Grade 3-16,528 per annum pro rata WILTSHIRE COLLEGE JOB DESCRIPTION Job Title: Salary: Location: Responsible to: Curriculum Administrator fixed term for 1 year. BSS Grade 3-16,528 per annum pro rata Lackham Director of Campus and Curriculum

More information

The Institute of Commercial Management The Fusee, 20A Bargates, Christchurch, Dorset, BH23 1QL, England. 02 February 2011

The Institute of Commercial Management The Fusee, 20A Bargates, Christchurch, Dorset, BH23 1QL, England. 02 February 2011 The Institute of Commercial Management The Fusee, 20A Bargates, Christchurch, Dorset, BH23 1QL, England COURSE OUTLINE BUSINESS STUDIES DIPLOMA & ADVANCED DIPLOMA & ASSOCIATE DEGREE 02 February 2011 tel:

More information

BA Hons Sports Business, Sponsorship and Advertising. Design, Media & ManagementDesign, Media & Management

BA Hons Sports Business, Sponsorship and Advertising. Design, Media & ManagementDesign, Media & Management PROGRAMME SPECIFICATION This Programme Specification is correct as of the date indicated; however, minor amendments may be made throughout the year and will be incorporated in the annual updating process.

More information

datasheet QCF Contact Centre Operations What is an NVQ?

datasheet QCF Contact Centre Operations What is an NVQ? QCF Contact Centre Operations Contact Centre Operations Level 2 Certificate (10265) Contact Centre Operations Level 3 Diploma (10268) Contact Centre Operations Level 4 Diploma (10269) OCR s qualifications

More information

SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES

SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES Index Role Page Administration 1 1 Administration 2 3 Administration 3 5 Administration 4 7 Finance

More information