Top Tier Staffing, LLC. General Information

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1 36 General Information What s In It For You Introduction Staffing Services Managed Services Consulting Services RPO FAQs Contact Info Top Tier Staffing, LLC ASA Member American Staffing Association MWBE Minority/Women Owned Business Enterprise CCR / ORCA Certified Ver Phone: +1 (888) Fax: +1 (888)

2 Staffing the Best People Offering Best Value Best Providing the Service People. Value. Service. Top Quality Candidates Increase Profitability (SMS) Score Metric Screening Process Business Cultural Fit Reduce Training & Hiring Costs Specialized Recruiting Divisions Relevant Experience Higher Employer Productivity Replacement Guarantee Relevant Education Convenience and Flexibility Superior Customer Experience Stable Work History Improve Successful Hire Ratio Consultative Approach Excellent Communication Skills Best Return On Investment Reporting & Analytics Career Oriented Recruiting Expertise and Knowledge Customized Competency Assessments Technical Expertise Strengthen Competitive Positioning Single Point of Contact Professional Appearance Build Bench Strength Excellent Speed of Service Coachable Hiring Efficiency and Effectiveness Diverse Service Options Reliable Diversity Tax Incentives Criminal Background Check Resilient Candidate Selection Assessments Competency Assessments Trustworthy Lower Turnover Reference Checks Excellent Interpersonal Skills Align Talent with Business Strategy Performance Assessments

3 When other companies are giving up, we re just getting started. At Top Tier Staffing we understand the importance of having a great team and the challenges of maintaining a consistent, high-caliber workforce. That is why we believe in a comprehensive approach that goes beyond staffing. In addition to helping you find, attract and retain the best employees, we offer expertise and services to help you assess or increase the effectiveness of your team, create more productive work environments, and plan and staff your workforce for success all with an unrelenting commitment to customer service. For more than 20 years, we have helped our clients improve their talent pools, manage change and build competitive advantage. We offer both a full range of services and deep experience to help you find and manage talent. We provide everything from staffing and Recruitment Process Outsourcing (RPO) to consulting and managed services all for a wide range of industries. Top Tier Staffing has the knowledge and expertise it takes to provide you with employees that will not only work, but work out for the long run. Top Tier Staffing s range of services: > Staffing Services > Managed Services > Consulting Services > Recruitment Process Outsourcing (RPO) Another difference between Top Tier Staffing and other companies is our collaborative approach to your talent management needs. We believe in working closely with our clients to meet their specific goals. Our hands-on approach allows us to focus on the issues that are important to you. We want you to see us not as just another vendor, but a partner you can trust with your most precious asset your people.

4 Delivering the right talent at the right time. Ultimately, your business success comes down to the performance of individuals. This is why Top Tier Staffing believes in a comprehensive, strategic approach to meeting your staffing requirements. We focus on meeting your needs and finding quality people who help you meet your specific business objectives. We source from a highly qualified, diverse talent pool and consistently provide the best candidates well matched and delivered on time. Executive Placement Temporary Staffing Temporary to Permanent Direct Hires We accomplish this with: > An account team of seasoned, specialized recruiting professionals dedicated to your business > A rigorous evaluation process that assures only the most qualified candidates are recommended > Comprehensive background checks that ensure candidates meet the highest standards Top Tier Staffing helps staffing professionals from a wide range of companies address their hiring needs. We can develop a customized program that best fits the needs of your company, including high-volume hires or finding candidates with specialized skills. From long-term assignments and missioncritical projects to meeting cyclical or seasonal demands, we recruit across a wide range of categories and skills, including: > IT/Technical > Engineering > Professional > Call Center > Administrative/Clerical > Manufacturing/Light Industrial > Clinical/Scientific

5 Let us do the work of putting together a team that will work for you. Top Tier Staffing offers the most complete managed services program in the industry. Our managed services deliver a number of essential benefits to your organization. First, these services allow staffing professionals to do their job better in a number of ways helping them consistently find quality candidates, achieve predictable costs, standardize reporting and more. Reduced administration Lowered labor costs Improved staff quality Enhanced productivity We will assess your organization s specific needs, and devise a customized managed services plan that includes targeted recruiting programs, dedicated on-site service, consolidation and management of staffing vendors, and expert talent acquisition. With tailored plans, we can address all your needs. Here are just some of the benefits you will experience with Top Tier Staffing Managed Services: > Reduced administrative burden > Lowered labor costs > Improved overall consistency of staff quality > Enhanced productivity

6 We offer a new way to work with consultants: A shared vision for workforce success. Collaborative process Performance management Recruiting strategy Employee assessment Compensation strategy On-boarding Many workforce consultants today propose proprietary in-abox solutions. Top Tier Staffing believes in doing things differently. We think the best workforce strategies and systems begin with a collaborative process that incorporates your ideas, expertise and knowledge of your business model. Rather than telling you what to do, we work closely with your team in a setting where people at all levels have the chance to contribute. We partner with clients to help them prepare for, and implement change in their organizations. We have found that working together to develop a shared vision and mission for your talent management brings out the best thinking and the best results. From there, we ll help you assess your current recruiting and HR processes, call center and other service models, then develop a plan for each designed to define your company s talent requirements. With seasoned project management support throughout, our goal is to introduce our clients to best practices, then enable their teams to replicate them successfully. Top Tier Staffing consulting services help you address challenges such as high turnover, identification and retention of your best employees, cyclical or seasonal surges and workforce diversity ultimately helping you make better use of your existing human resources. Our consulting team has deep expertise in the following areas of talent management: > Recruiting strategy > Employee assessment and selection > On-boarding and deployment > Talent and team development > Performance management > Compensation strategy > HR service delivery, process and policy

7 Outsourcing recruitment with Top Tier Staffing is more than a good staffing move it s a good business move. You may think of RPO as simply delegating a set of functions. However, a decision to outsource your recruitment processes is truly strategic. It can reduce fixed costs, increase operational efficiency and productivity, and improve service. It will also allow you to focus on your job ultimately improving your bottom line. We have helped many clients realize significant staffing savings. We can help you, too. Recruitment management Profile development Resume processing Candidate management Pre-screening On-boarding Having the right people in place is critical to your success. Having the right company to help you find them is too. Our strategic, client-focused approach to outsourcing is one reason to trust this important endeavor to Top Tier Staffing. Another is our vast experience. We hire nearly 15,000 regular and temporary professionals annually for clients in a number of industries around the country, and deploy more than 6,500 professionals in the market each day. Superior RPO is more than a matter of finding people. To achieve more efficient hiring practices, you need a process tailored to your company s needs. With our proven RPO process, we can quickly find you the best and brightest in your industry. We maintain more than 60,000 candidates in our centralized talent pipeline at any given time. With experience in many industries, we can offer broader search capabilities that ultimately offer you a wider, more qualified selection of talent. For temporary, contract and permanent staff, our RPO service offers the value of a staffing company, employment agency and search firm all in one. We can also provide your company with recruiting capacity during cyclical or seasonal surges. Our RPO solution is viable for companies of various sizes and encompasses a number of critical processes: > Recruitment management > Candidate profile development > Resume processing/candidate mining > Candidate management > Pre-screening: background, skills and behavioral assessments > On-boarding

8 If you have additional questions, please call: 1 (888) Do you assess and test job candidates before you place them? Yes. Our staffing and recruiting team is constantly recruiting and prescreening individuals by conducting interviews, reference checks, and testing in advance. Our testing application features a wide array of tests to ensure the perfect fit for your position. How do you find the people you place? Because we specialize in specific areas, we have extensive contacts and connections with the people who work in those areas. We participate in industry events, national and local professional associations, and virtual communities, as well as the more traditional job fairs and staffing and recruiting events. We have an extensive database of potential candidates that have been identified by our staffing and recruiting staff. We know what they are looking for and can more quickly turn around this talent to fill your needs. What does temp-to-hire mean? Temp-to-hire means an employee is assigned to a temporary job assignment, with the possibility of being hired on by the client company. What does direct hire mean? Direct hire means we source, screen, interview and present candidates to the client for permanent employment consideration with the client. What placement options do you offer? We offer direct hire, temporary, temp-to-hire, and executive search placements. What kind of jobs do you fill? We fill a variety of IT, engineering, professional, technical, office, manufacturing, and industrial jobs on a direct hire, temporary, temp-tohire, and contract basis. What if I am not satisfied with an employee placed by Top Tier Staffing? We realize that not every job is a fit for every person and sometimes that is not clear until the person is working. If you are not satisfied with an employee, we can replace them. Guarantees are provided. Why should I use Top Tier Staffing? Top-Tier Experience Our staffing experts and recruiters have an average of 15 or more years experience delivering top-tier employees and recommendations to customers. Top-Tier Process Our proprietary Score Metric Screening Process (SMS Process) ensures the right fit, consistency in quality, measurable performance, and minimal risks. Top-Tier Results Our services will help you more efficiently manage your workload, increase your productivity, and drive down labor costs.

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