perth. sydney. melbourne. brisbane.

Transcription

1 perth. sydney. melbourne. brisbane.

2 We design and deliver learning and development programs that bring about business change. assess. align. accelerate.

3 REAL OUTCOMES Astute Learning s focus is to improve our clients profitability and operational performance through effective leadership and supervisory development services to deliver: well defined role and expectations enhanced communication skills improved safety focus improved leadership skills The Astute Learning difference Astute Learning draws on practical working experience to offer real value to its clients, rather than a theoretical approach to training. Astute Learning offers skills development and operational leadership based on our team s own industry expertise. We share an industry know-how and expertise with our clients, which has been garnered through a collective 150 years practical experience in the resources sector. We recognise that the greatest learning potential is through the experience on the job, however operational leaders first deserve guided support and best practice frameworks to enable this learning. This is particularly true of employees who have gained positions based on technical expertise or promotions through the ranks of an organisation. We provide a safe, non-confrontational environment in which to share experiences and offer practical solutions, which can be implemented on a daily basis in the work environment. Our skills development provides employees with the opportunity to learn to be a leader, to manage teams and understand the skills required to implement best safety practices in the workplace.

4 What we do Astute Learning provides customised learning and development programs supporting operational change, with an emphasis on supervisory and leadership skills development. We are recognised by our clients as the trusted specialist in the industrial, engineering and resources sector. Astute Learning works closely with your team to design and deliver skills development programs and support change management. Our framework defines roles, context within which the roles operate, and guidance on optimal leadership style, while focusing on key business drivers (such as people management, health and safety management), therefore enabling organisations to work competently and efficiently to reach business objectives. Through our tailored programs, Astute Learning ensures all training activities align with your core business drivers to maximise your return on investment. OUR VISION Astute Learning is committed to building skills and competence through tailored learning solutions, as demonstrated in our own company values.

5 Our approach Astute Learning s approach is to immerse ourselves in our clients business, remaining focused on the resources sector, where our experience is unparalleled. STEP We work with you to design a learning and skills development framework, including We work with you to identify competency requirements and competency requirements and detailing what the organisation is doing at each level design a learning approach which will support the delivery of of operations to achieve your business objectives. The program provides clarity around your business objectives. core organisational requirements to ensure congruence across programs and remove unnecessary Our programsoverlap. provide clarity around core organisational requirements to ensure congruence across programs and remove unnecessary overlap through a simple, five step process: 1 STEP 2 ENGAGEMENT & ANALYSIS structured process of engagement with stakeholders to ensure understanding of organisational requirements. 1 ENGAGEMENT & ANALYSIS VALIDATION & DESIGN develop objectives, validate work completed internally to date, presenting alternative approaches if required. Develop methods of assessment and preliminary framework. EVALUATION 5 STEP 3 STEP 4 STEP 5 DEVELOPMENT document proposed program, including selection criteria, methods of validation, and methods to extend learning into the workplace. IMPLEMENT & FINALISE initial deployment and validation prior to finalisation of material to agreed standards. EVALUATION ongoing validation through agreed process to measure outcomes and allow continuous improvement. IMPLEMENT & FINALISE 4 2 VALIDATION & DESIGN DEVELOPMENT 3

6 Our team Astute Learning is a team of professionals, passionate about our industry and committed to our clients businesses, bringing our wealth of senior resource industry experience to our clients through results orientated strategies. Our team members have unique in-depth industry knowledge and experience enabling them to relate directly to contemporary industry issues, legislative requirements and resource sector best practice. Our team offers practical insights and applies problem solving techniques based on this experience. With associates in Sydney, Brisbane, Melbourne and Perth the Astute Learning team supports operational performance, supervisory and leadership development of resource sector teams on sites across Australia. TIM CAMERON Tim is an Organisational Development consultant with over 25 years experience having held senior executive appointments in the Private, Public and Not For Profit sectors. Tim has worked in the resource sector and heavy industry in Project Engineering, Contract Management, Process Improvement and Operations roles as well as a Chief Operating Officer and Managing Director of an ASX Listed public company. In addition to his broad operational experience, Tim is able to draw on both a Bachelor of Engineering and Masters of Engineering Science, along with a Masters of Business Administration and formal training qualifications. Tim is focused on the development of supervisory and leadership program frameworks and content that drive engagement, build capability and meet organisational requirements. OUR EXPERTISE Our consultants are recognised as leaders in their field, and have a proven record of success. We work in partnership with our customers and strive to develop excellent relationships through clearly understood and agreed outcomes.

7 LES CROFT Les specialises in organisational effectiveness, leadership development and health and safety system compliance. He has a broad operational background with Alcan, Rio Tinto and BHP in roles from Production Superintendent to Manager Training and Development. Les has delivered middle management development programs at a corporate level targeting 650 mid-level managers across the CRA / Rio Tinto group and worked in operations as diverse as Tomago Aluminium Smelter, Blue Scope Steels production facilities and BHP Billiton Mitsubishi Alliance. Les has been engaged in the practical implementation of System Leadership and continues to practice in this area. Les holds qualifications in engineering, safety compliance and training and development. LOUISE COUTTS Louise has extensive operational experience at site level in the resources industry coupled with senior roles in a corporate office. Louise commenced her career as a Training Officer at Mount Isa Mines in 1991 prior to moving on to WMC Resources where she worked at Kambalda Nickel Operations, Hill 50 Gold in Mount Magnet, Queensland Fertilizers in Brisbane and the Perth office in a variety of senior HR roles. During periods where more flexibility was needed Louise has also worked on a contract basis for Argyle Diamonds, Western Power and Works Infrastructure. More recently, Louise has worked with BHP Billiton in a variety of roles including Human Resource Manager, Recruitment and Development Manager and Organisational Effectiveness Manager. Louise holds a Bachelor of Business (HRM) and a Graduate Diploma of Further Education and Training. PETER HORNE Peter places an emphasis on the practical application of line management skills from risk management, HSE management and team performance management to impact on organisation and individual performance. Peter has worked as Principal Advisor Capability Development within Rio Tinto and held roles in Organisational Development / Training & Development in a number of heavy industry organisations following operational roles in the Oil & Gas sector. Peter is a skilled facilitator of Systems Leadership workshops and holds qualifications in engineering, training and development and business administration (masters). PAUL SKEWES Initially completing his trade training through the Royal School of Military Engineering of the British Army, Paul has subsequently held operational roles from Front Line Management, Mid Level Management and Business Improvement applying Six Sigma methodologies. A change management and business improvement specialist, Paul s career to date has spanned direct operational supervision, recruitment and development, business improvement, training and in workplace coaching across the construction, resource and public sectors. Paul currently leverages his broad industry experience and passion for business improvement in his capacity as facilitator of leadership and safety compliance programs, and in workplace coach and mentoring of operational leaders. KERRY OSLING Prior to pursuing is passion for organisational development and change management Kerry worked within the aluminium smelting and mineral sands industries in a number of operational and technical leadership roles. He holds a Chemical Engineering degree with a Masters of Business Administration and has extensive experience in developing teams and culture to improve business performance. Kerry has actively lead change in safety, employment systems, costs, process capability, and plant expansion / commissioning. Kerry is an experienced Systems Leadership practitioner and has for many years facilitated experiential programs founded on the CRA Working Together program.

8 Our services Astute Learning s expertise is within the resources industry, with tailored programs to meet individual client needs. Our primary focus is on organisational change management and skills development of supervisors, functional specialists and leaders working in close proximity to the work interface. As a Registered Training Organisation (RTO) our workshops and programs can be aligned with nationally recognised qualifications when required. LEADERSHIP SUPERVISORY & DEVELOPMENT TRAINING Astute Learning builds operational and functional leaders to be at the forefront of promoting a safe and effective culture in the workplace. Too often, this integral part to workforce is engaged without the opportunity to tool up with supervisory and leaderships skills. Our facilitators have experience at all levels of leadership development, however we have specific expertise in the development of those emerging and established Supervisors, Superintendents and Functional Specialists operating at the work interface. REVISED TEXT TO BE SUPPLIED Astute Learning s programs offer this support and teach the necessary leadership skills, such as: performance management building team capability managing change effective communication aligning day to day operational targets to key business drivers OUR MISSION We are focused on working with industrial, engineering and resource sector businesses to improve profitably and operational performance through quality, value for money, learning and development services.

9 EFFECTIVE RESOURCES FOR LEARNERS AND FACILITATORS Astute Learning s experience is our most valuable asset, which we share as an integral part of our learning programs. We offer a range of innovative resources for learners and facilitators including technical models, précis, learning activities, quick reference guides, facilitators run sheets, flash cards, resource data bases, experiential activities and online training games. Our elearning programs are particularly important in shift based and compliance heavy industries, and bridge the gap between people and technology. PROGRAM DESIGN AND CONTENT DEVELOPMENT Astute Learning actively works to design programs and content, particularly in relation to workshops, to ensure ongoing delivery and successful implementation and change management. In field coaching and assessment can be provided as an extension of workshop facilitation services. SAFETY CULTURE, SAFETY LEADERSHIP AND COMPLIANCE Astute Learning s team has direct experience in shaping and supporting a positive safety culture in an operating environment. Our Safety Culture programs translate this experience into practical tools, guidance and action learning activities to assist operational leaders and functional specialists positively impact their own teams. Our Safety Leadership and Compliance programs address key areas such as: influencing safety culture risk management incident investigation statutory compliance

10 The BHP Billiton Nickel West Supervisor Development Program developed by Astute Learning has entered its seventh successful year. BHP BILLITON NICKEL WEST SUPERVISOR DEVELOPMENT PROGRAM Astute Learning was engaged in 2006 to develop and deliver training programs to support an established Systems Leadership Program. Astute Learning developed a series of workshops for the BHP Billiton Nickel West Supervisor Development Program to be delivered across five sites including an underground mine, open cut mine, smelter, refinery and corporate head office. Astute Learning was also engaged to develop a change program to update and revitalise a flagging safety initiative, the Field Leadership Program. A series of online modules and companion activities were designed to be delivered on a rolling three month basis across all leaders in the business and successfully creating Field Leadership re-engagement. Elements of this change program were subsequently incorporated into the evolving Supervisor Development Program. Since engagement, Astute Learning has supported more than 700 leaders through this program involving a series of workshops and line management assessment, with exceptional feedback and continuing support for the program within the Nickel West business. ISSUE BHP Billiton Nickel West recognised that more targeted operation leadership development was necessary for Supervisors and Superintendents. SOLUTION Astute Learning developed a customised Supervisor Development Program, change program and field leadership program. RESULT BHP Billiton Nickel West has established a safety culture across Superintendent and Supervisor levels with 700 leaders trained in leadership skills. CASE STUDIES

11 ST BARBARA GOLD LTD SUPERVISOR ALIGNMENT PROGRAM A progressive mining organisation, St Barbara has adopted a Systems Leadership methodology to its core human resource processes, and has in place a Systems Leadership Development program for more senior leaders within the business. Astute Learning was engaged to develop a targeted Supervisor Alignment Program founded in Systems Leadership principles, illustrating concepts in an operational setting and suitable for both employees and contract partners Supervisors and Superintendents. St Barbara is investigating extending the established workshop series and accompanying operational models and instruments the program to take in its international operations. St Barbara adopts a progressive Systems Leadership Program to ensure cohesive and collaborative leadership from its own workforce and from contractor services. ISSUE St Barbara Gold identified a disparity in a range of operational models and work practices between its in-house and contractor operations. SOLUTION Astute Learning developed a bespoke training program and facilitated the engagement and roll-out across internal operational leaders and contracting partners. RESULT The training program involved participation by all parties with a shared operational vision between contractors and St Barbara as the operator. St Barbara is considering extending the training program to its international operations.

12 contact us t f e. unit 49 northlight corporate park 28 barcoo street chatswood nsw 2067 po box 54 artarmon nsw 1570 astute.com.au perth. sydney. melbourne. brisbane.