Recruitment Solutions

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1 Recruitment Solutions Business Support Professional Industrial Health Indigenous Apprentices & Trainees

2 Part of something bigger

3 Human Resources Solutions at your fingertips At Australian Business Solutions Group we understand the complexities of sourcing great people to join your organisational teams. We have the experience and expertise to help empower you to effectively undertake the ongoing management, development and ultimate retention of your workforce. The range of human resources demands on business is vast and challenging. Whether you are looking to source individual talent, performance manage your teams, develop workplace agreements or implement employee training programs, we cover the entire employment lifecycle and offer our deep understanding of strategic HR management. Australian Business Solutions Group For more than 120 years, the Chamber movement across Australia has focused on representing the interests of business and helping thousands of companies, from the largest to the smallest, to realise their potential. Australian Business Solutions Group is focused on helping employers maximise the capabilities of their workforce. Australian Business Solutions Group was formed some 20 years ago by the NSW Business Chamber to deliver specialist business support services and products to employers. We currently work with over 30,000 companies Australia-wide and overseas, sharing our expertise through award-winning online tools and resources, as well as providing legal and professional consulting solutions. With a national network of 48 offices, we are able to service businesses of all sizes in all geographic locations. Our Solutions Recruitment HR Consulting HR Products Workplace Relations Workplace Safety Apprenticeships & Traineeships

4 Recruitment Solutions At Australian Business Solutions Group we understand that recruiting new team members is a time consuming and sometimes stressful experience. To ensure that each new staff member is the best possible fit, it is crucial that the sourcing and screening process is second to none. In partnering with our clients, we undertake to source only the most appropriate, qualified and well-suited individuals to join your team. Every recruitment assignment is unique. We are committed to providing industry experience and expertise. We provide our clients with a thorough and complete assessment of the candidate s suitability to both the organisation and the specific role for which they are being considered. In keeping with this commitment to provide dedicated and specialist expertise, we offer three distinct brands under which our recruitment services are delivered. Talent Options Talent Options provides business support and professional staff to organisations across Australia. Offering permanent, temporary and contract staff, we can supply the full range of specialisations within the business support and professional sectors including: Executive Assistants / Personal Assistants / Office Managers Project Managers / Coordinators / Administrators Administration Assistants / Research Assistants Team Assistants / Team Leaders Receptionists Desktop Publishers / WP specialists Sales / Marketing / Events Coordinators Customer Service Supervisors / Officers HR Managers / Coordinators / Payroll Financial Planners / Assistants Contact Centre Managers and staff Quality Assurance Managers and staff Business Development Managers Facilities Managers Database Specialists / Data Entry Operators Bulk recruitment assignments talentoptions.com.au

5 Extrastaff Extrastaff supplies industrial labour hire and specialist healthcare recruitment solutions. Committed to providing the highest levels of customer service, we operate 24 hours a day, 7 days a week. This enables us to respond immediately to our clients needs in these demanding market sectors. Offering permanent, temporary and contract staffing solutions, we can provide the following candidates for our client partners: Qualified tradespeople Warehouse personnel, pickers and packers Drivers for all types of trucks, forklifts, and mobile equipment General labourers Process, assembly, production workers and machinists Construction workers Agricultural and viticultural staff Gardeners, horticulturalists, green keepers, ground staff Hospitality staff Apprenticeships and traineeships Healthcare staff One People HR As the leading Aboriginal and Torres Strait Islander employment organisation in Australia, One People HR helps business and communities drive change. Our track record of supporting business and community success is based on a deep understanding of Indigenous people and employment practices. We provide innovative solutions to help you to build a diverse workforce and change the lives of Indigenous communities. With specialist recruitment, mentoring and technology solutions we ensure the best candidates are attracted, identified, inducted, mentored and retained. One People HR is dedicated to better facilitating the integration of Indigenous employees into your organisation, thereby improving Indigenous employee retention. In addition to our specialist recruitment capabilities, we offer a broad range of consulting and training services to help achieve this outcome including: Selection and testing Cultural awareness training Mentoring Employee assistance programs onepeoplehr.com.au extrastaff.com.au

6 Recruitment Process Dynamic recruitment resources Australian Business Solutions Group utilises the most comprehensive sourcing and selection tools when undertaking an assignment to find you the very best candidate to join your organisation. Irrespective of your recruitment need and the brand with which you engage to satisfy your workforce requirement, we have access to the following tools and resources to ensure the very best fit between company culture and individual talent every time. Specialist recruitment teams All Australian Business Solutions Group recruitment consultants have proven industry experience and knowledge. As such, we ensure that our clients are matched with key consultants who can demonstrate a deep and intricate understanding of the industry sector in which the organisation operates. Our consultants are responsible for all aspects of their clients recruitment needs and can manage all or part of the recruitment process, depending on an organisation s requirements. Online competency assessment As part of our candidate search and selection process, we have access to the latest online competency assessment and skills assessment tools. This enables us to ensure the best possible match to your requirements, with a proven ability to allow you to select more productive workers, thus improving your staff retention rates and reducing your costs of recruitment. We can: Identify skill, competency and culture requirements. Compose and place job advertisements in printed and online media. Attract talented applicants via multiple channels traditional, online and social media networks. Use online candidate matching technology to filter applicants. Process high volume responses. Conduct further screening, testing and reference checking on selected candidates. Ensure only applicants that have been through this comprehensive screening process are presented to the organisation for consideration. Reduce your time to hire saving you time and money. Dedicated online job advertising We have our own individually branded websites for each of our recruitment businesses, which are designed to attract new talent in each specialist marketplace: talentoptions.com.au extrastaff.com.au onepeoplehr.com.au skillsroad.com.au specialist site for school leavers providing career advice on behalf of industry. Accessing our vast network As part of Australian Business Solutions Group, our client organisations can leverage off our existing client base and our regular interactions with thousands of businesses across the country. This connection also enables our clients to access a large candidate pool through our existing market channels.

7 Apprenticeships It is becoming increasingly common for Australian businesses to utilise the contribution of Australian Apprentices* during times of unprecedented demand and high levels of competition for skilled labour. *Australian Apprenticeships is the collective name given by the Australian Government for Apprenticeships and Traineeships. Extrastaff Apprenticeships Extrastaff Apprenticeships is the specialist Apprenticeship division of Australian Business Solutions Group. Under Extrastaff Apprenticeships, we directly employ the Australian Apprentices and then place them with host employers. Extrastaff Apprenticeships is responsible for the continuity of the Australian Apprentices employment and the quality of their training. We offer Australian Apprentice placements in a broad range of industry sectors including: Australian Business Apprenticeship Centre (ABAC) Australian Business Apprenticeships Centre (ABAC) is a specialist and independent provider of Australian Apprenticeships support services and operates under a contract funded by the Department of Education, Employment and Workplace Relations. While Extrastaff Apprenticeships directly employs the Apprentice, ABAC provides expert advice and services to assist businesses. With 25 offices, over 180 staff and over 13 years experience as an Apprenticeships Centre, we have the skills and resources to assist business successfully establish and manage their Apprentice and Trainee positions. apprenticeshipscentre.com.au Manufacturing Construction Transport & Logistics Community Services & Health Finance & Property Business & Public Sector Retail extrastaffapprenticeships.com.au

8 Human Resources Consulting & Products Australian Business Consulting & Solutions can provide a wide range of HR/IR consulting solutions embracing the full HR/IR lifecycle to suit your business needs. Our services include employee profiling, performance management, in-house customised training, issue resolution associated with fair work representation, unfair dismissals, award interpretation and developing enterprise agreements and tools to reduce your compliance costs. We have senior consultants with extensive experience in all HR/IR matters who will tailor a solution to specifically suit your business operations and at the same time ensure that you are fully compliant with the required legislation. We ensure that your business can grow effectively based on expert advice underpinned by the latest contemporary industry practices. OHS Consulting Our OHS Consultants work with hundreds of Australian businesses from a variety of industries. Professional OHS services are delivered when you need them and at competitive rates. OHS consulting services range from workplace inspections and risk assessments to workplace surveys, mentoring and OHS training. WorkplaceOHS WorkplaceOHS delivers daily alerts to your inbox covering the latest workplace safety news and information. This enables you to make informed decisions about safety in your workplace. WorkplaceInfo This online tool provides news and information for Australian HR/IR professionals. By subscribing to our online resource, you have up-to-date news, tools and analysis resources at your fingertips. These resources include the latest HR and IR decisions, developments and trends. HR Advance HR Advance is an online tool that enables our clients to create legally sound HR documents such as contracts, letters of engagement, policies and other critical correspondence including parental leave. This comprehensive library is backed by our own employment law firm, Australian Business Lawyers & Advisors, and is constantly updated to reflect the latest changes in the law. Business Vitality Check Our online Business Vitality Check guides you through an assessment of your business using a secure and confidential diagnostic tool. This tool collates details on your current performance in customer management, strategy and planning, marketing, finance and operations. Business Vitality Plus Business Vitality Plus will help you identify the key improvement activities that will add the most value to your business, develop a detailed action plan to achieve your objectives and implement the action plan taking your business to the next level. australianbusiness.com.au/hr

9 Employment Workplace Relations Law and Workplace Relations Australian Business Lawyers & Advisors provides commercially astute legal advice to ensure your workplace is compliant and productive. Our employment lawyers are specialists, with depth and breadth of experience across a broad range of employment law areas, from discrimination law and enterprise bargaining through to dismissals, redundancies and preparation of employment contracts. Enterprise bargaining We assist clients with enterprise bargaining through: Development of enterprise agreement goals Formulation of negotiation plans Negotiation of agreements Handling of disputation during negotiations Drafting of enterprise agreements Registration of agreements Employment relations planning services We can assist clients in establishing and implementing an employee relations plan to help manage the workplace relations challenges for new businesses or businesses undergoing significant change. Underpayment and award compliance issues We have substantial experience assessing and defending allegations by employees and trade unions of the underpayment of employment entitlements. Our experience allows us to respond in a cost effective manner to underpayment claims. Industrial disputes Disputes arise in a range of circumstances, whether it be in the course of enterprise bargaining negotiations, or otherwise. We can assist you to resolve disputes by negotiation, conciliation and, if necessary, arbitration. We can also assist employers to resist unlawful industrial action through proceedings in courts and tribunals. Our experience as both lawyers and industrial relations advisers across many industries allows us to obtain commercially prudent resolutions to industrial problems. australianbusiness.com.au/lawyers

10 Training Solutions Australian Business Training Solutions offers high quality content, industry trainers and courses aimed at up-skilling your staff and enhancing business performance. This can be undertaken through our publicly scheduled courses or through in-house training conducted onsite at your business. We also offer remote access online learning at your convenience. When operating in this highly competitive world, we appreciate the need to harness a thorough working knowledge of finances, budgets, marketing, customer relations, business strategies and safety. We bridge the knowledge gap for you. We understand what it takes to build a successful business and our trainers will work with you to ensure you, and your staff, have the right skills moving forward. We offer the following training options: Safety training Business and management programs Nationally recognised training Training and business advice In house training Online learning australianbusiness.com.au/training

11 dustrial ss Support Professional pprentices & Trainees Business Support Industrial Health Indigenous Apprentices iness Support Professional Industrial He Apprentices & Trainees Business Support l Industrial Health Indigenous Apprentic usiness Support Professional Industrial H Apprentices & Trainees Business Support al Industrial Health Indigenous Apprent Business Support Professional Industrial us Apprentices & Trainees Business Suppo nal Industrial Health Indigenous Appren Business Support Professional Industria ous Apprentices & Trainees Business Supp sional Industrial Health Indigenous Appr es Business Support Professional Industr enous Apprentices & Trainees Business Su ssional Industrial Health Indigenous Ap Business Support Professional Indus & Trainees Business S ous A

12 Australian Business Solutions Group provides people management solutions and the highest quality candidates to enhance your most valued asset - your people. Australian Business Solutions Group is a division of the NSW Business Chamber. Together we work with over 30,000 businesses in Australia and overseas each year, helping them to realise their growth opportunities and identify strategic business solutions in an ever changing, dynamic marketplace. RS 1250_D A division of NSW Business Chamber Limited. ABN australianbusiness.com.au/recruitment Call

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