Meetings and Events Management Program (SIT50207 Diploma of Events)

Transcription

1 Meetings and Events Management Program WHAT IS MEETINGS & EVENTS AUSTRALIA? Meetings & Events Australia (MEA) is a national, independent not for profit Association and Registered Training Organisation dedicated to fostering professionalism and excellence in all aspects of meetings and events management. It also promotes the value and effectiveness of meetings as an important high-yield sector of business travel and tourism. MEA offers Professional Training and Education Programs, Professional Development programs, accreditation, recognition, disseminates information, provides a forum for its members to discuss current issues, and represents the industry to government PROGRAM PURPOSE Essentially, people who complete the MEA Meetings and Events Management Program will be awarded the nationally recognised qualification SIT50207 Diploma of Events. Based on industry consultation the program is designed to recognise and reward industry professionals practising at either coordination and management level. WHO SHOULD ATTEND? You are currently working in one of the following segments: Conventions, Visitors & Tourist organisation; Event and Technical Production; Meetings and Events Management; Meetings Industry Suppliers and Services; Venues. Positioned as an Event Administrator/ Coordinator you are ready for progression into an events management role within the Organisation. The program is delivered to individuals who have identified gaps in their own performance or seek opportunities for recognition at a management level. This decision may have resulted in the desire for an internal promotion, or to seek a new career opportunity, or to gain recognition for organisational compliance. PROGRAM OUTCOMES The qualification SIT50207 Diploma of Events reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self or team skills. They are also responsible for group outcomes. As such the qualification reflects the skills of an Event Manager working in a Venues and Events context. LEARNING AND DEVELOPMENT PERSONNEL Qualified Trainers/Assessors, Industry Practitioners and Professional Speakers/ Presenters who are involved in the design, delivery and evaluation of the program are suitably qualified according to national standards and recognised as industry leaders in their field. MEA presents a strong network of industry and learning and development professionals who can motivate, lead and inspire you through the program. The SIT50207 Diploma of Events is recognised within the Australia Qualifications Framework and issued under the authority of the NSW Vocational Education and Training Act PROGRAM DETAILS WHERE NSW Sydney, Wollongong, Newcastle COST $ enrolment fee $ delivery and assessment fee* (* funded by Dept of Education and Communities) DURATION 12 months of delivery and assessment PROGRAM STRUCTURE 14 Core units, 10 Elective units Quality Meetings and Customer Service Events Industry and Sustainability Events Management Events Budgets and Projects Events Human Resources PROGRAM AWARD SIT50207 Diploma of Events KEY PROGRAM DATES CLIENT INFORMATION/REGISTRATION Wednesday 1 June 2011 APPLICATION CLOSING DATES Wednesday 1 June 2011 RECOGNITION OF PRIOR LEARNING Wednesday 8 22 June 2011 PROGRAM INDUCTION Wednesday 29 June 2011 DELIVERY COMMENCEMENT DATE Tuesday 5 July 2pm 6pm PROGRAM COMPLETION DATE Tuesday 10 July 2012 WHERE TO GO FROM HERE? Complete the attached registration form and fax to or For more information call MEA on or gbaxendale@mea.org.au

2 ENTRY REQUIREMENTS Successful completion in an events-based area. Certificate III qualifications which are particularly relevant include those in the areas of: Business, entertainment, hospitality, museums and libraries, music, sport and recreation, tourism, or paid or voluntary employment experience at an operational, coordination or management level in an eventsrelated field. A current or previous job role that involves or has involved the application of skills and knowledge relevant to the staging and management of functions and events would be appropriate. As a minimum, your employment experience must reflect the breadth, depth and complexity of a qualification at Certificate III level, as defined in the Australian Qualifications Framework guidelines. RECOGNITION OF PRIOR LEARNING (RPL) This is an assessment process that assesses an individual s formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to, and/or partial or total completion of a qualification. If you can verify that you have achieved some of the goals of the course already, you will not have to do that part of the course. This means you may finish the course earlier and it will reduce your workload. FLEXIBILITY One of the more attractive features of the program is its flexibility. You are presented with a program that is supported with an infrastructure of smaller components of professional development. One level is the full qualification SIT50207 Diploma of Events, the next level is Competency Clusters and the third level are short non-accredited Professional Development offerings. This type of design allows for multiple exit and entry points in-and-out of the program. For example, you believe that you only need to attend Competency Cluster 1 and 4. Therefore, via a process of RPL you can achieve national recognition for part of the qualification and attend the other sessions in order to complete the full qualification and receive the SIT50207 Diploma of Events. INDUSTRY VALIDATION MEA is committed to continuous improvement in its assessment practices, tools and outcomes. Included in the program management of each qualification is a process of quality review and control. This is achieved by facilitating focus groups of like-minded professionals from both the meetings and events industry and the Vocational Education and Training sector at least twice annually and conducting validation sessions. The type of approach used is Assessment Partnerships, Consensus Meetings and External (validators or panels). The SIT50207 Diploma of Events is recognised within the Australia Qualifications Framework and issued under the authority of the NSW Vocational Education and Training Act PRE PROGRAM PREPARATION CLIENT INFORMATION SESSION Before you enrol or enter into an agreement MEA must inform you about the training, assessment and support services provided, and about the roles and responsibilities of both parties. RECOGNITION OF PRIOR LEARNING (RPL) During Pre Program Preparation you will have the opportunity to present evidence recognition of all applicable skills and knowledge relevant to the outcomes of the SIT50207 Diploma of Events. PROGRAM INDUCTION At this stage you have enrolled into the program and applied RPL. This session will provide you with all of the resources and materials, obligations and opportunities required to commence and progress through the program. DELIVERY DETAILS CLASSROOM-BASED 2 x 4hr sessions per month 1 x 6hr weekend session per month EMPLOYMENT-BASED RTO / Enterprise 80 hrs per month ELECTRONIC-BASED 1 x 1hr webinar session per month ASSESSMENT DETAILS Candidate Portfolio Assessments Candidate Interview Assessments Candidate Observation Assessments SUPPORT All learners and candidates are provided with suitable and ongoing support by MEA and relevant MEA Industry Practitioners. The primary goal of the Industry Practitioner is to mentor you through your learning and development journey and to ensure that you have the opportunity to achieve your goals.

3 PRE-PROGRAM PREPARATION Month 1 Week 1 Client Information Session Week 2 and 3 Recognition of Prior Learning Week 4 Program Induction A key feature of this SIT50207 Diploma of Events is its method of assessment. By using a technique of grouping competencies often referred to as clustering, your assessment can cover more than one unit of competency at a time. This means that one assessment task representing a standard employment-based / simulated work function can cover multiple units of competency. The process of gathering evidence can apply to part of a unit, a whole unit, and a cluster of units or an entire qualification. QUALITY MEETINGS AND CUSTOMER SERVICE Month 2 Classroom-based / Employment-based / Webinar SITXADM004A Plan and manage meetings This unit describes the performance outcomes, skills and knowledge required to plan and conduct structured meetings involving multiple participants. It requires the ability to write and distribute agendas, chair meetings and write minutes. SITXCCS003A Manage quality customer service This unit describes the performance outcomes, skills and knowledge required to manage customer service quality in a range of service industry workplaces. It requires the ability to develop and monitor management strategies to enhance and oversee the delivery of quality customer service. EVENTS INDUSTRY AND SUSTAINABILITY Month 3 Classroom-based / Employment-based / Webinar SITXEVT001A Develop and update event industry knowledge This unit describes the performance outcomes, skills and knowledge required to develop and update general knowledge of the events industry, including industry structure, legal issues and current technology. This knowledge underpins effective performance in all meeting and event organisation and management roles. SITXENV003A Develop workplace policy and procedures for sustainability This unit describes the performance outcomes, skills and knowledge required to develop and implement a strategic workplace sustainability policy. It requires the ability to define the scope of the policy, and develop policy content and procedures that reflect the organisation's commitment to sustainability, communicate and implement the policy and review and modify it to suit changed circumstances. BSBWOR204 Use business technology This unit describes the performance outcomes, skills and knowledge required to select, use and maintain a range of business technology. This technology includes the effective use of computer software to organise information and data.

4 EVENTS MANAGEMENT 1 Month 4 Classroom-based / Employment-based / Webinar SITXEVT010A Evaluate and address event regulatory requirements This unit describes the performance outcomes, skills and knowledge required to develop and implement a strategic workplace sustainability policy. It requires the ability to define the scope of the policy, and develop policy content and procedures that reflect the organisation's commitment to sustainability, communicate and implement the policy and review and modify it to suit changed circumstances. SITXEVT012A Select venues and sites This unit describes the performance outcomes, skills and knowledge required to undertake the venue or site selection process for a complex event comprising multiple components. SITXEVT013A Managing Event Staging This unit describes the performance outcomes, skills and knowledge required to manage the staging and operation of a complex event comprising multiple components. EVENTS MANAGEMENT 2 Month 5 Classroom-based / Employment-based / Webinar SITXEVT017A Provide on-site event management services This unit describes the performance outcomes, skills and knowledge required to coordinate the final preparation and set-up of a complex event comprising multiple components and to manage all aspects of the on-site operation. SITXMGT006A Establish and conduct business relationships This unit describes the performance outcomes, skills and knowledge required to manage business relationships with customers or suppliers. It requires the ability to establish and maintain business relationships, conduct formal negotiations and make and manage agreements or contracts. SITXCOM006A Address protocol requirements This unit describes the performance outcomes, skills and knowledge required to address protocol requirements in a broad range of business activities. The unit focuses on basic research skills to acquire a knowledge and understanding of protocol requirements within diverse business, social and cultural contexts, as well as the ability to use that knowledge in a practical workplace context.

5 EVENTS MANAGEMENT 3 Month 6 Classroom-based / Employment-based / Webinar SITXEVT008A Plan and develop event proposals and bids This unit describes the performance outcomes, skills and knowledge required to plan and develop proposals and bids for the staging of complex events comprising multiple components. SITXEVT009A Develop event concepts This unit describes the performance outcomes, skills and knowledge required to develop the overall concept, theme and format for a complex event comprising multiple components. Event bids and proposals are covered in unit SITXEVT008A Plan and develop event proposals and bids. The unit also shares some similarities with SITXEVT014A Develop conference programs, but is broader in application. SITXEVT011A Develop crowd control plans This unit describes the performance outcomes, skills and knowledge required to develop plans and procedures for the admittance, seating and dispersal of crowds. It includes procedures for emergency situations. SITXMPR004A Coordinate marketing activities This unit describes the performance outcomes, skills and knowledge required to plan and coordinate a range of marketing and promotional activities at an operational level. The unit incorporates knowledge of marketing principles. EVENTS BUDGETS AND PROJECTS 1 Month 7 Classroom-based / Employment-based / Webinar SITXFIN003A Interpret financial information This unit describes the performance outcomes, skills and knowledge required to interpret the types of financial information used by operational supervisors and managers in their day-to-day work activities. The unit focuses on understanding key financial terminology, different types of financial reports and on how financial information is used in the management of a business. SITXFIN004A Manage finances within a budget This unit describes the performance outcomes, skills and knowledge required to take responsibility for budget management where others may have developed the budget. The skills and knowledge for budget development are found in unit SITXFIN005A Prepare and monitor budgets. SITXMGT003A Manage projects This unit describes the performance outcomes, skills and knowledge required to manage all aspects of a complex project, including project planning, monitoring and evaluation.

6 EVENTS BUDGETS AND PROJECTS 2 Month 8 Classroom-based / Employment-based / Webinar SITXOHS003B Identify hazards, and assess and control safety risks This unit describes the performance outcomes, skills and knowledge required to identify hazards, assess the associated safety risks and take measures to eliminate or control and minimise the risk. It focuses on the processes necessary to control specific workplace safety risks. This risk management approach is central to compliance with OHS legislation, which imposes obligations on businesses (whether small, medium or large) in all Australian states and territories to manage the safety of their workers and anyone else in the workplace. In the service industries, the workplace includes any location where the business operates and 'others' includes customers. SITXFIN005A Prepare and monitor budgets This unit describes the performance outcomes, skills and knowledge required to prepare and monitor budgets. It builds on the skills in unit SITXFIN004A Manage finances within a budget. While the nature of the budget may vary, the unit focuses on the key managerial skills of analysing financial information to inform developing a budget, drafting a budget and monitoring budget performance over time. EVENTS HUMAN RESOURCES 1 Month 9 Classroom-based / Employment-based / Webinar SITXHRM002A Recruit, select and induct staff This unit describes the performance outcomes, skills and knowledge required to recruit, select and induct staff within the framework of existing human or staffing resource plans or policies. It requires the application of significant planning and organisational skills combined with sound knowledge of current recruitment, selection and induction practices. SITXHRM003A Roster Staff This unit describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. EVENTS HUMAN RESOURCES 2 Month 10 Classroom-based / Employment-based / Webinar SITXHRM004A Manage volunteers This unit covers the performance outcomes skills and knowledge required to recruit and retain volunteers. ASSESSMENT PANEL Month 11 Classroom-based A panel of current industry professionals to judge the final project submissions from the learning group. PROGRAM GRADUATION Month 12 A graduation ceremony is organised to celebrate the success of the program and achievements of the learner at the end of the program.

7 NATIONALLY RECOGNISED TRAINING SIT50207 Diploma of Events July 2011 July 2012 Registration Form Attendee details Organisation Attendee 1 Name Position Phone (w) Mobile Attendee 2 Name Position Phone (w) Mobile Attendee 3 Name Position Phone (w) Mobile Please nominate the region that you will attend (Sydney or Wollongong or Newcastle) Registration details This document will be a TAX INVOICE when you make payment. Meetings & Events Australia ABN Registration (No GST national qualifications) Enrolment Fee candidate / employer $ x = $ NSW Dept of Education and Communities $ x = $ Total cost = $ This program is funded by the NSW Dept of Education and Communities. The only charge to the client is a $ Enrolment Fee. Should the program not commence due to cessation of Government funding by the NSW Dept of Education and Communities, a full refund of the Enrolment Fee (only) is made to the client. PAYMENT IN ADVANCE IS REQUIRED Registration can also be made online at A Notification of Registration letter will be forwarded via within 3 working days of full payment being received and processed. This notification will list the session details and the terms and conditions of registration. All registrations received by MEA will not be considered as confirmed unless payment has been received and processed by MEA. Registration by FAX or For more information Call MEA on or mea@mea.org.au MEA ACKNOWLEDGES NATIONAL SUPPORTERS Payment Enrolment Fee (only) I wish to pay by electronic transfer. BSB: Account #: Please remittance to accounts@mea.org.au I wish to pay by credit card: Visa Mastercard American Express Card Number / / / Expiry Date / Card holders name Signature PRIVACY STATEMENT In registering for this event relevant details may be incorporated into a delegate list for the benefit of all delegates (name and organisation only), and may be made available to parties directly related to the event including MEA (including its Branch Committees and staff), our database contractor, venues, speakers, and key sponsors (subject to strict conditions). The information will also be added to the MEA database in order to allocate PD points relating to attendance. I do not wish to have my personal details made available to sponsors. Meetings & Events Australia (MEA) ABN Suites 5 & 6, Level 1 1 McLaren St North Sydney NSW 2060 T F E mea@mea.org.au