Diploma of Business Administration BSB50415

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1 Diploma of Business Administration BSB50415 Unit Descriptions & Evidence Required to Demonstrate Competency 8 Units 8 Elective Units

2 Agenda Course Description... 3 Job roles... 3 Pathways Information... 3 Entry Requirements... 3 What you must do to complete the course... 3 BSBPMG522A Undertake project work... 4 BSBADM502B Manage meetings... 5 BSBADM503B Plan and manage conferences... 6 BSBADM504B Plan or review administration systems... 7 BSBADM506B Manage business document design and development... 8 BSBINN301A Promote innovation in a team environment... 9 BSBMGT502B Manage people performance BSBWOR502 BSBWOR502 - Lead and manage team effectiveness File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 2

3 Course Description This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. Job roles Administration Manager General Office Manager Office Manager Pathways Information Qualification pathways Pathways into the qualification Preferred pathways for candidates considering this qualification include: OR BSB40507 Certificate IV in Business Administration or other relevant qualification extensive vocational experience in a range of environments in senior support roles. Examples of indicative job roles for candidates seeking entry based upon their vocational experience include: Administration Officer Accounts Supervisor Executive Personal Assistant Office Administrator Project Assistant. This breadth of expertise would equate to the competencies required to undertake this qualification. Pathways from the qualification After achieving this qualification candidates may undertake a variety of business studies at the advanced diploma level. Entry Requirements There are no entry requirements for this qualification. What you must do to complete the course To be awarded BSB50407 Diploma of Business Administration, competency must be achieved in 8 s as noted on the contents page. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 3

4 BSBPMG522A Undertake project work This describes the performance outcomes, skills and knowledge required to undertake a straightforward project or a section of a larger project. This addresses the management of projects, including developing a project plan, administering and monitoring the project, finalising the project, and reviewing the project to identify lessons learned for application to future projects. The focuses on the application of project-management skills and the requirement to meet timelines, quality standards, budgetary limits and other requirements set for the project. The does not apply to specialist project managers. For specialist project managers, the other s of competency in the project management field (BSBPMG) will be applicable. The provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. developing a project plan examples of monitoring arrangements and evaluation of the efficacy of the project plan in addressing project time lines and budget knowledge of relevant legislation. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 4

5 BSBADM502B Manage meetings This describes the performance outcomes, skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. No licensing, legislative, regulatory or certification requirements apply to this at the time of endorsement. This applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace. The provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. applying conventions and procedures for formal and informal meetings chairing meetings in relation to agreed agendas. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 5

6 BSBADM503B Plan and manage conferences This describes the performance outcomes, skills and knowledge required to plan, promote and coordinate conferences, ensuring follow up procedures are incorporated. No licensing, legislative, regulatory or certification requirements apply to this at the time of endorsement. This applies to individuals employed in a range of work environments who are required to plan and manage conferences. They may work as senior administrative staff, or may be other individuals who have been delegated responsibility for planning and managing a conference. The provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. undertaking appropriate preparations and investigations to identify conference requirements preparing required communications addressing contingency situations as they arise. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 6

7 BSBADM504B Plan or review administration systems This describes the performance outcomes, skills and knowledge required to plan or review the requirements of effective administration systems and procedures for implementing, monitoring and reviewing the system. No licensing, legislative, regulatory or certification requirements apply to this at the time of endorsement. This applies to individuals employed in a range of work environments who are required to plan or review administrative systems. They may work as senior administrative staff or may have been delegated responsibility for planning or reviewing administrative systems. The provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. documenting requirements or modifications to administration system developing appropriate activities to support system implementation working with staff to identify system improvements. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 7

8 BSBADM506B Manage business document design and development This describes the performance outcomes, skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met. No licensing, legislative, regulatory or certification requirements apply to this at the time of endorsement This applies to individuals employed in a range of work environments who require well developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design with an organisation. The provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. designing templates or style sheets for use in document design documenting processes and strategies to ensure implementation. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 8

9 BSBINN301A Promote innovation in a team environment This describes the performance outcomes, skills and knowledge required to be an effective and pro active member of an innovative team. No licensing, legislative, regulatory or certification requirements apply to this at the time of endorsement. This applies individuals who play a pro active role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. The team may 'make itself' or be constructed by others. It may have core members and members who participate at certain times or for particular purposes. It may be permanent or temporary, or come together at different times to work on specific projects. The team could consist of a team of contractors/freelancers, permanent staff, clients and service providers, or any combination of these groups. It may operate within an organisation or across several organisations - or simply across a group of individuals. The key focus of the is on what makes for an innovative team, what keeps it working well, how the structure of work can make a difference and what skills and knowledge are needed to maximise opporties for innovation. Where a greater focus on team leadership is required this should be combined with s such as BSBLED401A Develop teams and individuals. The provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. active participation in a team where the team takes a pro-active and considered approach to innovation and innovative practice collaborative and open communication within the team knowledge and understanding of the internal and external factors that contribute to a team becoming and remaining innovative. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 9

10 BSBMGT502B Manage people performance This describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. No licensing, legislative, regulatory or certification requirements apply to this at the time of endorsement This applies to all managers and team leaders who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement. The makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers. This is a that all managers/prospective managers who have responsibility for other employees should strongly consider undertaking. The provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. documented performance indicators and a critical description and analysis of performance management system from the workplace techniques in providing feedback and coaching for improvement in performance knowledge of relevant awards and certified agreements. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 10

11 BSBWOR502 - Lead and manage team effectiveness This describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation. No licensing, legislative, regulatory or certification requirements apply to this at the time of endorsement. This applies to managers and addresses the need for managers to facilitate work teams and to build a positive culture within work teams. The takes a systematic and planned approach to developing teams. It includes the soft skills as well as more structured approaches to the management of teams. At this level, work will normally be carried out within complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies. The provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. range of techniques that can be used to build work teams, strengthen communications in the team and resolve issues methods for engaging with stakeholders and obtaining advice from outside the work team, to ensure team is focused and on track knowledge of group behaviour. File Location: S:\ASTC Main Folder\RTO\Course Description\Business P a g e 11

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