4th Annual Fraud Prevention & Detection Summit. Safeguarding your systems from online, structural and procedural theft

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1 4th Annual Fraud Prevention & Detection Summit Safeguarding your systems from online, structural and procedural theft APRIL 2015 Radisson Blu Hotel, SYDNEY WHAT S NEW FOR 2015 KEY SPEAKERS Colin Neave, Ombudsman, Commonwealth Ombudsman Todd Brown, Director, Passport Fraud Section, Australian Passport Office, Department of Foreign Affairs and Trade Crispin Yuen, Head of Compliance ANZ, Ria Financial Barry Grahame, Investigator, Department of Foreign Affairs and Trade Andrew Taylor, Regional Manager AVP & Asia Pacific Zone Practice Leader ChubbPro, Chubb Insurance 22+ Insightful speakers 14 Exclusive case studies 4 Collective panel discussions 2 Exclusive workshops 2 Day interactive round table discussions KEY BENEFITS FOR ATTENDING: Brett James, Simone Rogers, National Coordinator Department Manager, Fraud and AntiEnterprise Risk Corruption, Management, Australian Federal Ambulance Victoria Police Gary Read, Director of Refund Fraud Risk Management, Australian Taxation Office Wayne Howarth, Regional Fraud Manager APAC, Western Union Shane Boyd, Director, Internal Audit Bureau Dr Clinton Free, Associate Professor Australian School of Business, University of NSW Simone Rogers, Department Manager, Enterprise Risk Management, Ambulance Victoria John Floros, Fraud and Cyber Crime Squad, New South Wales Police Force Anne Wooding-Giles, Assistant Registrar, NSW Registry of Births Deaths & Marriages, Department of Police & Justice Dr Russell G. Smith, Principal Criminologist, Australian Institute of Criminology Tony Prior, President, Association of Certified Fraud Examiners (ACFE), Sydney Chapter Peter Sandilands, Vice-chair Advocacy Board, Australian Information Security Association (AISA) George Stogdale, Dr Suresh Hungenahally, Vanessa Dangerfield, Paul Cullen, Manager Probity Assurance, Sydney Trains Alec Christie, Partner, DLA Piper T Senior Executive, Corporations & Corporate Governance Enforcement, Australian Securities & Investments Commission Chief Information Security Officer, Manager IT Strategy and Architecture, Department of State Development, Business and Innovation VIC Director, Fraud Control and Reporting Section, Internal Fraud and Investigations Branch, Business Integrity Division, Department of Human Services Improve your fraud prevention model to increase organisational defence systems Learn how to create a resilient policy framework to boost corporate compliance Discover how risk ethics and culture can assist in achieving enhanced fraud prevention Develop a clear fraud risk approach to fit business objectives Silver Sponsor Endorsers: Mark Padginton, Martin Green, Business Development Associate Director, Fraud Risk Management, Director, ANZ, TRUSTSPHERE Internal Audit Optus F E registration@akolade.com.au W akolade.com.au

2 FRAUD PREVENTION & DETECTION SUMMIT OVERVIEW Dear Sir/Madam, The prevention, detection and control of fraud are a few of the greatest challenges for Australia now, and in the years to come. Effectively dealing with fraud will enhance a company s business reputation, save resources in both the public and private sectors, and reduce the personal hardship that fraud causes to countless victims each year. A sophisticated risk management system is fundamental to improving the effectiveness of fraud prevention. Akolade s 4 th Annual Fraud Prevention & Detection Summit 2015 has identified key expert speakers with best practices to assist fraud professionals improve overall fraud prevention and detection developments. With over 25+ leaders in the government, retail, finance and utilities space and 3 consecutive days of exclusive case studies, multiple key note addresses, panel discussions, workshops and interactive round table discussions displaying absolute leading edge strategies, this year s Summit will showcase tools to safeguard your systems from online, structural and procedural theft and ultimately protect your company from evolving fraud threats. Best regards, Luana Clarke General Manager Production Akolade WHAT OUR PAST DELEGATES HAVE TO SAY Excellent conference. Wide range of very knowledgeable and engaging speakers Prosecutions Manager NSW/ACT, Australian Taxation Office Very interesting speakers with a lot of experience in this field, and great networking Internal Auditor, Leighton Holdings The speakers were of an extremely high calibre and their presentations were compelling and inspiring Senior Internal Fraud Investigator, Department of Human Services Informative and well presented National Fraud Analyst, Target Australia 2 T F E registration@akolade.com.au W akolade.com.au

3 DAY ONE TUESDAY 28 TH APRIL :30 Registration opens 8:20 Opening remarks from the Chair Tony Prior, President, Association of Certified Fraud Examiners (ACFE), Sydney Chapter & Director, Fraud Investigations & Dispute Services, EY FRAUD PREVENTION 8:30 KEYNOTE ADDRESS Constructing an effective fraud management platform Understanding how and why fraud is perpetrated Discussing the components of a fraudulent act, different types of fraud schemes and the impact fraud has on organisations Analysing why individuals commit fraud and why punishment alone doesn t deter potential fraudsters Brett James, National Coordinator Fraud and Anti-Corruption, Australian Federal Police 9:00 KEYNOTE ADDRESS Bringing an anti-fraud & corruption framework to life Targeting hearts and minds Shaping business thinking through thought leadership Developed solutions - thinking outside of the box Paul Cullen, Manager Probity Assurance, Sydney Trains 9:30 KEYNOTE ADDRESS Using fraud prevention strategies as the first line of defence Implementing a risk management framework as an effective fraud control plan Defining the importance of your corporations fraud policy statement Effectively deterring internal threats by providing information to staff of the consequences Vanessa Dangerfield, Director, Fraud Control and Reporting Section, Internal Fraud and Investigations Branch, Business Integrity Division, Department of Human Services 10:00 PANEL DISCUSSION Decision making in fraud risk management Building a high performance system for effective defence and protection Delegating authority and educating staff about fraud protection and risk management Streamlining communication between management and staff Panellist: Gary Read, Director of Refund Fraud Risk Management, Australian Taxation Office Paul Cullen, Manager Probity Assurance, Sydney Trains Vanessa Dangerfield, Director, Fraud Control and Reporting Section, Internal Fraud and Investigations Branch, Business Integrity Division, Department of Human Services Brett James, National Coordinator Fraud and Anti- Corruption, Australian Federal Police 10:30 Morning Tea 11:00 CASE STUDY Examining emerging fraud risks and technological difficulties The impact of technology on fraud risks Utilising technology to both better manage fraud risk, and to conduct investigations Recognising social, demographic and economic developments which influence types of fraud Tony Prior, President, Association of Certified Fraud Examiners (ACFE), Sydney Chapter & Director, Fraud Investigation & Dispute Services, EY 11:30 CASE STUDY Exploring response measures after a fraudulent act has occurred Assisting operational and policy areas with risk mitigation strategies Supporting the integration of risk-identification and mitigation tools with departmental systems and processes Monitoring the effectiveness of risk mitigation strategies and approaches Implementation revised controls and insuring they are operating effectively Gary Read, Director of Refund Fraud Risk Management, Australian Taxation Office MITIGATION STRATEGIES 12:00 CASE STUDY Counting the costs of not mitigating fraud in Australia Understanding why we need to quantify the cost of fraud Identifying data sources Using multipliers to estimate undetected and unreported fraud Delineating unit costs for fraud types Estimating the indirect costs of fraud Applying the results for risk management Dr Russell G. Smith, Principal Criminologist, Australian Institute of Criminology 12:30 CASE STUDY Monitoring fraud threats and safeguarding against theft Preventing fraud from occurring and the loss of valuable private information Swiftly responding to risks to amend and prevent future incidences Protecting consumer information and assisting victims after the act has occurred Todd Brown, Director, Passport Fraud Section, Australian Passport Office, Department of Foreign Affairs and Trade Barry Grahame, Investigator, Department of Foreign Affairs and Trade 1:00 Luncheon T F E registration@akolade.com.au W akolade.com.au 3

4 DAY ONE TUESDAY 28 TH APRIL 2015 (CONTINUED) 2:00 CASE STUDY Applying pre-emptive measures to deter consumer fraud Understanding scammer techniques to avoid falling victim Using consumer fraud awareness as a first line of defence Monitoring the effectiveness of risk mitigation strategies and approaches Crispin Yuen, Head of Compliance ANZ, Ria Financial 2:30 PANEL DISCUSSION Detecting and preventing fraud with the use of automated continuous monitoring tools Discussing the benefits of and potential issues with the use of such tools Generating and analysing information as a best practice prevention tool Effectively testing and monitoring internal controls as a preventative measure Facilitators: Dr Russell G. Smith, Principal Criminologist, Australian Institute of Criminology Dr Clinton Free, Associate Professor - Australian School of Business, University of NSW Tony Prior, President, Association of Certified Fraud Examiners (ACFE), Sydney Chapter George Stogdale, Senior Executive, Corporations & Corporate Governance Enforcement, Australian Securities & Investments Commission 3:15 Afternoon Tea 3:45 CASE STUDY Why people collude in fraud? The decision to co-offend rather than solo-offend in committing fraud Types of relationships between fraudulent cooffenders or colluders Best practices in detecting and preventing collusion in organizations Dr Clinton Free, Associate Professor - Australian School of Business, University of NSW 4:15 CASE STUDY How does ASIC detect, respond to and deter misconduct? Detect: How can organisations and their employees assist ASIC to detect misconduct? Respond: How does ASIC decide how to respond to misconduct? Deter: What is the deterrent effect of penalties? George Stogdale, Senior Executive, Corporations & Corporate Governance Enforcement, Australian Securities & Investments Commission 4:45 WORLD CAFÉ Delegates will group while facilitators rotate every 10 minutes to discuss the following topics: Decreasing fraud losses through the use of mitigation tools Gary Read, Director of Refund Fraud Risk Management, Australian Taxation Office Gaining visibility by detecting and preventing fraud in real time George Stogdale, Senior Executive, Corporations & Corporate Governance Enforcement, Australian Securities & Investments Commission Discouraging fraud through consciousness of penalties Vanessa Dangerfield, Fraud Control and Reporting Section, Internal Fraud and Investigations Branch, Business Integrity Division,, Australian Taxation Office Protecting assets, customers and brand value while meeting regulations Crispin Yuen, Head of Compliance ANZ, Ria Financial 5:30 Closing remarks from the Chair and end of day one SECURE NEW BUSINESS OPPORTUNITIES! Why you should sponsor: Opportunity to address a room full of qualified decision-makers Face to face meetings with decision makers Visible branding through our direct marketing campaigns to industry professionals Position your products/services as key solutions in front of decision makers Opportunity to maximise qualified lead generation through speaking to decision makers Opportunity to facilitate business networking functions under your brand If you would like to find out more about Sponsoring or Exhibiting the 4 th Annual Fraud Prevention & Detection Summit 2015, please feel free to contact Akolade s Sponsorship Department. On Or info@akolade.com.au 4 T F E registration@akolade.com.au W akolade.com.au

5 DAY TWO WEDNESDAY 29 TH APRIL :00 Registration opens 8:20 Opening remarks from the Chair Shane Boyd, Director, Internal Audit Bureau CYBER INTRUSION & ANTI-CORRUPTION 8:30 KEYNOTE ADDRESS Strategies to detect and prevent cybercrime now and into the future Determining the increasing rise of cybercrime Discovering the evolution of fraud and cybercrime Implementing measures and systems to reduce vulnerability John Floros, Fraud and Cyber Crime Squad, New South Wales Police Force 9:00 KEYNOTE ADDRESS Examining protection and security online Highlighting the evolutions of fraud and theft Undertaking a detailed threat investigation to ensure current procedures are adapting to the growing sophistication of identity theft Learning how to deliver stronger security through online verification measures Anne Wooding-Giles, Assistant Registrar, NSW Registry of Births Deaths & Marriages, Department of Police & Justice 9:30 KEYNOTE ADDRESS Forming a responsive alliance to avoid threats in your corporation Maintaining focus under threat and adapting to newly emerging dangers Detecting terrorisations and using defensive techniques to protect your company Conducting risk assessments and audits through penetration testing Dr Suresh Hungenahally, Chief Information Security Officer, Manager IT Strategy and Architecture, Department of State Development, Business and Innovation VIC 10:00 PANEL DISCUSSION Debating the emerging concerns of fraud in the age of technology Identifying issues on the horizon Best practices for detection and prevention approaches Fraud and its consequences Panellists: John Floros, Fraud and Cyber Crime Squad, New South Wales Police Force Dr Suresh Hungenahally, Chief Information Security Officer, Manager IT Strategy and Architecture, Department of State Development, Business and Innovation VIC Andrew Taylor, Regional Manager AVP & Asia Pacific Zone Practice Leader ChubbPro, Chubb Insurance Peter Sandilands, Vice-chair Advocacy Board, Australian Information Security Association (AISA) 10:30 Morning Tea 11:00 CASE STUDY Defining the regulatory and legal risks of cyber attacks What are the organisation s legal obligations? Is there a duty of continuous disclosure? Key elements of a cyber risk management framework Key elements of an incidence response plan Alec Christie, Partner, DLA Piper 11:30 CASE STUDY Protecting internal systems from virtual theft and instilling layered defence systems Emerging risks of cybercrime and prevention methods Challenges of risk management within an evolving cyber world Strategies of guarding and recovering lost data Andrew Taylor, Regional Manager AVP & Asia Pacific Zone Practice Leader ChubbPro, Chubb Insurance 12:00 CASE STUDY Relationship Analytics to Aid Risk and Fraud Investigations Gain useful insight using organisational metadata Real-time access to communication data will allow staff tailor their inquiries, which will reduce the overall time of the investigation Providing guidance on reporting suspected violations :30 CASE STUDY Promoting resilience against online fraud Discovering the challenges in protecting modern networks against online attacks Keeping up with the latest trends to keep on top of the cyber game Bringing awareness and educating staff to make sure your organisation is secure Peter Sandilands, Vice-chair Advocacy Board, Australian Information Security Association (AISA) 1:00 Luncheon Identification persons of interest in relation to allegation Establishing key relationships that exists between key persons of interest The identification of potential key pieces of communication Mark Padginton, Business Development Director, ANZ, TRUSTSPHERE Martin Green, Associate Director, Fraud Risk Management, Internal Audit, Optus EMBEDDING A DEFENSIVE FRAUD CULTURE 2:00 CASE STUDY Creating and encouraging risk culture and promoting ethical values Supplying fraud awareness training programs to current and future staff Using effective communication and active collaboration to effectively deter and detect fraud Handling whistleblowing with the Public Interest Disclosure Act 2013 Colin Neave, Ombudsman, Commonwealth Ombudsman T F E registration@akolade.com.au W akolade.com.au 5

6 DAY TWO WEDNESDAY 29 TH APRIL 2015 (CONTINUED) 2:30 PANEL DISCUSSION Measuring performance to support the organisation s anti-fraud initiatives Collaborative controls used to detect and deter fraud What elements make an effective corporate compliance program Why is it crucial to supply fraud awareness training programs to current and future staff Panellists: Paul Humphries, Anti-Fraud & Corruption Adviser, Woodside Energy Colin Neave, Ombudsman, Commonwealth Ombudsman Wayne Howarth, Regional Fraud Manager APAC, Western Union Sabine Taylor, Head of Risk & Compliance, UniSuper 3:15 Afternoon Tea 3:45 CASE STUDY Instilling a philosophy of compliance and integrity that drives your organisation from the bottom to the top Incorporating an effective employee anti-fraud education program, ethics policy, code of conduct, surveillance, audit approaches alongside corporate values and employee support programs Translating values and principles into day to day operations and behaviour Encouraging employees to possess integrity, leadership and step forward without fear of reprisal Sabine Taylor, Head of Risk & Compliance, UniSuper 4:15 CASE STUDY Building a multi layered anti-fraud framework to shape fraud awareness Implementing an educational campaign to promote consumer fraud consciousness Identifying patterns of fraud and suspicious figures to protect your organisations brand Monitoring and evolving your framework to support consumer dependence Wayne Howarth, Regional Fraud Manager APAC, Western Union 4:45 ROUND TABLE DISCUSSION Constructing a virtual fraud detection network to avoid the damages of fraud Reducing the impact of fraud with the use of prediction tools Applying ongoing monitoring to minimise systematic fraud Implementing investigative fraud checks Facilitators: Shane Boyd, Vice-chair Advocacy Board, Australian Information Security Association (AISA) Anne Wooding-Giles, Assistant Registrar, NSW Registry of Births Deaths & Marriages, Department of Police & Justice Peter Sandilands, Vice-chair Advocacy Board, Australian Information Security Association (AISA) 5:30 Closing remarks from the Chair and conference adjourns PAST ATTENDEE PROFILE By Job Title By Sector 6 T F E registration@akolade.com.au W akolade.com.au

7 POST CONFERENCE WORKSHOPS THURSDAY 30 TH APRIL 2015 WORKSHOP A: 9:00-12:30 Improving your fraud prevention model With full support from an organisation and proper implementation, an effective anti-fraud program can serve to significantly reduce the risk of fraud and increase the likelihood that, if fraud does occur, it will be detected at an early stage. In this practical workshop delegates will learn: Developing fraud and corruption prevention policies and procedures Accessing resources and provision of advice to assist staff to undertake fraud and corruption risk assessments in their areas of responsibility Building staff awareness and training programs, ethical decision-making and other corruption prevention strategies Reporting suspected fraud and corrupt conduct Background investigations Mechanisms for reporting and investigating fraud David Napper, Managing Director, CyberNapa About your facilitator: David comes with a background in law enforcement, financial crimes, brand protection, cyber security, online investigations and telecommunications with over 25 years of experience. David is extensively skilled in most facets of digital and traditional investigative techniques and has a solid understanding of offences occurring within the satellite and broadcast spectrums. David is a well-respected member of Cyber Crime Investigators, working the Asia Pacific and West African regions and has trained law enforcement in Australia, New Zealand, Asia Pacific, Africa and Europe in online investigative techniques. 12:30 1:30 Lunch WORKSHOP B: 1:30-5:00 Detecting fraudulent documents Participants are taken through the process of forensic document examinations to enable them to become familiar with the fundamental aspects of the techniques involved This knowledge is consolidated in case studies which encompass the following areas: The scope of the field of document examination How to recognise the potential evidentiary value of documents The submission of documents for examination having regard to the preservation of their evidential value Reporting on the examination of questioned document terminology, limitations and qualifications The relevance of fingerprint evidence The necessity of the pre-court conference to maximise the evidentiary value of the results Practical exercises are conducted on actual questioned documents and problems are selected according to the needs of the workshop participants Paul Westwood, Managing Director, Forensic Document Services Andrea Devlin, Forensic Document and Handwriting Examiner, Forensic Document Services Claire Graydon, Forensic Document and Handwriting Examiner, Forensic Document Services About your facilitators: Paul Westwood holds the degree of Bachelor of Laws and a Diploma in Document Examination. He was awarded the Medal of the Order of Australia in 1982 for services in the field of document examination whilst a member of the Australian Federal Police. Andrea Devlin and Claire Graydon completed Bachelor degrees in forensic science at the Canberra Institute of Technology. Paul, Andrea and Claire are all members of the Australasian Society of Forensic Document Examiners Incorporated and the Australian and New Zealand Forensic Science Society. T F E registration@akolade.com.au W akolade.com.au 7

8 VIP CODE 4 TH ANNUAL FRAUD PREVENTION & DETECTION SUMMIT RSK10 REGISTRATION FORM REGISTRATION FEE (including GST) EARLY BIRD DISCOUNTS Register and book before: 06 Feb Feb Mar Apr 2014 STANDARD PRICE Standard Rate Conference Only Conference plus 1 workshop A or B Conference plus 2 workshops Government Rates Conference Only Conference plus 1 workshop A or B Conference plus 2 workshops Solution Provider Rates Conference Only $2, $2, $2, $3, $3, Conference plus 1 workshop A or B Conference plus 2 workshops SAVE! Choose between: 1: EARLY BIRD DISCOUNT. Register and pay by a deadline indicated above to achieve up to 20% SAVINGS on the Standard Rate. Registrations received without payment are ineligible for an Early Bird Discount and will be charged at the Standard Rate. 2: TEAM DISCOUNT. ( i ) Register 3 delegates and receive a $1000 DISCOUNT off the Standard Price ( ii ) Register 4 delegates and receive the 5th ticket FREE off the Standard Price All group registrations must be from the same company, at the same time and for the same event. Registrants must choose between the most advantageous discount option. Only one discount is available at the time a registration is made. DELEGATE DETAILS (Please complete in block letters) Name Job Title Phone Delegate 1 $2, $2, $2, $2, $2, $3, $3, $3, $3, $3, $3, $3, $3, $3, $3, $1, $1, $1, $2, $2, $2, $2, $2, $2, $2, $2, $2, $2, $3, $3, $3, $3, $3, $3, $3, $3, $3, $3, $4, $4, Today s date 5 EASY WAYS TO REGISTER Phone: Fax: registration@akolade.com.au Online: Mail: Akolade Pty Ltd Suite 3.02, Level 3, 20 Loftus St. SYDNEY, NSW, 2000 Australia DATES & VENUE (Please tick) Name Job Title Phone Delegate 2 SYDNEY 28 th - 30 th April 2015 Radisson Blu Hotel 27 O Connell St Ph: Company Postal Address City PO Box/Street Address State Postcode EASY PAYMENT OPTIONS ABN Card No: EFT: Transfer your payments to Akolade Pty Limited at Commonwealth Bank of Australia BSB Account No Please quote RSK10 on the EFT. CHEQUE: Please make out cheque to Akolade Pty Limited. Please quote RSK10 on the cheque. CREDIT CARD: Please charge my VISA *DINERS MASTERCARD *AMEX Cardholder s Name: * A credit card fee of 2.5% will apply for Diners or Amex in the amount of $ Signature: Expiry Date: IMPORTANT NOTE: Attendance will only be permitted upon receipts of full payments. Please note that programme and speakers are subject to change without notice. Akolade will not be responsible for any event re-scheduled or cancelled. CANCELLATION POLICY: Should you be unable to attend, a substitute delegate is always welcome at no extra charge. Akolade regrets that no cancellations will be refunded, conference documents, however, will be sent to the delegates. For an event cancelled by Akolade, registration fees are fully refundable. Akolade will not be responsible for any event alterations, re-schedules, or cancellations. PRIVACY POLICY: Please note that a portion of the data for this mailing was supplied by third party sources. If you would no longer like to receive promotional mail from Akolade, please opt-out by confirming in writing and forwarding your letter to marketing@ akolade.com.au. Please note all opt-out re-quests will be processed within 30 business days from the date of receipt. 8 T F E registration@akolade.com.au W akolade.com.au