Tackling fraud in the charity sector Making your money count

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1 Supported by Tackling fraud in the charity sector Making your money count Friday 30 October 2015 Royal College of Physicians, London A conference run by the charity sector for the charity sector

2 About the conference Fraud is a serious threat to every organisation and charities are no exception. With reported fraud increasing at an alarming rate, it is vital for charities of all sizes and types to build strong fraud defences to protect income and assets and meet their duties. Trustees and managers should have the knowledge and skills needed to recognise the telltale signs of fraud and shape an effective response. This conference will bring together senior figures from the charity and counter-fraud worlds to discuss the challenges charities face, highlight current risks, and share best practice. Learn from experts and leading practitioners Network with colleagues and share best practice Take away practical tips, tools and techniques Who should attend? Trustees and managers of charities and not-for-profit organisations who are responsible for finance, governance, HR, internal audit, risk, information security, retail and fundraising functions. The conference will also be of interest to law enforcement officers, professional advisers, policy-makers, funders and delivery partners. About the organisers The Fraud Advisory Panel is the respected, influential and independent voice of the fraudfighting community. We seek to make a practical difference in the fight against fraud and financial crime by championing anti-fraud best practice and helping people and organisations to increase their fraud resilience and risk awareness. The Charity Commission registers and regulates over 160,000 charities in England and Wales. The Commission ensures that charities meet their legal requirements, provides online services and guidance to help charities run as effectively as possible and prevent abuse (including fraud), and takes enforcement against charities when there is evidence of malpractice or misconduct. Prices (excluding VAT) 25 Charities/not-for-profit sector 100 Public sector 250 Private sector Book online at or call +44 (0) Media partners

3 Exhibitors Programme 09:00 Registration and exhibition 09:45 Tackling fraud in the charity sector Should charities be worried about fraud? Overview of the nature and extent of fraud Regulated vs. non-regulated does it make a difference? Why good practice in fraud risk management matters Dr Stephen Hill, Trustee Director, Fraud Advisory Panel 10:00 Good governance and fraud risk management Governance in the charity sector: who, when, why, what and how The links between governance, culture and fraud risk management The key elements of good governance needed to tackle fraud Pesh Framjee, Head of National Not for Profit Group, Crowe Clark Whitehill 10:30 People are your greatest asset and weakest link Challenging traditional perspectives on people management Understanding the people you work with: staff, volunteers, suppliers, and partners Limiting your exposure to fraud risk Dave Carter, Head of Counter Fraud Management, British Council 11:00 Refreshments, networking and exhibition 11:30 Breakout sessions A: risk management Session A1 Ethics, culture and behaviour Understanding the culture and integrity of your people How to embed good behaviour and encourage staff to do the right thing Monitoring the ethical pulse of the organisation Philippa Foster Back CBE Chief Executive, Institute of Business Ethics Session A2 Fraud risk management frameworks Identifying, assessing and measuring fraud Building an effective approach to fraud risk management Continuous monitoring and reporting mechanisms Caroline Lovelace, Head of Internal Audit, WWF-UK Session A3 Policies, procedures and communication Translating the strategic approach to fraud risk management into practical action Developing effective communication strategies, tools and techniques The importance of adequate controls and monitoring Martin Lewis, Independent Consultant

4 12:00 Breakout sessions B: people Session B1 Staff and volunteer fraud How well do you really know your staff and volunteers? How to recruit the right staff and volunteers and keep them Basic tools and techniques for preventing insider fraud Mike Haley, Deputy Chief Executive, Cifas Session B2 Fundraising fraud Identifying, mapping and mitigating your fundraising fraud risks Performing due diligence checks on fundraisers Practical prevention tips and what to do when things go wrong Jo Brookes, Income Protection Officer, Help for Heroes Session B3 Do you know your donors? Common examples of how fraudsters can manipulate the donation process Understanding the potential impacts on your charity and its reputation Target-hardening your charity Louise Bailey, Internal Audit Manager, and Robert Browell, Fraud Adviser, Macmillan Cancer Support 12:30 Lunch, networking and exhibition 13:30 Understanding common fraud risks and maximising resilience How safe is your charity? Strengths and weaknesses in protection measures Overview of common fraud threats facing the charity sector Steps to improve fraud resilience Jim Gee, Visiting Professor and Chair of the Centre for Counter Fraud Studies, University of Portsmouth; Partner and Head of Forensic & Counter Fraud Services, PKF Littlejohn LLP 14:00 Responding to fraud: what to do when things go wrong What to do if you suspect fraud Using the law as a tool in investigating allegations and taking action Damage limitation: protecting your assets, managing your reputation, and reporting requirements Steven Fennell, Barrister, Exchange Chambers 14:30 Refreshments, networking and exhibition 15:00 Breakout sessions C: common risks Session C1 Online fraud Common forms of online fraud Is your charity cyber-savvy: evaluating your cyber risks and recognising the warning signs Using open source intelligence to investigate scams Dr Stephen Hill, Trustee Director, Fraud Advisory Panel Session C2 Financial fraud How to identify fraud in your accounting systems Importance of data analytics in identifying red flags Implementing robust financial controls Laura Hough, Counter Fraud Specialist, Save the Children International Session C3 Bribery and corruption Common risks in the procurement cycle and the provision of services Is bribery and corruption ever acceptable? Protecting staff and beneficiaries: practical difficulties on the ground Oliver May, Head of Counter Fraud, Oxfam GB

5 15:30 Breakout sessions D: response Session D1 The criminal route: working with the police When and how to report to the police Protecting evidence and packaging information for criminal investigation Overview of the typical investigation and prosecution process: timeframes, outcomes and managing expectations Andy Fyfe, Detective Chief Inspector, NFIB, City of London Police Session D2 The civil route: what to expect When and how to get professional advice and support How to find the right fraud professionals Overview of the typical process: timeframes, outcomes and managing expectations TBC Session D3 Managing internal investigations Implementing your fraud response plan: identifying the right team Scoping and planning your investigation Managing the investigation process: gathering evidence and dealing with suspects Mark Baynham, Head of Counter Fraud, Plan International 16:00 Closing keynote: the future of fighting fraud in charities Peter Clarke, Board Member, Charity Commission 16:30 Conference closes Proudly supported by the sector

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