Business Continuity & Resilience Conference

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1 Business Continuity & Resilience Conference Venue: Date: The City, London (TBC) 9 September 2014 Building capacity for resilient growth and development Speakers include: Andrew Gracie Executive Director Special Resolution Unit Bank of England Julie Williams Head of Operational Risk EBRD Chris Keeling Director Keystone Resilience Ltd Prof. Rob Procter Social Informatics University of Warwick Genevieve Marjoribanks Manager, Financial Policy Committee & Resilience FCA Endorsed by: Mike Hapgood Head of the Space Environment Group RAL Space Curtis Baron Group Head of Business Resilience RBS Jana Svabova Director UBS Global Asset Management Richard Bridgford UK Business Continuity & Resilience Santander Lee Webb Global head of Recovery Solutioning and Provisioning Barclays Leila Gomes EMEA Head of Business Resilience Nomura International Plc Daniel Potter BCM Citi Nick Fuller BCM EMEA Credit Suisse

2 Introduction: Improving business continuity capability across the finance sector has long been a priority for banks, their clients and HM Government. Experience has shown that ensuring the continuity of banking services during adverse events is important not only for those customers who are directly affected, but also the financial stability of the entire system, particularly in regards to wholesale markets. The BBA s Business Continuity & Resilience conference aims to address these key issues, covering a breadth of topics including the bearing of geopolitics and international affairs on business continuity, social media crisis management and extreme space weather impact on IT infrastructure. With a more specific focus on innovation and building capacity for resilient growth and development, as well as national and international regulation and resilience benchmarking, the conference will bring together a select number of speakers from the banking industry, regulators and other technical experts to discuss and debate. Topics to be covered: Geopolitics and international affairs Social media management for crisis response Latest available technologies to enhance business resilience Recovery and adaptation strategies Remote working devices Vendor resilience Extreme space weather and its impact on IT infrastructure Supporting legacy locations Resilience benchmarking Continuity and resilience planning Sponsor profile: [Add topic details]

3 Programme: 09:00 Registration and coffee 09:25 Opening remarks from the Chair Andrew Rogan, Senior Policy Director, Capital Markets Infrastructure, BBA 09:30 Keynote: Strategies to tackle key disruptive forces threatening infrastructures Andrew Gracie, Executive Director, Special Resolution Unit, Bank of England 10:00 Business continuity: operating internationally in challenging and diverse environments How the European Bank for Reconstruction and Development considers business continuity response in its regions of operation such as Western Balkans, Caucasus and Central Asia Case study: Responding to the events in Kiev in 2014 learning from a protracted incident Julie Williams, Head of Operational Risk, EBRD Chris Keeling, Director, Keystone Resilience Ltd 10:30 Social media management for crisis response Professor Rob Procter, Social Informatics, University of Warwick 11:00 Coffee 11:30 Keynote Address: Storms and flares from outer space: extreme space weather and its impact on IT infrastructure Identifying the threat: what is extreme space weather and how does it affect businesses on the ground? Gauging possible impacts of solar weather on high frequency activities and telecommunications networks Preventive and pre-emptive risk mitigation measures Mike Hapgood, Head of the Space Environment Group at RAL Space and a visiting professor, Lancaster University 12:00 Panel Discussion: Contingency planning: dealing with the real risks Key disaster recovery measures in place Strengthening equipment in response to natural disaster threats Outsourcing: dealing with the supply-chain risk Supporting legacy locations Assessing the benefits and drawbacks of deploying staff to cheaper locations Moderator: Andrew Rogan, Senior Policy Director, Capital Markets and Infrastructure, BBA Nick Fuller, BCM EMEA, Credit-Suisse Jana Svabova, Director, UBS Global Asset Management Leila Gomes, EMEA Head of Business Resilience, Nomura International Plc Daniel Potter, BCM, Citi 12:30 Lunch 13:45 Resilience benchmarking: developing standards for business agility and continuity What is the status of national and international regulation on business continuity and resilience? UK regulatory outlook for provisions or requirements Publication of new standards Genevieve Marjoribanks, Manager, Financial Policy Committee & Resilience, FCA 14:15 Panel Discussion: Continuity and resilience planning Business continuity as a driver of business process improvements Industry exercising: how can firms test what they can really do? Weighing out the benefits and costs of upgrading technology versus replacing legacy systems Is there such as thing as too much recovery? Moderator: Andrew Rogan, Senior Policy Director, Capital Markets and Infrastructure, BBA Lee Webb, Global Head of Recovery Solutioning and Provisioning, Barclays Curtis Baron, Group Head of Business Resilience, RBS Richard Bridgford, Manager of UK Business Continuity & Resilience, Technology and Operations, Santander 15:00 Closing remarks from the Chair Andrew Rogan, Senior Policy Director, Capital Markets Infrastructure, BBA

4 Registration: Business Continuity & Resilience 9 September 2014 Your details Name Mr/Mrs/Miss/Ms Position address Organisation Address City Telephone Special needs/dietary requirements Postcode Fax Price (includes lunch and documentation, and is payable in advance of the event) BBA Member Fee: ( VAT) = Total per delegate ( PROMO Code: ) Non-Member Fee: ( VAT) = Total per delegate Payment (Cheque, Credit Card or BACS payments) 01 I enclose a cheque for made payable to BBA Enterprises Ltd 02 I wish to pay by credit card Visa Mastercard AmEx Switch/Maestro Eurocard Cardholder name Cardholder s number Issue number (Switch/Maestro only) Expiry date Security code Billing address Total amount to be debited Cardholder signature 03 I wish to pay by BACS payment please send a BACS remittance together with a copy of this registration form. Account name: BBA Enterprises Ltd Bank: Coutts & Co, 440 Strand, London WC2R 0QS Account: Sort Code: IBAN: GB61COUT IBANBIC: COUTGB22 Bank Delegate name Total amount paid Please use the reference LC11 and delegate surname when paying BBA Enterprises Ltd through BACS. Bookings will not be processed until the Conference Unit has received a remittance advice and a completed registration form. I have read and understood the terms and conditions of booking and confirm my acceptance Signed Date

5 Registration: Business Continuity & Resilience 9 September 2014 Data Protection The personal data you provide will be processed in accordance with the Data Protection Act 1998 by BBA or BBA Enterprises Ltd and used for membership purposes and to provide you with details of events, publications and training by post or . If you do not wish to receive this information by post, please tick the box In line with the Privacy and Electronic Communications (EC Directive) Regulations 2003, if you would rather not receive such information by , please tick the box If you do not wish to be marketed by joint venture organisations from information supplied by the BBA or BBAE, please tick the box. Booking terms and conditions 01 ALL event registrations must be made in writing and accompanied by full payment to guarantee a place. If your accounts department will be sending payment separately, please initially fax a copy of your completed registration form and state payment to follow. 02 Membership of the British Bankers Association is on a corporate basis, therefore, if your employer is a member, so are you. 03 All cancellations made 14 days or more prior to the event will incur an administration charge of 35 plus VAT. If a cancellation notice is received within 14 days of an event, no refunds will be made. In such cases, registration cannot be transferred to other events, however substitute names can be provided. 04 Confirmation. Please supply an address on your registration form as your booking confirmation and joining instructions will be ed to you within 48 hours of the BBA receiving your booking. The BBA must receive full payment before a booking confirmation will be sent. If you do not receive your booking confirmation within the stated timeframes, please contact the conference administrator. 05 In certain circumstances, the BBA reserves the right to change the programme without prior notification. 06 Delegate places cannot be shared. 07 It is the policy of the BBA not to issue invoices for conference bookings. We will, however, issue a VAT receipt with the event confirmation. Are our records correct? Help us maintain the accuracy of our membership database and reduce waste by letting us know, if: - the details we hold about you are incorrect - you have received duplicate copies of this flyer - you want to opt to receive all future correspondence via . Contact us at and we will update your record accordingly.

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