Support Services & Office Information

Transcription

1 Support Services & Office Information Through our dedicated centre staff, Targetspace offers an efficient and friendly support service for all your business needs. Many of our services are already included in your monthly charge: Included in monthly fee Rent Business rates Furniture Air conditioning Maintenance & service charge Support and reception staff Security Utilities Office cleaning Rubbish collection Kitchen facilities Building insurance Telephone handset and line rental Internet access Mail handling Telephone answering service Office Hours Access is available 24 hours a day 7 days a week. Reception and switchboard is staffed Monday to Friday 0830 until Administrative Services Available Monday to Friday 0900 until 1730 (Minimum 15 min). These are just some of the services available: Filing Document preparation Mail shots Database creation Word processing / hr If there is something you need help with just let us know. Postal Service Postage charged at cost, plus 15% handling fee (outgoing post only). Our staff are able to handle all national and international postal requirements. Incoming Post Post is delivered to the centre by 1000 (most mornings) when it is then sorted and placed in the clients designated mailbox for collection. Outgoing Post We ask all clients to have post to us by 1630 so it can be franked and ready for collection at Large mail campaigns can be handled in-house but a one off charge for additional administrative time will be levied. Meeting & Conference Rooms For meeting and conference rooms please see the enclosed information sheet. Facsimile Incoming Faxes Outgoing Faxes: UK USA ROW Photocopy Black & White Colour Keys & Proximity Cards 10p / copy 30p /copy 40p /copy 45p /copy 10p /copy 50p / copy We supply 2 keys per office door. Replacement or additional keys cost 15 Proximity cards allow 24 hours access into the building. One proximity card supplied per workstation. Additional cost per card 15 Hot Desking 12 /hr 60 /day We can provide a desk in an office including phone and internet access (call charges apply). Couriers & Taxis Couriers and taxis can be booked from our main reception. We will just add it on to your services bill at the end of each month. Basement Car Parking Secure basement car parking is available, subject to availability. Price on application. Voice & Data Targetspace has invested in the very latest IT and telecommunications technologies to ensure you and your customers are always in touch. For details of our extensive IT and telecoms packages, please see the enclosed information sheet. Stationery As a Targetspace client an account will automatically be set up for you with our stationery supplier, with an initial credit limit of 250. This service will ensure that your stationery will be delivered to the centre within 24 hours. Furniture Additional items of furniture are available on request.

2 Meeting & Conference Rooms 16th Floor Creating the right impression is key in today s competitive world and Targetspace provides the perfect venue for all your meeting requirements. The 16th floor offers meeting rooms for 1 10 people with outstanding views, all within easy access of the main Targetspace reception. Rooms can be hired from 1 hour to a full day at competitive rates, and full on site catering services are available offering refreshments, working lunches and more. Accommodation Per Half Day Full Day Hour B/room Theatre Bloomsbury Room 6 N/A Regents Room 10 N/A Product Per Hour Half Day Full Day LCD Flipchart 5 Per extra chart Internet Connection FREE FREE Overhead Projector FREE FREE Beverages Cost Quanity Tea/Coffee & Biscuits 1.00 Per Person Still & Sparkling Water Free 1ltr Bottles Fresh Fruit Juices ltr Jug Catering Cost Quanity Continental Breakfast 6.50 Per Person Sandwich Lunch 5.95 Per Person Working Buffet Per Person 18th Floor Targetspace Conference Centres located on the 18th floor, offers a selection of contemporary meeting rooms with competitive bespoke delegate day and half day packages. With a full range of rooms from one to one meetings through to fully equipped boardrooms, Targetspace Conference Centres is able to cater for up to 160 delegates. Flexible layouts and access to a full range of audio visual equipment are complemented by on site catering and professional support staff. Take advantage of our full on site catering that provides you with a choice of delicious food from continental breakfasts, working lunches, fork and finger buffets to bespoke canapés ensuring that all your meeting requirements are fulfilled. Accommodation Full Day Half Day Day Delegate Packages 50 per head. Minimum of 10 people B/room Theatre U shape Reception Meeting room max Meeting room max Meeting room max Meeting room max meeting rooms max meeting rooms max meeting rooms max 1, The above rates are for Monday to Friday excluding public holidays. We can also arrange evening and weekend events. Please call us to discuss your requirements. Includes: Hire of a single Conference Room Arrival tea, coffee & pastries Mid morning tea, coffee & biscuits Sandwich lunch Mid afternoon tea, coffee & biscuits Pens, notepads Sweets and mints A flipchart and marker pens LCD data projector/dvd/vcr player & screen Still & sparkling mineral water in meeting room (refreshed at lunchtime) Additional Conference Rooms Theatre Room Training Room Hire of double room 100 additional cost Minimum of 15 people Hire of triple room 150 additional cost Minimum of 20 people Hire of all 4 rooms 200 additional cost Minimum of 30 people Board Room U-Shape Room

3 Virtual Office Our virtual office service is the ideal solution for a company that doesn t necessarily need a physical base, but who needs all the business services an office provides - without the overheads. Offering a solution for people working from home, on the road or even from abroad, Targetspace delivers a professional image and a prime business address. It also provides the benefit of excellent support services without the full time commitment of office space. Targetspace virtual offices can provide the right solution for your business; from a simple business mailing address or telephone answering service in your company name, through to meeting room hire, reception staff and internet access we can deliver. Wherever you decide to work from, we can give you all the support you need to maintain your professional corporate image with our trained staff being the first port of call for your business. With clients ranging from small start up companies looking to minimise risk, to major international blue chip organisations seeking increased flexibility in new markets, virtual office space is an invaluable asset in today s competitive marketplace. Look forward to enjoying all the benefits of a private office without the expense. Targetspace advantages Up and running with a phone number and prestigious London address in 24 hours All the support you need without the cost of an office Never miss a call when you are on the other line or in meetings Use a meeting room or book an office by the hour Expand your business into new markets without risk Set up mailing response address Access and voic over the internet Targetspace features can be provided as a whole package for just 125 per month: Personalised telephone answering service in your company name Calls transferred to a number of your choice Prominent mailing address in a prime location Remote access to dial in and collect personal voic All incoming and outgoing mail and faxes sorted and forwarded Take your number with you if you set up an office Or you can select the services that best suit your requirements such as: Telephone answering only at just 80 per month Mail handling only at just 50 per month

4 Virtual Office Our virtual office service is the ideal solution for a company that doesn t necessarily need a physical base, but who needs all the business services an office provides - without the overheads. Offering a solution for people working from home, on the road or even from abroad, Targetspace delivers a professional image and a prime business address. It also provides the benefit of excellent support services without the full time commitment of office space. Targetspace virtual offices can provide the right solution for your business; from a simple business mailing address or telephone answering service in your company name, through to meeting room hire, reception staff and internet access we can deliver. Wherever you decide to work from, we can give you all the support you need to maintain your professional corporate image with our trained staff being the first port of call for your business. With clients ranging from small start up companies looking to minimise risk, to major international blue chip organisations seeking increased flexibility in new markets, virtual office space is an invaluable asset in today s competitive marketplace. Look forward to enjoying all the benefits of a private office without the expense. Targetspace advantages Up and running with a phone number and prestigious London address in 24 hours All the support you need without the cost of an office Never miss a call when you are on the other line or in meetings Use a meeting room or book an office by the hour Expand your business into new markets without risk Set up mailing response address Access and voic over the internet Targetspace features can be provided as a whole package for just 125 per month: Personalised telephone answering service in your company name Calls transferred to a number of your choice Prominent mailing address in a prime location Remote access to dial in and collect personal voic All incoming and outgoing mail and faxes sorted and forwarded Take your number with you if you set up an office Or you can select the services that best suit your requirements such as: Telephone answering only at just 80 per month Mail handling only at just 50 per month

5 IT & Telecoms Price List Today s business needs access to the very latest, high availability, high capacity IT and Telecom solutions and services. Here at Targetspace we have designed the ultimate intelligent buildings with exactly that in mind! Every client has access to our full range of products and services without any lengthy lead times and without the traditional and significant Capital Expenditure requirements normally associated with IT and Telecoms. All of these products and services are fully managed by our on-site IT and Telecoms support teams and are monitored 24 hours a day, 365 days a year by our off-site Network Operations Centre ensuring our clients receive quality customer service. Internet and Data Service Set-up Charge MonthlyCharge Description Internet Access INCLUSIVE INCLUSIVE 2mb Shared internet access with dynamic IP addressing 1MB Dedicated Internet Access mb Uncontended fully redundant leased lines 2MB Dedicated Internet Access mb uncontended fully redundant leased lines Up to 100mb Dedicated Internet Access POA POA High capacity internet service via fully redundant leased lines Fully Managed and Dedicated Firewall From From Installed and configured to your requirements including VPN access Managed VLAN INCLUSIVE INCLUSIVE Secure private network for your business Additional LAN Data Ports Switched 100mb data port - for additional devices Additional Public IP Addresses Switched 100mb data port - for additional devices Co-Location - 1'U' of Rack Space Secure access controlled and air-conditioned facility Co-Location - Half Rack Secure access controlled and air-conditioned facility Co-Location - Full Rack Private secure rack in co-location facility (includes power and patching)

6 Targetspace IT and Comms Price List cont. Telephony Services Set-up Charge MonthlyCharge Description Nortel Handset and Telephone Line Rental INCLUSIVE INCLUSIVE Nortel i2002 executive handset, DDI number and line rental 6 Party Conference Calling Set-up and manage conference calls from your handset (up to 6 participants) Analogue Line (PSTN) For fax machines, fax servers and PDQ machines etc Non-Geographic Numbers freephone, 0845 local and 0870 national numbers Headset Plantonics headset for comfort and clarity Additional Voic Boxes Plantonics headset for comfort and clarity Unified Messaging (per company) Forward voic s to your in box and listen via your PC IT and Comms Service and Support Set-up Charge MonthlyCharge Description Weekday - In Hours Per Hour 0830am to 1730pm monday to friday Weekday - Out of Hours Per Hour Pre 0830am and post 17.30pm monday to friday Weekend Per Hour Available from 0800am saturday to 1800pm sunday

7 IT & Telecoms Price List Today s business needs access to the very latest, high availability, high capacity IT and Telecom solutions and services. Here at Targetspace we have designed the ultimate intelligent buildings with exactly that in mind! Every client has access to our full range of products and services without any lengthy lead times and without the traditional and significant Capital Expenditure requirements normally associated with IT and Telecoms. All of these products and services are fully managed by our on-site IT and Telecoms support teams and are monitored 24 hours a day, 365 days a year by our off-site Network Operations Centre ensuring our clients receive quality customer service. Internet and Data Service Set-up Charge MonthlyCharge Description Internet Access INCLUSIVE INCLUSIVE 2mb Shared internet access with dynamic IP addressing 1MB Dedicated Internet Access mb Uncontended fully redundant leased lines 2MB Dedicated Internet Access mb uncontended fully redundant leased lines Up to 100mb Dedicated Internet Access POA POA High capacity internet service via fully redundant leased lines Fully Managed and Dedicated Firewall From From Installed and configured to your requirements including VPN access Managed VLAN INCLUSIVE INCLUSIVE Secure private network for your business Additional LAN Data Ports Switched 100mb data port - for additional devices Additional Public IP Addresses Switched 100mb data port - for additional devices Co-Location - 1'U' of Rack Space Secure access controlled and air-conditioned facility Co-Location - Half Rack Secure access controlled and air-conditioned facility Co-Location - Full Rack Private secure rack in co-location facility (includes power and patching) Telephony Services Set-up Charge MonthlyCharge Description Nortel Handset and Telephone Line Rental INCLUSIVE INCLUSIVE Nortel i2002 executive handset, DDI number and line rental 6 Party Conference Calling Set-up and manage conference calls from your handset (up to 6 participants) Analogue Line (PSTN) For fax machines, fax servers and PDQ machines etc Non-Geographic Numbers freephone, 0845 local and 0870 national numbers Headset Plantonics headset for comfort and clarity Additional Voic Boxes Plantonics headset for comfort and clarity Unified Messaging (per company) Forward voic s to your in box and listen via your PC IT and Comms Service and Support Set-up Charge MonthlyCharge Description Weekday - In Hours Per Hour 0830am to 1730pm monday to friday Weekday - Out of Hours Per Hour Pre 0830am and post 17.30pm monday to friday Weekend Per Hour Available from 0800am saturday to 1800pm sunday