Coordinator - Stakeholder Relations & Engagement

Transcription

1 Coordinator - Stakeholder Relations & Engagement Home to a thriving and diverse community, the City of Swan is committed to creating a rewarding place to live, work and recreate. This dynamic position is an opportunity to provide strategic stakeholder management and advocacy advice to the City's Executive and Councillors, positively influence the City's media profile, build organisational capability in stakeholder negotiation, align civic events with business priorities and promote partnership and networking opportunities. Extensive and well-established political, government organisation, business and community networks are required, as this position is responsible for: Coordinating, integrating and supporting the development and maintenance of key stakeholder relationships for the CEO and Executive, both locally and globally. Developing corporate strategic and action plans, processes and measures for stakeholder relations management and engagement and assisting all areas of our organisation through effective stakeholder negotiation; Maintaining effective media relationships and coordinating the City's media releases; Coordinating and contributing to key corporate publications, reports, briefings and presentations. Facilitating stakeholder meetings and other forums. The salary for this position will be negotiated from $86,700 to $96,800 per annum, dependant on skills and experience, plus commute use of a fully maintained City vehicle. Additional benefits include a choice of attractive flexible work arrangements, generous superannuation contribution matching, a comprehensive corporate wellness program inclusive of a 75% discount at City of Swan Leisure Centres. To discuss this position in more detail, contact Melissa Braham, Manager - Marketing & Public Relations on To apply, please address the essential and desirable selection criteria found within the Position Description at in your cover letter and submit along with your resume. Closing Date: Monday, May 18, 2015

2 POSITION DESCRIPTION 1. Position Identification Title: Coordinator Stakeholder Relations and Engagement Position Number: Jobscope Level: 8 Agreement/Award: Modern Award 01 Jan 10 Division: Business Unit: CEO Marketing and Public Relations Date effective: May POSITION SUMMARY STATEMENT The Coordinator Stakeholder Relations and Engagement acts as a key liaison between the City of Swan and stakeholders to originate areas of social, economic and political opportunity for the organisation. The role involves providing advice and assistance to senior management, networking with key stakeholders and industry partners to determine opportunities to increase the City's capacity to attract investment and funding. This includes devising strategic plans for developing these opportunities into tangible benefits for the City. The Coordinator also supervises and mentors staff and projects within the Marketing and Public Relations Business Unit.

3 2. BUSINESS UNIT ORGANISATION CHART 2.1 Reports to Manager, Marketing and Public Relations (immediate Supervisor) Manager, Marketing and Public Relations Coordinator Stakeholder Relations & Engagement Headcount and Budget a) Number of Budgeted FTE Positions directly supervised b) Number of Budgeted FTE Positions indirectly supervised c) Total Number Budgeted FTE positions directly and indirectly supervised Note a + b = c Operational Budget including Salaries and Wages - FTE = Full Time Equivalent Permanent Fixed term Permanent 0.. Fixed term Permanent Fixed term $...

4 KEY ACCOUNTABILITIES and OUTCOMES Live and work the ORGANISATIONAL VALUES of the City and ensure that the Business Unit exemplifies the values All employees are expected to work within City of Swan values and display the following behaviours. Respect: We will work co-operatively with our City colleagues, community and stakeholders. We will respect the individual, with an understanding of our diverse roles, whilst working and living in One City. Excellence: We commit to providing excellent customer services with a can do" approach. It is our can do attitude that is built into our actions and behaviours, and allows us to be responsive to our changing environment. Accountability: We will take responsibility for our actions and behaviour. We will be ethical and act with integrity. Our professional behaviour will be reflected in our open and transparent decision making. We will provide good governance that addresses legislative and organisational compliance. Leadership: We will lead by example, with professional pride in our City. We will set direction, provide guidance and help people to be the best they can be.

5 Key Accountabilities & Outcomes (including delegated Authority) These are the Critical Success Factors for the role. All underpinning Knowledge Skills and Abilities required to deliver the Purpose KAs and Outcomes of this position Specialist knowledge & skills Judgement & problem solving skills Interpersonal and Teamwork skills Management skills Coordinate and integrate the activities of the CEO and executives in the development and maintenance of key strategic relationships, both locally and globally. Coordinate the preparation of relevant communications material and stakeholder management tools to support the CEO and executives with stakeholder relations and negotiations. Develop and prepare corporate strategic and action plans for stakeholder relations management for the organisation. Schedule and undertake audits of stakeholder engagement practices and plans to ensure they are effective in meeting organisational priorities. Lead and mentor staff through effective stakeholder negotiation processes. Facilitate stakeholder meetings and other forums. Maintain effective relationships with the media and ensure media A proven ability to develop and maintain high level relationships with a range of business, government and community stakeholders. Significant experience in determining and delivering relevant creative and innovative programs which build stakeholder relationships (government, industries and businesses) and drive social and economic benefits for the City. High level ability to research and prepare strategic stakeholder management, engagement, advocacy, communication and marketing plans. Extensive political, government organisation, business and community Ability to provide expert advice to senior management on key stakeholder relations issues. Proven ability to successfully manage complex stakeholder relationships and projects. Ability to identify opportunities and facilitate initiatives which deliver social, political and economic benefits for the City. Ability to think and act independently and strategically; and plan, develop and execute creative solutions to issues within the scope of the role. Well-developed negotiation and liaison skills to influence prospective and current stakeholders. Ability to present information in public forums and facilitate at key forums, workshops and meetings Substantial experience in establishing strong relationships with key stakeholders. Participate as a member of a team and have the ability to work effectively independently. Ability to effectively manage, and engage with, multiple stakeholders. Demonstrated ability to resolve issues, balance competing priorities, meet time pressure, and manage change processes. Ability to work with stakeholders to develop processes, programs and events which bring networking opportunities for the City.

6 releases work to increase the profile of the City. Support the Manager Marketing and Public Relations in determining key corporate events which are aligned to business priorities and promote partnership and networking opportunities. Coordinate the preparation of corporate communications collateral including key publications such as the annual report, and media releases. Prepare and/or contribute to the preparation of reports, briefings, presentations and responses on stakeholder relations issues. Determine and apply measurement tools to evaluate and determine effectiveness. Develop and/or contribute to the development and implementation of organisational policies, divisional and business unit plans. Contribute to monthly and quarterly reporting of Marketing and Public Relations business unit outcomes. networks. Ability to strategically position the City to influence stakeholders and build collaborations with other sectors. Experience in assisting senior management to identify, and engage with, relevant stakeholders. Experience facilitating stakeholder meetings and workshops. Ability to write and edit public relations material with a strong attention to detail. Sound knowledge and understanding of political systems. Knowledge of the broad social, economic political environment in which the City operates. Devise strategic approaches and plans for stakeholder relations and engagement which drive results. Strong communication and analytical skills with acute awareness of current news events and legislative activities. Experience leading and mentoring staff to achieve results.

7 Qualifications and Experience (Selection Criteria) Requirements (essential and beneficial) to effectively perform the role. Essential Beneficial Comments 1. Qualifications Tertiary qualification in public relations or related discipline. Current 'A' class driver's licence. 2. Experience No. of years - 7 Considerable experience in government, community and/or key stakeholder management and engagement to determine and deliver organisational outcomes. Extensive social, economic and political networks. Highly developed influencing and relationship management ability, with considerable experience and proven ability in negotiating to achieve successful and tangible results.

8 Must be a strong verbal and written communicator and be experienced in delivering presentations; facilitating meetings and other forums. Experience in preparing strategic stakeholder management, engagement, advocacy, communications and marketing plans. Experience in developing and applying stakeholder engagement, consultation and participation techniques. Strong ability in issues management in a corporate reputation context. Experience mentoring and supervising staff to successfully achieve organisational outcomes. Knowledge of the economic, demographic, and social composition of the City of Swan.

9 VERIFICATION The content of this Position Description is an accurate statement of the duties, responsibilities and other requirements of the job. Position Descriptions will generally be reviewed and updated where necessary and / or within a period of 12 months. Incumbent employees must be consulted on any proposed changes to the content of Position Descriptions. Employee (N/A if position is vacant) Name Date Signature Business Unit Manager Completed / Revised by Date Name Signature Executive Manager Verified and Authorised by Date Name Signature