Head of Commercial & Contract Management (BISRID_046)

Size: px
Start display at page:

Download "Head of Commercial & Contract Management (BISRID_046)"

Transcription

1 Job Description Job Title: Reports to: Team: Location: Head of Commercial & Contract Management (BISRID_046) Head of IS Transition Business Information Services (BIS) Nelson, Treharris As a credible member of the BIS Senior Leadership Team you will: Work in partnership with Senior Leadership Team colleagues to provide exceptional commercial and contract management support for all BIS activity. Form excellent working relationships with Dwr Cymru Welsh Water s IS partners, securing mutually beneficial commercial arrangements to ensure that the BIS team performs to the highest standards whilst maintaining business confidence at all times. Manage, motivate and develop a small team of commercial professionals, ensuring that they provide the BIS team with highly competent, timely advice and support. As a member of the Senior Leadership Team, you will also be expected to play an active role in the success of the BIS function, ensuring that the function has a first class reputation for delivery and service. You will also be expected to take on additional responsibilities commensurate with membership of the BIS Senior leadership team specifically around the areas of People, Finance, Audit, Technology, Benchmarking, Security and special projects. As Head of Commercial & Contract Management you will: Lead BIS related commercial activity to ensure that Dwr Cymru Welsh Water becomes a priority customer of its partners, evidenced by high levels of continued investment, the delivery of innovative solutions and achievement of best practice; Play a key role in the management of strategic relationships between BIS, its senior stakeholders throughout DCWW and its operating partnerships,

2 shaping and implementing successful commercial vehicles and models in response to the requirements of the business; Take overall responsibility for the establishment and strategic and commercial management of all BIS contracts, ensuring that they provide excellent business support whilst delivering maximum value for money from investment; Manage a broad range of commercial activities ranging from the reengagement/replacement of high value partnerships to their day to day performance management and the establishment of lower value, short term engagements as required. Principal Accountabilities Establish and manage sophisticated, high value commercial agreements, delivering best value to DCWW whilst ensuring that third parties achieve their own objectives; Form close, mutually respectful relationships with IS partners through frequent formal and informal contact, establishing and managing performance against specific KPIs and SLA s, whilst championing financial transparency and high levels of professional integrity; Encourage suppliers to do more for DCWW, incentivising them to provide high quality resource, strategic input and work in more innovative ways in the spirit of the contracts; Explore and exploit innovative commercial models to ensure that the optimum contract is established for each engagement; Liaise with DCWW s Finance, Internal Audit and Commercial teams to ensure that the BIS commercial strategy is aligned to that of the broader business; Provide a focal point for all commercial BIS enquiries, processing queries and requests efficiently, maintaining strong communication with key stakeholders at all times; Influence DCWW colleagues to ensure that suppliers are managed well, reasonably and with respect during the course of an engagement; Manage a collaborative, business-focused commercial team, ensuring that team members are developed to fulfil their potential;

3 Ensure that the commercial and contract management team multi-tasks well, maintaining momentum and focus across a diverse range of activities at any one time, communicating progress and issues to stakeholders as appropriate. Experience, Qualifications and Skills Former experience of performing the lead (IS) commercial role in a large organisation (with revenues in excess of 500million per annum), which has an outsourced IS supply model. First-class commercial and contract manager with extensive experience of establishing and implementing appropriate commercial models and vehicles in support of a challenging IS strategy. Extensive experience of successfully managing high value bid/negotiation/procurement activity, ideally gained both client and supplier side. Structured and organised with first-class analysis skills, able to assess the operational and financial performance of a contract openly and fairly to drive improvement. In-depth understanding of public sector/not for profit procurement life cycles. Accomplished line and project manager with experience of achieving required business results in a matrix management environment. Substantial experience of forming strong, mutually respectful working relationships with major UK IT/IS suppliers. Understanding of value and how to operate within the spirit of a commercial contract. First-class communicator, able to convey progress and issues effectively at all levels of an organisation whilst changing behaviours and processes to ensure greater overall commercial success. Intellectually capable graduate with CIPS accreditation. Assessment Method A I T Key: A Assessed via application form I Assessed at interview T Assessed using psychometric / ability test

4 Key Relationships Internal Head of IS Transition BIS Senior Leadership Team DCWW Finance DCWW Commercial Teams Internal Audit External DCWW IS suppliers including Capgemini, LogicaCMG and TCS Competencies Achievement Motivation - The drive and energy to produce excellent results and to continually find ways of improving relationships, outputs and processes. Commercial Awareness - The understanding of the economics of business. The understanding of the business benefits and commercial realities, from both the organisation s and the customers perspectives. Communication skills The drive and ability to exchange appropriate information with relevant people at the right time. The desire and skills to seek first to understand as well as to be understood. To be as open as confidentiality allows. Corporate Representation - The enthusiasm and ability to lead by example and to project a positive and professional image of DCWW with all contacts and stakeholders at all times. Creativity/innovation The ability to look at issues from a broad perspective, to come up with imaginative solutions, and to identify innovative alternatives to typical, unusual or difficult situations or problems. Critical Thinking - The ability to gather, understand, analyse and interpret information & concepts, verbal or numerical, about people or situations, quickly. Decisiveness - The ability and readiness to make timely, practical and resource effective decisions, and to act on conclusions reached. Developing People The ability to set clear goals for others; to assign responsibility; to measure performance; and to seek and deliver feedback to achieve quality, timely results and enhanced individual performance. Assessment Method A I T

5 Environmental & Organisational Awareness - The awareness of economic, environmental, social and political factors, current and changing, likely to affect the job or the organisation. The ability to assess the impact of these factors on the job or the organisation and to overcome challenges and seize opportunities to optimise effectiveness. Influencing Skills - The ability to make a clear, persuasive presentation of ideas or facts, verbally or in writing; to convince others; to gain agreement or acceptance of proposals or views. Initiative - The ability to actively influence events rather than passively accept them. The ability to see opportunities and to act on them, to originate action. Interpersonal Sensitivity - The awareness of other people and the environment and one s own impact on these. The ability to get on with people in different situations and to work with others to achieve mutual goals. Judgement - The ability to evaluate people and situations and to reach logical, fair decisions. An unbiased, common sense approach Leadership The ability to understand the business needs and to translate these into a shared purpose, strategy and objectives and to motivate and inspire others to work towards these. The ability to gain the respect and commitment of others. Ownership and reliability The readiness to take responsibility for projects or issues and to be accountable for their timely delivery and quality. The capacity and motivation to fulfil consistently any undertakings made. The habit of never letting people down, or promising what can't be done. Resource / Project Management The ability to establish an appropriate course of action, either for oneself or for others, and to manage all resources (to include people, budgets, contracts, systems and processes) effectively, in order to achieve an objective. If you wish to apply please complete an application form and return it to by 12:00 on Monday 24th. Dwr Cymru Welsh Water is an Equal Opportunities Employer

Job Description. Job Title: IT Change Manager (BISRID_035 & 036) Head of Business Integration

Job Description. Job Title: IT Change Manager (BISRID_035 & 036) Head of Business Integration Job Description Job Title: IT Change Manager (BISRID_035 & 036) Reports to: Team: Status: Location: Head of Business Integration BIS Permanent Nelson Job Purpose The IT change manager will be responsible

More information

Job Description. Applications Leader (SAP) (BISRID_014)

Job Description. Applications Leader (SAP) (BISRID_014) Job Description Job Title: Reports to: Team: Location: Applications Leader (SAP) (BISRID_014) Head of Service Delivery BIS Nelson Job Purpose To be responsible for the provision of the management and control

More information

Job Description. Applications Analyst (BI) (BISRID_033)

Job Description. Applications Analyst (BI) (BISRID_033) Job Description Job Title: Reports to: Team: Location: Applications Analyst (BI) (BISRID_033) SAP Applications Leader BIS Nelson Job Purpose Responsible for the provision of the overall management of BI

More information

Job Description. Technical Architect (BISRID_55) Band: 9 ( 38,050-43,483)

Job Description. Technical Architect (BISRID_55) Band: 9 ( 38,050-43,483) Job Description Job Title: Reports to: Team: Location: Technical Architect (BISRID_55) Solution Architect Infrastructure & Data Centre Lead BIS Nelson Band: 9 ( 38,050-43,483) Job Purpose To ensure key

More information

Information Security Lead (BISRID_054) Solution Architect, (Head of Business Assurance)

Information Security Lead (BISRID_054) Solution Architect, (Head of Business Assurance) Job Description Job Title: Reports to: Team: Location: Information Security Lead (BISRID_054) Solution Architect, (Head of Business Assurance) BIS Nelson Job Purpose To be responsible the organization

More information

Job Description. ASAP Technical Analyst / Project Manager (BISRID_017r1) Salary: Package circa. 38k

Job Description. ASAP Technical Analyst / Project Manager (BISRID_017r1) Salary: Package circa. 38k Job Description Job Title: Reports to: Team: Location: ASAP Technical Analyst / Project Manager (BISRID_017r1) Applications Lead (SAP) BIS Nelson Salary: Package circa. 38k Job Purpose To be responsible

More information

Job Description. Identify and implement best practice from across the water and other sectors of the construction industry.

Job Description. Identify and implement best practice from across the water and other sectors of the construction industry. Job Description Job Title: Reports to: Team: Senior Electrical Engineer Design Manager Capital Delivery Band: 9 Location: Baglan, South Wales As a credible member of the Capital Delivery Design Team you

More information

Attribute 1: COMMUNICATION

Attribute 1: COMMUNICATION The positive are intended for use as a guide only and are not exhaustive. Not ALL will be applicable to ALL roles within a grade and in some cases may be appropriate to a Attribute 1: COMMUNICATION Level

More information

You will be a strategic leader who is driven by results. You will be target driven; sales focused and have an eye for detail.

You will be a strategic leader who is driven by results. You will be target driven; sales focused and have an eye for detail. VACANCY NOTICE Job Summary Director of International Student Recruitment (Ref C46714) International Office Robert Gordon University has a track record of dynamic leadership and a reputation as an innovative

More information

INFORMATION TECHNOLOGY & MEDIA SERVICES

INFORMATION TECHNOLOGY & MEDIA SERVICES INFORMATION TECHNOLOGY & MEDIA SERVICES Head of IT Operations Permanent, Full-time Grade SENIOR STAFF: Salary to be determined by the Vice Chancellor De Montfort University is home to more than 27,000

More information

PERFORMANCE EXCELLENCE. CAPABILITY Dictionary

PERFORMANCE EXCELLENCE. CAPABILITY Dictionary PERFORMANCE EXCELLENCE CAPABILITY Dictionary Introduction The is to be used in the preparation of Position Descriptions at the University, to identify the capabilities and the associated behaviours required

More information

Coordinator - Stakeholder Relations & Engagement

Coordinator - Stakeholder Relations & Engagement Coordinator - Stakeholder Relations & Engagement Home to a thriving and diverse community, the City of Swan is committed to creating a rewarding place to live, work and recreate. This dynamic position

More information

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Programs & Client Relations Manager Responsible to: Chief Executive Officer Responsibility: Programs Management and Client

More information

Capability Framework. Department of Natural Resources and Mines

Capability Framework. Department of Natural Resources and Mines Capability Framework Department of Natural Resources and Mines Current as at 24.10.2014 Capability Framework How we lead How we behave & work together Customer Focused Solutions Focused Teamwork & Collaboration

More information

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework + = Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework Background Middlesbrough Council is going through significant

More information

Business Support Service Development Manager

Business Support Service Development Manager Job Profile Job Title: Business Support Service Development Manager Date Completed: 17/12/2014 Job Reference Number: T5CS0021 Tier: Tier 5 Job Band: Band 6 Functional Area: Corporate Services Accountable

More information

Job description Customer Care Team Leader (Engagement)

Job description Customer Care Team Leader (Engagement) Job description Customer Care Team Leader (Engagement) Main purpose of job The Customer Care Team Leader will manage the day to day running of the internal Customer Care engagement team, ensuring it provides

More information

JE PANEL/BENCHMARKING REF NO: 867/4 EVALUATION DATE:

JE PANEL/BENCHMARKING REF NO: 867/4 EVALUATION DATE: 1. JOB TITLE Job Title: Project Manager (Transport Infrastructure) Reports to: Design Programme Manager Service: Highways and Transport Environment & Infrastructure Date: November 2014 2. JOB PURPOSE To

More information

NSW Government Transport - Roads & Maritime Services. Manager, Engineering Services

NSW Government Transport - Roads & Maritime Services. Manager, Engineering Services NSW Government Transport - Roads & Maritime Services Manager, Engineering Services July 2016 Role Description Manager Engineering Services 0 Manager, Engineering Services Thank you for your interest and

More information

Level5. Civil Service Competency Framework 2012-2017. Level 5 Deputy Directors

Level5. Civil Service Competency Framework 2012-2017. Level 5 Deputy Directors Level5 Civil Service Competency Framework 2012-2017 About this framework We are introducing a new competency framework to support the Civil Service Reform Plan and the new performance management system.

More information

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources ROLE PROFILE Job Title Reports to Service area No. of staff responsible for Budget responsibility ( ) Performance Consultant (Fixed Term) Assistant Director for Human Resources HR 0 None Purpose of Job

More information

Position Description

Position Description Position Description Wesley Disability Services Quality Risk & Compliance Specialist Agreement Signed Quality Risk and Compliance Specialist Signed Executive Manager, Wesley Disability Services Date Date

More information

Job Description. Barnet Band & scale range. No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job

Job Description. Barnet Band & scale range. No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job Job Title Barnet Band & scale range Reports to Service area No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job Job Description Partnership Manager Commissioning Group The will support

More information

The Leadership Star: Qualities in Action. For internal use only. Not for use with customers.

The Leadership Star: Qualities in Action. For internal use only. Not for use with customers. The Leadership Star: Qualities in Action» For internal use only. Not for use with customers. 2 A Guide to Qualities in Action 3 A Guide to Qualities in Action» Use this guide to help you, or the people

More information

GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE)

GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE) ANNEXURE B GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE) CRITERIA Description Generic Stards for Fully Effective Performance 1. Strategic Provides a vision, sets

More information

Human Resources Management Structure Chart. Head of Human Resources

Human Resources Management Structure Chart. Head of Human Resources Human Resources Management Structure Chart Head of Human Resources Senior Strategic Services Senior Direct Services Learning & Organisational Development Recruitment & DBS Equality, Safety & Diversity

More information

Job Description: Marketing Coordinator

Job Description: Marketing Coordinator Job Description: Marketing Coordinator Positively Wellington Tourism: Positively Wellington Tourism (PWT) is the capital's official tourism organisation. It is a trust funded by Wellington City Council,

More information

the role of the head of internal audit in public service organisations 2010

the role of the head of internal audit in public service organisations 2010 the role of the head of internal audit in public service organisations 2010 CIPFA Statement on the role of the Head of Internal Audit in public service organisations The Head of Internal Audit in a public

More information

Job description People and Organisational Development Business Partner (Operations)

Job description People and Organisational Development Business Partner (Operations) Job description People and Organisational Development Business Partner (Operations) Main purpose of job The purpose of the People and Organisational Development (POD) directorate is to ensure the Society

More information

Job Description. Business Improvements Advisor. People and Performance. Business Improvements. Business Improvements Team Leader

Job Description. Business Improvements Advisor. People and Performance. Business Improvements. Business Improvements Team Leader Job Description Job title Group Section Responsible to Responsibility for staff Business Improvements Advisor People and Performance Business Improvements Business Improvements Team Leader None Date March

More information

PROCUREMENT STRATEGY. Charity number SC004401

PROCUREMENT STRATEGY. Charity number SC004401 Charity number SC004401 PROCUREMENT STRATEGY 1.PURPOSE... 2 2.OUR ROLE... 2 3. STRATEGIC VISION... 2 4.SPEND DATA... 3 5. ROAD MAP... 4 6. STRATEGIC INTENT... 4 7. OBJECTIVES... 5 7.1 Efficiency Objectives...

More information

job description and person specification Human Resources Officer Job Title: Job Purpose: Organisational Chart: Name:

job description and person specification Human Resources Officer Job Title: Job Purpose: Organisational Chart: Name: job description and person specification Job Title: Assistant Human Resources Officer Name: Reports To: Department/Location: Human Resources Officer Organisational Development/ Head Office Date: January

More information

Job Description. Director of Corporate Services. Staff: Head of Customer Services, Head of Libraries plus staff group of c.

Job Description. Director of Corporate Services. Staff: Head of Customer Services, Head of Libraries plus staff group of c. Job Description Job Title: Reports to: Assistant Director Customer Services Director of Corporate Services Staff: Head of Customer Services, Head of Libraries plus staff group of c. 200+ Budget: 11 million

More information

Manager, Procurement and Contracts

Manager, Procurement and Contracts Position description Position title: Reports to: Directorate: Contract Manager/Team Leader Manager, Procurement and Contracts Operations Date: May 2015 PHARMAC s mission Our legislative objective is: to

More information

Level4. Civil Service Competency Framework 2012-2017. Level 4 Grade 7 and 6 or equivalent

Level4. Civil Service Competency Framework 2012-2017. Level 4 Grade 7 and 6 or equivalent Level4 Civil Service Competency Framework 2012-2017 About this framework We are introducing a new competency framework to support the Civil Service Reform Plan and the new performance management system.

More information

1.1. To be the lead senior officer responsible for ICT strategy and delivery across the three boroughs.

1.1. To be the lead senior officer responsible for ICT strategy and delivery across the three boroughs. Job description Designation: Tri-borough Chief Information Officer Post Number: Department: Finance and Corporate Services Responsible to: H&F SRO, Exec director of Finance and Corporate Governance Employees

More information

Civil Service Values

Civil Service Values Civil Service Competency Framework By Grade Band D Setting Direction Seeing the Big Picture Changing and Improving Making Effective Decisions Delivering Results Achieving Commercial Outcomes Delivering

More information

Finance and Resources Audit Head of Internal Audit. Job Description and Person Specification

Finance and Resources Audit Head of Internal Audit. Job Description and Person Specification Finance and Resources Audit Head of Internal Audit Job Description and Person Specification May 01 1 J o b D e s c r i p t i o n Job Title: Service Area: Function: Team: Post number: Grade: Hours/weeks:

More information

SALES AND MARKETING MANAGER

SALES AND MARKETING MANAGER SALES AND MARKETING MANAGER Job details Reference number: TTEA/SMM01/14 Job Title: Sales and Marketing Manager Supervisor: Senior General Manager Fertilizer Department Location: Kenya Job summary Reporting

More information

Tasmanian State Service Senior Executive Leadership Capability Framework

Tasmanian State Service Senior Executive Leadership Capability Framework Tasmanian State Service Senior Executive Whole-of-Service SES Communicates with influence Communicates Clearly Listens, Understands and Adapts to Audience Negotiates Persuasively SES LEADERSHIP CAPABILITY

More information

Leadership and Management Competencies

Leadership and Management Competencies Leadership and Management Competencies 0 The Saskatchewan Public Service Vision: The Best Public Service in Canada Our Commitment to Excellence Dedicated to service excellence, we demonstrate innovation,

More information

Executive Manager Sales and Marketing

Executive Manager Sales and Marketing Executive Manager Sales and Marketing Exceptional leader Drive revenue, retention and market positioning strategies Experience within an ADI environment essential Attractive remuneration $200k+ Executive

More information

Wales Procurement Policy Statement

Wales Procurement Policy Statement Wales Procurement Policy Statement In December 2012 I launched the Wales Procurement Policy Statement (WPPS) setting out the principles by which I expect public sector procurement to be delivered in Wales.

More information

Finance Business Partner

Finance Business Partner Job Title: Finance Business Partner Job Grade: Band 6 Band 7 Directorate: Job Reference Number: Corporate Services P01410 The Role Part of a Finance Business Partnering Team, you will report to the Senior

More information

Wellington i-site Supervisor

Wellington i-site Supervisor Job Description Role Title: Wellington i-site Supervisor Date: August 2015 Positively Wellington Tourism Positively Wellington Tourism is the Capital's official tourism organisation. It is a trust funded

More information

Area Manager - Head of Operational Policy & Assurance

Area Manager - Head of Operational Policy & Assurance JOB DESCRIPTION Job Title: Fleet Manager Department: Operational Assurance Location: FSHQ Post Number: Grade/Role: PM2 Special Allowances: Essential Car User Responsible to: Area Manager - Head of Operational

More information

JOB DESCRIPTION: Senior Manager HR & Talent Management

JOB DESCRIPTION: Senior Manager HR & Talent Management JOB DESCRIPTION: Senior Manager HR & Talent Management RESPONSIBLE TO: RESPONSIBLE FOR: Group Director The overall management and development of all aspects of HR and Talent Management for the company,

More information

Civil Service. Competency Framework Level 3 HEO and SEO or equivalent. Level 3

Civil Service. Competency Framework Level 3 HEO and SEO or equivalent. Level 3 Civil Service 2012-2017 Level 3 HEO and SEO or equivalent Level 3 I n s p i r i n g E m p o w e r i n g C o n fi d e n t About this framework The Civil Service competency framework supports the Civil Service

More information

1.5. Make decisions for the benefit of the Mountain Training Trust and Mountain Training Limited rather than for personal or professional gain.

1.5. Make decisions for the benefit of the Mountain Training Trust and Mountain Training Limited rather than for personal or professional gain. MOUNTAIN TRAINING TRUST NON EXECUTIVE BOARD DIRECTOR ROLE DESCRIPTION Position: Responsible to: Director to serve on the Mountain Training Trust The Chair of the Board of Directors The Mountain Training

More information

JOB DESCRIPTION. Tatchbury Mount base and other Southern Health Sites as required Lead Manager for Workforce Resourcing & Planning

JOB DESCRIPTION. Tatchbury Mount base and other Southern Health Sites as required Lead Manager for Workforce Resourcing & Planning JOB DESCRIPTION Job Title: Band: Hours: Department: Location: Accountable to: Workforce Planning & Information Manager Band 7 (TBC) 37.5 per week Tatchbury Mount base and other Southern Health Sites as

More information

Executive Head Housekeeper

Executive Head Housekeeper Executive Head Housekeeper Responsible To: Quality Assurance Consultant Key Relationships: COO, Divisional Director, Operations Consultants, Hotel GM, Hotel Ops Managers Company Values: Our Company values

More information

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile EL1

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile EL1 The integrated leadership system ILS support tools Leadership pathway: Individual profile Executive Level 1 profile Shapes strategic thinking Achieves results Cultivates productive working relationships

More information

Inquilab Housing Association. Job Profile

Inquilab Housing Association. Job Profile Inquilab Housing Association Job Profile Post: Salary Scale: Reporting to: Governance and Research Officer c 32,640, pa plus up to 10% PRP Head of Governance JOB PURPOSE: To oversee and support the governance

More information

Data warehouse development

Data warehouse development Data warehouse developer Role brief Directorate Base location Reports to Responsible for Operations and governance Bristol Data warehouse and BI specialist Data warehouse development 1. Background This

More information

Kenya Revenue Authority (KRA)

Kenya Revenue Authority (KRA) Kenya Revenue Authority (KRA) Chief Manager - HR Development and Performance Management Job details Reference Number: KRA/HR02/14 Job Title: Chief Manager - HR Development and Performance Management Supervisor:

More information

Community Services. Statement of the main areas of responsibility. Co-ordinate older people s services across CBH, in support of the company s core

Community Services. Statement of the main areas of responsibility. Co-ordinate older people s services across CBH, in support of the company s core 1 ROLE TITLE DIVISION Independent Living Service Manager Community Services Staff team delivering services to older people in Cheltenham (currently, Housing RESPONSIBLE TO Community Services Manager RESPONSIBLE

More information

Manchester City Council Role Profile

Manchester City Council Role Profile Manchester City Council Role Profile Technical Operations Manager, Grade 10 ICT Service, Chief Executives Directorate Reports to: Head of Service Delivery Key Role Descriptors: The role-holder will lead

More information

Senior Project Manager A14 Cambridge to Huntingdon, Complex Infrastructure Programme Grade 6. Candidate Pack

Senior Project Manager A14 Cambridge to Huntingdon, Complex Infrastructure Programme Grade 6. Candidate Pack Senior Project Manager A14 Cambridge to Huntingdon, Complex Infrastructure Programme Grade 6 Candidate Pack 2 Introduction The Highways Agency is an Executive Agency of the Department for Transport, and

More information

ROLE PROFILE & PERSON SPECIFICATION JOB TITLE SOCIAL MEDIA MANAGER

ROLE PROFILE & PERSON SPECIFICATION JOB TITLE SOCIAL MEDIA MANAGER Page 1 of 5 ROLE PROFILE & PERSON SPECIFICATION JOB TITLE SOCIAL MEDIA MANAGER 1. RESPONSIBLE TO: Senior Marketing Manager (tbc) 2. RESPONSIBLE FOR : Deploy all B2C / B2B social media marketing (building

More information

Job description - Business Improvement Manager

Job description - Business Improvement Manager Job description - Business Improvement Manager Main Purpose of job The post has lead responsibility for optimising operational performance within the Operations directorate, and across the Society for

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION POSITION TITLE: Director - International SCHOOL/OFFICE: Office of Student Recruitment CLASSIFICATION LEVEL: Executive DATE POSITION CLASSIFIED/UPDATED: March 2016 This position is

More information

WYCOMBE DISTRICT COUNCIL JOB DESCRIPTION

WYCOMBE DISTRICT COUNCIL JOB DESCRIPTION WYCOMBE DISTRICT COUNCIL JOB DESCRIPTION DESIGNATION: POST NUMBER: Head of Planning & Sustainability TO BE CONFIRMED POST GRADE: 11 DATE: October 2005 JOB PURPOSE To deliver excellent services to the people

More information

Making a positive difference for energy consumers. Competency Framework Band C

Making a positive difference for energy consumers. Competency Framework Band C Making a positive difference for energy consumers Competency Framework 2 Competency framework Indicators of behaviours Strategic Cluster Setting Direction 1. Seeing the Big Picture Seeing the big picture

More information

Intelligent Customer Function (ICF)

Intelligent Customer Function (ICF) CAPABILITY AUDIT FOR HEIs Higher Education Institutions (HEIs) should organically develop their own to successfully manage the process of strategic sourcing. The capability audit provides an assessment

More information

BUSINESS DEVELOPMENT MANAGER

BUSINESS DEVELOPMENT MANAGER Job Description BUSINESS DEVELOPMENT MANAGER This job description provides an indicative outline of the purpose and accountabilities of the role. Specific performance requirements and expectations will

More information

Position Description. General Manager Corporate Affairs & Strategy. Corporate Services. Strategic Leaders

Position Description. General Manager Corporate Affairs & Strategy. Corporate Services. Strategic Leaders Position Description Position: Reports to: Location: Division: Job Family: Digital Strategy Manager General Manager Corporate Affairs & Strategy Christchurch Corporate Services Strategic Leaders Position

More information

Government Operational. Research. Civil Service Competency Framework Level 3. Level 3 HEO and SEO or equivalent-handout_gors

Government Operational. Research. Civil Service Competency Framework Level 3. Level 3 HEO and SEO or equivalent-handout_gors Government Operational Civil Service Competency Framework 2012-2017 Research Level 3 Level 3 HEO and SEO or equivalent-handout_gors Strategic Cluster Setting Direction Level 3 HEO and SEO or equivalent

More information

Position Description

Position Description Position Description POSITION TITLE Manager Organisational Development POSITION NO 500328 DIRECTORATE DEPARTMENT REPORTS TO CLASSIFICATION LOCATION Corporate Services Organisational Development Director

More information

Job Description. Head of Supply Chain Development. AD Supply Chain Management. Supply Chain Development Hub

Job Description. Head of Supply Chain Development. AD Supply Chain Management. Supply Chain Development Hub Job Description Job Title: Post Number(s) Department: Section: Reports to: Head of Supply Chain Development Grade: HMG2 Supply Chain Management Supply Chain Development Hub AD Supply Chain Management PURPOSE

More information

TEAM WE RE RECRUITING: IN ALL THREE AREAS RESEARCH & ANALYSIS STRATEGY & PLANNING MARKETING & DEVELOPMENT

TEAM WE RE RECRUITING: IN ALL THREE AREAS RESEARCH & ANALYSIS STRATEGY & PLANNING MARKETING & DEVELOPMENT JOIN OUR RESEARCH & ANALYSIS TEAM MARKETING & DEVELOPMENT STRATEGY & PLANNING WE RE RECRUITING: IN ALL THREE AREAS CULTURE REPUBLIC AT A GLANCE For over fifteen years we have worked with hundreds of professionals

More information

Achieve. Performance objectives

Achieve. Performance objectives Achieve Performance objectives Performance objectives are benchmarks of effective performance that describe the types of work activities students and affiliates will be involved in as trainee accountants.

More information

Job description - Fundraising Database Reporting and Solutions Analyst

Job description - Fundraising Database Reporting and Solutions Analyst Job description - Fundraising Database Reporting and Solutions Analyst Main purpose of job The Fundraising Database Reporting and Solutions Analyst will lead on the requirement gathering, design and creation

More information

Trust Finance Manager Recruitment Pack

Trust Finance Manager Recruitment Pack Trust Finance Manager Recruitment Pack RECRUITMENT PACK CONTENTS Wakefield City Academies Trust Vision and Ethos 3-4 Page Trust Finance Manager - Job Description 5-7 Trust Finance Manager - Person Specification

More information

Confident in our Future, Risk Management Policy Statement and Strategy

Confident in our Future, Risk Management Policy Statement and Strategy Confident in our Future, Risk Management Policy Statement and Strategy Risk Management Policy Statement Introduction Risk management aims to maximise opportunities and minimise exposure to ensure the residents

More information

To lead, manage, and develop the OPF and build an international community of practitioners working in in the field of digital preservation.

To lead, manage, and develop the OPF and build an international community of practitioners working in in the field of digital preservation. Job Description Executive Director Job title: Executive Director Hours: Full time (37.5 hours/week) Contract type: Fixed term for 12 months Reports to: Board of Directors Location: Negotiable (with significant

More information

HOME GROUP LIMITED JOB DESCRIPTION

HOME GROUP LIMITED JOB DESCRIPTION HOME GROUP LIMITED JOB DESCRIPTION 1 JOB DETAILS Job Title: Client Services Manager Date: February 2012 Reports to: Business Contract Manager Ref: HOMEJD024 2 JOB PURPOSE To lead a committed and motivated

More information

HEAD OF SALES AND MARKETING

HEAD OF SALES AND MARKETING HEAD OF SALES AND MARKETING Job details Reference number: GO-HOSM-2013 Job Title: Head of Sales and Marketing Supervisor: Managing Director Location: Kenya Job summary Reporting to the Managing Director,

More information

Job description HR Operations Manager

Job description HR Operations Manager Job description HR Operations Manager Main purpose of job The HR Operations Manager is responsible for the effective operational management and delivery of the HR Service Centre, recruitment, people management

More information

Network & Telecoms Team Manager

Network & Telecoms Team Manager Job Description Network Operations Manager Job Title: Team: Directorate: Band: Responsible to: Accountable to: Location: Network & Telecoms Team Manager Technical Operations Information & IT Services 8a

More information

Job Title: Customer Contact Manager. Location: Hampton Wick, KT1

Job Title: Customer Contact Manager. Location: Hampton Wick, KT1 Job Title: Customer Contact Manager Location: Hampton Wick, KT1 Application forms for this vacancy to be returned by midday on Monday 17 th September 2012 About Hastoe Formed nearly fifty years ago, Hastoe

More information

To plan and facilitate transformational change in the way that people are managed within the Trust.

To plan and facilitate transformational change in the way that people are managed within the Trust. JOB TITLE: BAND: BASE: RESPONSIBLE TO: ACCOUNTABLE TO: Assistant Director of Organisational Development TBA XX Deputy Director of HR and OD Deputy Director of HR and OD JOB SUMMARY To lead, develop and

More information

Job Description. Supply Chain Development Manager

Job Description. Supply Chain Development Manager Job Description Job Title: Commercial Analyst Post Number(s) Grade: PO5 Department: Section: Reports to: Supply Chain Management Supply Chain Development Hub Supply Chain Development Manager PURPOSE OF

More information

Works closely with all members of the Training and Consultancy team, and the wider Operations, Fundraising and Marketing directorate.

Works closely with all members of the Training and Consultancy team, and the wider Operations, Fundraising and Marketing directorate. Job description Training Officer Main purpose of job The main purpose of this role is to co-ordinate the department s training and marketing activities provide market intelligence to the Training team

More information

customer experiences Delivering exceptional Customer Service Excellence

customer experiences Delivering exceptional Customer Service Excellence Delivering exceptional customer experiences Customer Service QA can work with you to create customer experiences that consistently reflect the aims, values and aspirations of your organisation. Every organisation

More information

Kenya Revenue Authority (KRA) Chief Manager - Strategy, Planning and Policy

Kenya Revenue Authority (KRA) Chief Manager - Strategy, Planning and Policy Kenya Revenue Authority (KRA) Chief Manager - Strategy, Planning and Policy Job details Reference Number: KRA/HR01/14 Job Title: Chief Manager - Strategy, Planning and Policy Supervisor: Deputy Commissioner

More information

Procurement & Supply Chain Team. Purpose of the Role

Procurement & Supply Chain Team. Purpose of the Role Role: Responsible To: Responsible For: Location: Procurement & Supply Chain Manager Assistant Director of Finance Procurement & Supply Chain Team Liverpool Purpose of the Role Oversee the group s procurement

More information

BANK OF PAPUA NEW GUINEA POSITION DESCRIPTION MANAGER LIBRARY UNIT, ECONOMICS DEPARTMENT

BANK OF PAPUA NEW GUINEA POSITION DESCRIPTION MANAGER LIBRARY UNIT, ECONOMICS DEPARTMENT BANK OF PAPUA NEW GUINEA POSITION DESCRIPTION MANAGER LIBRARY UNIT, ECONOMICS DEPARTMENT This Position Description outlines the role, skills, relationships, authorities and accountabilities. The position

More information

Job Description. Project Manager National Clinical Audit & Patient Outcomes Programme (NCAPOP)

Job Description. Project Manager National Clinical Audit & Patient Outcomes Programme (NCAPOP) Job Description Job Title: Reporting to: Responsible for: Project Manager National Clinical Audit & Patient Outcomes Programme (NCAPOP) NCAPOP Programme Manager None Works closely with: Operations director

More information

Recruitment of. Branch Manager. Recruitment Pack

Recruitment of. Branch Manager. Recruitment Pack Recruitment of Branch Manager Recruitment Pack Dear Applicant, 1 st April 2016 Branch Manager Thank you for your interest in this position. Enclosed is the information you will require to assist you in

More information

STEVENAGE BOROUGH COUNCIL JOB DESCRIPTION. Head of Human Resources & Organisational Development. 0.65 million 135,000

STEVENAGE BOROUGH COUNCIL JOB DESCRIPTION. Head of Human Resources & Organisational Development. 0.65 million 135,000 STEVENAGE BOROUGH COUNCIL JOB DESCRIPTION Post Title : Post No : Head of Human Resources & Organisational Development CE50101 Grade : *HOS Grade 1 Strategic Director : Service Delivery Unit : Community

More information

Coventry Business School JOB DESCRIPTION & PERSON SPECIFICATION

Coventry Business School JOB DESCRIPTION & PERSON SPECIFICATION 1. JOB INFORMATION Coventry Business School JOB DESCRIPTION & PERSON SPECIFICATION Post Title: Reader in the Business & Management of Sport (expertise desirable in one or more of the following areas: commercial

More information

People services operations manager

People services operations manager People services operations manager Role brief Directorate Operations and governance Base location Bristol Grade Grade K ection Date May 2015 Reports to Group director for people Responsible for People

More information

Communications Manager

Communications Manager Job details Job title: Communications Manager Responsible to: Head of Communications Responsible for: Posts in the Communications Location: Liverpool with travel across all locations Overview of the role

More information

Assistant Director - Engineering and Construction

Assistant Director - Engineering and Construction Assistant Director - Engineering and Construction Job Description Area : Faculty of Humanities, English and STEM Salary : M1 Hours of Work (Full-time/Part-time) : Full-time Line Manager : Director of Faculty

More information

Derbyshire Constabulary

Derbyshire Constabulary h Derbyshire Constabulary Job Description Closing Date Wednesday 28 October 205 at midday HR Service Centre Contact Rachael Stone Tel int 733 00 Extl 0300 330 330 Role Title Technical Support Manager Grade

More information

Position Description

Position Description Position Description Position title Financial Controller Name Responsible to Responsibility for staff Date 23 May 2011 Group Manager Corporate Services Accountants (Strategic, Management, Assets, Systems

More information

What is a competency?

What is a competency? Preparing for competency based interviews It is essential to try to establish the type of interview your customer will face. If it is a competency based interview (CBI) then they need to prepare their

More information

HAY JOB DESCRIPTION TEMPLATE. County Hall. Elected Members. Chief Officer

HAY JOB DESCRIPTION TEMPLATE. County Hall. Elected Members. Chief Officer HAY JOB DESCRIPTION TEMPLATE POSITION TITLE Chief Executive LOCATION County Hall REPORTING TO Elected Members POSITION NUMBER(S) EVALUATED GRADE DIRECTORATE/SECTION/SCHOOL Chief Officer DATE OF EVALUATION

More information

Mentoring Program Objectives Outcomes Mentee Benefits Mentor Benefits

Mentoring Program Objectives Outcomes Mentee Benefits Mentor Benefits Mentoring Program Objectives - Facilitate networks and relationships between the experienced business leaders of today and the motivated and visionary minds of tomorrow. - Encourage growth and learning

More information