Job Profile and Person Specification

Transcription

1 and Person Specification Job Title: Head of nternal Communications Reports to: irector of Communications epartment: Communications Hours: 37.5 hours per week Salary range: Job Type: Permanent ate: May 2015 Job Summary: high profile and effective internal communications strategy is necessary to support the charity in the delivery of charitable income required by the hospital of at least 50m per year and the Hospital in meeting its strategic objectives. The Head of nternal Communications will lead on developing and implementing an effective internal communications strategy for both organisations. The Head of nternal Communications will jointly line manage the intranet content manager and play a key strategic role in the content strategy for internal publications some of which are delivered by a senior editor in the brand team. The role reports into the irector of Communications (also a joint role between the Charity and hospital) and is part of a joint communications team which is guided by the principle of the child first and always. The post holder will sit in the senior management team of both organisations Main duties and responsibilities Strategy To develop and deliver complex, internal communications strategies that align with the broader communications strategies and input into the overall strategies of both organisations To provide leadership in internal communications for both organisations particularly addressing the issues raised in the regular staff surveys To measure the effectiveness of internal communications messages and channels on an on-going basis and make recommendations to review and amend the strategy as appropriate To represent the charity and hospital at senior level discussions, advising on communications plans, strategy and any communications challenges and issues that may arise To work with the executive team to develop communications campaigns to assist the organisations in meeting its strategic objectives To work with the Human Resources departments to improve staff engagement To provide strategic advice and expertise to enable opportunities for feedback, involvement and contribution to decision making To ensure messages from senior management and the Board are properly reflected in communications to internal stakeholders nternals communications mechanisms and tactics

2 To develop appropriate relationships with key internal stakeholders and advise and support them in developing their own internal communications programmes, ensuring consistency with the overall internal communications strategy To be responsible for leadership communications taking regular direction and advising the executive teams, including chief executives of both organisations To be responsible for managing internal communications channels including e newsletters, team briefs and organising open sessions To play a leading role in redeveloping and improving the intranet as a key internal communications tool, working alongside the ntranet Content Manager To work with the ntranet Content Manager to ensure that locally-generated intranet content meets organisational objectives for internal comms, and ensure standards of communication are kept high To play a key role in organising the annual staff conference, and manage internal communications around the GM and other key internal meetings Project representation on internal communications Represent internal communications on projects as required to ensure that project managers take note of internal comms needs evelop internal communications plans for a range of projects, initiatives and campaigns, and implement where appropriate Management To manage three internal communications staff To support line manager and deputise where necessary To regularly report on internal communications activity as required to senior management To manage the internal communications budget and approve all invoices Mandatory Other To develop good relationships with colleagues in other departments across the charity and the hospital ny other activities required by the irector of Communications Other qualifications Considerable experience leading on internal communications for large complex public or charity sector organisations. xperience of managing communications around large scale complex change programmes is extremely desirable.

3 Person Specification PRSON SPCFCTON Post: irector of Communications epartment: Communications Grade/Banding: RQURMNTS CRTR SSNTL/ SRBL HOW SSSS?* 1 ducation/ Qualifications/ Training egree vidence of post-qualification development Management qualification Post-graduate qualification 2 Skills/bilities Strong analytical skills Strategic thinking bility to work successfully with all staff bility to demonstrate sound judgement bility to motivate and inspire xcellent written and oral communication skills Use of digital and social media Senior-level NHS internal communications 3 xperience Working in complex organisations Leading teams Organisational change and development Working in partnership with external agencies T 4 Knowledge NHS policies and priorities Trust policies and priorities Theories and techniques underpinning transformational change Charity and fundraising law 5 Other ccountability Takes responsibility for own

4 Requirements actions and promotes good team working Openness Shares information and good practice appropriately Mutual respect Treats others with courtesy and respect at all times Please note that the charity competencies within the performance management process are: Organisational Focus - Focussing on the needs of the Hospital, our onors and Volunteers Teamwork One Organisation, working within and across teams Honesty building trust and respect Responsibility owning your part in our success Professionalism creating an environment to achieve success Leadership Creating a shared vision, setting direction cumen Sound decision making * Codes: = pplication Form = nterview T = Test

5 Great Ormond Street Hospital Charity is a dynamic organisation, therefore changes in the core duties and responsibilities of the role may be required from time to time. This document is not a set of terms and conditions of your contract but a comprehensive guide indicating core responsibilities and accountabilities attributed to the role. We expect all our employees to share the values that are important to the Organisation and behave in a way that reflect these in keeping with the Competency Framework. ll applicants to any post within GOSHC are required to declare any involvement, either directly or indirectly, with any firm, company or organisation which has a contract with the GOSH Trust or GOSHC. Failure to do so may result in an application being rejected, or, if it is discovered after appointment that such information is being withheld, then this may lead to dismissal. The mployee will have access to confidential information which may only be disclosed to parties entitled to receive it. nformation obtained during the course of employment should not be used for any purpose other than that intended. Unauthorised disclosure of information is a disciplinary offence. Great Ormond Street Hospital and the Charity are regulated organisations and as such, all mployees must have their criminal record checked. You will be asked at interview if you have any criminal convictions and a police check on the existence of a criminal record will be made if you are the preferred candidate for appointment to the post. You are required to comply with the regulations of the Human Rights ct 1998 during the course of your employment. Smoking is strictly forbidden on any of the Charity s or Hospital s premises and is considered a disciplinary offence.