JOB DESCRIPTION. Senior Intelligence Analyst (lead - in either crime, public health, economy, customer segmentation, demography)

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1 JOB DESCRIPTION TITLE: Senior Intelligence (lead - in either crime, public health, economy, customer segmentation, demography) POST NO: 4164 DEPARTMENT: DIVISION: RESPONSIBLE TO: GRADE: Chief Executive Business Intelligence Information and Intelligence Manager M2 PURPOSE OF POST: Lead on providing analysis and knowledge in order to ensure decision-making is based upon sound and robust evidence. ORGANISATION CHART: Please see attached at bottom of document. PRINCIPAL RESPONSIBILITIES: % 1. Design and deliver a range of analytical products including through the use of analytical software to communicate complex information which may be sensitive or contentious to ensure that the council and its partners have access to appropriate evidence to inform decision making. 2. Co-ordinate the collation, interpretation and presentation of comparative local, regional, national and international information to create analytical products to inform decision making in Luton. 3 Provide independent response to requests for statistics, complex analyses and provide advice on how to use and disseminate information to directors, managers, staff and partners. This will involve collecting and retrieving information from different sources and maintaining up to date knowledge of developments in a wide cross section of discreet areas Vacancies\EXERNAL Senior Intelligence for smart list\ Senior Intelligence

2 4 Develop meaningful recommendations to aid decision making with national and local policy for all levels of management and staff within the organisation and to communicate the findings of research results in a manner which assists diverse audiences to clearly understand concepts, conclusions and their importance. 5 Liaise with partner organisations and other agencies in the delivery and contribution to the wider local government agenda. 6 Project manage and deliver the research projects effectively, professionally and successfully, within agreed timescales and financial limits. 7 Contribute to the development and implementation of effective business intelligence strategies, ensuring high standards of data quality that give confidence to service users, integrates data, improves data accessibility and promotes a single view of the customer 8 Support the organisation in applying for external sources of funding. Assist in the identification and exploitation of sustainable profitable trading opportunities including service delivery and liaison with current and potential customers 9 Provide training and support in relation to research and analytical techniques to LBC and staff from a range of organisations as necessary. 5 5 DIMENSIONS: Supervisory Management: Not applicable Financial Resources: Physical Resources: Other: Not applicable Not applicable Not applicable Context: Whilst the majority of the team will work generically it is recognised that there are specialisms in order to support departmental service needs. The post holder will be required to assist in balancing the specialist needs against the work of the service and will need to ensure effective matrix management arrangements for other Business Intelligence activities not centrally located. Specialist functions or areas of work include Public Health and crime intelligence, stronger families initiative, geospatial technology, procurement, information governance and complaints. Whilst the post holder will have a lead specialist area there is an Vacancies\EXERNAL Senior Intelligence for smart list\ Senior Intelligence

3 expectation that this will also be balanced against the needs of the service to continue at times of absence and for resources to be re-focussed when needed. There is a need for all disciplines within the BI service to work collaboratively recognising that the requirements for BI are appropriately specified, good practise shared and projects/tasks where needed are jointly worked through, coordinated and planned to deliver. The post holder will support in the development of effective business intelligence strategies, drive improvements in high standards of data quality, giving confidence to residents, customers and partners that evidence-based decisions are being made. It s the chance to champion a business intelligence culture. The post holder will assist in sponsoring improvements in our business intelligence systems and practices, enhancing collaboration, accessibility and integration and driving efficiencies. The Senior Intelligence role will operate across a number of specialisms including (but not exhaustively): Customer Segmentation Demography Crime Economics Health needs assess the health and health needs of the local population and comparator areas Health outcomes Interpret intelligence about health outcomes Analysis Carry out Health Equity Audit s and Health Impact Assessments Information sharing Ensure access to all intelligence evidence Quality and evidence improve quality of data Horizon scanning and insights to informing decisions on future priorities Recognising the skills and knowledge required to deliver this function includes: Advanced analysis of data and intelligence for example health and crime GIS (or equivalent) mapping Measure of deprivation and health inequality Statistical and modelling methodologies Forecasting methods and their application for example public health and other needs Critical appraisal of relevant evidence Advanced epidemiological methods Wider determinants of health and their impact on population health and wellbeing Electronic systems and software in relation to data and intelligence Governance issues and how they relate to data and intelligence Vacancies\EXERNAL Senior Intelligence for smart list\ Senior Intelligence

4 The post holder will assist in developing the Business Intelligence Service as a profitable trading unit and provide support to other trading units across the organisation via market and customer analysis. Physical Effort: None above normal requirements. Working Environment: Normal office environment agile working arrangements will apply with all posts being expected to work remotely and flexibly to work effectively. This will include the ability to work from home and other council offices as well as designated days in the centralised team recognising the needs of the service and the limitation of some ICT systems. Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. Therefore, it is essential in making your application you disclose whether you have any pending charges, convictions, bind-overs or cautions and, if so, for which offences. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders 1974 (Exemptions) (Amendments) Order Therefore, applicants are not entitled to withhold information about convictions which for other purposes are spent under the provision of the Act, and, in the event of the employment being taken up; any failure to disclose such convictions will result in dismissal or disciplinary action by the Authority. The fact that a bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment. Vacancies\EXERNAL Senior Intelligence for smart list\ Senior Intelligence

5 Person Specification This acts as selection criteria and gives an outline of the types of person and the characteristics required to do the job. Essential (E) :- without which candidate would be rejected Desirable (D):- useful for choosing between two good candidates. Please make sure, when completing your application form, you give clear examples of how you meet the essential and desirable criteria. Attributes Essential How Measured Experience Able to understand data and systems including the handling of data, in-depth experience of applying techniques from specialist analytical disciplines in one or more of: Policy Analysis Demography; Epidemiology Crime; Public Health Economic Customer Segmentation Desirable Demonstrable experience of managing projects to timescales Leading and co-ordinating task focussed work. How Measured Skills/Abilities Project management and supervisory experience directly or in a matrix environment. Advanced computer literacy skills, including statistical/analytical/gis hot spot mapping) / population forecasting software Able to assess the effects of current or planned service delivery models and policy options Able to analyse the effects of current strategies through developing operational models Able to develop and maintain positive relationships with colleagues (such as Senior Managers), key partners and stakeholders Use of GIS software to analyse and present data Able to provide support, advice, guidance and training in analytical methods and available relevant models to staff and other partner agencies.,5 Demonstrable management & motivational skills Able to plan, organise and manage own workload and other resources to meet often conflicting targets and achieve specific business outcomes Vacancies\EXERNAL Senior Intelligence for smart list\ Senior Intelligence

6 Able to plan, organise and manage own workload and other resources to meet often conflicting targets and achieve specific business outcomes Able to establish and maintain networks and links with individuals and organisations Able to communicate statistical ideas to non-statisticians Equality Issues Specialist Knowledge Able to demonstrate an in-depth understanding of equalities, inclusion and cohesion issues and their translation into strategic planning and service delivery. Understanding of partner data systems and data. Advanced knowledge of the safe sharing of information across partner organisations in line with the Data Protection Act 1998 and the Crime and Disorder Act 1998.,3 Education and Training Understanding of statistical protocols. Degree level or equivalent in Statistics, Economics, Operational Research, or other discipline with high quantitative element OR equivalent verifiable experience 1,4 Training or verifiable experience in a high level data manipulation language (eg.sql) Other Requirements Able to travel throughout Luton and occasionally further afield Police security check and clearance for users of crime data. ( 1 = Application Form 2 = Interview 3 = Test 4 = Proof of Qualification 5 = Practical Exercise ) We will consider any reasonable adjustments under the terms of the Disability Discrimination Act (1995 & 2005) enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. The Job-holder will ensure that Luton Borough Council s policies are reflected in all aspects of his/her work, in particular those relating to; (i) Equal Opportunities (ii) Health and Safety (iii) Data Protection Act (1984 & 1998) (iv) Freedom of Information (2000) (v) Crime and Disorder Act 1998 Vacancies\EXERNAL Senior Intelligence for smart list\ Senior Intelligence

7 BUSINESS INTELLIGENCE ORGANISATIONAL STRUCTURE CHART Business Intelligence Manager 1 FTE M7 IG Assistant Info Gov Officer (IG, Complaints, FOI, SAR) (IG, Complaints, FOI,SAR) 1 FTE M1 IG Assistant Info Gov Officer (IG, Complaints, FOI, SAR) (IG, Complaints, FOI,SAR) 1 FTE M1 IG Senior Assistant (IG, Complaints, FOI, SAR) Information governance and complaints Complaints Data Protection policy and procedure Subject Access Requests Freedom of Information Requests Data cleansing Data quality standards and document reten Data security breaches Complaints training Information governance training Information sharing Legislative Management/cleansing/retention Redaction Liaison with Caldicott Guardian & Senior In & Relationship Mgr 1 FTE M4 - C&L & Relationship Mgr 1FTE M4 HCL & PH Information and Intelligence Manager 1 FTE M4 Corporate Senior Senior Data Officer (GIS Development) Senior Data Officer (Addresses and RIG Custodian) Senior Intelligence Senior Intelligence Senior Intelligence Assistant Assistant Quality Officer 1 FTE L7 Assistant 0.5 FTE L3 Data Officer (Addresses RIG GIS) 1FTE L6 KEY Not a member of BI Management Team Stronger Families X2 FTE L6 AND X2 L5 These posts will be managed by the Deputy Manager Prevention and Early Intervention but will work closely with the BI team not included in FTE count Benefits Realisation & Compliance 1FTE L6 This post will be managed by the BI Manager but will be part of the centralised Procurement function not included in FTE count and analysis (this is not an exhaustive list) Analysis Data Cleansing Data Collection Data quality (operational) Service planning and business planning (operational) target setting Statutory returns Validation Modern Apprenticeship 1FTE Information, data, research, analysis and intellig (this is not an exhaustive list) About Luton Analysis Applied analysis Customer insight/market segmentation(mosaic prof GIS and address management Address and resident data Data cleansing Data intelligence observatory/knowledge hub Demographics Horizon scanning Intelligence Interpretation of policy Matrix Management Information Data Intelligence Info Governance and Complaints Vacancies\EXERNAL Senior Intelligence for smart list\ Senior Intelligence