Travaux publics et Services gouvernementaux Canada. Title - Sujet Pharmacy and E-Mar Managed Solution

Transcription

1 Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada 1 1 RETURN BIDS TO: RETOURNER LES SOUMISSIONS À: Bid Receiving - PWGSC / Réception des soumissions - TPSGC Place du Portage, Phase III Core 0A1/Noyau 0A1 11 Laurier St.,/11, rue Laurier Gatineau Québec K1A 0S5 Bid Fax: (819) SOLICITATION AMENDMENT MODIFICATION DE L'INVITATION The referenced document is hereby revised; unless otherwise indicated, all other terms and conditions of the Solicitation remain the same. Ce document est par la présente révisé; sauf indication contraire, les modalités de l'invitation demeurent les mêmes. Title - Sujet Pharmacy and E-Mar Managed Solution Solicitation No. - N de l'invitation EN /B Client Reference No. - N de référence du client GETS Reference No. - N de référence de SEAG PW-$$XL File No. - N de dossier 126xl.EN CCC No./N CCC - FMS No./N VME Solicitation Closes - L'invitation prend fin at - à 02:00 PM on - le F.O.B. - F.A.B. Plant-Usine: Destination: Other-Autre: Address Enquiries to: - Adresser toutes questions à: Martyniuk, Dave Telephone No. - N de téléphone (819) ( ) Destination - of Goods, Services, and Construction: Destination - des biens, services et construction: Amendment No. - N modif. 027 Date Time Zone Fuseau horaire Eastern Daylight Saving Time EDT Buyer Id - Id de l'acheteur 126xl FAX No. - N de FAX ( ) - Comments - Commentaires Vendor/Firm Name and Address Raison sociale et adresse du fournisseur/de l'entrepreneur Instructions: See Herein Instructions: Voir aux présentes Delivery Required - Livraison exigée Delivery Offered - Livraison proposée Vendor/Firm Name and Address Raison sociale et adresse du fournisseur/de l'entrepreneur Issuing Office - Bureau de distribution Shared Systems Division (XL)/Division des systèmes partagés (XL) 4C1, Place du Portage Phase III 11 Laurier St./11, rue Laurier Gatineau Québec K1A 0S5 Telephone No. - N de téléphone Facsimile No. - N de télécopieur Name and title of person authorized to sign on behalf of Vendor/Firm (type or print) Nom et titre de la personne autorisée à signer au nom du fournisseur/ de l'entrepreneur (taper ou écrire en caractères d'imprimerie) Signature Date Canada Page 1 of - de 5

2 The bid solicitation amendment # 027 is issued to: make modification no. 30 to the bid solicitation; and provide answers to questions raised by the Industry. Modification no. 30 Within Part 7 Resulting Contract Clauses, Sub-article Security - System Assessment & Authorization, there are two paragraphs that are both labeled as paragraph (g) within the English version of the bid solicitation. The article entitled Network Connectivity and Access Control is hereby changed from sub-article 7.6(g) to sub-article 7.6(h). The article entitled Canadian Control at All Times will remain as sub-article 7.6(g). QUESTION AND ANSWERS Question # 222 Part 7 Resulting Contract Clauses, Article Payment, Sub-article (h) Payment Credits Question: We would like to add the following to the definition of Severity 4 fixes. For all Severity Level 4 reported issues that the vendor cannot reproduce in either the vendor s test system or customers production system as a part of normal support procedures and therefore not initiate a fix for, the vendor shall have the option to close the call determining that no problem exists limiting the use of the system to the user. Answer: For severity level 4 incidents, if Canada determines that the reported incident cannot be reproduced in the vendor s test system or the production system, then Canada will have the option of closing the incident ticket. Page 2 of - de 5

3 Question # 223 Part 7 Resulting Contract Clauses, Article 7.1 requirement, Sub-article (d) defined terms, (viii) states: Enhancement means an increase in functionality provided by the Contractor on any of the commercial products that are used by the Contractor to deliver the functionalities included in the Hosted Integrated Pharmacy and Electronic Medication Administration Records Management Solution as the normal evolution of any product lines that are in use with the Hosted Integrated Pharmacy and Electronic Medication Administration Records Management Solution and provide as part of the annual license prices and delivered in accordance with the terms and conditions of the contract at no additional cost to Canada. Question: The definition of "Enhancement" as set out in the RFP is inconsistent with the meaning as generally utilized. Enhancement for the purposes of our response will mean a patch to existing functionality provided by the Contractor on any of the commercial security or networking products that are used by the Contractor to deliver the functionalities included in the Hosted Integrated Pharmacy and Electronic Medication Administration Records Management Solution as the normal evolution of any product lines that are in use with the Hosted Integrated Pharmacy and Electronic Medication Administration Records Management Solution and provide as part of the annual license prices and delivered in accordance with the terms and conditions of the contract at no additional cost to Canada. Please confirm that this slightly revised definition is acceptable. Answer: Canada has reviewed the request and the terms remain unchanged. Question # 224 Part 7 Resulting Contract Clauses, Article Security Requirement (Canadian Contractor), sub-article (c) - Safeguarding Canada's Data Question: The Contractor will always use commercially reasonable efforts to safeguard relevant data, but the costs associated with ensuring that all safeguards are in place will result in an exceedingly high price for Canada and well beyond the scope of expectation for this type of an offering. As a result, we request that the language in this provision be amended to read: The Contractor will use commercially reasonable efforts to safeguard Canada's data at all times by taking all administrative, physical and technical security measures that are necessary to secure and protect its integrity and confidentiality. Answer: Canada has reviewed the request and the terms remain unchanged. The winning Bidder must meet all of Canada s security requirements outlined in the bid solicitation. Page 3 of - de 5

4 Question # 225 Part 7 Resulting Contract Clauses, Article 7.9 (a) iii - Change of Control Bid Solicitation Amendment no. 9, Question and Answer #77 Question: Providing personal information related to directors and officers of a bid partner is problematic. The Contractor and its subcontractors shall provide the requested information with respect to all resources working directly on the project but cannot do so for others. Please confirm that this approach will be acceptable. Answer: No. Canada has reviewed the request and the requirement remains unchanged. Question # 226 Part 3 Bid Preparation Instructions, Article 3.5 Section IV: Certifications Question: What are the specific components that need to be submitted with certification, Section IV, of the RFP? Does the certification Section IV, need to be submitted by May 14th as well, or is this a component to be completed at a later date? Is this something that only needs to be done if awarded the contract? It seems are though there are contradictory instructions. Answer: As per Article 3.5 of the bid solicitation, Bidders must submit the certifications required under Part 5 - Certifications. The certifications should be completed and submitted with the bid, but may be submitted afterwards. If any of these required certifications are not completed and submitted as requested, the Contracting Authority will inform the Bidder and provide the Bidder with a time frame within which to meet the requirement. Failure to comply with the request of the Contracting Authority and meet the requirement within that time period will render the bid non-responsive. Question # 227 Appendix 2 to Part 3 - Substantiation of Technical Compliance Part 3 Bid Preparation Instructions, Article 3.3 Section II: Technical Bid Question: Should the bid criteria for Appendix 2 to Part 3: Substantiation of Technical Compliance be submitted along with our bid? Answer: The technical bid must substantiate the ability of the Bidder to deliver a Hosted Integrated Pharmacy and Electronic Medication Administration Records Management Solution by substantiating the specific criteria identified in Appendix 2 - Substantiation of Technical Compliance, which is the requested format for providing the substantiation. Page 4 of - de 5

5 Question # 228 Part 5 - Certifications, Article Federal Contractors Program - Certification, (d) states: The Bidder must provide the Contracting Authority with a completed annex Federal Contractors Program for Employment Equity - Certification, before contract award. If the Bidder is a Joint Venture, the Bidder must provide the Contracting Authority with a completed annex Federal Contractors Program for Employment Equity - Certification, for each member of the Joint Venture Question: With regards to the above noted section, where are the bidders to find this form to be completed? Answer: The certification is contained within Form 1 - Bid Submission Form. Question # 229 Part 7 Resulting Contract Clauses, Article Security - System Assessment & Authorization, (h) Network Connectivity and Access Control, (iv) states: The Contractor must maintain an audit log that automatically records all attempts to access Canada's network connection with the Contractor, as well as any databases that include Canada's data or information maintained by the Contractor about Canada (such as billing information and call detail information). Every action, transaction or business function performed on the Contractor's network, systems, or databases relating to the Contract must be traceable to an individual user or account (by ensuring that user identifiers and accounts are unique and cannot be shared or transferred from one individual to another) Appendix D-1 Security Controls Profile Question: Note that not all events will be necessarily be logged. Some events will be deemed inconsequential as they do not have a material effect on the operation of the system. Consequently, we interpret "all events" to mean all relevant events. Please confirm that this interpretation is consistent with CSC s interpretation. Answer: Events triggering audit entries are per Appendix D-1: Security Controls Profile. ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED Page 5 of - de 5