Travaux publics et Services gouvernementaux Canada. Title - Sujet PROFESSIONAL SERVICES-TIER 2- TBIPS

Transcription

1 Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada 1 1 RETURN BIDS TO: RETOURNER LES SOUMISSIONS À: Bid Receiving - PWGSC / Réception des soumissions - TPSGC 11 Laurier St. / 11, rue Laurier Place du Portage, Phase III Core 0B2 / Noyau 0B2 Gatineau Québec K1A 0S5 Bid Fax: (819) SOLICITATION AMENDMENT MODIFICATION DE L'INVITATION The referenced document is hereby revised; unless otherwise indicated, all other terms and conditions of the Solicitation remain the same. Ce document est par la présente révisé; sauf indication contraire, les modalités de l'invitation demeurent les mêmes. Title - Sujet PROFESSIONAL SERVICES-TIER 2- TBIPS Solicitation No. - N de l'invitation /A Client Reference No. - N de référence du client GETS Reference No. - N de référence de SEAG PW-$$ZM File No. - N de dossier 614zm. CCC No./N CCC - FMS No./N VME Solicitation Closes - L'invitation prend fin at - à 02:00 PM on - le F.O.B. - F.A.B. Plant-Usine: Destination: Other-Autre: Address Enquiries to: - Adresser toutes questions à: Dagenais, Guylaine Telephone No. - N de téléphone (819) ( ) Destination - of Goods, Services, and Construction: Destination - des biens, services et construction: SEE HEREIN Amendment No. - N modif. 003 Date Time Zone Fuseau horaire Eastern Standard Time EST Buyer Id - Id de l'acheteur 614zm FAX No. - N de FAX ( ) - Comments - Commentaires Document contains a SECURITY REQUIREMENT. Vendor/Firm Name and Address Raison sociale et adresse du fournisseur/de l'entrepreneur Instructions: See Herein Instructions: Voir aux présentes Delivery Required - Livraison exigée Delivery Offered - Livraison proposée Vendor/Firm Name and Address Raison sociale et adresse du fournisseur/de l'entrepreneur Issuing Office - Bureau de distribution Informatics Professional Services Division / Division des services professionnels en informatique 11 Laurier St., / 11, rue Laurier 3C2, Place du Portage Gatineau Québec K1A 0S5 Telephone No. - N de téléphone Facsimile No. - N de télécopieur Name and title of person authorized to sign on behalf of Vendor/Firm (type or print) Nom et titre de la personne autorisée à signer au nom du fournisseur/ de l'entrepreneur (taper ou écrire en caractères d'imprimerie) Signature Date Canada Page 1 of - de 7

2 /A zm 614zm AMENDMENT NO. 003 This amendment is raised to revise the RFP and to answer Bidders questions. RFP REVISION: 1. At Attachment 4.1 Bid Evaluation Criteria, I.11 Technology Architect (Open Systems) - Level 3, R6 Rated Requirement: Delete: In its entirely. Insert: Demonstrated experience performing application support on any one of the following software products within the last 10 years: - Xelusplan - Click Commerce - Servigistics PARTS - PTC Servigistics Service Parts Planning Page 2 of - de 7

3 /A zm 614zm QUESTIONS AND ANSWERS Q1. In respects to evaluation methodology, can you please tell us what the median band % is? I could not find mention in the bid. A1. There is no median band % for this bid solicitation. Q2. Sections of the document appear to be missing (for example, the resource technical criteria). Please confirm whether there are any other sections missing from the RFP. A2. See Solicitation Amd. NO Appendix B to Annex A - Task Authorization (TA) Form and Attachment 4.1 Bid Evaluation Criteria were included to this bid solicitation. Q3. Please identify whether there is or has been in the past, a company or individuals performing similar or related work? If so, through which company, what was the contract value, and how long were they performing the services under the contract (i.e.: length of initial contract and any extensions)? A3. Similar work under this requirement has been primarily provided through six contracts. The details are as follows: Coradix Technology Consulting Ltd. Contract #1 Value: $8,062, Start date: 14 July 2010 End date: 30 April 2015 Contract #2 Value: $8,450, Start date: 25 June 2010 End date: 30 April 2015 Veritaaq Technology House Inc. Contract #1 Value: $777, Start date: 14 January 2013 End date: 30 April 2015 Contract #2 Value: $395, Start date: 18 December 2012 End date: 31 March 2015 APS Antian Professional Services Value: $635, Start date: 17 January 2013 End date: 17 January 2015 Vision Inc., SoftSim Technologies Inc. in Joint Venture Value: $388, Start date: 3 June 2013 End date: 2 June 2015 Page 3 of - de 7

4 /A zm 614zm Q4. RE: 4.2 Technical Evaluation, (d) Number of Resources Evaluated, Clearance Level Would DND please specify the level of clearance required for the one resource per Resource Category Bidders will submit with their response for bid evaluation? We understand from the SRCL and 7.5 Security Requirement, clause ii that, The Contractor personnel requiring access to PROTECTED/CLASSIFIED information, assets or sensitive work site(s) must EACH hold a valid personnel security screening at the level of RELIABILITY STATUS, CONFIDENTIAL or SECRET as required, however, we do not see in the bid where it explains the required screening level for the Contractor personnel included with the bid submission. A4. The two Technology Architect Resource Category (Open Systems and RMS & CAD) require resources with Secret clearances. All other Resource Category require Reliability Q5. a) Please confirm that only one resource from each category must be submitted at time of bid closing. b) Section 7.5 (Page 30) identifies that the contractor personnel must each hold a valid personnel security screening at the level of RELIABILITY, CONFIDENTIAL, or SECRET. Please confirm that we are able to submit resources who possess clearance at any one of these levels at bid closing. A5. a) Only one resource per Resource Category will be evaluated as part of this bid solicitation. See Part 4, Section 4.2, (d) Number of Resources Evaluated. b) See answer to Question #4 Q6. We would like to confirm that the following project is acceptable as one of our two project references in our response to M1. We were contracted to provide a team (20+) of IT/IM resources to a multinational IM/IT service provider. This organization provided managed IM/IT services to multiple clients both commercial and public sector. Our client was the multinational service provider and we would be providing a reference from this organization? M1 - The Bidder must provide two references for two individual IM/IT contracts (one reference for each contract) managed within the last five (5) years. The references must include the name of the organization, the contract number, a short description of the services provided, the name, and either the telephone number or address of the organization's responsible manager, as well as the award date, expiry date and dollar value of each contract. It is the Bidder s responsibility to ensure that any information divulged is with the permission of the references provided. For each contract identified: The value must be at least $5M; The duration must be at least two years within the last five years. (note: duration does not include option periods that have not been exercised); Page 4 of - de 7

5 /A zm 614zm The Bidder must have provided at least 10 resources simultaneously for a period of at least 12 consecutive months within the last five years; and The Bidder must have been the prime contractor, rather than a subcontractor. This means that the Bidder contracted directly with the customer of the work. If the Bidder s contract was to perform work which another entity had itself first contracted to perform, the Bidder will not be considered the prime contractor. For example, Z (customer) contracted with Y for services. Y, in turn, entered into a contract with X to provide all or part of these services to Z. In this example, Y is a prime contractor and X is a subcontractor. A6. During the Solicitation period, Canada cannot confirm whether or not a referenced project or resource is compliant to the evaluation criteria. See complete description of criterion M1 - Corporate Requirement that must be met at bid closing. Q7. Is there someone currently providing these services or has there been someone providing these services? If yes, who has been providing these services, what is the value of the contract(s) and are they allowed to bid on this opportunity? A7. See answer to Question #3. Supply Arrangement Holders currently holding a TBIPS SA for Tier 2 in the National Capital Region under the EN series of SAs for the required categories are qualified to submit a bid for this opportunity. Q8. Could the Crown please confirm, as per Attachment 4.1 Bid Evaluation Criteria (page 56 of the RFP), whether there is an additional document that contains the mandatory and point rated criteria grids? A8. Yes. Attachment Bid Evaluation Criteria has been included to this bid solicitation under Amendment NO Q9. With regard to R3 for A.7 PROGRAMMER ANALYST (JAVA) Level 2 in which the client requests demonstrated experience in developing and maintaining applications using Java Scripts or JQuery, could the client please confirm if you are asking for experience with Java Scripts or JavaScript? A9. DND is asking for experience with Java Scripts. Q10. Corporate Requirement M1, Attachment 4.1, page 1 of 15 states that the client requires the expiry date of the contract. Please confirm that the client will accept a contract that is active and ongoing. A10. The expiry date of an active contract is the end date of the contract s current period. All contracts, active or not, have an end date. Q11. Within this solicitation, the Crown has requested a series of requirements corporately for 2 reference projects. Would the Crown kindly lower the bar to one(1) reference project so as to ensure greater competition from Industry and as a result, a more competitive financial result for the Crown. A11. Canada believes that experience in two referenced IM/IT contracts in Bidder Mandatory Requirement M1 is a fair assessment due to the scope of the requirement. Therefore, Canada will not lower the bar on the number of referenced IM/IT contracts required. Page 5 of - de 7

6 /A zm 614zm Q12. Regarding the A.11 TESTER Level 2, R1 requires Demonstrated experience using automated testing tool/software to automate and replace manual testing (e.g. Microsoft Test Manager). Does the Crown intend for this to be experience using automated testing tool/software to provide automated testing in place of manual testing (e.g. Microsoft Test Manager)? If this interpretation is incorrect, please clarify. A12. Yes, this interpretation is correct. Q13. Within Attachment Bid Evaluation Criteria under the Technology Architect (Open Systems) - Level 3 category, R6 states Demonstrated experience performing application support for DRP or PTC Parts applications within the last 10 years. Could the Crown please define what DRP and PTC Parts applications are? A13. See Solicitation Amd RFP revsion No. 1. Q14. a) The request for ten (10) resources requires a large and detailed proposal response. We understand that the client has a timeline to adhere to and are respectfully asking if the client will please work with vendors by granting a three-week extension which will benefit the client in three ways: matching the best available resources to the requirement, increased participation from vendors, and higher quality proposals resulting in more compliant choices for the client. b) For P.1 Change Management Consultant - Level 2, mandatory requirement M1 states: Demonstrated experience using an automated Change Management tool (ex. Remedy, Assyst, Dimension, Rational Change). Please confirm that experience with Microsoft Project will meet this requirement, as it can also be used to manage, update and track process changes. c) For I.11 Technology Architect (Open Systems) - Level 3, rated requirement R6 states: Demonstrated experience performing application support for DRP or PTC Parts applications within the last 10 years. Please provide a definition for DRP and PTC in this context. A14. a) The Crown will not consider further extensions beyond February 19, b) Microsoft Project is a project management software program, developed and sold by Microsoft, which is designed to assist a project manager in developing a plan, assigning resources to tasks, tracking progress, managing the budget, and analyzing workloads. Change management is an IT service management discipline that ensures standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure. It is utilized to minimize the number and impact of any related incidents upon service. Changes in the IT infrastructure arise in response to problems or externally imposed requirements, or from seeking improved efficiency and effectiveness, or to enable or reflect business initiatives, or from programs, projects or service improvement initiatives. Change Management ensures standardized methods, processes and procedures are used for all changes, facilitate efficient and prompt handling of all changes, and maintains the proper balance between the need for change and the potential detrimental impact of changes. Microsoft Project is not considered an automated Change Management Tool. Examples of Change management tools include Remedy, Assyst, Dimensions and Rational Change. Page 6 of - de 7

7 /A zm 614zm c) See answer to Question #13. ALL OTHER TERMS AND CONDITIONS REMAIN THE SAME. NOTE: A BID ALREADY SUBMITTED MAY BE AMENDED PRIOR TO THE CLOSING DATE. AMENDING CORRESPONDENCE MUST ADDRESS THE SOLICITATION NUMBER AND THE CLOSING DATE AND MUST BE ADDRESSED TO: BID RECEIVING PUBLIC WORKS AND GOVERNMENT SERVICES CANADA PLACE DU PORTAGE, PHASE III MAIN LOBBY, ROOM 0A1 11 LAURIER STREET GATINEAU, QUEBEC K1A 0S5 Page 7 of - de 7