CREDIT REPORTING USER GUIDE

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1 Suthwest Business Credit Services, User Guide CREDIT REPORTING USER GUIDE Last Mdified: 5/6/14 Last Mdified: 5/6/14 1

2 Suthwest Business Credit Services, User Guide Table f Cntents Intrductin... 3 Hw T Lg In... 3 Tw Types f Credit Reprts... 3 SWBCS Trade Credit Reprt... 4 SWBCS Grup Reprts... 8 Plling... 9 Alerts Recmmended Brwsers Last Mdified: 5/6/14 2

3 Suthwest Business Credit Services, User Guide Intrductin Suthwest Business Credit Services (SWBCS) is yur first resurce in business credit management. We prvide dmestic and internatinal business and trade credit reprts, industry credit grup services and prfessinal educatin. Everything we d is designed t help the business credit grantr answer the all-imprtant questin, "Hw likely are we t get paid?" This User Guide will help yu t: - Retrieve Credit Reprts, bth frm yur Credit Grup and Full SWBCS Trade Credit Reprts - Enter and Retrieve Alerts (fka Flash) - Prepare subjects and enter experience fr Credit Grup Meetings - View Rsters f Credit Grup Members - Manage yur accunt and the users/permissins accrdingly - Submit yur mnthly AR data files via secure FTP Hw T Lg In The SWBCS website is lcated at T lg in, simply mve yur muse tward the upper right hand side f the website and click n the Member Lgin buttn. Tw Types f Credit Reprts There are tw types f credit reprts we ffer frm ur exclusive database. Our flagship reprt, the SWBCS Trade Credit Reprt, amalgamates trade data bth frm ur wn membership base, as well as thusands f ther data surces, int a single reprting system. These ther surces include partner credit rganizatins including bth NACM and nn-nacm, reginal and/r specialty/butique bureaus, and als cllectin agencies, that participate in ur data interchange. Last Mdified: 5/6/14 3

4 Suthwest Business Credit Services, User Guide These credit reprts will have the benefit f all f this data, and yu ll still enjy seeing yur credit grup alerts and reginal legal filings as yu are already accustmed t seeing frm SWBCS. Yu als have access t the SWBCS Grup Credit Reprt, which cntains trade data frm yur credit grup members. This mini-reprt will have the ability t Pll yur credit Grup and will als shw yur grup s alerts, just as yu re accustmed t seeing but if yu need mre infrmatin and yu need it instantly yu can simply click a buttn t view the afrementined full SWCBS Trade Credit Reprt withut searching again fr the subject in questin. SWBCS Trade Credit Reprt We realize that pulling credit reprts is what ur members d mst ften, s that is why we have made ur search frm as easy t use as pssible. Right when yu lgin the Credit Reprt Search screen is displayed. Enter the apprpriate search criteria Search by Name (with r withut City and State) Or by address Or Phne/Fax Number Or Mtr Carrier Number Select the reprts t view If desired results are nt displayed, click Mdify Search t refine yur search criteria. Yu may select multiple lines that match yur criteria (as shwn belw) t ensure the mst cmprehensive reprt pssible. Last Mdified: 5/6/14 4

5 Suthwest Business Credit Services, User Guide Click Generate Reprt at the bttm f the page The Trade Credit Reprt will be displayed which includes: Cmpany infrmatin Credit Summary Alert infrmatin if applicable appears belw Credit Summary Graphs Nte ptins t chse between Line r Bar chart and Industry Last Mdified: 5/6/14 5

6 Suthwest Business Credit Services, User Guide Alternate names and addresses selected fr this reprt Recent Experience includes member numbers Experience Summary: Summary f experience by mnth with drill-dwn ptins Nte ptin t display as percentage r in dllars Experience Detail: Summary by Industry Last Mdified: 5/6/14 6

7 Suthwest Business Credit Services, User Guide Optinal settings fr summary type and mnths displayed Inquiry histry Viewing Optins Each sectin f the reprt cntains an ptin t either Hide r Shw that sectin. Reprt Tl bar Print: Print reprt t.pdf based n Reprt Preferences Print Screen: Print rept t.pdf as displayed Reprt Preferences: Admin user can make adjustments t default print settings Send reprt as attached.pdf via Last Mdified: 5/6/14 7

8 Suthwest Business Credit Services, User Guide Nte: User is required and entered as default Bth Print and Print Screen ptins are available User Ntes: Add cmments that will be saved and displayed at the tp f the reprt Ntes are nly visible t yu and ther members f yur cmpany Search Again: returns t Search screen SWBCS Grup Reprts Start by selecting the My Grups menu at the tp f the lgin page If member f multiple grups, chse desired grup frm drp dwn Grup Infrmatin cntains details including special ntes regarding grup requirements Select Grup Reprt frm the Tls menu Fllw the same search and selectin prcess as shwn previusly under SWBCS Trade Credit Reprt This is a limited reprt that includes nly data frm yur grup members fr Cmpany data Recent Grup Experience Inquiries Alerts Frm this page yu have the ptin t rder a Full Reprt (SWBCS Trade Credit Reprt) Or Pll yur Grup members fr updates Last Mdified: 5/6/14 8

9 Suthwest Business Credit Services, User Guide Plling Plling allws Grup members t request experience n a subject. An Active Pll will appear at the bttm f the Grup lgin page. Simply click Enter Experience t update a reprt. Plling requests are als received via with a link t easily update the reprt Simply agree t the cmpliance statement Then select the reprt t update yur payment experience Last Mdified: 5/6/14 9

10 Suthwest Business Credit Services, User Guide Alerts Users wh subscribe t ur prprietary, flexible credit alert system receive early, autmated warnings abut active custmers significant events that culd impact their business. User-cntributed infrmatin is shared with ther members, wh can select which credit, payment and cllectin alerts t view and wh receives them. Alert fields and types als can be cnfigured t the needs f different departments. Key Alerts Address as mail stre Bankruptcy filed On cash terms Credit hld Fraud accunt Judgment filed Nnpayment cmplaint Ownership change Phne discnnected Returned check Skipped n frwarding Slw pay Write-ff Select Alerts frm the Reprts menu at the tp f the lgin page Or Select Alerts frm the Tls menu n the Grups page Use the Search Bar t lcate Alerts by cmpany name The Date Bar can be adjusted by sliding the Start/End dates t display the time perid desired Select Run Reprt t View the full SWBCS Trade Credit Reprt Last Mdified: 5/6/14 10

11 Suthwest Business Credit Services, User Guide Recmmended Brwsers T ensure a psitive nline experience, we encurage the use f the fllwing internet brwsers: Chrme Internet Explrer 8 r higher Firefx Last Mdified: 5/6/14 11

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